The doctor and staff here are generally quite friendly, but also sometimes provide a bit of tough…read morelove. They helped me with a deep cleaning and a couple tiny cavities, and were pretty efficient about it, too. My only real complaint is that I feel like they didn't always take my concerns fully serious when I first brought them up. In the end, my teeth were well taken care of, though.

I cannot recommend Dr. Hakami and his incredible team enough. After living in over 7 cities and…read moreswitching dentists more than 10 times due to poor experiences, I finally found a place I trust -- and I now drive over 40 minutes just to see them. Dr. Hakami is truly one of a kind -- flexible, patient, and extremely attentive. He always takes the time to explain the pros and cons of every treatment option, ensuring I'm fully informed and comfortable before moving forward. The care he provides is thoughtful and precise, and the entire clinic feels like a welcoming family practice. Maria, the patient care coordinator, is an absolute gem. She always goes above and beyond to get me scheduled for the care I need as quickly as possible. She's consistently kind, friendly, and makes navigating treatment plans feel effortless. Their office has the best team, practice, and dental equipment I've ever encountered. Because of this, they can handle most dental issues in-house and always refer to top-tier specialists when needed. I've had over 10 root canals due to failed dental work from the past, and thanks to Dr. Hakami and his recommended endodontist -- the best I've ever worked with -- I've been able to successfully get through a long and complicated treatment plan. They even treated my younger sister, who has severe medical anxiety and hadn't seen a dentist in over 2 years. With their patience and care, she not only felt safe but was able to complete her full treatment plan -- a huge milestone for her and our family. Dr. Hakami's office is always striving to improve, staying up-to-date with the latest tools and practices to give patients the best experience possible. I recommend them to all my friends and family because I know they'll receive exceptional, compassionate care every time.

My husband paid 18k for implant, took him 2-3 years. Finally the doctor gave him the veneers not a…read moreimplant, it's look terrible, it's look like he wear mask for Halloween

I chose this spot because of the amazing reviews on Yelp and it was in my BCBS network…read more It's located off PIB hidden in this office area plaza. At first I was confused on where it was located but you make that turn and then go up the Hill and it's right there ahead. Go inside the building and it's located on the same floor right door. First of all, the gorgeous ladies in the front desk are so nice and sweet and helpful. It's a breath of fresh air compared to some other doctors offices I been to. Having nice ladies with great customer service in the front is always a great experience. Their dental hygienist Lily Pham is such a pleasure. She makes you feel like she really cares about you and your teeth's health. She will use a skinny tool to measure your gum health. It kinda hurts if your gums had inflammation, with that tool, the lower score you get the better. All that aside, the deep cleaning was a game changer. After wards my teeth felt so clean and I feel way more confident!! Highly recommend!!!

Charges patient's credit card, then the office can not and will not submit insurance claims…read moreproperly in order for patient to be reimbursed. Even after discussing with the office & telling them why the claim was denied (insufficient information provided by dentist.......like the dentist's name....really, they couldn't even get this right?), office did not correctly submit claim............why should they? They have your money.

I had a general dentist mess up my tooth in a traumatic way doing a temporary crown and ended up…read moreneeding a root canal. I was so scared coming in here but this place restored my faith in good dentistry. The root canal fixed my problem, they were so competent and professional, highly recommend!

程医生手指灵活、操作细巧，技术非常精准， 在治疗过程中始终兼顾专业性和舒适度。这 次做的是有难度的瓷牙套，程医生 不厌其烦地反复琢磨，微调，匠工精神令…read more人印象深刻。整体操作的每个环节都特别细致，让人安心，值得信赖。这家诊所管理医疗保险的Jessica业务精干 处处为病人着想 提供很多优惠和便利 ，强烈推荐！ 王燕燕 Dr. Cheng is highly skilled with precise and delicate handwork, maintaining excellent technique while prioritizing patient comfort throughout the treatment. I had a challenging porcelain crown done, and Dr. Cheng patiently adjusted and refined it multiple times, demonstrating true craftsmanship. The entire experience was reassuring and trustworthy.Jessica, who manages insurance at this clinic, is highly efficient and professional. She is always considerate of patients' needs and goes out of her way to provide discounts and convenient options. Highly recommended! Jane Wang

