I went to Allie for my hair and makeup trial 6 months prior to my wedding. She knocked it out of the park and I booked my bridal party for my big day. On my wedding day, we went to the salon because we didn't have enough people for them to come to the hotel. Allie did hair and I can't for the life of me remember our makeup artists name, but she is AMAZING! We all gave her the vibe and color tones and let her run with it. Everyone's makeup was perfection. My hair was absolutely incredible as was my mom's and my bridesmaid. My MIL has super short hair and Allie was able to make it look nice as well. It was considerably more expensive than I was quoted, but we all looked amazing so I'm really happy we chose Rouge read more

They ripped my eyelid off and created a huge cut day before my wedding. I wrote to them and no reply..bad business especially for the price. read more

Rouge Cosmetics - Eye waxing and ripped off skin - Cosmetics & Beauty Supply Near Me - Salem, Massachusetts

My friends and I were visiting Salem and wanted to treat ourselves to a spa day! Two people got facials and felt amazing afterwards. I got a blowout and loved my hair afterwards! The staff were so welcoming and kind and the atmosphere was relaxing! good experience! read more

Nothing short of life changing. I've heard wonderful things about Rouge and wanted a new routine and color palette to wake up my make up style and address some aging concerns. I met with Lanie and I couldn't have been more fortunate. She is a professional - patient, kind, artistic, with a gift for color. Most of all her communication was bar none. I loved her selections for foundation, which can be so challenging for middle aged women. It's hands down the best matching and textured foundation I've had. We found three separate "looks" with Lanie hitting 5 stars on her selections each and every time. The fine tuning was effortless. The tips learned, priceless. I left feeling revitalized and ready to conquer a new chapter. Rouge is every wonderful thing I heard and then some. What an incredible gem! read more

Another makeup place cancelled on me the week before my bridal shower. Rouge fit me in on a busy Saturday morning and I am so thankful! The hair and makeup came out great, I got soo many compliments. It was such a fun place to spend the morning! read more

Did a lash tint and lash lift at rouge and it turned out amazing. I'm ditching mascara and opting for these services from now on. I highly recommend rouge and their wonderful staff read more

I was visiting a friend in Boston and we had a big event we were going to in the evening. My friend heard about a cosmetic salon called Rouge in Salem that was supposed to be fantastic. We had an appointment mid day and got a little lost but called and Tracey talks us in and we found parking right outside the shop. Brandon welcomed us in and my friend Tracey, got him and my artist was Tracey. A lot of Tracey's in the world!!! They were both amazing and as they did our makeup they explained each product and matched each to our specific skin type and coloring. They must have worked on us for an hour and half and I learned tips that I know I can use for my everyday makeup and for special occasions like tonight. They make a drawing and list of all the products they used and give you a copy so that you can refer back to, when you want to remember or duplicate the look. They also keep a copy so when you call they can check out exactly what they used on you. There was never any pressure to buy anything and they even reviewed what we were already using and what products might compliment what we already had. I guess they have like 3 regular artist and several part time people which help out on busy days. Lots of bridal parties use Rouge and I can see why. All of their products are organic and natural so if you have sensitive skin they have products that would be safe to use. I live in Seattle but come to Boston once or twice a year and I intend to visit Rouge when I come out. They also take orders over the phone and will use it to get additional supplies when I can't get out to the east coast. Thanks ROUGE! read more

Rouge Cosmetics - Rouge front desk - Cosmetics & Beauty Supply Near Me - Salem, Massachusetts

Typically when you visit any establishment that sells any sort of beauty product or service they try to convince you that right now you look like Roseanne Barr but you could look like Adriana Lima if you only buy this cream, gel, tool, moisturizer, etc (wtf is an astringent anyway?) At Rouge Cosmetics they do not play with your self esteem in order to make a sale and I appreciate that. Marlo clearly considers makeup an art and helped me experiment with some looks I really liked. There was no pressure to buy anything but I ended up spending a small fortune because they carry some beautiful stuff. Any place with Nars and Bare Minerals is all right in my book! Lovely products in a lovely store sold by lovely ladies. No offense to Roseanne. She is also a lovely lady, really. read more

Have loved Rouge in the past and counted on them for facials and change of season make up for years. This spring 2021 I went in for a seasonal make up update. I made an appointment and went in and spent about 45 minutes with an employe. She was helpful to a point. I picked out the items I wanted to buy and she selected them from the shelves and put them in the bag. When I got home the majority of the items were wrong or missing. After many communications with the owner the majority of the issues have been corrected. It took a lot of time and work on my part. No something one wants or expects from an upscale shop Beware read more

