I came into that office nervous and afraid. I've always hated the dentist but as I had two broken…read moreteeth I knew it was time to get it taken care of. From the moment I stepped in, Priscilla at the front desk was super welcoming and accommodating to all the (I'm sure) run of the mill questions I was nervously asking. Once I was led back and met Dr. Smith, Vanessa, and the rest of the amazing staff members, it was an instant relief. Humor, backed by information explained in a way that I always feel like I'm apart of what's happening, really made me feel at ease. 2 extractions, a couple fillings and a solid road map of where we are headed to fix my smile and get some confidence back, I couldn't imagine being anywhere else other than North Atlanta family dentistry. If you're on here looking up reviews not sure where to go, even if you don't live in Cumming, GA, this is the place.

Like many of the previous reviews, I had almost the exact same experience at this office…read more For the past several years, I've stayed on top of my routine cleanings and have never had any cavities or significant dental issues. After recently moving to the area, I needed to find a new dentist. At my very first appointment here, I was handed a treatment plan showing that 4-5 teeth needed work "ASAP." I immediately felt pressured to schedule all of the recommended procedures, which made me very uncomfortable. I did have one tooth that had been feeling sensitive, so I trusted that it genuinely needed a filling and scheduled an appointment to have only that tooth treated. During that visit, I was also told I should be using a special toothpaste and mouthwash. I was handed the products without any discussion of the cost, and when I checked out, I was surprised to learn I owed nearly $90 for them. As someone with dental anxiety, I was already nervous going into the filling appointment. After I was seated, the dentist again began pressuring me to schedule the additional work that had been recommended. I repeatedly declined, but the conversation continued until I became so overwhelmed that I started crying. I reluctantly had the one filling completed and left. A few months later, I returned for a cleaning and was once again pressured about the additional dental work. Between appointments, I had also received countless phone calls and text messages asking me to schedule it. During my cleaning, I asked the dental assistant to please stop bringing it up, but she continued pressing the issue. When I said I didn't want to discuss it further, she asked if it was because I couldn't afford the treatment. She then brought the dentist into the room, who warned me that my teeth would continue to decay and that if I couldn't afford the work now, it would only become more expensive later. I left that appointment in tears for the second time because I genuinely felt like I was being bullied into dental work that I wasn't comfortable agreeing to. Eventually, I had to block the office's phone numbers because the calls and texts continued for months after my first visit, asking when I would be scheduling the recommended procedures. To touch on something another reviewer mentioned, I was also repeatedly encouraged to discuss braces/Invisalign after declining multiple times. I plan to seek a second opinion from another local dentist, but I have no intention of ever returning to this office. While I can't speak to whether the recommended treatment was necessary, I can speak to how I was treated. I never felt like my concerns or boundaries were respected, and no patient should leave a dental appointment feeling pressured or in tears.

I've received very good care here. And good advice I think. I especially like my dental hygienist,…read morebut I had a cleaning with different one once and was disappointed. Good news is that my hygienist stepped up and redid it for me!

I have been going here with my family since 2011. They have become a bit "scammy" and I no longer…read moretrust their diagnosis.

I've trusted my dental work to Bragg for over 15 years. The technicians have all been there a few…read moreyears now and I can see that they all really work well together. They always seem to have the latest technology, and are consistent in gentle approach in treatment. Though I've moved from the Forsyth county locale, the drive is worth the professional care that I receive. Chris

The dentist is not meant to be an enjoyable experience so when it's not so bad, it deserves a good…read morereview. The ladies at Bragg Dental are very friendly and accommodating. They do a good job as well. My teeth feel so clean and fresh when I leave their office. I'm not afraid of the dentist anymore.

First of all, would like to give credit where credit is due. The dental staff were kind,…read moreprofessional, and did a good job. However, the reason that I'm only giving this business a single star has nothing to do with their dental care, and everything to do with their business practices and their business office. In short, I had questions and concerns around some issues with billing. I tried -numerous times- to call and speak with the billing department and/or a manager. Over 6 times, at least. I would either get a recording where it instructed that I leave my name and number (which I did) for a callback, or I would speak with the receptionist who would inform me that the business office and/or a manager were unavailable but would get back to me. But they never did. Even though in later calls, I told the receptionist that my calls were not returned - and she promised they would be. I also gave them my email, on the small chance (not likely, many businesses have successfully called me) that the phone number was not working. I got my bills emailed to me, no issue - but no responses to my questions. It's unfortunate that I had this experience, as I said the dental staff were nice and fine. But I will not be returning, nor can I recommend the business to anyone due to the issues I had reaching them to discuss my bills (which were never resolved... in the end, I paid them, because I don't want a mark on my credit). Extremely unprofessional, in my opinion.

