This was my go-to for appliance purchases for years, however, we recently purchased an LG…read morewasher/dryer. The dryer needed to be set up to side vent, so I paid extra for them to do it. Well, they broke the side venting kit and left my dryer venting to the inside of the dryer itself! A huge fire hazard. As I was trying to connect it back myself I noticed quite a bit of lint, so I pulled the pipes out just to find that my new LG washer/dryer was a used model. Update: Lee & Jack's eventually agreed to replace the unit.

Great people, great prices and professional delivery and installation. I have shopped here…read moremultiple times and their prices cannot be beat. Their delivery area is vast, for a small shop in Batavia. But, their pricing, as I said, just can't be beat. If you need appliances, give them a look first.

Very happy with service tech and price Was on time and happy…read moreto answer my questions Will call again if I ever need anything

I reached out to Mr Appliance of Batavia on Weds, May 13th, to repair my 3 year old LG dryer which…read morewas not heating. They called almost immediately and said they could get someone out the next day. Two service people very friendly and courteous people showed up at the designated time. I was told that I had a bad roller and a problem with the ignition switch as was quoted 575.00 for the repair. The service was to be completed Mon with a window of 330pm to 530 pm arrival time. At 306pm on Monday received a call that the part did not come in, 20 minutes before scheduled arrival! Service was then scheduled Tuesday. Tech showed, on time, a different person Chuck, friendly and courteous puts on the new roller and ignition switch and the dryer does not work. He says he will contact the office and they will call. He then tells me that he thinks it's a sensor issue. He left giving me no estimate. I called the office after an hour of waiting to be told they needed to speak to the manager. Another hour goes by and they called to tell me the part cost "worst case scenario" would be 1200.00 . They would refund the ignitor switch because that wasn't the problem. I declined...a brand new dryer of this type is 1300...I asked to talk to the manager who is on vaca until next week! I had given them a check for 250 for the 125 service call plus tax and half of the repair... i would not recommend this company.

The store is well organized and clean. The staff greet you at the door and are happy to assist you…read moreas soon as you enter. The atmosphere is warm, friendly, clean, and professional. The selection was wide and there was a lot of options to choose from. I got a good discount and the value of my items went down as a member.

I normally don't leave negative reviews, but this experience has genuinely left me feeling…read morefrustrated and ignored. I scheduled a TV delivery and installation and was really looking forward to getting everything set up, but what should have been simple turned into a week of no-shows, missed calls, and broken promises. I never received the confirmation call I was promised. The next day I was told I'd be contacted again -- no call. My appointment was rescheduled for Sunday morning, but no one ever arrived. I kept being told I'd get callbacks within an hour or within 24 hours, but none of them ever happened. I even visited the store twice hoping to finally get answers. Each time I was reassured that the issue was "expedited," yet no one followed up. I spent more than an hour on hold with customer service, and the escalation calls disconnected before I could even get a case number. It honestly felt like no department was taking responsibility or even noticing how much time I was losing. What's most disappointing is how disheartening the whole process has been. I tried to be patient and understanding, but it's hard not to feel overlooked when you keep doing everything right and still receive no help or communication. I truly hope Best Buy improves their delivery and communication process. No customer should feel this ignored or stuck chasing down answers for something they paid for in good faith.

Employee's backed through a tree while delivering a dryer. They were belligerent and combative…read moreabout it. Employees took no responsibility for their actions, actively prevented clean up of their mess, and littered on the property.

Vivian at Recker & Boerger went above and beyond to answer my questions about some features on my…read morenew washer. She was not my original salesperson but she took the time to help me anyway. Kudos to her for excellent customer service! I would highly recommend R&B. I used them for all my furnace and a/c work too!

I've purchased a PS5 few years back and they wanted $3,000 for it when you can easily buy one at…read moreWalmart or Best Buy or game stop for $500.. Then just recently a friend of mine posted on Facebook and talked to her about her recent purchases with Aaron that she brought a sleeper sofa and 2 tv bundles. Upon delivery, they deliver the sofa and the tvs but no plug nor remote to the tvs. The way they do business in this store is beyond me. The interest rate is soo high than the product itself. You're mainly paying for the interest rate more than what your paying for whatever you're buying there. Highway robberies. You're better off shopping elsewhere than there.

