I need to get my beard waxed for an upcoming surgical procedure. I called and spoke with Angelina…read morewho answered all my rookie questions. I checked in at my appointment time and they took me right in. Angelina was AWESOME! I appreciated how patient she was with me. Very very cool spot. Highly recommended!

Ive been here a couple of times and had the same waxer Anjellina very professionally made me feel…read moreat ease would highly recommend her for waxing

Amazing Hydrafacial by Courtney. Knowledgeable, professional and 3 days later, I'm still seeing…read morethe results. Peptide booster was a game changer.

Worst experience ever Beverly Hospital either needs more staff or they need to close 6 1/2 hours in…read morethe waiting room in a chair with IV there were hundred people there am auto immune and asked to not be put in the waiting room but they had no room. They had no doctors available because they're every bed was full. They need to have more staff and realize that people cannot sit in a room sick with an autoimmune disease with 100 people hacking coughing, fainting the most ridiculous place ever no one should go there. They'll kill you.

I've been going to Laura for my waxing needs for quite a few years now. From the moment I met her…read moreand got my first service, I knew I'd love her salon. The staff are very welcoming and friendly, they make you feel right at home. The salon is always very neat and tidy, and has a nice calming atmosphere despite being on busy Essex St. Aside from wax treatments, I've had multiple lash tints and facials. Everything Laura does exceeds my expectations every time, and I will never go anywhere else. This salon is the best!

Great salon and excellent service. No wait time, professional service and overall good experience…read more Highly recommend this salon.

First time here and only second time getting a facial. Called earlier in the week to schedule…read moreappointments for two. Nice assortment of facial options to choose from. When we arrived, I was whisked away (pretty much) to a little room. A few minutes alone to get situated. Hour long facial was quite nice. Next time I won't talk as much. Smallish reception area but well appointed and comfortable. They don't take American Express, so you can leave home without it. I'll go back.

My daughter saw an esthetician here a few weeks ago, who totally messed her eyebrows up, I mean…read morealmost completely took them off. She was so upset but the esthetician didn't seem to care???? I mean literally walked in the back without a care in the world. The only reason we chose to come back because Olivia on the desk (she is also an esthetician) comp'd our service and gave us 20% off for next time.... My daughter booked with Olivia next time and couldn't be happier. We will only see her now.

Unfortunately, I cannot speak for the services; this review solely relates to the scheduling…read moreprocess. I have never written a negative review but thought that my experience might be beneficial for others to read as they are deciding where to book an appointment for spa services. I had an appointment scheduled for a Saturday at 9:45am. At 9:17am, while I was en route to my appointment, I received a call from the owner that she was having car troubles and that she was waiting for AAA and would be in late but expected to be there soon. I had brunch plans later that day and did not want to go to the appointment and wait, given that the timing of the resolution of the car issues was uncertain. I was unable to come in later that day and the owner did not have her appointment book with her at that time, so we couldn't confirm an appointment for the following week. We agreed that we would reschedule the appointment for another time. It was an inconvenience for me, but I understand that people have car troubles, particularly in the winter in New England. I called a few times the following week; no one picked up, and I was unable to leave a message, as the mailbox was full. After ultimately getting through on the phone, the owner, Rosana, disputed that she called me the day of the appointment, and is saying that she was there that day and that no one in the spa had car issues. This is clearly contrary to my experience, not to mention my phone log (the call was coming from them to me, not the other way around). She indicated that because I had called them and I had been running late on the day of the appointment (again, it was the other way around), I could reschedule for a $25 rescheduling fee. I was honestly shocked by this, given the inconvenience that they initially caused me and that they were then turning around and saying that I had been the one who had called in. I had hoped that my calls with the owner would have resolved the situation, but alas, that is not the case. I am not out any money, but was just inconvenienced and then made to feel like a liar. Again, this is very surprising to me. I hope that others have better luck with their scheduling. The other reviews on here speak for Lumiere's services themselves, which I cannot attest to, due to their car issues that they are saying never happened.

DO NOT COME HERE!! If you got a deal from Groupon then you really get what you paid for, which is a…read moredingy building, terrible and unprofessional service. I found a good deal on Groupon for a couples massage for $72. I made an appointment a week ago. When that day came, I drove 35 mins in the snow for my appointment. When I got there, this old lady told me that I did not confirm my appointment within 24 hours so she cannot massage us. Wtf???! I told them where in the website does it say you must confirm? She then says it cost $25 to reschedule and I'm like that's BS!! She said it was company policy and tells us to leave. Wasted my time and gas. Bottom line, do not come here. Any other place would be better.

So the first massage I had, at the Marblehead location, was simply terrible and left me in severe…read morepain. Elaine, the owner, called and offered a free massage done by her in order to make up for the previous situation. My massage from Elaine was incredible! That is how a massage should be. Before I went in I wasn't even able to bend down or do much moving at all without hurting my lower back. Immediately after the massage I tested and attempted to stretch my hamstrings - I could! I can feel my muscles are still a little tight in the lower back but I know I can at least work on them now with stretching and yoga. I thought Elaine's quick response and suggestion to rectify the situation from before was completely wonderful and her massage made it all the better. Thank you, Elaine!

Elaine was great. Deep tissue combined with Swedish. One of the best I've had. Back feels great.read more

i had my ombré brows done here in 2019 by daybelis, and had one touchup. i haven't been back in six…read moreyears, and was nervous to go to a different person. vianett is such an angel and she was trained by daybelis, i felt so comfortable with her! she gave me exactly what color & shape i wanted and is so patient and kind. i wanted them a bit darker for my touchup and she was more than willing to create the perfect shade. i returned for a consult with jazmin and avianna for multiple services. jazmin was great and willing to answer all of my questions, as well as avianna. avianna did my lips, she is sooo sweet, and i couldn't be happier with my results! i was a little nervous going to someone new again. she listened to exactly what shape i wanted, and i've received so many compliments! i highly recommend d&a esthetics med spa. they're much more popular on ig than yelp. they do an amazing job for a great price. all of the women here are wonderful & welcoming, willing to answer any & all questions.

I love this place! I go there regularly to get my eyebrows threaded. The eyebrow ladies are…read moreamazing! The spa is beautiful and everyone is very professional and attentive.

Andara Crystal Mask…read more What a wonderful treatment! The combination of the healing piezoelectric crystals embedded inside the mask together with the celluma red light therapy is truly something special -- you can feel it working the moment it is placed on your skin. My overall skin tone has completely evened out, the clarity, plumpness, and tightening effect across my entire face are genuinely amazing. The red light penetrates so deeply, and the crystals add an energy to this mask that you just don't get from anything else. What surprised me most was the results under my eyes -- an area where I've lost collagen over the years -- and it actually appears plumper. The Andara crystal mask is amazing! Michelle

My first spa experience with Dayle herself! A calm and relaxing atmosphere welcomes you. as you…read moreascend the stairs you have beautiful stained glass windows and candle light setting the mood and transporting you into a tranquil reception room. I was instantly greeted and offered a drink and taken through to my private room. After getting situated, Dayle was prompt and efficient in checking on me, my comfort and my goals for the visit. she was so kind and professional it put me at ease. She started with hand hydrating warming mittens, then proceeded with a hydrofacial. As I am new to the whole experience she walked me through what she was doing while she was doing it. It was perfect! She ended the session with a lovely scalp massage. It was end to end perfect experience. I left feeling so relaxed and glowy.