Dr. Lee only does his job. I feel he did not show integrity, humility or empathy in his service to…read moreme. If you are looking for a dentist/dental surgeon who shows these qualities then don't see Dr. Lee. I will no longer be seeing him for any future dental work for the reasons given above. I would recommend seeing Dr. Ham of Smiles Unlimited who is a qualified dentist/dental surgeon and does show respect and empathy for his patients.

I paid $2800 for a root canal and crown in March. It is now December. I have been in pain since the…read morecrown was put on in June. I can't chew on it and it hurts constantly. He tried twice to grind down the crown but has offered not other plan. Not impressed with his bedside manner either. He is supposed to be dealing with nervous people and he is not very kind or nice.

I have been a patient of Dr. Yu's for many years and he is probably the best dentist I've ever had,…read moreand his staff is great and usually calls you a couple of days prior to appointment. He has teeth hygienists on staff as well who can do cleaning and polishing every 6 months or even 3 months if desired ( for those who can't find the time to brush regularly. Always friendly, I like coming there, almost like a social visit.

This dental office isn't the closest in my community. Dr Wilfred Yu is very professional and other…read morehygienists and staff are also very helpful.

The entire clinic is peopled with a fantastic and friendly group of people who always seem to go…read morethe distance for you, and my dentist (Dr. Thakore) is great!

I had a great experience when I went in for a cleaning and checkup. The hygienist was careful and…read moreasked if I was comfortable as she was doing the cleaning. The dentist came in at the end to do a checkup and was quick and thorough.

So. I was sorta upset. That my "2" hour back to back appointment for cleaning and X-ray (changed…read moredentist) was going to take "2" visits due to the fact they found it needed more cleaning than could be done in 1 hour. Now the previous dentist I had. They did text to communicate when I first signed up just before covid, but, either that employee did it on her own phone. or they stopped using the service they used to use to text me. either way. they would call me for appointments. and miss me as I was at work couldn't take the call. and when I called back it would go to voicemail. and they don't seem to email. so I got a missed call during work. and by the time I remembered about it and called back they were closed. couldn't recall if I had an appointment that weekend or not but I knew I had one in Aug...... decided I needed to find a dentist that texted emailed and actually answered their phones. so. why did I give them 5 stars when they told me it was 1 visit and now I have to come back for another hour of cleaning? the hygienist.... wouldn't budge. she told me it needed more than 1 hour cleaning. and she wasn't willing to sacrifice my teeth to accommodate my demands. she got receptionist in to talk sense in to me. and when that didn't do the trick they then got the dentist in. to talk to me. and finally I just agreed. NOT because they bully me, but because they cared enough to say NO, no we are not squishing 2 hours of much needed dental cleaning into a 1 hour slot. I am happy they cared enough to stand their ground. I really liked her cleaning pace. I didn't feel apprehensive because I could mentally follow along with where she was cleaning. she rocks! dentist was awesome too. came in. made sure I knew what the game plan is. when I come back again. and what we doing to make sure I stay on top of areas. Koodos to the guy who did my X-rays. it's not easy squishing those wings in there at just the right spot. he took his time. and it went well. I felt good I didn't feel nervous. And the receptionist team were amazing I left them figuring out billing for my two insurance there was something iffy about who to bill how much or something. Hahaha. Don't forget to bill me guys I haven't paid lol Thanks guys. See you saturday for my other cleaning session.

Aa a client for several years, it has been abundantly obvious that the reception area has…read moredeteriorated big time and the level of service has fallen off to a point that I couldn't understand some of them and they would promise return calls but never would. I was over charged and it took me weeks and at least ten phone calls to get the refund. as a result I moved on and I suggested that you look elsewhere.

My father used to be a dentist. Dr. Tara & Team are authentically caring dental Rockstar's. You can…read morefeel the warm welcome and great team work the moment you walk in. My wife is going through replacing 3 molars and building up her jaw bone mass. She's all thumbs up. I have a cracked wisdom tooth. Not painful . . . . yet! So after humming and hah-ing I'm going to make the wise move to call Tara's team.

I found the dentist, Tara Kim, extremely condescending. She chastised me for not having my teeth…read morecleaned not once, not twice but THREE times even though I tried to explain to her that I hadn't visited a dentist in a while due to the pandemic, and I was in contact with immunocompromised family members so had to be careful. I get that she's just doing her job, but some people have different circumstances. The first time she said it, ok, but after the third time, it was EXTREMELY annoyingly. She showed no empathy/compassion and probably just thought I was making excuses. Needless to say, I was not impressed with her attitude and lack of respect. My previous dentist was knowledgeable and encouraged me to keep my teeth healthy, but had a way of being really nice about it and never made me feel terrible. Even when I showed hesitation in getting my wisdom tooth extracted (I was clearly nervous) and asked her what my options were, she very plainly said, "you can do nothing or get it removed!". Like I know that Sherlock; I was looking for more information and reasoning. One of the worst dentists I've encountered and lacks experience in patient care and bedside manner. Do not recommend - seek an alternative dentist. I will say though that the receptionists were very kind, courteous and attentive. They answered my questions politely and respectfully.

Dr.Bach has been my dentist for about 2 years now, and I couldn't be happier with him! He's the…read morebest dentist I've ever had. He is so caring and compassionate, and easy to get along with as well. He is extremely good at what he does, I trust him wholeheartedly. All of the staff in the office are absolutely wonderful. From friendly and lovely front end staff, to educated and helpful hygienists/assistants, every part of my experience here is always the best possible. I would (and do) recommend this dental office, and Dr.Bach in particular, to anyone! Didn't think a trip to the dentist could ever be as pleasant as they make it!

