Staff were professional, knowledgeable and very helpful. I took in two bikes that were flat and…read morethey discussed options as far as what would be good tires for the terrain where my kids ride. The bikes were done same day which was nice because I came from out of town.

I always enjoy going there for the professional service and technicians. They really took great…read morecare of my bikes. They even assembled my Retrospec bike that was bought online. Very reasonable repair prices

This full-service sports shop is fantastic! A great selection of bikes, biking gear and clothes -…read moreat very good prices. The folks here are helpful and can get you the right equipment quickly. Last week I went in to buy a Camelbak water bottle. Not only did they have a great selection of sizes and styles, their prices were half of the price at REI!

Hands down one of the best bike shops in NM. I have an older Scott Spark SL that's pushing 80k in…read moremiles but far from retirement. I had an issue pop up with the linkage units creaking/lose etc. after another store here locally looked at, they reassembled the linkage units with blue lock-tight...which is a huge no-no...lol...moronic actually. That said, New Mexico Bike and Sport worked with the OEM to get this corrected and replaced them with new linkage units. Bike is tight as hell now!! They also did some other repairs...like correcting the rear de-railure hanger, a misfitted chain from Another shop (installed too short of a chain) and one hell of a clean up too. They threw in a few other goodies as well. My bike looks brand new and more Importantly, rides like a gazelle!! I can't express enough the level of detail they went to on this awkwardly critical issue. They also, well worth noting, updated me regularly on the progress of this project...and trust me, it was not an easy lift. Due to the severity of the previous bike store locking the linkage units in place, they worked with the OEM on how to basically perform an emergency extraction and by the way...Scott backed them on up a potential frame replacement if something went wrong....based on how they instructed them to perform the extraction. In 15 years of living in NM...this sincerely was my best experience in dealing with a true servicing partner for my MtB. Will I drive up there again for assistance?? Absolutely. Thank you Tony and thank you Adam for the great workmanship!!

The employee (with premature, striking white hair) has a winning smile that is sincere. She was a…read morefab Greeter they day we came. Christopher and Brandon in shoes are most informed and helpful. TY guys! You will find quality products in REI. Thank you! PBH - former Head Pro/GM of Pebble Beach MCH - former Host/Floor Mgr. for Clint Eastwood

Holy moley they are pushy…read more Fist off, REI is far more expensive than they used to be. Even their house brand has pretty steep prices. I might have missed when they shifted into that market. I remember buying a workwear jacket from them 5 years ago for the same price as a standard pair of pants now. This particular location is pushy AF. I had to tell 80 employees that I don't need help, and one of them (in the shoe department) would literally not leave me alone. Do you need help? No. Okay well just to let you know... Thank you, I don't want help. Okay but just...darn tough has a warranty... Please...I don't want help or conversation. Okay but.... Until I literally said, "damn dude, leave me alone!" And had to walk away from him. Cannot take no for an answer. That's not being helpful, that's being a nuisance.

Far and away the best bike store in Santa Fe-- and, in fact, the best bike store I've ever come…read moreacross, anywhere. Bailey (the owner) is a wonderful guy, who is community minded, and is very fair with his pricing. The store is charming and his selection of bike gear is meticulous. One gets the sense that Bailey curates the stuff he sells with great care-- if he doesn't believe in the product you won't find it in his store. Service for bikes is excellent also. If all my digits were thumbs I'd give Sincere Cycles ten thumbs-up!

Bailey was awesome. His shop is in an historic building with a cool vibe. He has an array of bikes…read moreand accessories. He greeted me warmly, took care of me quickly, resolved my issues, was fair and happy to show me/explain what he was doing and why. He offered advice and shared a bit about his background/experience. He fixed gears on one bike I was told couldn't be done without major expense. I've returned twice since with different bikes for different reasons and it's been the same each time, a complete pleasure.

Amazing staff! Very knowledgeable and thorough…read more Incredibly kind. Efficient and thorough service. Great selection of items needed for a great ride. I am so glad I found this bike shop! So happy to be on the road again. Thank you so much, Tennyson and Rae!

