Like many of the previous reviews, I had almost the exact same experience at this office…read more For the past several years, I've stayed on top of my routine cleanings and have never had any cavities or significant dental issues. After recently moving to the area, I needed to find a new dentist. At my very first appointment here, I was handed a treatment plan showing that 4-5 teeth needed work "ASAP." I immediately felt pressured to schedule all of the recommended procedures, which made me very uncomfortable. I did have one tooth that had been feeling sensitive, so I trusted that it genuinely needed a filling and scheduled an appointment to have only that tooth treated. During that visit, I was also told I should be using a special toothpaste and mouthwash. I was handed the products without any discussion of the cost, and when I checked out, I was surprised to learn I owed nearly $90 for them. As someone with dental anxiety, I was already nervous going into the filling appointment. After I was seated, the dentist again began pressuring me to schedule the additional work that had been recommended. I repeatedly declined, but the conversation continued until I became so overwhelmed that I started crying. I reluctantly had the one filling completed and left. A few months later, I returned for a cleaning and was once again pressured about the additional dental work. Between appointments, I had also received countless phone calls and text messages asking me to schedule it. During my cleaning, I asked the dental assistant to please stop bringing it up, but she continued pressing the issue. When I said I didn't want to discuss it further, she asked if it was because I couldn't afford the treatment. She then brought the dentist into the room, who warned me that my teeth would continue to decay and that if I couldn't afford the work now, it would only become more expensive later. I left that appointment in tears for the second time because I genuinely felt like I was being bullied into dental work that I wasn't comfortable agreeing to. Eventually, I had to block the office's phone numbers because the calls and texts continued for months after my first visit, asking when I would be scheduling the recommended procedures. To touch on something another reviewer mentioned, I was also repeatedly encouraged to discuss braces/Invisalign after declining multiple times. I plan to seek a second opinion from another local dentist, but I have no intention of ever returning to this office. While I can't speak to whether the recommended treatment was necessary, I can speak to how I was treated. I never felt like my concerns or boundaries were respected, and no patient should leave a dental appointment feeling pressured or in tears.

I'm a new patient. I have had one appointment. I had an old crown come off today. I called to see…read moreif they could squeeze me in to reglue it and they couldn't see me for 20 days! What good is that? So I am resigned to using super glue myself. ir fasting for 20 days, oh can't do that because I am diabetic. WTF good is having a dentist if they can't help you when you have an emergency? I would not recommend these people.

I have been going here with my family since 2011. They have become a bit "scammy" and I no longer…read moretrust their diagnosis.

I've received very good care here. And good advice I think. I especially like my dental hygienist,…read morebut I had a cleaning with different one once and was disappointed. Good news is that my hygienist stepped up and redid it for me!

The dentist is not meant to be an enjoyable experience so when it's not so bad, it deserves a good…read morereview. The ladies at Bragg Dental are very friendly and accommodating. They do a good job as well. My teeth feel so clean and fresh when I leave their office. I'm not afraid of the dentist anymore.

I was experiencing some sensitivity in my teeth and they were able to get me in for exams within…read moretwo days. I had asked for a cleaning too but because of the COVID cancellations they didn't have anything available until October. When I arrived, they had remembered I wanted a cleaning and someone had cancelled just before I walked in so they were able to squeeze me in! On top of that, their staff - literally EVERYONE, is so nice. I really enjoyed my experience there and plan on going back.

First of all, would like to give credit where credit is due. The dental staff were kind,…read moreprofessional, and did a good job. However, the reason that I'm only giving this business a single star has nothing to do with their dental care, and everything to do with their business practices and their business office. In short, I had questions and concerns around some issues with billing. I tried -numerous times- to call and speak with the billing department and/or a manager. Over 6 times, at least. I would either get a recording where it instructed that I leave my name and number (which I did) for a callback, or I would speak with the receptionist who would inform me that the business office and/or a manager were unavailable but would get back to me. But they never did. Even though in later calls, I told the receptionist that my calls were not returned - and she promised they would be. I also gave them my email, on the small chance (not likely, many businesses have successfully called me) that the phone number was not working. I got my bills emailed to me, no issue - but no responses to my questions. It's unfortunate that I had this experience, as I said the dental staff were nice and fine. But I will not be returning, nor can I recommend the business to anyone due to the issues I had reaching them to discuss my bills (which were never resolved... in the end, I paid them, because I don't want a mark on my credit). Extremely unprofessional, in my opinion.

The Team at this location runs a clean and mean ship. They get you in with all your teeth problems…read moreand get you leaving through there doors whistlin dixie. I personally have had my problems with my teeth and ever since I started going to this location my life has been feeling much better. Set your day up to wait to get in because their clientel is growing due to there professionalism. Its hard to wait sometimes but what helps me get through it is knowing my teeth will be treated by people who know what they are doing. Get your teeth looked at and if needed treated here, you will not regret it !

Dr. Miles is a very skilled professional who cares for her patients like family. She recently…read morestarted her own practice after working in Oakwood. We were her patients there and followed her to Cumming. She is offering a nice incentive for new patients. We highly recommend her and her team. She's located not too far off of Exit 13/GA 400.