This small cosmetics boutique opened recently in Salem. For makeup, they carry Nars, Paula Dorf, and a mineral makeup line (Bare Escentuals, I think). They also carry many skin care lines, such as Caudalie, Kiehl's, B.Kamin, etc. For $50, you can get a makeover. Carol helped me and she was really good. I liked what she showed me. Everyone was really friendly. It's a good place if you need to learn about makeup but do not feeling like dealing with the mess that is Sephora (and don't need a big selection of brands). I love this store and I am loving the new Salem. read more

WOW, is that really me?! :) Every time I leave Rouge and Andrea's highly talented make up artistry, I can't help but stop to look in every mirror, window reflection, etc to stare in amazement that the pretty face staring back is really me!! :) Not only does Andrea have an eye for selecting fabulous colors that work great for me, she makes up my eyes absolutely amazing! Plus she is great at instructing how to recreate the look at home, and always makes sure I am kept up to date with the latest in techniques, and how I can keep my look fresh and stylish. And I always have so much fun spending time with her while doing so! I originally found Andrea about 4 years ago after being impressed watching her make up someone else. How fitting 2 women were lining up asking her to do their make up next, after they too were impressed watching her do mine when I was last in there a few weeks ago. And sure, high-end make up can add up. But when walking out of that lovely store with a beautiful makeover using high quality products, and more importantly being armed with colors you love, that you know as a result you will use till they are gone, and that you know how to use/apply, I feel it ends up being a great value and feel I end up saving money in the long run! Andrea has also always been budget conscious in always trying to build on what I may already have and/or not wanting me to get anything I don't want. So no pressure here! Except on yourself when you will be plotting how soon you can come back to see Andrea and Rouge again!! read more

I am obsessed with all things makeup, hair, nails, etc. So this is the kind of store I have to stop in every time I'm walking by. They have a mix of some brands you might find at Sephora and others you might only find in an upscale department store or boutique. I LOVE that they have Deborah Lippman polishes. So sparkly and cute! As far as major makeup brands they have a somewhat limited selection. Most of the counterspace is dominated by Bare Essentails, NARS and Stila. I went in looking for a new foundation and the owner? manager? helped me try a couple things. She was lovely, but honestly there weren't a lot of options. The foundation I ended up with made me break out terribly. And they don't accept returns. So i wasted 40 or so bucks .... I'm sticking with Sephora who has an incredible return policy. I may stop by to pick up something I know I already love but I will not be trying anything new here since there is no guarantee. read more

I have been going to Rouge for over a year now. All of the girls there are so knowledgeable about their products. It's not a big store so the service is always one on one. Andrea is incredible. She has taught me so much in regards to products, make up tips, and is always so friendly. She makes me want to go back again and again. Ann, Marlo and Manda are always happy to help and I have always had a positive experience and leave the store feeling like a little diva. read more

This is the first time I've ever wished it possible to give a place more than five stars. I'd read the reviews on Yelp before I made my appointment and I was totally stoked about the place before I even got there. Fortunately, they didn't let me down! Marlo is a makeover goddess! She did a great job doing my makeup and she's so friendly it made the time pass so quickly. She answered all of my questions about what I can do in the months prior to my wedding to get my skin in top shape for photos and sent me home with a handful of samples. Also, she asked me about my preferences with makeup and found me the perfect lipgloss (i.e. one that isn't sticky, has lots of color to it and doesn't wear off as soon as I talk). The natural light coming into the store makes it perfect for getting the right shades and colors and the vibe in the store is chic. I was surprised that the products I purchased were not more expensive as I've spent more at the makeup counters in Macy's for less personalized service. At $50 for service, I've already got a list of events for which I plan on coming back to have my makeup done. Also, their bridal services are very reasonable too - $125 for the bride; $75 for bridesmaids with a $50/pp addition if they come to you. read more

