Dear Owners,
Words, or a turn over, seems in order before your Karen doorman tanks your business :
R/doordash
Excellent-Cake2516Dasher- 1hr ago
Awful Restaurants and awful staff experiences?
Complaint
If you're a dasher, chances are you have been to a restaurant or two where the staff or employees are... Well lets say, a really shitty "face of the company".. Here's my story, tell me yours.
This evening I had a "doorman" accost me at the front door and inside of a business where I had accepted to pick up from.
While I am dashing, I wear a grey polo with DOORDASH's logo and my name embroidered on the front in red, and a grey ball cap with DOORDASH on it.. Clearly apparent and professional.
I walked up to the tiny little bar and grill on a popular main street in downtown uniformed and blue cooler bag in hand, and this indistinguishable random guy barks at me and eventually follows me into the venue to berate me in front of patrons inside because I didn't stop for him and instead explained I was there on a business transaction.
This dude is in a plain black stretched out tattered T shirt and loose, scrappy looking black sweats- no logos or marks at all to say he worked there at all... You wouldn't know he was an "employee".. I've driven by here several times, witnessed him sitting there facing away from the street talking with people and thought he was a disabled patron or something, I mean for real... I thought he was just some severely unhealthy and obese regular using a chair to just chill on the sidewalk at their storefront...)
I make my way around this mass of a man who.... And I mean damn.. He had one of those small exercise steps thats wide but only about 4 inches tall?... Had that sitting between his legs for....well... for his belly to sit on. I am not kidding or making fun..
I'm walking to the door and he barks "HEY! ...HEY!! HEY MAN, STOP!!" I then turned, and said "Yeah?"
To which he begins to ask me "Is it for Sing it & Wing it, or Itz Just Wings?".....like I made a mistake. The way he asked wasn't "helpful/assisting", he threw these words like I was an idiot and didn't know where I was. The 2 stores are next to each other but I also know that.
Now.. Generally I would be nice and professional, but it was they way this guy barked at me like I was a fucking idiot in front of and between other people. Unacceptable. And absolutely not professional.
I told him "Its for here, I know where to go boss." Shot him a thumbs up and walked inside....Still thinking he's just some patron who thinks he wants to correct a delivery driver..
I go in. Walk to the back of the store/bar, about 40 feet.
I ask an employee with a Team member shirt about it. They tell me the wings are still being made.
I turn around and hit my waiting option..
I look up and see this black mass with a head walking toward me and say "Hey man, what the fuxk is your problem? I asked you where you were going, you didn't have to have an attitude." You mean like YOU did?...
"I'm here on a business transaction, for a doordash, I know where I'm going... Are you the dOoRmAn?"
"Yeah I'm the doorman and I couldn't see your shirt until you walked past me and turned around-" THEN TURN THE FUXK AROUND, FACE PEOPLE WALKING UP AND IDENTIFY YOURSELF AS SECURITY you effing lop.. I didn't say that but did mention something about perspective and angle from where he is sitting...
He throws a few more choice words about attitude sprinkled with profanity and "Do we need to report you so you don't come back?"
At this point I'm boiling. A $4.00 stacked bullshit order is NOT worth this bs. "You ain't gotta worry about that bro," -shows him and the ACTUAL EMPLOYEE my phone and hit UNASSIGN.
This happens in the middle of the bar, with customers onlooking, and I can feel his bulbous sweaty front load touching my arm every time he snaps his cheeks with a swear word for me...
I unassign, Told them I don't get paid to deal with this shit. Said I'd let other drivers in the area know not to go there and why and walked the fuck back to my blazer..
To add insult to professional injury, on my way back still in ear shot, I hear dude sit down and tell the other patrons "Ha! Shit...hE aInT gOnNa TeLL mE!"
Takes me 45 minutes to cool off enough to accept another order..
Fuck you and your establishment.
I reported this harassing and accosting incident with support, but doubt anything'll happen.
So... If you're dashing in downtown Chattanooga TN, do a fellow dasher a solid (someone who tries to give other dashers a good look most times) DO NOT ACCEPT ANY ORDERS FROM SING IT & WING IT on market street.
They're normally slow as hell with no parking. read more