Outdated office. Equipment looked outdated and possibly unclean. Very good bedside position but…read morerushed in examining you. Follow up is terrible. Shares office with pediatrician husband.

Dr. Radha Vinnakota is an ENT and allergy specialist. Our entire family has been going to her for…read morethe past 8 years. Anytime we need medical care we first went to our primary care, if it is ear, nose and throat or allergy related problem, our primary care doctor took care of it first. If the problem did not resolve, then we went to see Dr. Radha Vinnakota. All these years, she was there for us when ever we needed her. She was there for us during after hours, weekends or on holidays, it it is a medical emergency. Inspite of her being extremely busy, if she happens to be in the office when the staff is not, she picks up her own phone. We are truly fortunate to have such a highly qualified compassionate specialist to be our doctor. We are also very happy with her office and staff, they go out of their way to help us with the appointments, communications between the doctor and us and yes, with the billing department! If they make a mistake (we all do!), and we bring it to their attention or if they themselves realized it, they always corrected the same. In summary, we love and respect Dr. Radha Vinnakota and love her staff.

Our complaint is for the Warren location. Absolutely terrible service from the staff. Very…read moreunprofessional when dealing with insurance issues. Lack of basic communication skills is mind blowing. Stay away from this place.

PLEASE do not go here. Doctor "thinks" a diagnosis but…read moreREFUSED to complete definitive testing (patch test, biopsy, blood work) as protocol required a four-week waiting period (insurance, assuming) before a test could be done. I attempted to advocate for myself and pay out of pocket for any of the tests to get a REAL understanding of what is going on with my skin. AN ACTUAL DIAGNOSIS not an "I think". She provided RX. Spent a lot of money on "hypothetical" treatments like the Rx and OTC aids for the "I think" diagnosis. At four-week BIOPSY appointment, Doctor REFUSED to do biopsy and asked ME what made HER think of the diagnosis. WHAT? Is this a prank? Does a Dr not read notes from prior visit. She handed me a phone number to see an allergist within the group to proceed with skin patch testing - she COULD do one of the types of skin patching tests THERE but it would be best for me to go to the recommended allergist because she no longer thinks I have what she said I had four weeks ago. Allergist within group would be more conclusive. FRUSTRATING. When I called Allergist Office, they expected me to do a consultation appointment prior to doing the testing the referral was for. RIDICULOUS and not helpful. Complete unempathetic. To top it off, 3 visits at Dermatologist, paid same co-pay at each visit. Received my EOB from insurance carrier; I overpaid every time. I had to call the Dermatologist Office to REQUEST a REFUND. They said there was a credit on my account for overpay which is hilarious since they never once offered it to me to pay for subsequent visits. RIDICULOUS - UNPROFESSIONAL - DO NOT GO TO THIS OFFICE! Oh, and one month later, still don't have refund.

One of the best experiences I've had with a physician of any sort. Dr. Bortniker is extremely…read morethorough and clearly has the experience to support his recommendations. I left feeling like I had a plan and a clear path to accomplish what's needed for my particular diagnosis. I'm happy to utilize this office for any ent related needs. Good location and the staff is friendly as well.

I highly recommend Dr. Bortniker. He is thorough, caring, very knowledgeable, and a great…read morecommunicator with his patients. His office staff is organized and helpful too.

Dr. Bortniker provided exceptional care for my son throughout his entire experience with deviated…read moreseptum surgery. From our very first consultation, he thoroughly explained the condition, walked us through the procedure, and answered our questions. He made my son feel comfortable and confident going into surgery. The surgery itself went smoothly, and the post-operative care was just as impressive. Dr. Bortniker and his team were attentive, responsive, and proactive in ensuring a strong recovery. They provided clear guidance and were always available to address any concerns. We are incredibly grateful for Dr. Bortniker's expertise, professionalism, and genuine care. I would highly recommend him to anyone in need of this type of treatment.

Dr. Bortniker is truly exceptional. After struggling with left ear sensitivity that no other doctor…read morecould properly diagnose or treat, he was the one who finally figured it out and provided real relief. His expertise, attentiveness, and dedication made all the difference. I'm beyond grateful for his help and highly recommend him to anyone dealing with ENT issues.

Excellent Dr with an excellent staff. If you have any sports related body issues or need anything…read morethis is the dr for you. I highly recommend.

I've traveled the world looking for the best medical treatment for issues and have had rarely been…read moreas happy as I was today with my first appointment with Dr Silberman and his staff. I'm actually looking forward to my next appointment. Well done team Silberman!

A very bad start with trying to set up an appointment I…read moreditched them and am looking for another pulmonologist. First I was told they had trashed the material my doctor had sent them, then i had to read out a bunch of insurance card numbers (so,old school) and after all this I was told to give her a credit card number so she could charge me if I didn't show up for an appointment. These people need business therapy.

I tried to make an appointment for a sleep study and as I was answering the front office…read moreadministrator questions when asked for my social security number I said I do not want to provide my number as that is not needed from a doctors office. I was told they would not schedule me without it! Why does a doctor need my social security number? Not only shady but rude! There are many other doctors that respect your privacy and provides appropriate customer service

Two stars only because the doctors here are great but prepare to wait an hour-two hours for every…read moresingle appointment. I'm looking for a new pediatrician because of that.

This clinic don't honor the appointment time or they just don't seem to understand the meaning of…read moreappointments! I called and got the appointment for 1:30 pm and got in On time, still waiting past 2 hours - no proper explanation. They seem to just accept all walk-ins and go by first come first serve basis. It would have been really helpful if it was made clear to me when we signed in otherwise that there are several other Patients ahead and that it would at least 2 hours. Instead we were just waiting with no clue - Really frustrating! This reminds me of my old days 30 years back waiting for doc back in India in a rural place. At the least we could have been told by the receptionist when we signed in so we could have returned after an hour or so! I don't think anyone should encourage such unorganized model. Sorry - now the time is 3:52 pm yet to see the doc! Yes! Unbelievable!

5/18, 2024 update: Been there a few times with friends from all over the world who has NO US…read moreinsurance, this place is really not that bad, I believe my wife and I were just unlucky to meet the distateful, bad faith and "cheap dark trokolate" so-called doctor, you management should really take out these garbage in time.

Staff is 50/50. You will get some who are super helpful and some gives a weird vibe. It's always a…read morebit of a wait even though there's no many people there. Just be patient. The doctors will sometimes leave you waiting in the room for awhile but they come in and get you out quick. Not sure if it's a good or bad thing but it is Urgent Care. Only good if it's the last resort or your regular doctor is booked.