The older gentleman who came out was very unprofessional, he was very disrespectful to my husband,…read moreI had to ask him to be kind. When I addressed the way he was speaking to my husband, the man ignored me. When we explained what the issues were that we were having, he could not fix them. He rolled his eyes when my husband spoke. He was absolutely unprofessiona, not equipped to take care of the job and I would never ever recommend him to anyone! Save your money, and your time and go with a company that has better customer service and is respectful to the home owners.

I called with an issue regarding our bathroom fan/heater unit replacement. We had tried to replace…read moreit ourselves but ran into issues with the old wiring. They worked us in and came very quickly. They were professional, respectful and wonderful to work with. James and Jordan went above and beyond. I would definitely recommend.

Very helpful helping with my 1200' main water line. After a couple of visits asking question I…read morebought what I needed. I really think I paid less than the big box stores

They market and sell to contractors in the irrigation business. I stopped by to purchase a few Toro…read moresprinkler heads. Not knowing that they primarily deal with contractors my bill did not meet the minimum charge. They will have items that no one else has in town but beware to make sure you purchase enough for the minimum charge. Also it appears that they're running an out of date point-of-sale systems, this makes sense if they're primarily dealing with contractor.

UPDATE: Finally was able to catch them open. Apparently,…read moretheir phone number has changed, and Google is not updating it. NEW OFFICE NUMBER: (325) 224-2596. Still doesn't explain why they are often not physically open (personnel issues maybe?), but at least now I have a good number. The warranty issued was handled, and hopefully my new fixtures will arrive timely... Knobs & More in San Angelo has the potential to be a great store, and really seemed to be 2 years ago when we built our house. Jessica (the previous owner) was absolutely wonderful in helping us select all of our cabinet hardware and lighting needs, and always followed up as necessary. Now, however, it is [apparently] under new "management", and it seems they are closed more than they are open. I have a failure and warranty issue with a couple of light fixtures, which I brought to their attention over a month ago. The issue has yet to be resolved, and I can never seem to reach anyone at the store, either by phone or in person. When I go by the store, it seems it is always closed, even during their "regular" business hours. When I call, it's an answering machine (or voice mail). What a terrible way to run a business. Really poor service, at least "after the sale"...

I tried to order one thing from this store and three weeks later I still don't have it. I have…read morecalled at least once a week since I ordered it after the 5 days they promised it would take to receive my order and have been given different excuses as to why it wasn't there but never an apology. Finally, I just told them not to order it. They have poor customer service and are very disorganized.

On 4 February 2026, I called to make an appointment for a estimate of a new whole house generator…read more The young lady made the appointment for 9 February 2026 at 11AM. At 1230 there was no show or phone call. I called and she would call Mike and see was going on. She called me back and said he was busy and could we make it another day. She scheduled for the 12th of February at 11AM. Mike came out and I told what I had planned, he took pictures and measurements, and we discussed the all the facts. He said he would go back to his office and figure out an estimate and send it to me by email that day or the next morning. On Monday the 16th of February, I call him. He stated he had been busy and would send the estimate right now, in a voice like I was bothering him. Then he hung up on me before the conversation was over. This is the second time I have tried to do business with this company. The first person was very nice, the problem was they couldn't get the generators. That was in 2021 with a very bad winter. I do not recommend this company and especially Mike Boucher. By the way, it cost them a sale on a 26K Generac Generator.

I had a worrying problem with a light - called Kingdom Electric and made an appointment for the…read moreafternoon - then Mike called and said "I can come right now if that's o.k.." He came out, fixed the problem and I didn't have to take vacation time from my work. Prices reasonable and such a nice, efficient guy. I will definitely use them again!