I ventured into this place last spring. I'm very happy I did. Stephanie, the owners daughter, has…read moredone my hair and it's been a delight. The place is clean and adorable. They are professional, and both the color and cut of my not so easy hair has been perfect. I highly recommend them to anyone looking for a change!

Awesome awesome salon and talented stylists! I used Debbie and her daughter Stephanie for my…read morewedding (after the recommendation of a friend) and they were wonderful to work with and made each of us look absolutely beautiful! Debbie and her staff are very down to earth, friendly, and professional. I would recommend this salon to any of my friends/family and I will continue to go here to look my best :)

Such a sweet place with excellent service! Allison is a phenomenal stylist and colorist! I've tried…read moremany other places and this one is far and away the best!

I love coming to Capelli Chic and working with Jay!…read more It doesn't matter that I live an hour away - the drive is more than worth it. The salon is bright and cute and well stocked with Living Proof (my fav!) products as well as Kevin Murphy that I love being able to conveniently pick up for my husband while I'm there. Speaking of convenience, it's so helpful to be able to pay and tip via Venmo. Jay is an absolute master who can really do it all. Her coloring skills are second to none - she has made me a perfectly toned (SO HARD to find someone who can tone perfectly!!!) bleach blonde as well as brunette. When I asked her to get me back to my natural color she got it perfectly blended in one seemingly effortless shot. Amazing cuts too. I'm able to give her barely any instruction and she knows just what to do with my face shape and hair texture. Also able to give me manageable bangs as well as able to help me grow them out when the time came. And to top it all off I always leave the salon with a blowout that makes me feel like a celeb ready to take on the world. Almost don't want to recommend her just so I can keep her secretly to myself and not have to wait for appointments lol. Book with Jay and you won't be sorry.

Ava is my (and my daughter's) hairdresser. She is very attentive to our needs. Ava is very…read moreprofessional and has a very sweet personality. The salon is very clean and spacious.

Amazing hair salon! I always was afraid of the hairdressers since having bad experiences at…read moreSupercuts. I finally visited a hair salon after awhile and it was so worth it! Ava was so sweet and made me excited to go to the hairdressers. She thinned my hair out, curled it, and made it look healthy again! I really recommend her if you book an appointment here! :)

Great atmosphere for being pampered. I made an appointment within 1 weeks time . Angie did just…read morewhat I wanted . I will be returning.

The hair and makeup... potentially one of the most stressful aspects of the wedding day. Unlike…read morethe dress, which you've tried on many times and can pretty much count on how it's going to look, the hair and makeup are subject to the vagaries of the weather and the good memory of your stylist from the "trial run". Scary stuff. You need to trust the person in whose hands you choose to place this responsibility. A lot. I was shocked to see that the West End Salon & Spa did not have any previous reviews on yelp. This place is seriously fantastic. If you are getting married anywhere on the north shore, one of the first things on your to-do list should be to make an appointment with Angie at West End. I recently got married in Gloucester , and waited longer than planned to address the issue of wedding hair. Since we are not from the area (and this geographic region is woefully sparse in yelp reviews), I relied on Google searches, and was relieved when I found the West End was willing to squeeze me in for a trial appointment 3 weeks before the wedding. However, i figured i would keep looking for other options until my appointment, because, really, what are the odds of finding someone great with such a quick search? From the moment i walked into the salon, I felt that I had gotten very lucky. The decor is tasteful, homey and funky all at once. The staff seemed wonderful - not a touch of the snotty attitude you see in some salons. It kind of feels like everyone is family, but also not in the bad way that you see in cheaper places where they are yelling across the salon to each other all day. This truly feels like Newbury St at a fraction of the price - the holy grail of the spa consumer. Angie, the owner, took a look at my Eva Longoria-inspired wedding 'do photo and got to work. Within 30 minutes or so she had perfectly executed exactly what I wanted. The girl is a genius with bobby pins and a curler! Anyway, it was perfect - I loved it as soon as she was done, and she even made suggestions for a few small tweaks that made me like it even better. It was clear that she understood the vision of what I was looking for. The makeup was just as great... I was introduced to mineral foundation, which i worried would not give enough coverage for such a photo-intensive event, but it looked so flawless that I immediately went out and invested in my own to use everyday. Here again, it was clear that Angie understood that I did not want anything too over-the-top, and the palette and style she chose fit my personality perfectly. On the day before my wedding, I was back at West End for a mani pedi. That was definitely the point where my stress was at an all time high, but the calming demeanor of Jan, who did my nails, proved to be just the thing I needed. She is truly a lovely woman and took her time to do a fabulous job on my nails. Two hours later, I emerged calm and relaxed (not the ideal for a lunch-hour trip, but in this case it was great). On the day of the wedding, Angie came out to the inn with one of her employees (I wish I could remember her name, because she was also great). Angie recreated my earlier look just perfectly, and all four of my bridesmaids ended up with beautiful up-dos themselves. Just as I'd noticed in my trial, she never made us feel rushed (which means a lot on such a stressful day). I truly could not have asked for a better experience, and the wedding party agreed. I enjoyed my experience with West End Salon so much that I am making the hour drive back there this coming weekend to try out their eyelash extension service. I've been interested to try this for awhile, and the prices here are incredibly reasonable compared to places nearer to the city. I will post an update! Overall, if you live in the North Shore area, or are planning a wedding there, I would heartily recommend a visit - truly a place that deserves your business!

