Front office staff all knowledgeable, cleaning technitions all thorough, friendly and gentle.read more

First, if I was only rating the Office Staff and the array of Dental Technicians employed at…read moreVincent Dental, my rating would be 5 stars. On 2/6/24 I had a consultation at Vincent Dental. I paid $15,000 (+$300 for the consultation) on that day and $4700 on 2/20/24. I was scheduled for surgery on March 6th. I forget why, but that appointment was cancelled. I was rescheduled for March 14th; but that appointment was also cancelled. Sometime after March 14th I was informed that Dr. Vincent was scheduled to have sciatica surgery and that I would have to wait 2 more months to start my treatment. This meant that the treatment would start in June or July. After learning this, I asked for a refund and planned to start searching for another Dentist. This meant more "out of pocket" money for consultations. After the first consultation I informed Vincent Dental that I would wait (approximately 2 months) for Dr. Vincent to recover from his surgery. That brings me to May 14, 2024. During the week prior to the 14th I notified Vincent Dental that a tooth, which was only a little sensitive at the time of my consultation, was now unbearably painful. I wanted the tooth simply removed since I was under the belief that my treatment would begin (at the latest) sometime in July (3+ months after Dr. Vincent's surgery). Dr. Nick looked at the tooth and advised me not to have it pulled. I reminded him that the tooth would be removed when my treatment started in June or July. He informed me that it might be a year before the treatment would start. This was news to me and there's no other way to say it, "I was misled." Dr. Nick then told me that he could save the tooth and stop the pain which would be better for eating. I allowed him to talk me into getting a root canal. I didn't inquire about the cost because from my perspective, Dr. Vincent failed to meet his commitment to me. Unfortunately, Dr. Vincent didn't see things that way and he wouldn't let Dr. Nick begin the root canal until I signed an agreement to pay $1500 for the procedure. They had me just where they wanted me, desperate to stop the persistent pain before leaving their office. I protested further and explained to them that things wouldn't have gotten to this point if they hadn't cancelled my 2 appointments in March. They never did give me a good reason for canceling either appointment. My whining brought the price down to $1000; $1000 more than what was fair. I wanted to speak with Dr. Vincent and could never get him to call me back. He used Andrea (office manager) as a buffer between himself and unhappy patients. I also wrote him a letter which fell on deaf ears. His only reaction was to tell Andrea to refund my $20,000. He wouldn't even convey a message to address my assertion that, had he not cancelled my appointments, there wouldn't have been a lengthy delay in starting my treatment. And lastly, to make matters worse, less than a week after the root canal, I could feel a gritty substance coming loose from the area in and around the tooth. I started having pain that was different from that which you would get from an exposed nerve. It seemed as though a void had developed between the gum and the tooth. Brushing now is very painful and the pain extends into my jaw bone. I won't go back to Vincent Dental to have them look at the tooth. My experience has eroded the confidence, respect, and most of all, the trust I once had in Dr. Vincent.

Dr. Shin has been Mt dentist for many years. He is very…read moreprofessional, personable, and patient. He is honest, and always respectful. It's hard to find a dentist with good skills and good character. All staff members make you feel comfortable and respected. I highly recommend this place to anyone. Keep up the good work

Britney, Alicia, Dr. Shyn are so kind and professional. All the staff are awesome. Clean and caring…read moredental care. Highly recommended. Thank you for all that you do.

I am pleased with the program Dr. Ceron led to straighten my teeth. It was a year long process with…read moremonthly visits. She was professional and caring throughout. I might be their oldest patient in the practice to request this program. It is never too late! Cathie R.

I have never seen a professional go from Dr. Jekyll to Mr. Hyde so quickly as I did on my last and…read morefinal visit. We had a disagreement and he went from being very pleasant to basically throwing me out of his office. And most of my procedure was already paid for (which I was reimbursed for). I had been forwarned that if something happened that the dentist didn't like he would stop the procedure right then and there. I was surprised that I had been warned about this which lead me to believe it was not unusual. I'm just glad that it happened before any of the work had started. The office staff were very nice and helpful.

This is the best dental office I've ever gone to! The office and office staff is excellent.read more

Dr. Kristina Dawson took over the shared practice with her and Dr. Edward Mohme (Chip) now that he…read morehas retired. She has maintained the highest quality and friendly staff they are known for, and I wouldn't want my teeth cared for by anyone else. You can rest assured that you are in good hands with this crew.

PCD is the bee's knees. I was referred here initially for the discounted membership program for…read morecleanings and X-rays: great deal! My experience was above and beyond. The location is clean and cozy. They even have Pac-Man in the waiting room! The staff are very professional and personable. They offer dental treatments with nitrous oxide sedation so the treatment I was dreading turned out to be a really chill time. Definitely worth trying if dentists bring as bad of feelings up for you as they do for me.

Had a crown installed in 2024 and in April 2026 it cracked. Cost me $1,800+ to have another one…read moreinstalled.

I can't recommend Dr. Baek and his staff at Smart Family Dental Care enough! I have been going to…read morehim as a peridontist for over ten years and have had consultations, deep cleanings, and am about to start my fifth implant. Unfortunately, I'm no stranger to a dental chair and have been to my share of "bad" dentists, but Dr. Baek is gentle, kind and always takes the time to explain the procedure and communicate next steps (usually with a little bit of excitement so you can truly tell he loves what he does!). I never feel rushed and always leave feeling like I'm in good hands. I drive 40 minutes each way and well worth my time. I would never go anywhere else. He is reasonably priced and puts the patient first instead of trying to upsell you on procedures you don't need. My mother always says that you can tell a person's character by the way they treat their staff and Dr. Baek treats everyone with respect and in a professional manner. The staff is just as wonderful as Dr. Baek. I've had no billing or scheduling issues and they are always very helpful. Do yourself a favor and go see Dr. Baek. You will not regret it!

