TL;DR: Book a massage with Silas, thank me later Today, my husband and I treated ourselves to 90-minute massages. A friend had recommended Silas, saying he was strong. I'm not picky, but my husband is a big dude, and when it comes to massages, he jokes that he's looking for someone to beat him to a pulp, so I thought that sounded like a good fit. This turned out to be the understatement of the century. Silas isn't just strong; he's a lovely, warm, empathetic dude who welcomes you enthusiastically and then gets down to business. And oh my god, he is INCREDIBLE. Within the first five minutes, as he worked with precise, expertly applied firmness, releasing hitherto unknown aches and tensions and sending shivers down my spine, I was thinking, "Ohmygodohmygod. This is amazing. This is already the best massage ever. I have to come back. I need to bring my friends. I need to tell everyone I know." I had come in with a crick in my neck. I made some vague complaint about it, upon which Silas rooted out the real source of the problem, in my shoulder, and then methodically fixed it, along with serious tension in my neck that I hadn't even realized was there. (If, like me, you work at a desk, your neck and shoulders might be grumpy too.) Silas also did amazing work on the rest of me, kneading and stretching, loosening and releasing, incorporating techniques from acupressure and reflexology, and everything was woven together with what I can only describe as pure intuition: he seemed to know where it hurt, why, and how to address it. He worked through twitchy reactions I had in my back (something other massage therapists had just ignored) while explaining that it was a normal response, and kept it up until the twitchiness subsided. All the while, he kept up a flow of easy, friendly conversation, and didn't mind when I interrupted with babble like "Oh my godddd that feels insanely amazing," "Urgh, what is THAT" and "Hhhnnghggghf," which is the sound you make when your face is mashed into the head-cradle and you have been reduced to incoherent goo by a stellar massage. My husband and I walked out, and I said, "Is it just me, or..." My husband finished my sentence with "...that was the best massage I have ever had. That guy is GOOD." Run, don't walk, because Silas is a gem. I'm literally looking at my calendar now to see when I can schedule another appointment with him. And spring for the 90-minute sessions, because he's worth it, and so are you. read more

I always go to this location all the esthetician's are so sweet. I always get my eyebrows done here and all my facials I also get a lot of the skin products here. I recommend the sunscreen and gel cleanser! read more

Completely enjoyed my facial today. Stephanie was amazing! I will be making another appointment with her soon. Left feeling calm, centered, relaxed and at peace. I would highly recommend. You will not be disappointed if you request Stephanie for your services. read more

I never comment on businesses even if I've had bad experience because you never know what people are going through . I walked into this location a while back because I didn't know about company and I was in area. The manager there is without the rudest person I've ever encountered walking into a salon. Not sure why she was did she think I didn't have the money to go there . I actually go to a dermatologist for my skincare , which is more expensive . She just had a nasty demeanor about her while talking Not what I've ever experienced walking into a salon . Salons are happy places where you go to feel good and look good . Usually it's absolute opposite ! So no I will never go into this location if I just wanted a quick facial . read more

I have seen Nicole two times now and I highly recommend! First, for dermaplaning and a facial, then a week later for microdermabrasion and another facial. My skin is glowing and ready for my wedding next weekend. After each service, Nicole did a great job walking me through how to care for my skin after these services. I will definitely be booking with Nicole again. read more

Fastest most painless professional bikini waxer is Tanya. She'll put you at ease and offer tips to relax. The exfoliating body scrub is great. read more

I am very loyal to Elizabeth Grady for all my spray tan needs; but I must lay it all depends on who you get. I can barely even tell I got sprayed yesterday - I mentioned it to the esthetician when she was done & she brushed it off and didn't offer to apply more. I will give this place another shot when Kassandra comes back from maternity leave, til then I will avoid! Feels like I wasted my money & time! read more

I was very impressed that Stephanie from Elizabeth Grady contacted me after I posted my previous review. I am posting this here as an update even though my second experience was at a different EG location. After emailing with Stephanie, I decided to try the spray tan again- at the Saugus location this time. It couldn't have been a more different experience! The esthetician directed me on how to stand, how to hold my arms, etc. I think another difference was that she would take time to dry the product so it didn't ever streak or smudge. I was very happy with the service! I would gladly return again. read more

I have had many facials at this location and was pleased. However, yesterday I went in for the 50% promotional facial and you certainly get what you pay for. The facial was not at thorough as the full price ones. Also, the amount of noise coming from the front desk: banging, loud laughing and voices, made it impossible to relax during the facial. I will not be returning to this location. read more

I have been a client of the Elizabeth Grady corporation for 15+ years. Always satisfied. But I recently got a pedicure and let's say that I would have rather had gone to a "quickey Asian spa" and risked getting a fungus. The biggest no-no's where put into action. From cutting my cuticles (dry!), double-dipping into the large jar of cream, and then the minor things, cold water in my pedicure basin and a chatty nail technician. And the over-all quality of the treatment was poor. I still have calluses. read more