I truly love Rouge. Since the first time I walked in last year, I have had great experiences there. The first time was when I finally ran out of some old Aveda make up and found that Aveda no longer made the colors I used. I went to Lord & Taylor and found Nars, but they didn't have the colors I liked (only on display). So I went to Rouge where Marlo worked w/me on finding what works best for me. We found it and I walked out of there feeling very confidant. What I liked about Marlo was that I didn't feel like she was pushing anything on me, she helped me find what I needed and showed me some application tricks as well. She really met my needs. Since then I have gone in for other items and have been extremely happy w/all of my purchases. My mother and I had a great time there two Saturdays ago for a Caudalie promotion w/facials. The facials were awesome and on top of that, Marlo and Andrea gave us makeovers. In fact, when I asked Andrea to reapply what I had on, she said, "No way. Ever since the first time you came in here I have wanted to do your eyes. Sit down you are getting them done." And wow, did she do them! I should mention that I am typically a minimalist when it comes to makeup, but Andrea did things that I never would have thought of. In the wrong cosmetics shop this could be a bad thing, but this is another example of why rouge is the right cosmetics shop. Andrea really made my eyes stand out and made them gorgeous! I have been thinking about it ever since. So if you want to do something new, or just pick up more of your "old reliables", I think you'll be happy you walked into Rouge. read more

Walking into the store is amazing. There's so many different products to look at. I had a facial and it was so relaxing. My skin looks a million times better and everyone was so nice. I'll be back for sure! read more

I think this is my favorite store. It's pink, it smells good, and they make you look and feel fabulous! I love Rouge! Support the local economy and buy your skincare and makeup at this trendsetting shop. All the makeup artists are very helpful and good at their art. I really like Andrea. She can be edgy but also give you a natural daytime look. I find they have very competitive prices and a great selection. They also hook you up with a sample or two when you make a purchase. Huge fan. Sign up for their enewsletter - they have promotions going on all the time and events. Amazing shop. read more

If you are getting your make up done in Salem for your wedding, GO TO ROUGE. Andrea was so amazing on my wedding day and all the days leading up to it. I love, loved, loved my make up and she really made my day after a stressful hair experience! She makes you feel like you are the princess of the day and goes out of her way to make sure you and your bridal party are the only people on earth at the time. I can't say enough about Andrea and I am hard to please. It's a gem to have in Salem. read more

Rouge is a must-stop for those who are looking for a personal experience and are tired of sketchy Sephora and the scary lights (and scarier sales people) at department stores. Each of the women who work there is an esthetician, and are truly pros at helping you find an exact match for your skin type and tone. I am the product police when it comes to parabens and pthalates, and the team at Rouge has been so helpful in finding creams and colors that work for me, without the chemicals. And after discovering that I'm allergic to zinc oxide, they worked tirelessly to find the best suncare out there (Coola Organics) that is zinc oxide AND paraben-free. In response to Alicia's negative review about their return policy: It's clearly stated at the counter that due to the unique nature of their product, they cannot accept opened returns. Duh. They're a small store and can't handle the kind of returns that say, Sephora or Avon can. BUT! They will make a sample for you of nearly everything they stock, so if you're unsure, ask them to make you a sample. And at the end of the day it's important: BUY LOCAL. Support local, independent stores and sellers. read more

As a woman who strategically avoids make up counters/beauty sales staff on a regular basis, I was faced with the reality check of needing to change the make up routine after a few years. After a few disappointing experiences at Aveda Salon's and being unable to force myself into a mall for a few months, I decided it would be worth while to check out Rouge after reading some great press. I figured it was a small enough store I could make a quick exit if all did not go well. Well, I have to absolutely agree with all the chorus of voices in high support of Andrea's beauty talents in her knowledge and skills in providing a makeover for me as well as many tips/techniques. It was a fantastic way to spend an afternoon off. It was my junior high fantasy long forgotten and able to meet my adult requirements of organic & "respectful" products. I really enjoyed how Andrea made me feel comfortable and by the end of the process, I was reminded of how much fun and interesting make up can be. Customer service is paramount to me and Rouge shines in this area as well The products are lovely and I can really see the benefits of quality eye colors as they really stay on all day long (usually under my eyes in newly formed dark shadows.) The overall look is great, I have been surprised by the positive comments I have received. While this place is great for many folks, I do offer enthusiastic thumbs up to the more earthy, less fashion involved/forward friends like myself. Lastly, don't let the hyper pink décor throw you off the trail of great products, talented artists and fabulous customer service. read more