ABSOLUTELY TOP-QUALITY MAINTENANCE…read more Early this year (2004) I bought a low-priced Trek Verve bicycle at a different (top-rated) bike shop in Santa Fe. They warned me that the tires were not the best, but I had three flats in just the few months I owned the bike. (I rode on somewhat older and bumpy pavement, never off road.) They ascribed the problem to a bad season for goat heads and sold me new tubes, with goop, for both tires. After one of the repaired tubes had my fourth flat, I asked friends for recommendations, and they referred me to Rob & Charlie's. Their expert Ray was a rank above, with a new diagnosis: The particular tires on my bike, he said, would let the tubes slip slightly on the rims, straining the valve stem and making micro holes in the tube near the stem, if not maintained above 60 PSI. While he was telling me this, he switched the tube with his bare hands in 5 minutes, and I was on my way. I got the bike home, eager to take a ride the next day, and checked with my hand pump that both tires were filled to 70 PSI. Yet when I went to ride the bike the next day, the front tire (the one Ray had fixed) had gone flat and leaked when I tried to pump it. So I called Ray, told him what had happened, and he told me to bring in the front wheel and tire (NOT the whole bike). He examined the new tube he had installed and found it defective. After examining another new tube of the same low-cost brand, and finding micro-leaks also near its stem, Ray upgraded me to a better-quality tube. Again, it took him less than five minutes. At my request, he also extracted the valve-grabbing part of my old Bontrager hand pump, cleaned it and fixed it before my eyes, again in less than five minutes. He charged me nothing for this second visit, the second, better new tube (with goop) or the pump fix, but apologized for my trouble. Ray is simply the best, most expert and quickest bike repair person I've ever encountered. In the future, I will take all my bike repairs to Ray, although I have great hopes that my "Bicycle from Hell," now with suitably pumped-up tires, will mend its ways.

I discovered Little Jimmy's Wheelhouse when I had a break-down during a bike tour through the Jemez…read moreMountains. At first, I was a little put off when I found that Jim (owner and head mechanic) worked out of a small shop behind his house. However, I quickly changed my mind finding him to be an outstanding bike mechanic, well provisioned with parts, and just a nice normal guy. Jim put in the time not only repair my break system but he also gave my bike a once over to make sure there were no lurking issues before I got on the road. His prices were more than fair. Again, if you want to work with a bike mechanic who does quality work and is a good person, I'd highly recommend Little Jimmy's Wheelhouse.

From the owner: Little Jimmy's Wheelhouse provides quality bicycle repair and maintenance in Los Alamos, NM…read more Whether it's a road or mountain bike, let Little Jimmy's Wheelhouse put its extensive knowledge and repair expertise to work for you. Our tune ups are comprehensive and thorough and differ significantly from the typical wipe-her-down-and-turn-the-barrel-adjusters-a-few-times type of tune ups that are so prevalent at other bicycle shops, and which often leave bike owners needing followup adjustments and service. We provide factory service for Fox and Rock Shox forks and shocks, and are fully authorized to repair and service all SRAM and Shimano parts and accessories.

My friend and I had a great time with Justin. We did a 2-hr guided mountain bike tour as…read morebeginners, and he was super patient as we figured everything out. He made enough stops to check in with us to see how we were doing while still feeling the burn. Justin was very personable, took some photos of us to capture the moments, and pointed out various landmarks and native foliage. Communication for scheduling was very easy--response time was within a few hours of filling out their online form. Will definitely do this again next time we visit.

Justin was very easy to communicate with ! We had to cancel…read morea ride due to rain and rescheduling was easy. When we did meet up Justin was very friendly and fun to ride with! He was just what I wanted , getting the most fun out of unfamiliar trails. I would highly recommend Justin.

This electric bike shop is adjacent to an rv lot with the same owner. The selection of bikes is…read morepretty varied for such a small setup. The owner was friendly, helpful and knowledgeable. Pedago are a well built yet pricey brand, but very nice. We tried out about 5 styles with my friend debating between two. The owner did not pressure for the sale and we came back another day to give us a moment to decide.

From the owner: "CLOSED"Pedego Santa Fe is a locally-owned store where you'll be treated like family. We are the…read moreregion's foremost electric bike experts offering sales, rentals, accessories, and service. Pedego® stands for premium quality and local service. There is no substitute for a brick and mortar store in your community. Here's what we do for you: (1) Help you find the perfect electric bike for your needs, (2) Deliver your Pedego(s) ready to ride with no hassles, (3) Stand behind the product with parts & service in the future, and (4) Go above and beyond to make sure you're delighted. Stop by and try a Pedego for free. Once you ride a Pedego, everything else is just an e-bike. Hello, fun...

Great fun snowboarding at Ski Santa Fe! Lots of runs and it was snowing too when we were there…read more It was quite crowded during the holidays though, so lift wait times were long.

I had never been to Ski Santa Fe before but enrolled my child in the Adaptive Sports Program for…read moresnowboarding here. Everything was fantastic. Each week they had a rental ready for him, ASP has their own little check in spot, and the lessons were fantastic. Considering how little snow we got this season they managed to have a great season and make snow.