LOVED staying here! Upon arrival, the front desk was kind and helpful. She went over everything in…read moregreat detail. Throughout our stay, everyone on staff was super nice. The pool area was awesome and kept clean. There are several chairs and three large tables with umbrellas to use. My only suggestion is some tables in between the lounge chairs to set things on. My kids loved that there were pool toys already there. Our room was newly renovated and clean. There was a small kitchen, which was fully stocked with everything you might need to cook a meal. They came and tidied up our room each day with fresh towels. Truly enjoyed staying here and would come back. Highly recommend!

Great location, extremely clean, full kitchenette w/ pots & pans and quality appliances. The…read morecustomer service is FANTASTIC.

Do not book this place without the insurance. I was going to visit with my dog despite the mixed…read morereviews. According to their policy, you can cancel by 3pm. I called the following morning because my dog is very sick. I was able to cancel other reservations with no problem and other people I talked to showed concern and were willing to make an exception. The staff at the red roof in was it very friendly not helpful. They were very cold and unaccommodating. I was expecting to pay a cancellation fee or something but was told that I would be charged the full amount. I will be going to Wildwood when my dog is feeling better. I will be staying somewhere else and you should too.

I would give this place a ZERO star but there isn't an option for that…read more We arrived to the hotel around 10PM to check in and left shortly after. The room was dirty. I requested for a Non-Smoking room but was given a room 119 that smelled like a smoking room. It smelled so bad it was nauseating.Floor was sticky next to the bed what looked like dry wine or soda. There was used dove soap bar and dirty diaper by the bed. They do not sweep/mop the rooms. The spring box had water marks and looked like it was left out in the rain. I complained to the manager Rahul who showed me a different room which did not smell as bad but the floor was dirty and the beds were dirty. We decided to not stay and drove home after. Our vacation was cut short which is unfortunate. After speaking with the manager, he mentioned that I speak with the owner named Tim who was first ok with me leaving and I said I will not be paying for the stay since I am Checking out, that changed quickly after I called and ask for a refund since the transaction was already posted. His had a nasty attitude and said "I am sleeping I will go to the hotel tomorrow and get reports and decide" 2 days later, I still have not been refunded and charged for 2 nights. I will be reaching out to corporate/franchise/regulatory department/BBB to report on this. STAY AWAY FROM THIS PLACE UNLESS YOU WANT TO BRING HOME BED BUGS WITH YOU!

Bed Bugs!!! Do not stay here! Horrible experience to deal with. There is no cleaning/ maid service…read more You are expected to clean the rooms yourself! Filthy. The owner Rita is very rude! Her aunt and uncle manage the property. They are nice but do not speak English. All communication is through Rita offer the phone.

Stayed here by myself 2 nights last week, i was working in wildwood 4 miles away, looked at a few…read moreother motels the last 3 miles n this one was the cleanest, $63.25@ night total,( 1 person)and was given a double bed room with a small fridge that worked great, also ice cold a/c, very quiet, no noise at all,,very nice husband n wife owners, would definately recommend this place and stay here again!!

I love it here I had an amazing experience they microwave dishwasher and sink in room the room was…read morevery nice I brought my service Dog no problem people very welcoming I might come back again and there was an laundry mat which I didn't expect that it desert is five stars. The food is very nice too.

We booked a room at Icona Diamond Beach at literally the 11th hour (3:00 PM on a Friday for that…read moreevening). We decided on a whim to spend the night in Cape May (we were already in Atlantic City), and we managed to score a discounted room through Hotelstonight.com. Our room was bright and seemingly recently renovated. I love the suite effect (bedroom and bathroom away from the sitting area). They have a nice outdoor bar on the beach, but due to the insane wind, it was closed. Tropical Storm Debby was working her whorish way up the coast of New Jersey that weekend. We left the property for dinner, but we regretted it upon our return. The hotel restaurant (Coastal Blue) is beautiful! We enjoyed a night cap at the restaurant bar while we learned a bit about the history of the hotel from the bartenders. Check-out is at 10:00 AM. And they MEAN 10:00 AM. We were getting ourselves ready to go and at 10:00 AM on the dot, housekeeping walked in. We heard them before we saw them, and we said, "We need a minute". It was a little off-putting. We even had the "do not disturb" sign on the door. We did not hear a knock. At any rate, don't expect to linger for even a minute. We were worried they would charge us for the extra 10 minutes (they didn't). I can't help but wonder if it would have been a different scenario if we booked our stay through Icona directly. Hmmm... At any rate, clean hotel with good amenities and shuttle service for local jaunts.

