Etamar and Yonatan were incredibly responsive to my requests and offered a great solution to my…read moreongoing wifi issues. We had a number of dead spots throughout our home and they had a relatively easy fix. From reaching out to them through ordering the equipment to installation was just one week. Etamar is efficient, polite and punctual and got everything done as promised. Everyone is thrilled and I recommend PointerTech without reservation. Thank you Etamar and Yonatan for everything!

I needed someone to re-vamp my home Wifi Network. Etamar came over right away and figured out the…read moreissue and fixed it incredibly quickly. He was very clear and very straightforward. I plan to hire him again to upgrade the whole system in the fall. Thanks!

I contacted this company that my friend recommended since I was having some issues with computer …read more Their response time was very fast which I was happy about since I can't survive without my computer. At first I thought maybe it was something simple since I'm not very tech savvy but after the guy came I realized there was some damage but the IT guy was super knowledgeable. I hate when you call some IT company and they know less than you. He gave me some options which I appreciated since sometimes all they want is what is more convenient for them not my pocket. I was very happy I called them since they were fast, professional and got my problem solved.

I had a WiFi network installed by professionals that never worked well and after multiple visits…read morefrom them, many of them where they charged me, I just got so frustrated I called Smart Start Networks. They were amazing. They evaluated my current system, which is also integrated into an AV system, wrote up a proposal which I accepted. The system they installed is amazing. I have never had as good a WiFi system in terms of strength of signal, speed and reliability. As important, this Smart Start does what they say they will do without any surprises. They call when they say they will call, show up for appointments on time and really back up their services. In my case there has been nothing to do, since their system is working perfectly, but Smart Start Network has followed up a couple of times in the first 30 days after installation to make sure I was 100% satisfied. If you have a WiFi system you want installed, or have an existing system you would like upgraded I would highly recommend Smart Start Network. Lastly, Phil was the senior technician on my job and was phenomenal. Gina works in the office and is fantastic as well. This is my first Yelp review. I felt compelled to endorse this company because they are a breath of fresh air in NYC, where quality of product and service are often hard to find!

These guys are terrific - responsive, prompt, professional. Have utilized them on multiple…read moreoccasions and happily endorse their services. I dealt with John and found him to be knowledgeable, patient and thorough in his analysis and remediation.

Though not as cheap as going to a place like Datavision, the service, care, and knowledge you get…read morehere are the best I've ever experienced. Besides caring about your issues, Farshad has a genuine passion for Apple products and that passion translates to his thinking through all possibilities of repair or not repairing and all the potential consequences (similar to Elvis's comments about providing options with tons of info and allowing you to make educated decisions). I wish all doctors were like this!

I had the pleasure of using them again for an install at the office and just like at first, they…read morewere absolutely stellar. Professional, courteous, meticulous, along with excellent communication and execution. Business the way it always should be.

Awesome, they have been doing everything for me, from setting up my alexas to cable management to…read moresetting up universal remotes to other stuff. Everything has been fantastic. Heck, I basically just go my desk back from how well they organized it, and every single one of their suggestions has helped considerably. They are simply the best and reliable. James has been top notch on everything. Hell, they are showing me stuff thats possible that I had never dreamed of.

The deplorable IT support was one factor in my recent decision to leave a job for which Nero was…read morethe IT "support." Updates would render some computers in the office almost non-functioning, forced updates would occur in the middle of the work day with no option to postpone them (one was in the middle of a client presentation!), and the last straw was when Nero blocked my access half way through my last day at work while I was finishing a project for a huge presentation my team was going to be making to a prospective client two days after my departure. I once worked at a start up where we used unlicensed software on used and outdated computers. This was worse.

Anthony was so helpful! I needed help with VoIP for my small business and Anthony went above and…read morebeyond with all of my needs. I would highly recommend his services!!!

I use their services at David Yurman Birmingham, Al . The…read morerep-Pilimar Osario is professional, efficient and knowledgeable about the product. The turnaround time for them to attend to issues is unmatched. Pili is there throughout the entire process from delivery to setup, she walks you through whatever you need assistance with and she is so patient. Thank you eMazzanti Technologies for awesome service.

Gabby is so knowledgeable!!!! Go to her for all your tech needs!!!! I look forward to future…read moretransactions!!!!

Davall proved to be a tech guru and did a great job for us. On eBay, I sold a sophisticated…read moreenvelope printer that can print 30,000 postcards in one hour. But, installing it is a nightmare. Luckily, Davall jumped right in and figured out the printer, the driver and the software. His labor rate is very reasonable and he did not bill us for a trip charge.

Davall answered my request quickly, gave me a reasonable price quote, arrived on time and fixed the…read moreproblem. He was courteous, thorough and professional and I would not hesitate to use his services again in the future. it's good to know there are trustworthy people who can help with ever "updating" technology! Thanks Davall! Chris P.

I'll summarize everything I'm going to say about these people in the long narrative below in just…read moreone sentence: If you are a business owner seeking honest, reliable, informative and focused support -- you'd be CRAZY not to give ITCSNY a try. I don't write reviews often -- much less raving reviews like this one. I own two businesses -- one bricks and mortar in a more established market, and the other a newer, internet-only biz. When we reached a point where it was time to upgrade our computer equipment, Dan was there to help and guide us with an assortment of options that met both our needs and our budget. We're now fully up to date and loving it. Further, with the continued explosion of the internet and its capabilities, I had no real idea of how to promote my business on-line so that more customers could find us. And here's where the real distinction lies for these guys. There are any number of companies out there willing to take your money to help improve your internet presence -- but what I found time after time as sales reps sat across the desk from me was that they were in the "telling" mode -- with very little "listening" going on. What I mean is that these companies may have good ideas to improve your internet presence -- but (as the founder and owner of my company for 26+ years now) I think I have a better understanding of who my customers are and what they want. So someone "telling" me what I need is not as valuable as someone who is able to LISTEN and work hand in hand with me -- building on both our experience bases to make improvements. ITCSY does just that. How do I know? 60 days after we started working with them, my service provider contacted me -- we had so much traffic to our site we had to DOUBLE the amount of space we'd been using before. More importantly, this translated directly to increased sales. I'll stop gushing now. These guys do a bangup job. I'll never go to anyone else.

These guys are great. My office has been dealing with an on going slow down on our computers. We…read morecalled one of those quick fix guys and basically was like throwing money out of the window. These guys came in and found out what the issue was quick. We decided to enter into a support deal with them and with their recommendations, our systems have been working great. L.R., Mellville, NY