I visited the Beverly Elizabeth Grady late last week, the receptionist was very nice and accommodating. I went to the salon for a facial and an eye brow wax. The salon was very clean and very quiet. The esthetician was Eliana. She was a pleasure to meet. She was knowledgeable and willing to give me tips on how to keep my face healthy. My facial was one of the best I have ever had. She understood my needs and provided an excellent service and treatment. The eye bow wax was also fantastic. She shaped my eye brows to make me look great. The wax they use was not painful at all. I did purchase the products for my home. I get better results from the quality products. I really enjoyed relaxing my trip to the salon. Go see Eliana, she is fabulous. read more

I had a bikini wax this afternoon. I'm so bruised I can't wear my one piece bathing suit! My husband even commented on tne bruising. I'm leaving on vacation tomorrow I would like a call back when I get back. I can not take pictures to show the bruises, but my husband can attest to them!! read more

I got to Jen for microderm since the spring or summer of this year. She is absolutely wonderful. Not only do I regularly get these done to battle my adult onset acne but my face is now clear after she has worked her magic these past months. I am continuing to go 1-2 times a month just to maintain this and I follow all of her directions for keeping my face healthy and hydrated. She has been able to really change my beauty routine around and help me feel confident. She also doesn't ever pressure you to buy anything or make you sign up to come a million time or anything like those other spas. She tells me what is good for my skin if I ask and sometimes I buy it there sometimes I but it somewhere like Sephora and othertimes I don't at all. But her advice and her skills are amazing. She is also just so pleasant. I can't say enough good things about her! read more

Professional, seasoned Estheticians and nail techs. The facials are wonderful. Spray tanning, manicures, pedicures and all phases of waxing, face and body the absolute best. read more

Also went to Elizabeth Grady for a bikini wax. Very quick and less pain than I incurred at any other place. It may be on the pricier side, but would you really consider cheaping out on such a procedure that involves such a sensitive area? read more

I thought this place was great receptionist a little snobby but the esthetician did a great job spray tanning my legs I will definitely return here I tried their other location in Swampscott and came out all blotchy and orange I will never go back to Swampscott read more

Would be 5 stars, but the one time I was not able to book Amanda or Samantha for waxing was more of a three star experience. Amanda, especially, is great. Super friendly, and does an excellent job. Had a facial from her once, and that was great, too. read more

Got my first facial today and I am so happy I did. Allison is a friendly and sweet receptionist! Leeset did my facial and she talked me through the whole thing. She made me very comfortable, I will be coming back for future facials. read more

The best of Boston is here in Beverly! I had never imagined that a Brazilian waxing could be entertaining. Shortly after arriving at the salon, I was greeted by a spunky and vibrant esthetician named Christine. She immediately made me feel at ease. The room we were in was clean and comfortable. Christine talked me through the waxing, giving me a sense of relaxation even though it can be a painful procedure. When I left the salon, Christine walked me out and I was sure to reschedule my next appointment with her!If you want a quick and painless wax with casual girl talk go see Christine! read more

I'm an older woman who has never had a facial before, and I treated myself and my daughter-in-law to the Five Star Facial - it combines everything, so you get a chance to experience a lot of their products and techniques. Kristina was my esthetician (she's pretty new there and she's excellent). It was so relaxing - very gently she massages in things that lessen wrinkles, give your skin the right amount of moisture, and make you look younger and fresher. I've had white heads recently, and she gave me a lot of tips on how to prevent them and keep my skin healthy. The next morning when I woke up, I was amazed at how good my face looked and felt. Hmm, this could become a habit! read more

Great place for waxing. Had a back wax recently and saw Stephanie she was very professional and precise and very quick. I will be back soon and the series sale is happening defiantly planning on buying one! read more

i will never attend another Elizabeth Grady again. I'm sure all the salons are different but this one specific has ruined it for me. Granted I know me being one person you may think I wont do damage to the company but I will tell everyone about my experience and make sure my story is known. So let me tell you a little about it. Well over all the time in the room with the girl was very enjoying and very comforting. So be it I was in the lobby and the women at the desk, whether it was the receptionist or manager she was talking to someone on the phone about a previous employee and was talking "crap" about her. saying she had no integrity to work for her and etc. to me, I would not work for her either she was just rude and very unprofessional. to me a higher end company should have profession people working for them. Clearly they don't. My daughter was actually considering the schooling for it and I am for one second thinking that whole thing and might just send her somewhere else! I am very disappointed in everything that happened. I hope that poor girl whoever that women was talking about finds out and goes to the company about it. read more