2024. Week of 9/16-9/20 Fall Escape. This was not my best experience and I have been a repeat…read morecustomer for several years. I'm teetering on a 2-3 star review. The staff is excellent and the management seemed to take my complaints seriously and offered to rectify my complaints which I do appreciate. Most businesses don't really care today. The rooms are well maintained for the most part but this visit was poor compared to other years. My screen had holes in it. Not the end of the world and I didn't even mention it until the end of my stay. Add that to a faulty fire alarm waking us all up Monday morning at 4:30 AM and according to the cop on the scene this has been an ongoing issue. Mgmt did explain to me they changed alarm companies- yet all the guests paid the price. Even more disturbing to me is that only about 10 people evacuated the premises. (Not the hotel's fault) I'm just sadly surprised that very few take their own personal safety seriously. In the on-site cafe there are residential portable air conditioning units being used because the cafe central air conditioning system is dysfunctional- plus I noticed burned out lights in the cafe. Another guest was complaining about the ice machine that was broken for several days. The cafe is run by a different group but the Reges has their name on it. They need to be more careful leasing that space. The quality of food in the cafe is slipping exponentially. My husband ordered a broccoli cheese omelette and was unable to detect either ingredient. The potatoes he got daily were cold. He requested onions and was told they don't have onions for potatoes. My first day I ordered eggs over easy and they were very mucous-like and raw- I couldn't eat them-I wasn't hungry any way. We tend to be forgiving about these things bcs it's an included perk. Ever hear that expression? "Don't look a gift horse in the mouth". Service at the cafe is severely declining. The server who took care of us for a few meals was a younger girl with dark hair and was absolutely miserable working there. She clearly hated her job. Our final day we endured an older overly tanned tall skinny blond "ish" server who has absolutely no business being in the service industry. She was extremely rude, impatient, seemed very annoyed we were there and kept ignoring my mom trying to order to go food- literally running away from our table- "I'm very busy". So you have ONE table at 7:30 AM and you are too busy to help a customer?! That's your ONLY JOB! She brought our juice to the table and we said "Thank You", she took our order to which we said "thank you"- -NO RESPONSE- no "you're welcome"- nothing but nasty attitude! I don't need this crap on my vacation. If you read my reviews you know I've been a server for decades-so I am more understanding than anyone- I put up with a lot more crap than I should- but I simply will not tolerate rudeness. This was the second time in my life I did not tip a waitress due to rudeness and I'm 56!! That's saying something. Additionally the beach was laden with trash. That is not the hotels fault- in good conscience I can no longer recommend my friends visiting here. The hotel called public works to rectify this. That's all well and good but too little too late for me with everything else. In the past, I had brought in a considerable amount of business to The Reges. My mom's friends, her sisters and their significant others, my good friend and her family visited numerous times, I had also brought my daughter and grand daughter last year. The Reges management offered to do something for me and they genuinely wanted me to give them a second try. I'm not looking for a free trip- I just wanted to be heard. Management heard me and responded to my message quickly and that's the only reason I am going with the 3rd star in my review. The Reges honored my wish to cxl my 2025 reservations and refund my entire deposit, (without a penalty of 25%) as that was my request. At this time I have no plans to return to The Reges. I have only a finite number of vacation days and the trip for me is nearly 3 1/2 hours to get to The Reges. I just can't chance another bad experience. Maybe someday I will feel differently.

