Giving just a one star rating is one thing I think over several times before I hit one. This place…read moredeserves one not for the Doctor but the way he/ his front desk runs his clinic. I took my wife here for a general consultation for cold after spotting this place to be a premium care and also within her network, through her insurance login. To our dismay, everything started falling apart right after we started interacting with the front desk person. It was an old lady who interacted with us and what we thought was a formal way of asking us where we were from, turned out to be a nightmare when she discovered that her sons were doing business in our hometown in India. She started recollecting the business holding name, places that she knows in our state and everything else other than getting us in. These were certain things that hit the sour spot- 1. Icebreaker speech cannot become a lakeside conversation 2. If they cannot accept credit or debit card just because they don't have a card reader, they cannot direct the patients to walk across to an ATM to withdraw the deductible money to pay them. 3. There needs to be a separate front desk to take calls. With no exaggeration, there were at least 10 calls on their intercom that the front desk receptionist was trying to juggle between them and while interrogating us (mind you, the paperwork hadn't started then) 4. We wondered why they had a computer in the first place as the details collection all happened on a piece of paper. 5. While we were starting to feel uneasy on every passing minute(we were 25 minutes past our appointment time already and my wife's name was hardly written on the paper), another patient turned up and she right away abandoned the paperwork and walked to the weighing machine to get his weight checked. 6. After getting back to the paperwork, she finally started writing down the symptoms, other medications that my wife takes and finally asked for her SSN. This is when we thought No more and decided to leave to catch up for another personal appointment that we were already late for. Again, this review is by no means to judge the Doctor's expertise and only the way our registration was handled and our unpleasant front desk experience.

A grumpy old-school Nosferatu looking gentleman, but he knows his stuff from A-Z; bloodwork to lung…read morecapacity tests, to vitamins/supplements, etc. His wife is his receptionist and biller in this 2-person mom n' pop private home converted into a medical office. Although she knows her insurance carriers, she has way too much on her hands, so many things fall through the cracks and calls/correspondence go unanswered. Due to this, we are seeking proper care elsewhere. I have had to wait 45-60 mins. each time I arrive for a scheduled appointment. Papers have been lost, phone calls not returned and excuses made about office machinery being 'broken'. Never again, nor can I recommend anyone use him as your primary care provider. A rude office manager who sits and chats all day whilst patients wait, is unacceptable.

I've known very many surgeons over the years but Dr. Ferzli was outstanding as a caring,…read moreinformative, calm and competent caregiver. I would highly recommend him to anyone.

The best doctors i ever meet in my life they save my life if i can rate them with 100 stars i would…read more, the deserve it ,they are the best Dr.Geoge and Dr.Cornel , GOD BLESS THEM !!!!!

Dr. Olsen is a wonderful doctor. They accept same day appointments when you are not feeling well…read more She is a thorough caring doctor. I love her as my primary physician.

I actually was a patient of his Father many years ago. He was like a magic man…read more Im the worst when going to the Dr because I work in the field myself. But a few weeks ago decided its time to get a real old fashioned check up. Anyway at this time during covid-19 I wanted to make sure that where praise is deserved it gets. Thank you! This office is the best! The Dr the staff, everything. I applaud you for closing right now and just taking phone calls. See you when its all over :) Stay safe!

Great office!! Professional and easy to get along. Dr.Bhatia is class act. He takes his time,…read morelistens and talks with a nice tone. Smart and accessible.

I have been seeing Dr. Nepola since I was a child and he is fantastic. He is the only doctor that…read morehas always been able to pinpoint what was wrong with me and help me take care of it. He's also honest and very funny, which is a plus. He is very popular, so be prepared to wait, no matter what time or day you come in. He will spend a lot of time with you, though, so it's worth the wait if you want to see someone who will take the time and listen to you. I have since moved to Brooklyn but I still travel out to Staten Island to see him.

Wow, just wow. We walked in this immense heat to get to this office because we had an appointment…read more Only to be greeted with a locked door and a note that read: "closed due to power outage ". I don't care what reasons you have for closing the office, you have a cell phone to notify the patients if you have to close! Unbelievably careless!

I've been a patient in this office for over 25 years. I see Dr Savino and have, on occasion, seen…read moreDr Arpia as well. Both are outstanding. They unfortunately don't take my insurance but I go here anyway and pay out of pocket because when you find a Doctor you trust , you don't leave. The current office staff is excellent as well. Dr Savino listens , cares, and takes as long as you need with each visit. The other plus is that you never really wait a long time for your visit. I think generally, the wait is maybe 10-15 minutes , if that. Obviously, things happen when it's longer but that's very rare. I always recommend them. Best Doctors on Staten Island as far as I'm concerned.

Office staff rocks. Always return calls and/or emails right away and they are also very nice. I see…read moreDr. Arpaia and I think he's wonderful. He's extremely thorough and listens to his patients, which I think is sometimes lacking with many medical professionals. He recommended testing for something just by looking at me and turned out he was right but thankfully it ended up not being something very bad (I prefer not to give my medical history which makes this sentence read awkward lol). Basically, he's just an awesome doctor and I can say easily the best I've encountered in years. I travel from Brooklyn to see him bc I will no longer trust anyone else with my medical care (I realize BK to SI isn't far but there are tons of doctors in Brooklyn)

Dr Mignola, is goes above and beyond. He is Honest & Cares about his patients! He is the best…read moredoctor on Staten Island, he helped me figure out what was wrong with my heart that no one else could (multible trips to the ER & Cardiologists) and helped save my life. Highly Reccommended, my children and i thank you!

Horrible, horrible office, staff and The Dr. himself, no call back. Disgusting. I wouldn't refer…read moreanyone there especially if newly diagnosed with Breast cancer and need medical clearance because they need breast surgery.

She is my new PCP (primary care physician.) She is also my husband's doctor. As of now, I have…read moreseen her twice. What I like about her is that she is very thorough. She is not one of the doctors who sees a patient for five minutes and then rushes them out the door. She really takes her time to listen to her patient's concerns, to double check things for herself in addition to going over test results with the patient in person. This leads to the only dilemma of the office, all the doctors are like that so if you expect a quick wait you will be disappointed. Schedule a visit on a day when you don't have work because you will be waiting between one and two hours after your original appointment time. This is because she as well as the other two doctors here really take the time with their patients. Trust me, it is worth the wait.

Great Doctor! Dr. Borchman has been our Dr since birth and we couldn't be happier with his…read moreservice...