I have been visiting Dr. Cheng's office since I was in my 30's. It's been more than 20 years now…read more Regular twice a year cleaning, once in a while fix a Cavity and I had 2 teeth implants. Plus, I got Braces 7 years ago. Overall, I am a 100% Satisfied customer. I believe having good teeth are related to have a healthy life. A friendly and well organized management make a dental appointment more relaxed. Convenient location and a big parking lot are a plus.

I always have a great service experience with the staff and Dr. Palacios. They send reminders for…read moreyour appointments which for me is important and never have to wait more than five minutes from my appointment time.

Let me start by saying that this review has nothing to do with the Doctor that was treating me, my…read moreshort experience with Dr. Fabiola Palacios was amazing, she's very professional and very thorough. She was able to effectively find and treat a problem in one of my molars. My review has more to do with the office policies and the staff. So, I went for my first appointment and I was very happy, then I was referred to an endodontist and he was also very professional. I was scheduled with Gwinnett Family Dentistry (GFD) for a second appointment to finally get a crown in my molar, so they call me (GFD) and schedule my appointment, very nice lady, never mentioned any of their policies regarding changes or cancellations. On a Thursday, i receive a confirmation call from GFD and again, the nice lady never mentioned any of their policies or how long the procedure will take. So I confirm that I'm attending to my appointment, thinking that the procedure will take about an hour like in my first appointment, but what do I know??.. I'm just the patient who's never ever had a crown treatment before. So I call the day of my appointment, which was Monday, around 7:30-ish... I get Ingrid on the phone and I ask her how long is the treatment going to take? and she says "2 hours", and obviously I had no idea of the length because I was never informed. So I panic and I tell her that I can't make it because of work, I didn't know it would take 2 hours, and I have to reschedule..... I understand that I'm calling at the last minute, BUT.. Aren't they (GFD) supposed to inform you of these details before your actual appointment?? Anyways, she tells me there is a cancellation fee, and I tell her that I'm NOT cancelling, I'm rescheduling because I was not informed that the procedure would take that long. So she insists that is the same because is in the same day, less than 48 hours before my appointment. I get very upset, and I tell her that if they charge me a cancellation fee I will go to another dentists, obviously Ingrid doesn't care. She tell me that the administrator will be at their office the next day and she will call me... After a few minutes I call back and ask Ingrid how much the cancellation fee is?.... And her answer????.... " I don't know, the admin will call you tomorrow"... that never happened.... A week after, I receive a bill from them, it's only for $15, the original amount was $50 but after some credit they made I only "have" to pay $15, NOT my point... So my problem is..... Ingrid, works in that office, SHE tells me about the cancellation fee, but she doesn't know the amount.... So, how am I supposed to know about their policies if they never ever EVER mentioned them to me, the policies are not in their website and I was never informed by any of their staff, not when I scheduled my appointment and not when the nice lady called me to confirm my appointment.... But I have to know them????? Can someone please tell me what is the logic here????

* "The dentist evaluates the dental condition thoroughly and treats accordingly.it was a good…read moreexperience:)

I have driven by this location multiple times but was encouraged to check it out from a family…read moremember. On first impressions, the facility was very clean with plenty of parking. Other than one front office staff, everyone is very friendly and accommodating. Andy, in particular, is one of the best dental hygienist that I have encountered. He is completely bilingual (English and Korean). He is very thorough, explains each step clearly, never rushes through his cleanings, remembers little patient details, and very kind. Dr. Kim is a man of not many words but good at what he does. I really wanted to give that one front office staff member the benefit of the doubt the first time I came but she was rude again the second time I came by. When I entered for my appointment, there was no greeting. Just a quick glance down at me and she asked for my name. Upon checkout, she was on the phone with someone arguing with them in a very belligerent tone of voice. At a certain point while still looking at her computer, she said ,"when can you next come in" and I genuinely was not sure who she was talking to. She then proceeded to rudely say ,"hello? I am talking to you" finally making eye contact with me. Maybe this is just her personality but not the best image for the clinic. In general, this is a very clean office with wonderful staff members. I have recommended this clinic to multiple friends and family.

