I wish I can select (0) stars if I could! I made an…read moreappointment for a specific locally diagnose and I was asked to do a 3D full dental RX. The diagnose was full covered by insurance, but of course, not the 3D. On top of that they charge $275 for it!!! I asked to NOT have the 3D RX, just a local RX and I was denied. They prefer to NOT take you call AT ALL, and loose everything, instead of working with you and do their proper job! This was ONLY the receptionist call, she did not talk with anyone in the office. She can do that call w/o asking any medical advice. Avoid like a black plague this business!!!

To begin my experience from the beginning, this office is horrible with answering their phones…read more They hardly will ever answer and take long to call back after leaving a vm. When I went for my initial exam, I informed them I was experiencing pain on my front and a molar. They only took an image of my front teeth, did not take an Xray of my molar and moved on. I went in today for my appointment to get treatment done on the front tooth but continued having extreme pain on a molar and am pretty sure it's due for a root canal. As I was on my way to my 11am appointment they called me 9 minutes before to let me know they were running behind and asked me to come in at 11:30. I am also a dental assistant and understand but I expected to be seen as soon as 11:30. When I arrived they still made me wait another 30 min and ended up wanting me to reschedule since I had to be out by 12:30. They have no respect for the time of others and made me lose time from work to come sit around in their lobby. They also don't check insurance codes properly so be sure to check up with your insurance and confirm what they're charging you is correct. I will not reschedule with an office that does not take into consideration the time of others. I will be taking my money elsewhere.

My husband paid 18k for implant, took him 2-3 years. Finally the doctor gave him the veneers not a…read moreimplant, it's look terrible, it's look like he wear mask for Halloween

I chose this spot because of the amazing reviews on Yelp and it was in my BCBS network…read more It's located off PIB hidden in this office area plaza. At first I was confused on where it was located but you make that turn and then go up the Hill and it's right there ahead. Go inside the building and it's located on the same floor right door. First of all, the gorgeous ladies in the front desk are so nice and sweet and helpful. It's a breath of fresh air compared to some other doctors offices I been to. Having nice ladies with great customer service in the front is always a great experience. Their dental hygienist Lily Pham is such a pleasure. She makes you feel like she really cares about you and your teeth's health. She will use a skinny tool to measure your gum health. It kinda hurts if your gums had inflammation, with that tool, the lower score you get the better. All that aside, the deep cleaning was a game changer. After wards my teeth felt so clean and I feel way more confident!! Highly recommend!!!

Dr. Davis and her entire team including Ty and Jasmine at Soft Touch Endodontics did an excellent…read morejob. I went in due to some serious hot/cold sensitivity which resulted in me getting a root canal. The care and concern they provided was excellent. From telling me exactly what she was going to do and how she was going to do it to the safety that they took related to COVID and any of my concerns related to it!! I appreciate them so much for that! Thanks so much and if I need this type of work done again I will certainly go to this office. Sincerely, Camella B

I suffer from dental anxiety and have to find gentle dentist. My anxiety is so bad I have sat in my…read morecar and cried before entering an office. Two days of reading reviews for Endodontist in my area and things weren't looking good. I came across Soft Touch Endodontics and decided to give them a try based on their name. I drove almost a hour to get to their Suwannee office and from the time I walked through the door I felt like I had made a good choice. The office is beautifully decorated which aided in calming me somewhat and Camila was just a kind and pleasant as she was when I called to make my appointment. I was escorted to the examination room, had routine blood pressure (which was extremely high due to my anxiety) and temperature taken and X-rays of the tooth needing treatment. Dr. Davis came in and introduced herself and thanked me for choosing their office. Dr. Davis gentle touch, soft voice and friendliness immediately made me feel safe in the chair and confident that I was in the right place. She throughly explained what steps I needed to do next. I left feeling calm and pain free. Thank you Dr. Davis and your wonderful staff for making me feel welcomed and especially for eliminating the anxiety I usually have during dental appointments. I wish I could come to you for all my dental needs.

Dr. Lemus is great!! The hygienist is the best! The service provided at Parson Pointe remarkable.read more

Very efficient and caring. Everyone was great. Would highly recommend this practice and Dr…read moreStephanie.

I was petrified and they made me feel so comfortable. I felt no pain at all! Thank you Dr Cliff…read moreand Nick.

Wonderful service. Dr Johnson made me feel safe and comfortable. No pain at all during the…read moreprocedure I was so nervous to get this done, but I can assure you he is the best!

As a dentist myself, I can say without hesitation that Dr. Johnson and his team are exceptional…read more I recently had a root canal performed by Dr. Johnson, and the entire experience--from diagnosis to completion--was outstanding. He is highly professional, communicates every step clearly, and works with remarkable efficiency and precision. What really sets him apart is his ability to make what is typically an anxiety-inducing procedure feel smooth, comfortable, and completely manageable. I experienced minimal discomfort during and after the procedure, which speaks volumes about his skill. His staff is equally impressive--friendly, organized, and attentive, making the entire visit seamless. Dr. Johnson has also treated members of my family, and we've consistently had excellent experiences. It's rare to find a practitioner I would trust both professionally and personally, but he absolutely earns that trust. I would not hesitate to recommend him--and I wouldn't have a root canal done by anyone else. Dr. Bodea

Been a patient here for 22 years. Recently needed another root canal and left nothing but amazed…read moreagain. Dr. Johnson is a true artist in his field and his team, from the front desk operation to the assistants, are ensuring a seamless, uncomplicated and professional experience. I don't have anything but great things to say about my experiences. It was smooth, painless and as good as it gets. @North Fulton Endodontists Team: Thank you so much for the great work and a wonderful experience! Thank you for taking care of me!