Dr. Sarah Miles is a truly gifted dentist with highly professional and personal skills. She has…read moreprepared and placed crowns on my molers and they were beautifully done. My wife and I have been patients of hers since 2020 and have been treated like family.

Bryan Family Dentistry is excellent. Everyone there is so nice and kind. They are always so…read morehelpful. The hygienist Carissa is fantastic. Dr. Bryan is the best dentist I have ever had.

Pain free, professional, kind and caring dentistry at Bryan Family Dentistry. After a horrifying…read moreexperience at another dentist, Bryan Family Dentistry was recommended to me and I wish I had come here first. I am still dealing with issues from the other dentist.

Terrible. As first time patients, my husband and I came for a basic cleaning. This cleaning was…read moredone by temporary hygienists because the practice was sold from its original, amazing owner to a new dentist who cannot keep staff. The cleanings were subpar at best. We were charged $700 for two cleanings, gouged for every nickel and dime and charged for things that we never asked for. Thank goodness Jaime at the front desk had the foresight to make it right for us. She did refund what she could and give us a discount for our troubles. The office is so disorganized that two weeks later I got a call stating that they refunded the entire balance to us when, in fact, they did not and only refunded what we were owed. This office is a mess, do not recommend.

Worst experience at a dental office ever! On the website they still show only the previous Dentist…read moreand staff but not what you get when you get there. Front desk receptionist was very friendly but beyond that x-rays will be slow and painful, Dentist comes in and immediately points you in direction for costly treatment with minimal exam. Went in for regular cleaning and was told I needed a deep cleaning but didn't receive one but was still charged for one. The cleaning itself was mediocre at best. Got more water on my face and running down my neck than I did in my mouth. Didn't fill like a thorough cleaning much less a deep cleaning. If you're looking for a new dentist, I strongly suggest you keep looking and don't waste your time with this one.

Always the best service! They are very friendly and I have been going for years. I always recommend!read more

Jordan Denistry IS very good, Staff will answer any concerns the patient has, they had told me…read morelast teeth cleaning to buy a Philips Sonic Care which I did, Teeth and gums at this cleaning were much better resulting in less work for the hygienist which was good for me! There prices are very fair, Office is beautiful and very clean,

Since Dr. Palmer left the place went downhill. They won't do your cleaning unless you get full…read moreXray's then tell you to go get a deep cleaning even if that's not what you want. I saw Dr. Patel and Freitag both seemed to have non conservative approach. I didn't care for their personalities either. The whole place needs to be kinder bet you would keep your patients. I read other reviews and people seem to share my sentiment.

I am very disappointed in Lanier Dental Partners. My wife and our two (now adult) children have…read morebeen patients of Dr Palmer for 22 years. We started seeing him before he joined Lanier Dental Partners, and we followed him there. We all go every 6 months for a cleaning, even during Covid. My children sat in my wife's lap as babies so they wouldn't grow up scared of the dentist. There has also been the occasional dental emergency. EVERY TIME we paid immediately after the appointment was over. For twenty years we have lived at the same address and had the same phone number. Dr Palmer recently retired and I am not very happy with Dr. Patel, his replacement. Recently, every time we go, they insist we fill out a medical history form, even if nothing has changed. The last time I went in for an appointment it was the same thing but then, the woman at the desk asked for a copy of my Driver's License. Remember, for twenty years we pay as soon as the appointment is over and we've lived in the same house. They really have no need to ask for my Driver's License. I decided we would just find another dentist and cancelled all our upcoming appointments. Now, they can legally ask for my Driver's License. However there is a lot of identity theft going on in the world. If hackers can breach large companies like AT&T, Equifax, Visa etc., how easy is it to breach Lanier Dental Partners? I would not advise anyone to have their Drivers License copied unless you have to for insurance reasons. I am in the finance business and 4 or 5 times a year we hear from our clients that someone stole their I.D. Businesses like Lanier Dental Partners have a policy in place that makes your identity accessible. I would think twice before you hand over that information. On February 7, Dr Patel sent me a Certified Letter "firing" us from her practice because I refused to give them my license. Do yourself a favor and steer clear of this practice. They only want to check the boxes and have forgotten they are dealing with real people. The letter from Dr. Patel is just one more example. I would have never done this review, but Dr. Patel just went too far. P.S. If you feel the need to file a complaint with the Georgia Board of Dentistry here is the link: https://gbd.georgia.gov/laws-policies-rules

Dr Ryals, Have…read morestarted seeing Pleasant Dentistry only for the last couple of months. I have been so pleased with the work I had done! Dr Ryals is such a great dentist. He is caring, professional, and friendly. He understands your concerns and I have to say he is artistic with his work. The staff is great. What a wonderful staff.

Dr. Stan Ryals has been our expert dentist since the 1990s. Be-annual cleanings, dental implants,…read morerepairs.... All excellent. Dr. Ryals and his office and technical staff are professional, kind, efficient, and very friendly.