BE CAREFUL. These guys will take you for a ride and take your money. I just got new insurance and…read morethey didn't bother to check it and acted like they did and even told me what the cost of services would be and what my insurance would cover. Turns out my insurance covered ZERO and I'm out $1200. I was duped by these scam artists!!

I am not reviewing the doctor but my contact with his staff via the phone…read more 8-23-2022 1630(430pm) well the first person(fv1 female voice 1) i talked to had a great voice tone and seemed very helpful, the reason i was calling was to get a ball park price on a upper denture with 4-6 extractions, so i as put on hold and a different person(female voice 2 = fv2 ) she told me that they cant give and the do not have a ball park price for the services I outlined. FV@ continued and sadi Id have to come in for an exam and care plan, so i told here no, would it be possible to speak with the Doctor and she said NO, he's with a pt., i told here you want me to come in so you can get money from me NO. and I hung up. the FV1 was great but i was told she was with a patient also when i was put on hold. Folks if a dentist will not put their prices online or fail to tell you a ballpark price then look elseware. and If a dentist cannot take a call the staff sould be saying , "Sir, the doctor is busy right now but could he/she call you back later today? " but no they dont do that, I will continue my search and not go here because i dont want to confront FV2 because Id call he out. Dentist are only as good as their staff and this DDS needs to really evaluate who should be answering the phone and they shouyld have a price list available to potential patients, maybe the US FTC need to step in as tey did in the funeral industry year ago, leveling the field and true prices for customers.

Tried to sell me a $2,200 complete implant replacement after making what can only be described as a…read morehalf- no, quarter-hearted effort at placing the crown back on the post. I mean literally, he looked at it, touched the post, and said, "Doesn't fit" without doing any inspection or even cleaning of the abutment and crown. It was incredulous. Went home and reseated it myself for $10. Other honorable mentions: 1. A $50 fee for being *10* minutes late? And you want my SSN and employment now? 2. A "savings plan" (red flag) that, for $300 a year gives 25% off all dental work. How are the prices, then? Approximately 20% higher than the median price for dental work in the area. So, pay $300 out of pocket to bring the prices back to reality. So you don't want to do a simple procedure. OK. But selling someone an engine when all they need is an oil change-- someone is going to fall for this and I find that unconscionable.

To start off, I've only been to "dental franchises" and spent a good bit of time researching for a…read morelocal practice that actually cares about their patients health. Making an appointment was quick and easy. Upon entering the dentistry, the lobby was very comforting and neat. The front staff are quick to be helpful and courteous from entering and leaving. My hygienist walked me through the building and I was astonished at the design and floor plan. The technology are modern and everything is amazingly clean. Once I was seated, my hygienist explained everything to and was helpful from from start to end. Doctor Shyn is also knowledgeable and assured that my teeth are good to go. All and all, the new location is amazing and the all the staff were professional, courteous and made me feel at home. I would 120% recommend Link Dental Care to my family and friends!

The technicians were very efficient. The dentist explained everything in detail. The clerk…read moreexplained the prices and I could easily pick and choose which procedures I wanted done. Also, scheduling was a breeze.

Aspen Dental continues to make me regret that I chose them as my dental care provider. For the…read moresecond time in the last three months, I came to my appointment and had to come back due to their negligence, The first time, I had to come back because they FORGOT to take the impressions for my dentures even though I had been there for several HOURS. The next appointment was to get my dentures adjusted and they BROKE my dentures so now I have to go back AGAIN...!!!