Don't go anywhere else if you need endodontic care…read more Dr. Parente and his entire team (especially Lisa) were extremely sensitive, responsive, and professional. Having had a bad experience elsewhere, I was nervous; but the team completely put me at ease and responded quickly and compassionately at the first sign of discomfort. The friendly camaraderie of the team and vocals of Dr. Parente made this a really pleasant experience -- honest! I will never go anywhere else. I highly recommend -- especially for scaredy cats like me!

I am a very nervous patient when it comes to anything dental, especially going to a new…read more Indodonist. The staff was very calming and assuring I made the right choice. Dr. Parente was very nice, professional, great about explaining why as well, as the procedure he would do to help my issue under an aged crowned tooth. The quality of care from his entire team was amazing. i recieved a call from Dr. Parente the next day, to check on how I was doing. I am on my 3rd day post procedure and doing great. There has been no more pain, as well, as no pain meds needed since walking out of his office. A big thank you!! I would highly recommend Dr. Parente and his staff to everyone.

* "The dentist evaluates the dental condition thoroughly and treats accordingly.it was a good…read moreexperience:)

I have driven by this location multiple times but was encouraged to check it out from a family…read moremember. On first impressions, the facility was very clean with plenty of parking. Other than one front office staff, everyone is very friendly and accommodating. Andy, in particular, is one of the best dental hygienist that I have encountered. He is completely bilingual (English and Korean). He is very thorough, explains each step clearly, never rushes through his cleanings, remembers little patient details, and very kind. Dr. Kim is a man of not many words but good at what he does. I really wanted to give that one front office staff member the benefit of the doubt the first time I came but she was rude again the second time I came by. When I entered for my appointment, there was no greeting. Just a quick glance down at me and she asked for my name. Upon checkout, she was on the phone with someone arguing with them in a very belligerent tone of voice. At a certain point while still looking at her computer, she said ,"when can you next come in" and I genuinely was not sure who she was talking to. She then proceeded to rudely say ,"hello? I am talking to you" finally making eye contact with me. Maybe this is just her personality but not the best image for the clinic. In general, this is a very clean office with wonderful staff members. I have recommended this clinic to multiple friends and family.

Amazing dental care! Prices are amazing and everyone is very respectful and nice. I had such an…read moreamazing experience :-)

On September 29, 2021, I went to my very first appointment at this dental office. When I checked in…read morewith the receptionist for my 1 p.m. appointment, she asked for my Driver's License (DL) even before she gave me any paperwork to fill out. When I asked for the reason, she initially told me it was needed to verify my appointment. Then she informed me that a copy of it was needed to have on file and to verify the information on the patient forms. Before I handed her my DL, I told her that she could not make a copy of it but that she may use it to verify my appointment and the information on the forms when I fill them out. She repeated that a copy was needed on file for future references. But, I emphatically told her that she could not make a copy. I stated that government agencies advise people to exercise caution when providing personal information and to not hand over DL or Social Security Card when it is not necessary due to rising cases of identity theft. But, she insisted that it was needed for insurance purposes. Again, I told her not to make a copy. Plus, when I made the appointment, I stated that I would be paying out of pocket instead of with insurance. Despite my concern for privacy and without having my consent, the receptionist surreptitiously put my license on the scanner while I looked away at my phone. However, I caught her taking it out of the scanner just as I looked up. When I asked her if she had just made a copy, she answered--"No, I scanned it"--with a smirk. My instinct told me that this establishment could not be trusted. Despite my intense toothache, I immediately told her that I was cancelling my appointment. Better safe than sorry. She then proceeded to slide my license under the patient forms on a clipboard instead of handing it back to me and placed the clipboard behind the scanner as if I would not notice. When she realized that I was on to her game, she reached in and took out the license. Her actions and body language spoke clearly to me that this establishment could not be trusted. I asked to speak with the office manager who turns out was present the whole time I was interacting with the receptionist. I explained that my license was scanned without my consent and that I would like to have it deleted from the computer. To which, the receptionist stated that I had given her the consent--what a liar!!! What kind of place is this? Without addressing my concern, the office manager told me that a copy of the driver's license was needed for insurance purposes. However, I was not nor will ever be their client, therefore, my license was not needed. But, my concern fell on deaf ears. What are they going to do with my license? Are they going to use it for insurance fraud? Receptionist, along with the manager, is the face of this establishment. With such people, who clearly lack integrity, customer care, and professionalism, one can't but question if Duluth Dental and Dentures is a trustworthy place. If they can't show decency and respect when I first walk in to their office, how can I trust this dental office with the care of my teeth, health, and personal information? Based on the dishonest behavior of the receptionist and the lack of professionalism of the office manager, something in this establishment is very much amiss. If you are looking for a new dentist, I would think twice before visiting Duluth Dental and Dentures. Better safe than Sorry!!!

Poor service provided by staff. Made me take a day off for…read morescheduled cleaning and told me i had to pay for cleaning even though i have insurance.

I have been going to their office on and off for a few years now. I scheduled an appointment…read more They called day before appointment and said they referred me to someone that does implants. Told them I did not want an implant but probably go with a denture at this time. Amy didn't seem to comprehend I wasn't interested in implants, and she canceled my appointment. I need a tooth removed before it becomes infected. Amy probably was just doing her job but obviously wasn't listening to me. Dentist office should update their website to list services they do in-house and note referrals of ones they do not.