I have been to all kinds of dentist offices in Atlanta. Smart Family is the best from an overall…read morepatient perspective I have experienced. Dr. Baek is both a dentist and a periodontist, and the level of knowledge he has feels put to my benefit. I have had fillings, extractions, bone grafts, implants and deep cleanings performed by SF, and while no dental work is what I would call "fun," it actually hasn't been bad. I don't know what his specific techniques are, but he makes the experience as pain-free as you can have. With other dentists I insisted on headphones and nitrous oxide to distract me from what was sure to be a traumatic experience. That stuff simply isn't needed here. Dr. Baek strives to put patients at ease. Explains what is going on in clear terms and with genuine empathy, not judgement. I'd rank him tops amongst the dentists I've had, full stop. I don't feel like I've ever overpaid for any procedure, either. I've seen how other offices run their practices and it's clear where the priorities are here--it's with you. From 2 years ago: GREAT experience. I had a deep cleaning, and Dr. Baek was patient, understanding and he clearly is up on the latest pain-minimizing techniques! Recommend to any dental cowards out there!

Tried to sell me a $2,200 complete implant replacement after making what can only be described as a…read morehalf- no, quarter-hearted effort at placing the crown back on the post. I mean literally, he looked at it, touched the post, and said, "Doesn't fit" without doing any inspection or even cleaning of the abutment and crown. It was incredulous. Went home and reseated it myself for $10. Other honorable mentions: 1. A $50 fee for being *10* minutes late? And you want my SSN and employment now? 2. A "savings plan" (red flag) that, for $300 a year gives 25% off all dental work. How are the prices, then? Approximately 20% higher than the median price for dental work in the area. So, pay $300 out of pocket to bring the prices back to reality. So you don't want to do a simple procedure. OK. But selling someone an engine when all they need is an oil change-- someone is going to fall for this and I find that unconscionable.

To start off, I've only been to "dental franchises" and spent a good bit of time researching for a…read morelocal practice that actually cares about their patients health. Making an appointment was quick and easy. Upon entering the dentistry, the lobby was very comforting and neat. The front staff are quick to be helpful and courteous from entering and leaving. My hygienist walked me through the building and I was astonished at the design and floor plan. The technology are modern and everything is amazingly clean. Once I was seated, my hygienist explained everything to and was helpful from from start to end. Doctor Shyn is also knowledgeable and assured that my teeth are good to go. All and all, the new location is amazing and the all the staff were professional, courteous and made me feel at home. I would 120% recommend Link Dental Care to my family and friends!

Please do not do any care at Greater Expressions! They overcharge for services and up cost all…read morethese services you DONT need but will keep their salaries HIGH. Corporation greed at their best. Switched dentist I haven't have a cavity or needed work in years. No bill from dentist since. Great expressions took thousands from me for "replacement work" not needed. I've also been waiting for 2 years for a refund for having two dental insurance. Do you think I had any money refunded? Nope they pocketed it. Corporation to file a complaint?? They stopped taking customer complaints bc complaints were too much! Worst interaction with a dentist office ever(all locations) RUN!

After traumatic experiences in the past, I finally mustered up the courage to go for a teeth…read morecleaning. I was on the verge of cancelling the appt a day before due to anxiety. So glad I didn't. Kiesha, office manager, was very friendly and encouraging. Yutki, hygienist, was very gentle and talked through every process so there were no surprises. Dr. Duval was very informative and reassured me that this experience would be better.... and it was! After the appt was over, I told myself, see, it wasn't that bad. Thank you to all 3 for my dentist experience not so bad. Highly recommend this dentist!

Dr Baugham is the most caring, trustworthy & knowledgeable dentist I've ever had. He has excellent…read morecommunication skills and always ensures that I'm comfortable. I've been his patient since he started practicing and he has done a few implants without any problems. I highly recommend him and his office staff which also are very accommodating & professional.

I went to Southern Dental Care for my regular teeth cleaning. I arrive about 15 minutes before my…read more1PM appointment. The receptionist did not greet me, address me or speak to me. I sit down and wait. The office staff did not acknowledge me at all. I eventually speak to her and let her know that I am here for my 1 pm appointment. She replies that she let the Hygienist know. She was rude and unprofessional. Be aware of the low standards at this practice and the lack of manners. I came to this practice after Dr. Moreland retired and sold his practice. I miss Dr. Moreland's professional office and staff.

I was a patient of Dr. Roaches. He put to put two implants in my mouth and one of them was not…read moreright.This implant was always coming loose. They told me that he use third-party parts. It needs to be fixed and they wanted to help me out and they quoted me a price of $1900. I have a very good dental plan that covers implants so I wanted them to turn it into my insurance. They turned it into my insurance got another 500 and now I have a statement for $531 more so if you have insurance they will charge you $1000 more. They will switch the price when you have the procedure done. Please do not go here if you are one of Dr. Roach's old patients. They can't even update my address. I have not lived at the that Dr. Roach had on file in five years. I gave them my new address. They have been sending the statement there. I received an email yesterday stating my bill was past due. The office manager will sit in her corner office and is too good to speak to you. I have never seen Laura Koch in this office. The only dentist that I have seen here is Dr. Shoal Adesoji-Stokes.

I've been coming to Dentistry of Norcross for years. I love them so much I even bring my kids here…read moreinstead of a pediatric dentist.