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    12 years ago

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    Strategic Factory - Exterior

    Strategic Factory

    (14 reviews)

    A great place for promotional items, business cards, printing, signs, advertising products and…read morepromoting your business consulting. They are diligent and get what you need when you request it. I get my business cards and promotional items from them. Richard Hornig Excel Mechanical Contractors

    I was honored to visit Strategic Factory and meet with Jeffrey Spokes and Allie Sartori. Strategic…read moreFactory is a robust one-stop, all needs, business to fulfill all of your innovative and creative campaign and essential strategies to engage new and existing clients. They provide one-on-one partnerships to assist you in marketing, printing, promotional products, graphic design, signage, customized apparel, and more. Upon walking into their headquarters lobby, you are overwhelmed, intrigued, engaged, and fascinated by their trophies, wall designs, images, and modern culture. You are immediately and happily greeted by their staff. Strategic Factory is interested in you and your goals. They ask the right questions and learn about your objectives. Then the fun begins. Your hosts take you on the grand tour of the factory, operations, and corporate headquarters explaining everything in detail along the way. For the inquisitive, they are honest and openly discuss any questions you present to them. State-of-the-Art is an understatement when walking through Strategic Factory's design, production, delivery, warehouse, and corporate operations. Nothing is left to chance. The history behind the inception to fruition of Strategic Factory's current operation and its current growth projections are phenomenal. Strategic Factory is a true success story of the American Dream. I loved their showcase of products. If you can think of personalizing something, they do it, and do it right! If you own a small, medium, or large business, I encourage you to contact Jeff Spokes directly and as to meet with them, at Strategic Factory, in Owings Mills, Maryland, for the grand tour. They made me "Rock Star of the Day!" Unfortunately, I can only give them 5-stars. They rate way above 5-stars. Kudos to Strategic Factory, their employees, their culture, and their products.

    FedEx Office Print & Ship Center - 1'3'2023 Sending Last of School Loan Reimbursement Verification !!

    FedEx Office Print & Ship Center

    (13 reviews)

    I visited this location to print some documents (because who has a printer at home these days?)…read moreand had a pretty seamless experience. There were 3 workstations where you can access Microsoft Office, design software, the internet, etc. I was surprised that I needed to select a maximum amount when entering my credit card instead of the fees accumulating as the minutes passed. There is also no option to extend your time, which I found unusual and inconvenient. Other than that, I was greeted when I arrived and would not have hesitated to ask for help if I needed it.

    I do not recommend for any print orders of any kind. Placed an online order for event posters…read moreyesterday. Came to pick up the order but at first no one could find it under my name although I am listed on the receipt as the person picking up. Finally found the order only to find that at the super high rate of $70 per poster the order was not correct. When I asked for a discount of some sort ... "As a courtesy, " explained the team member "I will allow you to wait in the store instead of having you come back. It will only take about 30 minutes." Not actually courteous though. She continued to express that if I had ordered in the store I could have gotten a discount since the order was incorrect but because I ordered online there was nothing to be done. Not a care in the world for my inconvenience. I couldn't get the posters fast enough from my normal provider and so went to the location that guaranteed fast service and was five minutes away from my office. A five minute pop in caused me a 45 minute delay and I had to cancel a meeting because the posters were not ready after an email alerted me that my order was waiting for pick up. Not one single apology or empathetic gesture. Mistakes are expected and every one makes them. Poor service and response is unacceptable.

    Simula Solutions - editorialservices - Updated May 2026

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