I certainly recommend Dr Bach to anyone from toddler to adult. I took my 3 children aged 5, 8 and…read more17 to him and he was amazing with all three. I haven't seen a dentist or doctor more charming with children than him. It was my 5 year old daughter's first time at the dentist and now she's begging me to go back! He certainly has a gift when it comes to child communication. I'm also impressed with his knowledge and expertise. Can't say enough...Highly recommend...

Had a bad experience from this Dr Goli . im stressed, she did my braces 2020. 3 days ago felt very…read moreunusual my bridges glue is started coming off from the teeth so visited her and explained to dr goli that my bridges is moving but she refused to listen to my concern.Seems she try to avoid to do it again and blaming me instead I beg her to listen to me but refused . dr assistant did exactly the same with the director she's continuously blaming me and ignored my concern she insisted that my teeth are okay that the glue is still intact. so I took the video to prove her that I'm not making story that my teeth is wiggling she said they can't do anything about it, no I told her awhile ago you guys don't believe me that my bridge is wiggling and she continued to argue with me she also told me my level is different from her so I was insulted she's very arrogant dr Goli's assistant Joanna so decide to leave the building and I knew I making more money than her I should have Been told her what my job is . based on my experienced to this doctor assistant is not acceptable so I will rate them 1 star only . She didn't to good job my old one was intact for 27 years made in the Philippines now here in Surrey 5 years the bridge glue is gone ... Yomar

The employees at Impact, everyone is kind as well as letting you know every step of the way…read more Dr. Goli was awesome, agin she explained everything to so with my extraction. Which was quick and easy, hardly any pain. This overall was a great experience.

Very demeaning and unpleasant experience at this clinic. The…read morereceptionist (NOT THE ONE IN THE PICTURES - middle aged, Caucasian, brown blonde hair) is disrespectful and demeaning to clients. When I had booked my and my husbands first appointments I asked if they would provide an ESTIMATE of the out of pocket cost (after insurance coverage) and she said yes. On the day of the appointment she ridiculed me in front of her colleague (the younger receptionist you see in the photo's) and another client waiting in the waiting room. Saying "I can't tell you what you will pay, don't you know anything about your own insurance?" I explained she told me over the phone that they could provide an estimate - she knew it was her. The hygienist - Angie/Anita (or something close to that) was absolutely wonderful. She calmed my nerves and listened to my concerns and was very gentle during the cleaning. I found Dr. Norman Wong to be the opposite. He didn't listen to my concerns and was only interested in covering up his poor chair-side manner with stupid jokes. I asked him what we could do about the discoloration on the front right tooth (I had a filling in that tooth many years ago and it was becoming dark). He said all he could do was polish the tooth but that was all. I thought that was a bit strange, but since he said that was my only option I agreed to do it.I also had a chip on the front left tooth and was told the only thing we could do was to fill the bottom in and I agreed to that, made an appointment to get both done. He didn't go into much detail about either option. All he did was literally buff the surface of the tooth that was turning brown - the tooth was now shiny, but still discolored. I was pretty mad at myself for allowing this guy to talk me into such a stupid "solution" and paying for that! The filling chipped/ broke off within 10 days. 6 months or so later I had the next cleaning, I had the same hygienist. She asked me about the issues we'd discussed the first time and I told her that I was not happy about the options and service provided by Dr. Wong. She told me that he could re-do the filling so the dark filling would be removed and re-filled, resulting in a white (tooth like) appearance again. I wasn't happy that Dr. Wong did not give me this option the first time. When Dr. Wong came in to follow up as they always do, I asked what we could do about the discoloration and mentioned that the previous time he stated that polishing was the only thing to do. He seemed very annoyed at my asking and being unhappy with the polishing. He said well the only thing that can be done is to re-do the filling - with a very short, irritated attitude. To which I stated well then let's do it - in kind. For the rest of the consultation he spoke to the hygienist, didn't ask if I have any questions (which I did have) and just walked out without even greeting me... Angie/Anita walked me out and handed a sticky note to the male female receptionist, who was busy and didn't notice. I went to the male receptionist who printed our invoices and settled the bill. I told him I have to make an appointment and the other receptionist had the sticky note, but I would need to check my schedule and get back to them. He was professional and kind. I told my husband what happened and he insisted we go back and see if the Dr. could discuss other options (even if we had to wait for a while) like braces, to straighten my teeth because we think problem is that the discolored tooth was skew and positioned in such a way that made discoloration inevitable even if we re-filled the tooth. When we got there I asked the receptionist if she could refer us to an orthodontist, she was alone in front now. She said Dr. Wong is an orthodontist and he would be happy to discuss all my options at my next visit. She implied that I was rude to have left without booking the appointment as discussed with the Dr. I told her I had spoken to her colleague and that I needed to get back to them. We asked to see the Dr. as it would impact the appointment, we'd gladly wait. She said I should've asked all my questions during my appointment, I would need to book another appointment. I told her the Dr. walked out without giving me the opportunity to ask further questions. She said that I had clearly agreed upon a treatment so if I wanted to speak to him I could make an appointment for another day. My husband said we just wanted to make sure what all the options were and explained why we thought there could be more options. I showed her the tooth in question and she started arguing that I had discussed the wrong tooth with the Dr. as the sticky note was for a different tooth and raised her voice at me. I calmly told her there can't be a re-filling on a tooth that doesn't have a filling. Alas, we were were turned away and left without seeing the Dr. I've cancelled my next cleaning - still hurt and disappointed.

Dr. Balogh sees me, my wife and my mother. I had a full cosmetic case, crowns and veneers, and have…read morebeen totally pleased with them in the 5 years since. My mother had two implants placed and was thrilled with the service and care she received.