The Team at this location runs a clean and mean ship. They get you in with all your teeth problems…read moreand get you leaving through there doors whistlin dixie. I personally have had my problems with my teeth and ever since I started going to this location my life has been feeling much better. Set your day up to wait to get in because their clientel is growing due to there professionalism. Its hard to wait sometimes but what helps me get through it is knowing my teeth will be treated by people who know what they are doing. Get your teeth looked at and if needed treated here, you will not regret it !

Dr. Miles is a very skilled professional who cares for her patients like family. She recently…read morestarted her own practice after working in Oakwood. We were her patients there and followed her to Cumming. She is offering a nice incentive for new patients. We highly recommend her and her team. She's located not too far off of Exit 13/GA 400.

Dr. Sarah Miles is a truly gifted dentist with highly professional and personal skills. She has…read moreprepared and placed crowns on my molers and they were beautifully done. My wife and I have been patients of hers since 2020 and have been treated like family.

Great dentist. Great staff. Never very much of a wait. Really responsive on the phone.read more

Bryan Family Dentistry is excellent. Everyone there is so nice and kind. They are always so…read morehelpful. The hygienist Carissa is fantastic. Dr. Bryan is the best dentist I have ever had.

Many of us reflect on the blessings we have received during this time. I am grateful I can cite my…read moreexperience with Dr.Ullah and her staff. From my very first visit , I was made to feel welcome and comfortable both by the friendly competence of the staff and the pleasant environment of the office itself. Dr.Ullah inspires the utmost confidence by her smile (under her Mask) knowledge, skill, & professionalism! I give my highest recommendation to Dr.Ullah and her staff!!!

Terrible. As first time patients, my husband and I came for a basic cleaning. This cleaning was…read moredone by temporary hygienists because the practice was sold from its original, amazing owner to a new dentist who cannot keep staff. The cleanings were subpar at best. We were charged $700 for two cleanings, gouged for every nickel and dime and charged for things that we never asked for. Thank goodness Jaime at the front desk had the foresight to make it right for us. She did refund what she could and give us a discount for our troubles. The office is so disorganized that two weeks later I got a call stating that they refunded the entire balance to us when, in fact, they did not and only refunded what we were owed. This office is a mess, do not recommend.

Great service. Funny and relaxing staff. They use great technology to quickly and easily map out…read morethe problem some devices I've never seen before.

Think the world of Dr. Merritt however, the office manager is a different story. Every time I come…read moreinto the office there are different people working at the front desk. Today I was told I had to fill out a bunch of paperwork. I ask why I had to do this and I was told that the practice got a new computer system. Why doesn't the practice have the help input all of the data? When the patient arrives then they can make any corrections Also, I was told that Dr. Merritt was not there. The office manager said I couldn't have my teeth cleaned because the hygienist had other appointments. I waited about 4 months for this appointment. Needless to say the office manager told me that I was beening removed as a customer. If you continue to treat you patients this was I hope all works out for you.

Love this office! Cleanings are gentle and Doctor Jordan is the best dentist I have ever had…read more Today, I was given shots to numb the area in my mouth to be worked on and never felt a thing . The calm demeanor of the staff is very soothing and the chair that gently massages your back is wonderful!

Always the best service! They are very friendly and I have been going for years. I always recommend!read more

Dr Ryals, Have…read morestarted seeing Pleasant Dentistry only for the last couple of months. I have been so pleased with the work I had done! Dr Ryals is such a great dentist. He is caring, professional, and friendly. He understands your concerns and I have to say he is artistic with his work. The staff is great. What a wonderful staff.

Dr. Stan Ryals has been our expert dentist since the 1990s. Be-annual cleanings, dental implants,…read morerepairs.... All excellent. Dr. Ryals and his office and technical staff are professional, kind, efficient, and very friendly.