If I could select anything lower than a 1 rating, I would. This guy is dishonest to the core. James Simpson, owner and a helper came out to "repair" a fridge that had stopped cooling and freezing. He supposedly ordered new parts, for which he said cost $900.00, and personally guaranteed them to work. After installing said parts he left and did not return for a day. Said he'd be back shortly. The helper returned same day, 5 hours later. The following day, both returned to complete the scam, I mean the "work". He said to give it 24 hours and all should be fine. The next morning, the fridge began making a very load banging type sound and was hotter inside than the Texas weather! We called and left several messages. Finally a lady answered and stated she was his wife and that James, aka Jimi, has checked himself into a drug rehab center and will be unavailable for 90 days. Gee, and 90 days just happens to be the term of which his labor is warranted! As for parts, we were given a receipt as warranty. Receipt is handwritten and useless. No company information, nothing! Yes, I am a clueless idiot to have been scammed so badly. He seems like the nicest guy on the planet when you meet him. That's part of his con. DO NOT FALL FOR THIS CON MAN! He is a piece of s#@*. If I had just done my homework and looked at his F rating with BBB, or this page, I would still have my hard earned $900.00 today. As far as being in rehab, who knows. Probably another lie. If you're reading this James, make it right with us and I will consider removing this review. To scam the disabled/elderly is not only a shame on you, but a crime, to wit a Felony.If we don't hear from you by August 1, 2022, we will seek criminal charges. And, by the way, the address you list as your company, on Benbrook? Another lie. You have our number. Call us and fix your damn lies, crappy work, and try to make an honest living for a change. We are willing to give you a second chance. Unlike what you've been willing to do for all of the countless people you've scammed.
Kari Jones
Abilene Tx
NOTE: This review is coming from Abilene, Texas. Site on Yelp is wrong town, state. read more