I was referred here because I needed a plumbing part and did not want to risk my health to go…read moreinside a big box store. I knew exactly what part I needed, so I was able to call their number and place my order for pickup within a couple hours. The person I spoke to on the phone was at a national call center in another state, but was very knowledgeable and helpful. He told me the hours of the physical store and the pickup procedure. My lack of star is for the disconnect between the Call center and the actual store. I arrived at 4:05pm to find a sign on the door saying they closed at 4pm, when the call center told me they were open until 430pm. I was not the only person there at 4pm who'd been told the same thing. I came back the next day for pickup and had to walk inside, where as the call center told me there would be a contactless pickup table out front. I nicely let the guys in the store know there was a disconnect, and at first they got defensive...but I let them know I wasn't upset just letting them know so maybe they could correct it. After that they were very nice. Grabbed the part quick and left. They have the store roped off as there is no on site purchases at this time.

From the owner: For after-hours emergency, will call and/or commercial water heater full service delivery, please…read morecall (800) 217-9480. Ferguson is a leading plumbing supplier for the professional plumbing contractor who demands quality plumbing products, tools, repair parts, operation supplies and bathroom fixtures from today's top manufacturers. Whether you specialize in service calls or new construction plumbing, we specialize in getting you the wholesale plumbing supply products and solutions you need to stand up to every plumbing project in the Batavia, OH area. See how our knowledgeable associates, on-site trainings and full-service solutions give you the tools you need to better serve your customer.

I bought a BRAND NEW washer from them. When it arrived it didn't work. I was told Appliance Factory…read moredoesn't back anything they sell. I have to go thru Maytag for service. I had service out several days later. It had TWO broken parts. I now have to wait for those parts to be ordered, installed and see if that fixes it. If it doesn't I have to wait for the next repair. Meanwhile I can't wash clothes. When I complained I was told they can't do anything to help. If I can't get it repaired they can ask Cooperate and see if MAYBE I can get a store credit to replace it. THEY DONT AND WONT back anything they sell. Buyer beware.

Go see Dave Anderson! He is great and he really knows what he is doing and he will save you money!!read more

Very responsive and get you what you need !Got a wash and a dryer from them glad I found them when…read moreI did

Don't bother with this place. It uses an automated answering system. If you're not in their service…read morearea it will cut you off. I was looking for appliance parts before the Fourth of July and needed an icemaker for my moms fridge. I was checking to see if they had parts but since they didn't answer I will never know. Guess we'll order online and my nephew can replace it for them. I wonder how big their service area actually is since we we were less than 30 miles away?

Just like the sign says... Good Stuff Cheap. And they keep that promise. Don't sleep on this place…read more They remind me of the Home Buys in Ridge minus the furniture. They have everything you can think of. Garden, home decor, clothes, electronics, small appliances, toiletries, food, rugs, a very nice book selection, and more. I was like a kid in a candy store. I couldn't believe the pricing on some of the stuff. They are name brands at discounted prices. We mainly go there to get bird suet for only $1.29. The store is organized however there are some sections that are cluttered. So it's kinda like Aldi find, once the items are gone, that's it. We left out only spending $29.00. Most items we bought were under $3.00. I even scored a hard back air frying recipe book. They even have a rewards program which you can join for free. I'm a fan!! Definitely worth checking out.

It's hard to describe Ollie's in a single sentence because they have SO much to offer. The only…read moredown side is that so much could be here today and gone tomorrow. I've been a fan for a few years, and recently I turned my lady on to the place, who instantly became like a kid in a candy store. She loves it now. They have groceries, gardening supplies, auto accessories, a massive section of books ans graphic novels, clothes, carpets and floor decor, beds and bed accessories, tools, "As seen on TV" goods, and LOTS more at epic prices. When they say, "Good stuff cheap", they are NOT lying.