Front office staff all knowledgeable, cleaning technitions all thorough, friendly and gentle.read more

First, if I was only rating the Office Staff and the array of Dental Technicians employed at…read moreVincent Dental, my rating would be 5 stars. On 2/6/24 I had a consultation at Vincent Dental. I paid $15,000 (+$300 for the consultation) on that day and $4700 on 2/20/24. I was scheduled for surgery on March 6th. I forget why, but that appointment was cancelled. I was rescheduled for March 14th; but that appointment was also cancelled. Sometime after March 14th I was informed that Dr. Vincent was scheduled to have sciatica surgery and that I would have to wait 2 more months to start my treatment. This meant that the treatment would start in June or July. After learning this, I asked for a refund and planned to start searching for another Dentist. This meant more "out of pocket" money for consultations. After the first consultation I informed Vincent Dental that I would wait (approximately 2 months) for Dr. Vincent to recover from his surgery. That brings me to May 14, 2024. During the week prior to the 14th I notified Vincent Dental that a tooth, which was only a little sensitive at the time of my consultation, was now unbearably painful. I wanted the tooth simply removed since I was under the belief that my treatment would begin (at the latest) sometime in July (3+ months after Dr. Vincent's surgery). Dr. Nick looked at the tooth and advised me not to have it pulled. I reminded him that the tooth would be removed when my treatment started in June or July. He informed me that it might be a year before the treatment would start. This was news to me and there's no other way to say it, "I was misled." Dr. Nick then told me that he could save the tooth and stop the pain which would be better for eating. I allowed him to talk me into getting a root canal. I didn't inquire about the cost because from my perspective, Dr. Vincent failed to meet his commitment to me. Unfortunately, Dr. Vincent didn't see things that way and he wouldn't let Dr. Nick begin the root canal until I signed an agreement to pay $1500 for the procedure. They had me just where they wanted me, desperate to stop the persistent pain before leaving their office. I protested further and explained to them that things wouldn't have gotten to this point if they hadn't cancelled my 2 appointments in March. They never did give me a good reason for canceling either appointment. My whining brought the price down to $1000; $1000 more than what was fair. I wanted to speak with Dr. Vincent and could never get him to call me back. He used Andrea (office manager) as a buffer between himself and unhappy patients. I also wrote him a letter which fell on deaf ears. His only reaction was to tell Andrea to refund my $20,000. He wouldn't even convey a message to address my assertion that, had he not cancelled my appointments, there wouldn't have been a lengthy delay in starting my treatment. And lastly, to make matters worse, less than a week after the root canal, I could feel a gritty substance coming loose from the area in and around the tooth. I started having pain that was different from that which you would get from an exposed nerve. It seemed as though a void had developed between the gum and the tooth. Brushing now is very painful and the pain extends into my jaw bone. I won't go back to Vincent Dental to have them look at the tooth. My experience has eroded the confidence, respect, and most of all, the trust I once had in Dr. Vincent.

Dr. Shin has been Mt dentist for many years. He is very…read moreprofessional, personable, and patient. He is honest, and always respectful. It's hard to find a dentist with good skills and good character. All staff members make you feel comfortable and respected. I highly recommend this place to anyone. Keep up the good work

Britney, Alicia, Dr. Shyn are so kind and professional. All the staff are awesome. Clean and caring…read moredental care. Highly recommended. Thank you for all that you do.

I am pleased with the program Dr. Ceron led to straighten my teeth. It was a year long process with…read moremonthly visits. She was professional and caring throughout. I might be their oldest patient in the practice to request this program. It is never too late! Cathie R.

I have never seen a professional go from Dr. Jekyll to Mr. Hyde so quickly as I did on my last and…read morefinal visit. We had a disagreement and he went from being very pleasant to basically throwing me out of his office. And most of my procedure was already paid for (which I was reimbursed for). I had been forwarned that if something happened that the dentist didn't like he would stop the procedure right then and there. I was surprised that I had been warned about this which lead me to believe it was not unusual. I'm just glad that it happened before any of the work had started. The office staff were very nice and helpful.

This is the best dental office I've ever gone to! The office and office staff is excellent.read more

Dr. Kristina Dawson took over the shared practice with her and Dr. Edward Mohme (Chip) now that he…read morehas retired. She has maintained the highest quality and friendly staff they are known for, and I wouldn't want my teeth cared for by anyone else. You can rest assured that you are in good hands with this crew.

PCD is the bee's knees. I was referred here initially for the discounted membership program for…read morecleanings and X-rays: great deal! My experience was above and beyond. The location is clean and cozy. They even have Pac-Man in the waiting room! The staff are very professional and personable. They offer dental treatments with nitrous oxide sedation so the treatment I was dreading turned out to be a really chill time. Definitely worth trying if dentists bring as bad of feelings up for you as they do for me.

Had a crown installed in 2024 and in April 2026 it cracked. Cost me $1,800+ to have another one…read moreinstalled.

Dr. Baek and his team are the best! I've been coming to this practice for about 4 years, and I'd…read moredefinitely recommend it. Dr. Baek is very thorough and he explains things really well. He's always warm and friendly. The hygienist, Zwayne! OMG she's amazing! I drink lots of tea and have a habit of holding it in the bottom of my mouth to cool. Due to this, sometimes when I go in, there's heavy staining on the inside of my teeth. She's excellent at getting rid of the staining. Seriously, I leave there feeling like I have a whole new mouth! The front desk team is awesome and they're on top of things with the billing.