Im so sad that Marlo left. They have a good mix of products like NARS and Bare Essentials. I wouldnt buy makeup here because i could go to the mall and get them. (or personally i get discounts at most places like MAC or alot of online places because i myself am a professional makeup artist) But for a night out or a wedding , any special occasion... i will go here to get my makeup done. I am a professional makeup artist but I love going to Rouge to see what the girls will think up. Creative and Fun bubbly very PINK atmosphere. Would be good for young girls proms. read more

I visited the store last Sunday. Allie helped me find what I needed. I love the makeup. I will definitely be b Went for a facial today. It was amazing! My face has never has looked this good. read more

I got my hair done for my wedding here, and if I had to do it again, I would go someplace else. The updo was fine, but not what I wanted, and the experience was decidedly not good. I set up an appointment a month ahead of time, told them it was for my wedding, and emailed pictures (as they requested). I was told it would take an hour. The day of, they got started 15 minutes late, and the person doing my hair said they hadn't received pictures. I pulled up my email on my phone, and she was surprised it was for my wedding because it was booked as an updo (which I guess is different, and a wedding updo takes longer). She had to reschedule the client after me to accommodate the extra time, which I appreciated, but I couldn't reschedule my make-up artist who I saw next, nor the photographer I saw after that, nor the ceremony after that. The result was that I was an hour late for everything else. She was professional and worked as quickly as she could, but there really wasn't anything to be done about it; it was booked wrong, and it was what it was. The hairstyle itself was fine. It was pretty, and people liked it, but it wasn't what I wanted. I'm not incredibly particular, and so I said all I really wanted was a braid that went around the edge of my head and a messy sort of side bun. What I did not want was something that looked pretty from the side/back, but from face-on simply looked like a ponytail. I got a braid and elegant bun that you could only see from the side/back, and looked like a ponytail from the front. She asked if I was happy with it, and I'm sure she would have re-done it if I'd said no, but I was already an hour late for everything else, so I didn't have the luxury of a re-do. It was nicely done, but it wasn't what I asked for, sent pictures of, or wanted. I imagine one could have a great experience here, but for me, it was lack-luster, at best. read more

Had my very first facial ever at Rouge Cosmetics and it was well worth it! Well priced, relaxing environment and amazing results. The esthetician was kind enough to explain what steps she was taking for the facial and the benefits of the different products. It was educational as much as it was good for my skin. All the products were natural and skin friendly and smelled wonderful. I will definitely be back for regular facials at Rouge Cosmetics. It's wonderful having an upscale place to go that has all the comforts and local warmth. Thank you again! read more

I discovered Rouge via a groupon I had purchased for a 1.5 hr personal make-up session. I chose 3 looks, was explained how they were being done while in progress and discussed complimentary color choices for this or that. I can't remember the name of the girl who helped me, but she was very nice and patient. I could tell she enjoyed her job because it showed in her service. The price is a bit steep (In some cases I felt more than Sephora, but I'd have to cross reference to be certain), and I don't think I'd be able to come here regularly for my beauty needs, but if I had money like that, I would gladly come here to have my make-up done for a variety of occasions! read more

I came in to get my hair and makeup done for a wedding I am going to. I am from out of town but i was not a fan. My hair came out messy and I had to have the girl redo it. Even after redoing it, I still need to fix it. My makeup was okay, nothing crazy special. What I would say is that if you are someone who does makeup well and has gotten makeup done before, do it yourself or go elsewhere. If you are a minimalist and don't know much about makeup, it's the perfect spot for the first timer. As for hair, I'm not sure about their up dos but if you have thick hair or want something down that has a nice polished look, go elsewhere. read more

I had a fantastic experience at Rouge this past week. Angeline provided me with exactly what I was looking for - great tips on technique and a nice, natural look. I love my new products and was able to replicate the look very easily at home. read more

I am terrible with skin care stuff. Stopped by randomly on my quest for the perfect serum and spoke with Ale who was amazing. She didn't upsell me and really educated me about the products she was recommending. She took the time to evaluate my skin and make additional suggestions without pressuring me or making me feel uncomfortable. They keep your products on file and will ship if you're not local which is awesome. read more