I visited this salon in June, and 6 months later I am still dealing with the damage that was done…read moreto my hair. Out of respect for the stylist, I will not be sharing her name, however I feel I need to share what I have been dealing with so others don't go through the same experience. I went in for a full foil - a process that this stylist had done on my hair before, in addition to balayages and other processes involving bleach. I was at the salon for hours, which was abnormal, and walked out with hair damaged beyond belief after spending about $300. The underneath layers of my hair were melted off, and the rest of my hair was snapping and breaking off in clumps, to the point where I could hardly even comb my hair with a wide tooth comb without losing significant amounts of hair at a time. My roots were uneven, I had a large stripe on the back of my head, other areas had color banding, in addition to the irreversible damage that I had never experienced despite getting bleach processes done regularly for about 8 years. After this visit, I contacted the salon about my concerns, and the owner agreed to look at my hair. She told me it looked fine and that the damage was not as bad as I thought, despite the fact that she herself had never dealt with my hair before. Only after I repeatedly expressed my concerns did she agree to tone my roots, and I walked out for a second time with hair so damaged and nowhere close to what I had requested in my initial appointment. I then went to visit a different salon in the area, where the stylist that helped me informed me that I would likely be dealing with the repercussions of this damage for at least a year, if not longer. At this point, I contacted Allure again to get my money back. Despite getting my money back, I have spent a significant amount at this other salon trying to fix it, yet I still experience a lot of breakage that I never dealt with before my last appointment here. If you are looking to get a blonding or bleaching process here, I strongly suggest to look elsewhere. The damage that was done to my hair here was devastating, and has lasted for months with no end in sight.

Jess and Kate are amazing! Thanks for making me look amazing for my wedding. I'll happily come back…read morefor my next event!

No stars at all. Poorly done hair. No knowledge of toner. Fried hair with a straightener. Rude…read morestaff and talking shit about their fellow employees the whole time I was getting my hair done, very unprofessional and toxic atmosphere.

Sundara is my absolute favorite place in the whole world. Erin takes such good care of me and makes…read moremy hair beautiful every single time. I'm a pain in the butt and she always gives me exactly what I want. The salon itself is so cute and cozy. I always feel so comfortable and never want to leave.

I came to this salon to get my hair done on my wedding day. They did a great job with my hair and…read moreupdo. The ladies were so nice. So happy I went here!

Is there a rating higher than 5/5 stars? Because they earned it. (Not exaggerating even a little.)…read more These ladies are amazing! I hired them for my wedding and lets start with the fact that they'll do a trial with you before signing a contract and putting down a deposit; something that's becoming increasingly rare all of a sudden. The trial turned out amazingly!!! I felt like the prettiest version of myself possible! And the best part was, after a couple of minor tweaks, it was even better on the actual day! I hired them to do hair and makeup for me, my mother, and my 4 bridesmaids and every single one of them felt the same way. The stylists were super professional, so sweet, and so careful to make sure we were getting what we wanted and were pleased with the results! Every single one of my girls said how happy they were with how they looked and felt and how good a job these guys did. We all have different facial structures and coloring and hair textures and lengths and they did such an amazing job with everyone. Not to mention how well it all stayed!!! We started hair and makeup at 9AM and the day wasn't over until almost 10:30 PM. Every single one of us looked as fresh at the end of the night as we did when they first finished. And that's despite wind, girls diving under the wedding dress skirt (these things are intense to get into/out of), vigorous dancing, etc. No one had to touch up fly aways, or add in pins later or wipe off sagging eye liner--nothing. (And I at least always have issues with makeup staying on well. Not a single issue this time!) I don't know what they did, or how they did it, but these women are magic. Go to them. Seriously, you will be the absolute 100% opposite of disappointed. Definitely my favorite vendor out of the entire wedding. At some point I'm finding an excuse to go back to them just so I can feel that pretty again.

Gina is the most amazing colorist in the world. I literally don't even have to say a word, she…read morejust knows what looks best on me and we always have a little fun as the seasons change. And since I've turned my hair over to her the number of random strangers who compliment me on my hair always astounds me. I had to update my review because this last time was maybe even the best yet. It's not even been a week and the compliments keep coming. Cousin: "I LOVE your hair! This is my favorite you've had!" Random lady in bathroom: "you can't get that from a bottle!" (Well actually lady, you can!!) Hairdresser in another state doing hair for an updo: "You have to tell me what she did - it's amazing!" Another random stranger: "You can tell that's natural red." Hmmm....do I tell her??? Thank you Gina!!! I'd give you 10 stars if I could!!

Becki was phenomenal she knew what I wanted and did it to perfection. She is very friendly and easy…read moreto talk to. Overall a very pleasant experience. The salon was pretty and clean