Every time I go, there's some overdue balance that I don't even know where it comes from. And I'm…read morenot the only one. Friends and family have told me the same thing--that every time they go to their appointments, they have a balance to pay, even though they pay whatever they're supposed to pay at each visit. The service is good, but the prices are outrageous, and you never seem to finish paying, even when you have dental insurance.

Like most, it has been some time since I've been to the dentist…read more There are not many dental providers that take insurance, as this was on the list and many other's on the list all had mixed reviews I decided I would try this Great Expressions as it's close to my office. I was nervous coming here mainly due to the reviews, however there was one review that Yelp did not post for all to see that helped me choose this office. It was one written by Torre, and I agree with all she said. The office was organized, thorough and personable. Kesha, the manager, was upfront and knowledgeable regarding my insurance and also when it came time to go over the cost, she was able to explain options that I might be able to do. Taylor, the assistant was friendly and fast, especially when it came to take those xrays that usually hurt, she made it quick and painless. Michelle, the hygienst was very thorough, she explained my x-rays in detail and had taken photos of my teeth and gums and then explained to me what she was looking at, she also explained what the difference was between a deep cleaning (since I asked what that was) versus a scaling root planing. She then proceeded to explain everything she was doing to me as she was doing it. Even when it came time for the obigatory "poking the gums", now I understand why, and this helps lower my dental anxiety. Dr. Kat, was super friendly & very laid back. She also explained everything so that I could understand why I needed what I needed. All in all, I would recommend this office. I may not be happy with my treatment plan ( that's my fault) but I understand why it's needed.

After traumatic experiences in the past, I finally mustered up the courage to go for a teeth…read morecleaning. I was on the verge of cancelling the appt a day before due to anxiety. So glad I didn't. Kiesha, office manager, was very friendly and encouraging. Yutki, hygienist, was very gentle and talked through every process so there were no surprises. Dr. Duval was very informative and reassured me that this experience would be better.... and it was! After the appt was over, I told myself, see, it wasn't that bad. Thank you to all 3 for my dentist experience not so bad. Highly recommend this dentist!

Dr Baugham is the most caring, trustworthy & knowledgeable dentist I've ever had. He has excellent…read morecommunication skills and always ensures that I'm comfortable. I've been his patient since he started practicing and he has done a few implants without any problems. I highly recommend him and his office staff which also are very accommodating & professional.

I went to Southern Dental Care for my regular teeth cleaning. I arrive about 15 minutes before my…read more1PM appointment. The receptionist did not greet me, address me or speak to me. I sit down and wait. The office staff did not acknowledge me at all. I eventually speak to her and let her know that I am here for my 1 pm appointment. She replies that she let the Hygienist know. She was rude and unprofessional. Be aware of the low standards at this practice and the lack of manners. I came to this practice after Dr. Moreland retired and sold his practice. I miss Dr. Moreland's professional office and staff.

I was a patient of Dr. Roaches. He put to put two implants in my mouth and one of them was not…read moreright.This implant was always coming loose. They told me that he use third-party parts. It needs to be fixed and they wanted to help me out and they quoted me a price of $1900. I have a very good dental plan that covers implants so I wanted them to turn it into my insurance. They turned it into my insurance got another 500 and now I have a statement for $531 more so if you have insurance they will charge you $1000 more. They will switch the price when you have the procedure done. Please do not go here if you are one of Dr. Roach's old patients. They can't even update my address. I have not lived at the that Dr. Roach had on file in five years. I gave them my new address. They have been sending the statement there. I received an email yesterday stating my bill was past due. The office manager will sit in her corner office and is too good to speak to you. I have never seen Laura Koch in this office. The only dentist that I have seen here is Dr. Shoal Adesoji-Stokes.

I've been coming to Dentistry of Norcross for years. I love them so much I even bring my kids here…read moreinstead of a pediatric dentist.

BE CAREFUL. These guys will take you for a ride and take your money. I just got new insurance and…read morethey didn't bother to check it and acted like they did and even told me what the cost of services would be and what my insurance would cover. Turns out my insurance covered ZERO and I'm out $1200. I was duped by these scam artists!!

I am not reviewing the doctor but my contact with his staff via the phone…read more 8-23-2022 1630(430pm) well the first person(fv1 female voice 1) i talked to had a great voice tone and seemed very helpful, the reason i was calling was to get a ball park price on a upper denture with 4-6 extractions, so i as put on hold and a different person(female voice 2 = fv2 ) she told me that they cant give and the do not have a ball park price for the services I outlined. FV@ continued and sadi Id have to come in for an exam and care plan, so i told here no, would it be possible to speak with the Doctor and she said NO, he's with a pt., i told here you want me to come in so you can get money from me NO. and I hung up. the FV1 was great but i was told she was with a patient also when i was put on hold. Folks if a dentist will not put their prices online or fail to tell you a ballpark price then look elseware. and If a dentist cannot take a call the staff sould be saying , "Sir, the doctor is busy right now but could he/she call you back later today? " but no they dont do that, I will continue my search and not go here because i dont want to confront FV2 because Id call he out. Dentist are only as good as their staff and this DDS needs to really evaluate who should be answering the phone and they shouyld have a price list available to potential patients, maybe the US FTC need to step in as tey did in the funeral industry year ago, leveling the field and true prices for customers.