10/10 would recommend! Sonia and her team did a great job with cleaning my loft apartment. The…read morestove and baseboard were my biggest concerns when hiring a cleaning service, but Sonia and her team left no stone unturned. She had great communication from the quoting process to finishing the job. Overall I will be asking Sonia to return in the future!

Sonia and her team are amazing. I love every time when they come. Respectful, hard working and do a…read moregreat job cleaning. Not to mention she is very reasonable with pricing. I've recommended them to all my friends. Thank you Sonia!

I had an outstanding experience working with Organized by Nina to get my home ready for sale. What…read morefelt like a stressful and overwhelming process at first quickly became smooth and manageable thanks to their expertise, organization, and attention to detail. They knew exactly how to prepare each space to showcase my home in the best possible light for listing photos. From decluttering and staging to offering practical, tasteful suggestions, they truly transformed my home into a space that looked bright, inviting, and market-ready. Their professionalism and efficiency were impressive, but what really stood out was how supportive and easy they were to work with. Nina, Sam and Jackie respected my time, listened to my concerns, and handled everything with care and precision. When the photos were taken, I was honestly amazed at how incredible my home looked--it exceeded my expectations. I'm confident their work made a huge difference in how my home was presented to potential buyers. I would highly recommend Organized by Nina to anyone preparing to sell their home or just to declutter and organize their space. Their service is truly worth it and delivers results you can see immediately. By the way, my home sold in 3 days for way over ask. Truly Amazed and Thankful, Marilyn P.

Customer service for sure, and perhaps not calling people names that show up to pick blueberries!read more

We want to start off by saying that the cleaning was not great. There were many areas that were…read moremissed, even they were obviously visible (please see the photos). What aggravated us were the excuses as to why some of the work was not done properly. Due to that, we have decided to write a review and share our experience. We made a mistake even giving $100 tip. 1. We had to finish their work in the end of the day. The bathroom on our first floor was not cleaned properly. Ivan was in charge of it. The bathroom on our second floor was cleaned by a lady (we do not know her name) who did a better job. There were other clients online that had a same issue with the service provided by Ivan. 2. They are not equipped to clean a garage, yet they accepted it. Of course, then, we had the expectation that they would do a good job. Since it's been accepted, they might as well do it right. Again, Ivan was the one working on the garage. The equipment were not too difficult to clean. Ivan left the shelves and our equipment so dusty, especially the floors (and manager's comment is that they do not clean unfinished floors). Then again, why accepted it if he would not clean the floor. Please see the photos. 3. They arrived late, which support the other negative reviews online. The agreement was 11am. They arrived after 12pm. We had plans that we had to delay. We were notified at 10:29am, only half an hour before the agreed arrival. However, this is not a huge deal to us. But just want to give everyone a heads up that there is a large chance you need to wait. 4. Ivan's "walkthrough" was rushed. We understood that it was late in the afternoon, but the time of the day should not affect the service. I pointed out to him the bathroom on 1st floor, but we felt it was ignored. He was on a rush. Also, it could be a language barrier since he had a difficult time communicating in English. We pointed out the shelves with dusts (please see the photos), and same reaction of not wanting to do it. 5. The manager offered that they would return and clean the untouched areas. It's late in the afternoon, and we had to leave the house. I do not think it is fair to us to wait again. In addition to that, it is not acceptable to send the same staff (Ivan) who did not do a good job. If she offered to send the lady who did a better job, we would have considered. But she kept insisting to send Ivan back, along with the other lady - even we emphasized that we do not want him to return. Please see the photos. I would not recommend their service. We thought we would have a great first impression, however we did not. We are trying to find a good cleaning company since we are new in the area and just recently moved from a different county. Also most especially, we need a consistent one because we are buying another house. We wanted a professional service. Unfortunately, we are disappointed. Update and response to the manager: 1. It is NOT true we are satisfied. Clearly based on our review, we are extremely disappointed. 2. There are no "agreements" discussed prior to the cleaning. They left our curtains, window boarders, mirror behind the bathroom door, master's bedroom side table, toilet bowl of 1st floor bathroom, shelves and multiple areas untouched. 3. There are three residents in the house who witnessed the poor service. Therefore, they have the right to submit their reviews, regardless of the number of point of contacts. 4. Regarding the manager's comment about responding to her prior writing the reviews - we have had multiple conversations via text. Yet, the manager is not listening to our feedback and preference. As mentioned, she kept insisting to send the staff who did a poor job. She should send a different one. She did not grant our request.

I hired Rosie's Cleaning to perform a deep cleaning of a large house…read more I spent almost two hours describing the work and uploading pictures to explain the house adequately to Rosies to ensure they could handle the project. The pictures listed the required cleaning, especially the *chandeliers* - (See the attached DROPBOX link that was provided to Rosie's before she accepted the project). So, I understood when Rosie's raised the hourly rate from $165 to $200 after their review of the work. Only two of the three expected Rosie's employees arrived. I showed the staff the house because their office had not described the anticipated work. They seemed put off and said they had to call the office. Within twenty minutes, the office called me and told me they could not clean the chandeliers. Cleaning the chandeliers was a required item agreed to before the scheduled cleaning. if Rosie's couldn't provide this type of cleaning, that was understandable, but I required a company to clean the chandeliers. When I explained the pre-condition of the job, Rosie's agreed they would be able to clean the chandeliers. I explained the work required in detail and provided pictures to Rosie's before them accepting the job. WHY AGREE TO CLEAN THE CHANDELIERS IF YOUR COMPANY IS NOT EQUIPPED TO PERFORM THE TASK? As seen in the pictures and attached text messages, the Chandeliers were described in detail and discussed in voice calls, photos, and emails. https://www.dropbox.com/home/132%20Liberty%20Corner%20Road

Very responsive and did a really nice job! I was worried the water stains in my couch wouldn't come…read moreout and they were very transparent with me and shared that they may not. They tried one spot and show me how it was looking before doing the rest of the couch. To my surprise after the cleaning any stains are barely noticeable! It was a bit pricey than I was expecting but for the quality of the service I am very pleased.

Drew and his team did an outstanding job cleaning our upholstered dining room chairs and couches…read more Both were in pretty rough shape before the cleaning; We have young kids at home and a cat. After the cleaning they are spotless. My wife wanted to replace these items after moving into our house, but no longer... they look like new! Great job!!!