I enrolled my dog "Charlie" in the training at Alpha-Dog and it was amazing. It was more training…read morefor me than my dog, but it taught me how my dog reacts to certain situations, etc. I have to say it was a great experience for both of us. Chip, the owner, made himself available for any questions I had. He also helped me picked great chew toys and treats. 5 star service!

A gold mine for my dog. The groomer is great and everyone is so kind and helpful. The dog wash…read morestation is so convenient and well designed.

My Dad took his dog for a grooming at this location and was very unhappy with the overall quality…read moreof the job. The hair was uneven and not cut short enough in most places, the whiskers, face and ears were very uneven and her paws were dirty and untrimmed. When he called to express his dissatisfaction with the service he did not receive a return call. we will not be using this facility again.

I emailed for more information about boarding at Total K9 only to receive an email back from Tina…read morestating when I had dates to board my dog let them know. I wanted to know where the dogs stay, how many dogs are there etc. So I called Tina who promptly told me my dog was not a match for her. What? You never met the dog. I asked too many questions and she seemed bothered to answer them. It felt as if she just wanted off the phone. You'd think she would want new business!? I would not recommend a place that doesn't welcome questions and offer to show you the facility. I definitely would not ever let my dog stay at Total K9.

They boarded my G.S.D.Tucker and Groomed him as well he looked awesome !…read more Only draw back was he didn't want to come home ! Rachel spoiled him !!!

The Canine CLub is a great place. The owners are not just dog lovers but a registered veterinary…read moretechnician and a Certified dog groomer. If anyone can take great care of your babies they can. And they aren't owners that just sit behind a desk, they are out their working the floor, playing and interacting with the dogs There is No schedule required to attend daycare. Your dog can attend as often and whenever you want. While they dont have the fancy web cams for you to watch you still feel secure in leaving your much loved pets with them. You really should stop up and meet Heather and Marlo and check out this facility.

Efficient, effective training. Lindsay helps you achieve the relationship and obedience you desire…read morefrom your dog in way that fits your life style! She loves the dogs and cares about her clients and the bonds they create. 100% recommended

Lindsey is a great dog trainer (and great at training their owners too). I adopted my son's dog, a…read more54 lb hound mix, that had some aggressive problems with other dogs. Lindsey helped my dog, Leela, and I work through these issues and addressed some basic obedience issues. Leela made such great progress we ended up adopting my step-daughter's 15 lb chihuahua mix. The dogs get along fine with no signs of aggression and none of this would have been possible if not for Lindsey. Lindsey has extensive experience with all aspects of dogs and she is one of a kind, a true gem. Her experience and knowledge, and personalized training was well worth the expense. I would highly recommend Lindsey as a personal dog trainer!

Mallory worked wonders with my dog Finn she is so in tuned to the dog she is working with my dog…read moreloves her. Mallory has been quick to guide me with her follow up visits always helpful if you are looking for a trainer that is a natural with connecting to your dog for its betterment I cannot recommend anyone better than Mallory. Diana Pitzer and Finn

I highly recommend Alyx and Align K9 dog training. She personalizes her lessons according to the…read morebehavioral outcomes requested by the owner. I wanted to be able to walk my 59 lb. labradoodle, Rex, at the park without him pulling me, barking and lunging at every person or dog we passed on on the trail. Alyx crafted each lesson to meet that goal. Now, Rex and I go to the park everyday. I even get complemented on how well he behaves! Alyx is GREAT!

I ordered dog food on 8/30/25 to start up an auto ship. I have used chewy.com in the past but…read morethought I would take advantage of an auto ship special with petsmart. The website said it would be delivered on 9/3/25. It's now 9/9/25 and I still don't have the food. I cancelled the auto ship but they won't allow me to cancel the current order because it's still in route. At this point my dogs will starve so I had to run to a different pet store to buy the food because I will never purchase anything from PetSmart again. Their customer service is terrible, no one has responded to any of my messages. I will go back to chewy.com, they deliver on their promised delivery date.

Called Avon, OH store for grooming appointment for my 2 yorkies. Waited a week, had a 7:00…read moregrooming time. Girl got out of her car, opened the store, never even made eye contact, or "good morning" to us. Told us to wait awhile, then told us that our groomer wasn't coming in. Will never go to Petsmart again. There should be a system where they can reach the clients when a situation occurs.

Ben Franklin has changed very little in my 31 years of life. I've never seen a business get stuck…read morein such a time warp. I'm not saying that this is a bad thing, but it could stand a good dusting once in awhile. If you are looking for a model car kit this is the place to go. They have one whole aisle dedicated to model cars and the paints, glues and other materials needed to put them together. If you are looking for a fish or gerbil/hamster tank then they have a lot to offer. Ben Franklin's has a lot of great castles and rocks to put inside of fish tanks. They also have a lot of accessories/cages for birds as well. Venture down into the basement and into Neptune's Cellar. They have a great selection fish food, fake fish tank plants, tank accessories (rocks, sculptures, etc), and all of the stuff you need to set up a tank. They also have a great selection of fish. A hidden gem in the basement of a small little store in Amherst, Ohio. Neptune's cellar is great and worth your time!

I have been a customer here since I was 10 years old. They do have a pet store and fish etc in the…read moreback and downstairs in Neptune's cellar. I like to purchase model cars, planes, tanks, Estes Rockets and model trains from them. It hasn't changed much in 45 years, instead of ordering online, Give Ben Franklin's a shot.

I went there for years and paid their ridiculous prices because their sign says they do 24-hour…read moreemergency care. They don't. When I did have an emergency during hours and I thought my dog was dying, they wanted to charge me a $200 fee to have it reviewed by their board to see if they could get her in. I never went back. You'll also wait 30 minutes to see a doctor every time you go there. Why don't they just adjust their appointment times? Don't know. You'd think they'd provide top tier service with the prices they charge.

Extremely overpriced for just about everything related to dog care. I cannot speak on anything else…read moreas I used to bring my dog there only. The people they hire are often rude (I'm sure it's not everyone there and I've met nice people there as well, but many very rude as well). Positives include quality vet care and they accept care credit (not many vets accept care credit and it's incredibly useful). However you can receive quality vet care without the headache of fees, unnecessary "physical examinations", and rude vet techs. I went there for years and the prices were always high, they're only higher now and the frustration, arguments, and rude staff members are the nail in the coffin. They also used to be a 7 day a week vet and that's no longer the case and they're hours on their website (at least as of this moment) are not accurate. If you aren't afraid to shell out money and aren't concerned what it's for then the negative aspects of this vet may not be a deal breaker for you, for everyone else be nice to your wallet and leave these people be.