I am still wondering why their quote was more than double the price of other nearby shops. This was the 3rd auto body shop that I visited for a quote on paint repair for a few deep key scratches on 3 panels of my car from some random passerby. These are the 3 reasons why I would never even consider doing business with this place:
1. I was quoted a price of $900-$950 at 2 other separate locations prior to this one. This older male Indian representative here quoted a cost of over $2,000. Red Flag #1
2. The other 2 locations said they would only need to paint the 3 afflicted panels. The representative here said they would also need to paint a 4th nearby panel, which had no damage, to "make the color blend." That sounds to me like the paint won't be a perfect color match to the original. The first two locations offered perfect matches. Red Flag #2
3. When I arrived, I parked my car about 10 feet away to the left of their entrance. This representative asked me to drive the car a few feet ahead on the opposite side to the right of the entrance. It was literally the same distance from him either way, so that was just plain old laziness on his behalf. This tells me that good customer service is not his concern. Final Red Flag.
When I told him that his prices are double that of competitors and that he is saying it needs more work than anyone else said is necessary, he replied "It's because they aren't doing it right."
Being that he didn't even have the courtesy to walk 6 steps to my car, I'm inclined not to believe him. If you are going to try to take advantage of someone with inflated pricing, the least you could do is act like you care. I wouldn't even risk the chance of doing business here. Who knows what bill they will give me at the end for unnecessary repairs. read more