On 4 February 2026, I called to make an appointment for a estimate of a new whole house generator…read more The young lady made the appointment for 9 February 2026 at 11AM. At 1230 there was no show or phone call. I called and she would call Mike and see was going on. She called me back and said he was busy and could we make it another day. She scheduled for the 12th of February at 11AM. Mike came out and I told what I had planned, he took pictures and measurements, and we discussed the all the facts. He said he would go back to his office and figure out an estimate and send it to me by email that day or the next morning. On Monday the 16th of February, I call him. He stated he had been busy and would send the estimate right now, in a voice like I was bothering him. Then he hung up on me before the conversation was over. This is the second time I have tried to do business with this company. The first person was very nice, the problem was they couldn't get the generators. That was in 2021 with a very bad winter. I do not recommend this company and especially Mike Boucher. By the way, it cost them a sale on a 26K Generac Generator.

I had a worrying problem with a light - called Kingdom Electric and made an appointment for the…read moreafternoon - then Mike called and said "I can come right now if that's o.k.." He came out, fixed the problem and I didn't have to take vacation time from my work. Prices reasonable and such a nice, efficient guy. I will definitely use them again!

Arturo and crew were some of the best sub-contractors on my new home. They were competent,…read morepersonable and flexible. I can't say enough good things about 316 electric. Thank you!!!

Beware of this company. We remodeled our house these guys did a terrible job…read more I have 11 light switches that they installed that absolutely goes to nothing. His guys can't be trusted. He made excuses that the contractor said this and that , but really why install dead switches now we have to push multiple switches to find the one that works. He also worked for a very dishonest contractor we fired for being dishonest. You would be better off getting a plumber to do your electrical than this company. Authro You can tell all the lies you want. I would love to send pics out of all the dead switches you installed that goes to nothing, I have had two other companies come and give us a quote to repair your screw ups. You should have come and repaired these once you found out. It's on you I walked your guys through it as well during the remodel, as you are aware they don't tell the truth that's why you fired one of them. As you are aware to your guys ran over our mail box , when I asked them if they did it they said no like you did. Once I found the mailbox paint on your truck then yall admitted it but I replaced it with no help from you. Another thing ask your guys if I didn't show them that the lights in living room and master bedroom flickered when they were on we were here when they saw them flickering, they never did anything about it. Not to mention that they broke my glass stove top on the electric stove , they were the only one here at the end. It cost us 1600$ you pulled the same thing you did on the mailbox lied no accountability at all. You had multiple occasions to come and repair things, once you received money you haven't been back. Be aware of this company. It's easy to have family and friends to post positive reviews!!! It would be nice if you would be accountable!! Most companies are.

After reading several very positive reviews I decided to ask Best Electric to come to my son's home…read morefor a service call to troubleshoot a power outage in an outlet. We had used them once before and their work was fine and price seemed reasonable. Their technician arrived and was pleasant and within 10 minutes had located a popped GFI so he pushed the button, told me I'd receive an invoice and left. Today I received the invoice and it was $150. For a 10 minute service call. I called the company and was told by Eddie that to "fire up a truck and send someone out" was $150 and that everyone else charged at least that and as much as $200 for the same thing. So I called Lone Star Electric and i asked them hypothetically what they would charge for the same exact call and they told me $95. Then I called another company and got the same $95 quote. I just reviewing exactly what my experience was with Best Electric so others will be aware of the exorbitant price difference before making a decision.

We have used Best Electric for 30 plus years. These guys ROCK the electric trade. Eddie and Jeff…read moreare awesome in communicating with you on the work you need done. Reasonably priced and very efficient!

Not a trustworthy source for your electrical needs. On our first call they showed up rang the…read moredoorbell and mentioned they were eating lunch but would start soon. Came in a hour later and left in 2-3 hours but when the invoice came in I was billed for 4! Called and Kendall said he would look into and soon after I received a corrected bill - no apology but at least they made it right. Decided to use them for a second time where they had to drill through some brick. The team stated that they didn't have a drill bit for brick (not sure how on that big truck) and had to run and get some (another hour billed for lunch for all I know...) but when getting this bill, it had $200 of tools on it including extension cords, etc. What is really irritating is that I had to insist on an itemized bill to find all of this out. I have no reason to trust this company or its work any longer! SCAM

I found Long Electric on Alignable and am very glad I did. I've already hired them for a job and…read moreit was well done. Thank you for the great service. We always recommend businesses that give us good service and show up when they say they will.

Jeff and his team did a fantastic job. Jeff was amazingly responsive before, during, and after the…read moreengagement; he and his crew were careful, thorough, and tidy - even sweeping up the corners of my garage that didn't have project dust. They were very reasonably priced, stayed until the whole job was done, showed me all they did and how to care for it. The whole crew was friendly, helpful, and professional. I have already told my friends to hire Trinity Service Pros. I will call them again!

The older gentleman who came out was very unprofessional, he was very disrespectful to my husband,…read moreI had to ask him to be kind. When I addressed the way he was speaking to my husband, the man ignored me. When we explained what the issues were that we were having, he could not fix them. He rolled his eyes when my husband spoke. He was absolutely unprofessiona, not equipped to take care of the job and I would never ever recommend him to anyone! Save your money, and your time and go with a company that has better customer service and is respectful to the home owners.

I called with an issue regarding our bathroom fan/heater unit replacement. We had tried to replace…read moreit ourselves but ran into issues with the old wiring. They worked us in and came very quickly. They were professional, respectful and wonderful to work with. James and Jordan went above and beyond. I would definitely recommend.

Great experience. The company was responsive and in constant communication. The crew was on time on…read morethe day they said they would come. They solved the issue quickly and professionally. I will definitely use this company again. Highly recommended.

We contacted Midway Plumbing when we were having a sink drain issue in my kitchen. The plumber;…read moreRyder Ratliff, did an awesome job in clearing the drain and in the process we encountered a few other issues. Ryder addressed them, completed the job with professionalism. He's very meticulous and does quality work. We appreciated the great work he did. We will use them again if needed in the future.

I would get a second or 3rd opinion from another plumber or verify with a friend or contractor who…read moreknows something about plumbing. My sewage line wasn't draining properly so I got bid from them. They used a camera (sophisticated) to explore the sewage line, which was about 60 ft from the fence line/alley. Guy said that it was old clay pipe that needed to be replaced for $7000. And they would have to replace it all the way to the city main, which would make Abilene the only city that allows anyone to work on their city mains. So just to check on what the city had which I figured was upgraded to pvc (it was) I dug down to the sewer line at the edge of the property. So I started digging down to the sewer line a couple of other places just to verify what the plumber claimed. It ended up only being clay about 10 ft on my property from the city's line. So if the guy had been honest and not tried to grossly exaggerated or pad the estimate he would have said replace the 10 feet of clay because he couldn't have missed it with the camera that he ran from the trap next to my house down toward the fence line. This is probably a common way that unscrupulous plumbers line their pockets. It took a day to dig up that 10 ft of clay and replace w pvc. Cost $89 for supplies. What a profit margin. The sad thing or maybe part of the scam was the fish (Christian) symbol on his truck.