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    Sinclair Service Station

    5.0 (1 review)

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    7 years ago

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    Fabulous Freddys Car Wash - After pick up. Before manager "revacuum"

    Fabulous Freddys Car Wash

    (178 reviews)

    I received a coupon in the mail for a free exterior wash. While I was there, I decided to have the…read moreinterior cleaned out too. after exiting the car wash two attendants hand dried the mirrors and other spots where water collects. After that, they directed me a bay and practically detailed the entire interior. Great service!

    Here is my Personal Experience in detail:…read more I recently went to this Fabulous Freddy's with my personal car for the first time. On arrival at 12:45PM, there was no visual menu, but the girl at the booth told me the pricing and a REALLY rough overview of what was available. I have been traveling quite a bit, and had some pet hair in the cargo area, so I chose the Best Interior and Touchless for $45 plus $15 for all of my mats for a full cleaning. I also asked how long it would take to clean, and was told by the girl 20-25 minutes. I went through the drive through portion, (which was not touchless despite requesting the option) and was hand towel dried on the opposite side. I was then motioned to drive to the bay for vacuuming and wasn't met by anyone. I climbed out and asked someone at another vehicle if I needed to park or what the process was, and was told to just leave the key in it and then I can go wait inside. Once inside, I found a table to wait at. At 1:40PM, it didn't even look like my car had been started yet. Finally after 2:00 someone came and told me my car was ready. She walked me out to my vehicle and told me I was good to go and left. I climbed in my car and drove to the gas pumps to use the 20 cent discount for fuel. When I went to check the backseat, I noticed there was still dog hair in the headliner and all over the cargo area; it did not look as if it had even been vacuumed. I unfortunately had to leave for work and was unable to come back same day to talk to someone about the areas they missed. I called a few hours later to speak to someone about my dilemma and they said it was fine, to come back the next day when the manager was there and they would assist. When I came back the next day, I spoke with someone at the cash register inside the gas station and they called someone named Cami? to come talk to me. It was the same person who had told me my vehicle was ready the day before. When I showed her my receipt and expressed that I think my trunk wasn't vacuumed, she stated she wanted to look at it, and that she remembered me from the day prior. We went out to my vehicle and opened the trunk in which she said it was pet hair and would need pet hair removal, and that it was unlikely to come out, but stated she would try to get some of it out. I thanked her many times, and felt I was very nice about it. She then told me to just pull my vehicle into the self service vacuum and she would vacuum it herself. I pulled my vehicle over to the stall and she started vacuuming while I was still sitting in the car, and stated the self serve vacuums were stronger than the ones they use, and it's hard to get pet hair out, in which I told her I understood, and that that was why I came and paid for the most expensive wash option because I didn't have the equipment to do this at home. After maybe 3-5 minutes, she said she was done and did as much as she could do. I saw some hair was removed but not all of it. She also stated she would let the other staff know to pay extra attention to that area the next time I came in. I thanked her for that and she left. After all of this, I wasn't really satisfied with the way my concern was handled. I didn't appreciate being questioned on what the issue was, and wished she had just taken the keys and completed the process from start to finish again or something. Having me show it to her made me feel like she doubted my concerns and honesty. I also would have appreciated the girl at the booth showing me a menu or something so I could see what was really included in the full wash and what my money was going to. Overall, the people were generally nice, and I received an adequate job on the wash and on the interior, but after the cost and the way my concerns were handled, I probably won't be back. I can do this quality myself for a much lower cost, and without being questioned on the concerns I had. I really wanted to love this place, but just wish my experience and concern had been handled differently, and wish my car was fully clean. See attached photos of before and after as well.

    Sinclair Service Station - servicestations - Updated May 2026

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