I have never in my life left a bad review nor vowed to never return to a restaurant.
Until last night.
While ordering my child a fried rice kids meal I asked what the price difference would be to add shrimp. As I couldn't locate it on the menu only their website earlier that day all I remembered was $5. The waitress told me the price would be the same no matter what meat. I questioned five dollars? She said yes.
For my other two children we planned to share a shrimp pad Thai and a green curry with chicken.
Upon receiving the pad Thai and fried rice my daughter was starving and dug into her shrimp fried rice, as it took nearly 45 minutes to get our (partial) order.
After dishing out portions of the pad Thai to the two other kids I put some on my plate - I bit into the shrimp and immediately spit it into a napkin. It was rotten. I then tasted and spit out every shrimp in the dish (maybe it was a fluke!?) Then pulled the other shrimp from my kids plates.
Thinking that maybe it's just my pregnant taste buds I proceeded to have my oldest taste one of the shrimp from my plate. She nearly vomited!
When our waitress, Mia, finally decided to return to our table I told her the shrimp was rotten; she said no and shook her head. She didn't believe me so I handed her the napkin full of rotten shrimp and told her just give me another pad Thai for the kids - I was too disgusted!
When she returned to our table i had lost my appetite and just asked for a to-go box.
She also brought me my receipt.
They had not only charged me $8 dollars for my childs fried rice with 3 rotten shrimp (that I was told was $5 and was really only $4 on the receipt) but also charged me $15 for my rotten pad Thai (that is $13 on the site - mind you with presumingly tasty delicious unrotten shrimp). And it's only $10 for chicken.
I told her that I also was just going to go ahead and assume that she wasn't going to bring us our green curry chicken. She told me I didn't order it. I did and when I was ordering I asked her for additional bowls and spoons for the kids...all of which she DID remember to bring...twice!! So they took off only $4 of the $5 extra I paid for the rotten shrimp on my plate and charged me $11 for the chicken pad Thai. I asked the waitress to take the shrimp off she refused rolled her eyes and walked off. (Any restaurant I've been to when I am served obviously rotten food they not only take that dish off they usually comp the replacement meal, I mean, nobody wants a bad review, right?!)
The manager then came over and told me they wouldn't be taking any money off of our bill and insisted that the waitress wouldn't tell me the shrimp fried rice was the same pice as chicken. She did and everyone at the table heard her... I surely would not have paid double for a meal for three measly rotten shrimp, hence me inquiring about the price!
He still refused - so I handed the manager my credit card and told him to go ahead and charge me as I wouldn't be back to the restaurant to enjoy their rotten shrimp ever again!! I left them my chicken pad Thai as I obviously couldn't trust their food handling practices! $29 for 4 waters, an appetizer,and my daughter eating her rice.
Though I spent my evening and morning bowing to the porcelain throne, I would really like to thank to our waitress, Mia, your would be gracious New Years Day tip helped pay for our rotten shrimp! :-)
Here's to cheersing a Happy New Year with a jug of Pedialyte! read more