Another stay. Although shortened it still was an amazing time. Thank you all for your hospitality,…read morekindness, helpfulness and being you. Everyone from the front desk staff, housekeepers, maintenance and owners are wonderful!!! Thank you again

Great bkfast ! Waited for 15 mins to get a seat but very well worth it …read more Our waitress was wonderful as well . My bf and i went knowing we wanted EGG Benedict. Our waitress read us the special , well it was a egg Benedict with crab meat and tomato! Holly Benedict , all i could say is this Benedict was delicious

Great staff we went to dinner yesterday it was great the rooms are really good the have pictures in…read morethe hotel

Great location. Parking was a little tight though. The rooms were clean and comfortable. The staff…read morewere friendly and helpful. I would stay here again.

Wonderful hotel to stay at. So close to the beach, staff was friendly and the walk to the boardwalk…read morewasn't bad. This hotel was amazingly clean and so well kept. The pool is heated and salt water which was very nice. My daughter loved it. The beds were comfy and it has a microwave which is a great bonus for a hotel room. The price was really good too and more affordable than some other places we were looking at. If we return to the Wildwoods, we will be booking here again.

Wanted to give it 5, but for the price its lack of amenities knocks it down. Staff friendly and…read morehelpful, rooms clean, nicely designed, comfortably furnished, great views. Restaurant has very good food if you avoid the pastas. Beach and Boardwalk access on point, free parking spot with room a must. Lacking for price: no fitness center, sauna, hot tub, room service. Free coffee and cookies - but stops at 7:30am. Should at least go until 10 for a traditional Italian brekfast sans cigarette. Understand no bar- not legal there. Pool hours way too limited- closes at 8pm, should be 2am; at least up it until 12 on weekends. I suspect other hotels not so different. Glad we saw it, but point forward sticking to OC, Maryland, or Gulf Coast Florida . Much more bang for the buck.

We had our family reunion this past weekend at the Pan Am and we had the best time!!! This hotel is…read moreSO clean and everyone was so nice and helpful. We never needed anything they weren't already prepared for. We had our dinner in the restaurant and that also was so good, the staff were all so nice and the food so good. Thank you Noelle and Jenni ! The hotel is in a good location from the boardwalk and beach. We would absolutely stay again!

First off, I gotta say, we just had THE best time ever down the shore while staying with the gang…read more@Sandbox! Hands down, such a great experience all around, I truly cannot recommend this place enough! So.... Ok, you wanna head down the shore but u have dogs? It's gonna be tough right? ....Wrong!!! Sandbox accepts pets (for a reasonable fee) of all sorts and sizes so that the whole family can pack it in and have fun!!! My two boys, hubby and the 4 (Yes I am crazy ) dogs... 3 pitbuls and one 16 yr old chihuahua.... Packed up and moved into the sandbox motel for a week and I truly cannot wait to go back Rooms are clean, cool, spacious and comfortable with everything you could possibly need, all at your disposal!! We stayed in the apartment room on the first floor. It boats two generous bedrooms, large, * beds, a jacuzzi tub (that doesn't take away from the bathroom size btw) ... beautifully tiled and fully functional kitchen with all the amenities of home... coffee maker, plates, all cutlery! Cozy dinning area, closets to live in and a fabulous gas grill right outside our door! It was just perfect! Oh and don't forget? Acme, Walgreens, cvs and bars/restaurants within seconds walking from the hotel! Everyone here is just so nice and welcoming, it has a real family friendly feel Oh and the pool?! Fogettabout it hot tub? They got that too bb! I had a hard time leaving and we actually extended our trip 2 extra nights All seriousness? It's been a few since we have been down the shore, and our first time bringing all the dogs... but it was a trip well worth it and long over due and honestly? If it had been at any other hotel, I do not believe things would have been so amazing! I hope you guys enjoyed having us, bc you know we will be back Call now, it's not too late to book a weekend before the weather changes... You will NOT regret this place as a dog owner and a parent.... I was completely satisfied and 100% content with our wonderful vacation at the Sandbox Hotel in the wildwood crest!

If you our looking to take your furry friend along this is your spot !! Upon arrival you get a…read morecouple of dog bowls on a nice mat then they give you a dog treat and a portable dog bowl to keep !! Rooms are clean and the staff is great!!