This was my first time going into this store. For a couple of dollars--I opted to have an Ikea…read more hike's furniture item delivered to this store...rather than pay a lot for shipping to my house. The staff was super friendly, helpful and really had the best customer service that I have experienced in a long time. I will definitely use this location now that I had such a pleasant and easy experience. I would definitely recommend them!

They make you do it yourself or charge you an extra few dollars now. If I knew how to print this…read morestuff or figure it all out easily I'd have bought a printer for much less than I've spent here and printed stuff myself. Fortunately it took me much less time to write this review than it did to print a simple copy from my email. Just allow me to email it to the store like I always have and print it for me. it's not asking a lot that's what I'm paying for when I come. Now there's an extra few for them to do their job.

Would most definitely do business with this printer anytime. Everyone was very friendly, printed…read moreeverything on time and colors looked amazing! Randy helped me out in a bind, and also referred other sources to me for clothing manufacturers in which I wasn't able to find myself. Anything you want, have trouble with or need questions for, this is the place to have it done. My parents have done business with this man for over 30 years, and I'm proud to know and do business with this man as well.

Just, the best. I came in with a request for 3 different design and print jobs, about 350 color…read morehigh quality prints for each, and with a 2 day turnaround for my wedding. They designed all 3 items beautifully (my only direction was our wedding colors), sent me flawless proofs, and had them printed, cut, and ready in 24 hours. They were super accommodating, went above and beyond my expectations, and I'm telling everyone who will listen about how fantastic they are.

They were very accommodating to my unusual job request. Gave me a great quote and completed the…read morework quickly.

I want to support local businesses. I really do. But I cannot recommend the Germantown Copy…read moreCenter. They used to be fine. But the last three experiences I have had with them have been just awful. After the second bad experience (last year in 2018), I promised myself I would never go back. However, I am doing an appeal for a client, and I need about 3" thick of papers (regular pages, 8 1/2x11) copied double-sided and bound for a record extract. They just told me they can't do it. They can't photocopy pages double sided and bind them for a record extract. Nothing more difficult than that. As a lawyer, I need a copier center that is reliable. Unfortunately, Germantown Copy Center is the furthest thing from reliable. I will never go there again.

What an amazing local find! After leaving the visitor center we started the walk they pointed us to…read moreand saw this building that seemed interesting. Just like everywhere else in Frederick when we walked in we were greeted by lovely staff who were more than happy to show us around! I went in expecting to see books and saw so much more!! Letter press art work, book binding workshops, dark room photo developing this place quite literally has it all!! In our short 20 min visit I learned so much! I also learned that I can come back for classes and once I have the basic machinery and cleaning classes down I can come back for open work time in their space! They have a protest sign making class coming up that sounds super interesting and im going to try my best to get back for some special workshops soon!!

I wanted to give this store a fair chance- I've been twice now, so my review is a combination of…read moreboth experiences. The first thing you notice when you enter the store is that everything is hodge-podged together- the "shelves" are the type of shelves you put in your basement or shed to store boxes- definitely not what you'd use for a store display. That being said, it's new and I'm sure it's expensive to open a new store, so whatever- looks aren't everything. They have a decent amount of items in the store for the size. Good quality sketch pads and pens. My major issue is the attitude of the owner. The owner of the store took every opportunity to speak poorly of the newly closed art supply store that was next door. The owner worked there for many years and opened this current store after the other store closed. When I walked in the first time, the owner was in the midst of a conversation with a customer about how "crazy" the former store owner was, etc etc. That customer left and I was the only one in the store. Since I live in the neighborhood I asked her questions about her new store- I didn't know she had any ties to the former art store in the same shopping complex, so I got to hear how awful this other owner was, how she wanted to overcharge her for everything, etc. I came in again last week to grab a sketch pad and it was the same story- I could hardly believe it. All this effort and breath wasted to put down a business that doesn't even exist anymore. I was so off-put by it, that I didn't even buy the sketchpad. As a business owner in Frederick myself, I think it's pretty easy to assume that we should all play by rule #1: do not speak ill of others when representing your business. Period. I don't know the history between the two women, but that doesn't matter to me- it's just bad business to speak poorly of others. She could have taken the opportunity to explain how she was going to do things differently, what she will carry and her hopes for the store, etc etc- instead she decided to take the low road and insult a company that is out of business and of no threat to her store. While there aren't too many places in town to purchase artist supplies from an independent dealer, I won't be shopping here again.

The service is excellent, very helpful and friendly. We have been doing business there for years…read moreand I would highly recommend.

I'm letting people know that I have purchased a 200.00 gift card from staples. I was cheated out of…read moreover 140.00 from a vendor that I had purchased a charge of 5.00, and a charge for 53.35, that's 58.65. Total! I tried to use this card to make another purchase but it was declined and this is the second time this has happened. Don't buy these cards from staples in Frederick Md on Urbana pike they are ripping the consumer off by selling these cards before you pay out your hard earned money for them. Very disappointing service from staples.

We were often at the self-service center to copy/print music notes for our daughter's piano…read morelessons. The big-size paper tabloid 11*17 was selected for copying, and most of the time, someone always helped cut out the excess bottom length from the paper using the Professional Rotary Paper Trimmer/Cutter available in the store. This time, however, we were strongly denied by both agents because they were "too busy". They couldn't help us even if it would take only a minute or two. Instead, they suggested we do it ourselves using their scissors. We then addressed the issue with the manager and hoped for better customer service in the future. We did leave the store disappointed as we wanted the copies to look neat for our daughter's professional performance. We don't think we will go back there again though.

This is the closest UPS store to me and I will purposely drive out of my way to another location to…read moreavoid this drop off. They want you to buy a full roll of tape even if a small pre-package isn't sealed. Their attitude isn't desirable either.

Just want to say Mike ,guy with the beard you are the mail king!!!! Our mail always in order n…read moreprofessional managed mike should get a raise this is his store something goes wrong Mike will fix it

Bill Jover is a not only a photographer, but he also has a creative eye when it comes to printing…read more He is able to pull out the best in an image. His deliveries are prompt, and he uses top quality printers, papers, and inks. I was impressed and asked him to print my images on gallery wrapped canvas for a solo exhibition at the Delaplaine Arts Center in Frederick last November and December. What is the value? Exceptional end result!

From the owner: Jover Fine Art Productions provide Archival quality digital printing for photographers and artist…read moreworldwide. We specialize in handcrafting all our printing and mounting of art work. All art work produced is produced using unique space age material that is extremely light weight and has an estimated archival rating of 200 years. We employ professional artist and photographers to assist you in making any art project come to life. Our specialties are printing on Canvas, Chromaluxe Metals, Fine Art papers that are made from cotton and glass. We offer Gallery Wrap, Box Mounts, Floating Box Mounts and Floating Frame Box Mounts. Call us at (800) 289-2195