I have been buying my make up at Rouge for 5 years now and finally had an event to go to that I needed my make up done!! My husband may have thought I was a little nuts driving from Woburn to Salem (where I work) just to get make up applied for a wedding on my day off, but another option never crossed my mind. Tracy is amazing! I told her a few things I didn't love to see on myself but otherwise let her work her artistic magic. I was beyond impressed! She took her time & went out of her way to make sure I was 100% satisfied. Even went the extra mile to apply false lashes on a busy Saturday in October. She did a fabulous job & I got compliments all night! There is no where else I would ever go! Worth EVERY penny. On a side note, when my purse & make up bag (with ALL my make up in it) was stolen from my car right before Christmas I was obviously super bummed. When I stopped in to restock on everything Tracy & Ann went the extra mile and stocked me up with some samples in addition to my purchases to tide me over until I could replace everything! That little bit of kindness when I needed it was MUCH appreciated. Thanks Girls!!!! read more

I had a makeup lesson at Rouge with the owner. She was wonderful, listened to what I wanted to learn and worked with the makeup/brushes I brought as well as her own. She recommended a few products without being pushy, and helped me learn what I was aiming for. I would definitely go back for further services. read more

I had a great experience at Rouge. I recently went from blonde hair to red, so I stopped in to see if they had any ideas for refreshing my make-up look to make the most of my new color. I didn't have an appointment (didn't even know they made them until later), but they sat me right down and started trying things on me. They asked me what I normally did for make-up and worked within my normal comfort zone. They did not push anything on me at all and were completely supportive in what I chose to purchase and what I chose to pass on. They gave me oodles of free samples to try and also gave me some great tips for eyeliner, even after I chose not to buy theirs. read more

I am not a makeup person by any stretch of the imagination, but I needed to cover up some zits and random body bruises for a wedding. Attractive thought, huh? I walked in and told them I needed a foundation and cover up to help me. The staff were so friendly and immediately informed me that I didn't need any of that and could get away with a tinted moisturizer. They proceeded to apply it all over my face and show me how to do it on my own. I felt so enthused about my new found makeup adventure that I inquired about blush. Weeee! What an adventure they took me on. I cant give this place enough praise. They were so friendly, helpful and eager! They turned me into a makeup person!! They were never pushy though, and that's what I loved the most. They spent time covering everything up and trying different products out. At the end I asked them if I could buy a few of the particular products and they were very happy, almost surprised it seemed, that I did. A very pleasant experience. I will definitely be returning to add to my makeup collection! Okay I wrote that in December and never posted it. Now I have an update. Went in for special event makeup, and holy cow!! I will never go any place ever again to have my makeup done for me. They were so so so nice and it came out beautiful. This place is just wonderful! read more

About 2 months ago I went to Rogue Cosmetics to have my hair and makeup done for a boudoir photoshoot. I finally saw how my pictures came out and I can't thank Rogue Cosmetics enough for making me glamorous for this occasion! I felt like they listened to what I wanted and they really went above and beyond to make sure I was satisfied with the results. read more

Makeup artist was nice. It was the owner that ruined the experience for me. I had scheduled my appointment and then THE NEXT DAY (still an entire week before appt) I re-scheduled (and this was still before expiration date). On the day of my appointment I drive over an hour to get there ... I also added time to allow for traffic to assure I would be on time. With these precautions, I arrive at 10:15...my appointment and when they open is 11am. This is good so now I can go get a cup of coffee at the Dunkin Donuts down the street. While I'm parked at the Dunkin Donuts down the street sipping my coffee, it's now 1030 (30 min before my appointment) I get a call from Rouge Cosmetics saying that I have to pay "the difference". I said I have a Groupon, what are they talking about that I have to pay "the difference". Me and the makeupartist went back a forth and then she agreed that I was in the right (because of what I said and the note that was left for her was not enough info to counter it) When I got there, the situation had turned back to that I now "owe the difference" again...she now had the owner on the phone. I showed my email with my appointment date AND voucher number sent BEFORE the expiration date and finally after 25 min back and forth saying the same things, it was agreed I did not owe anything...but even with that it was put (by the owner) as if SHE was doing ME a FAVOR. Despite all the proof I had infront of me, the back and forth went on for so long that now I was not even in the mood to get my makeup done, however since I had come from so far, I just went through with it...the whole energy around us was so disturbed. I had been so excited for this appointment and by all the reviews I had seen and it was all ruined by this horrible customer service experience by the owner prior to the service. read more

I was walking through Salem and just knew I had to check this store out. The staff could not have been nicer and very helpful. Everything I wanted was in stock with a large selection of items to choose from. I wish I got the girls names because I would certainly recommend them to everyone. Since I am from out of town, these lovely ladies were full of advice with great ideas for things to do while visiting Salem. It was a very nice shopping experience and I can't wait to go back!!! read more

I loved it so much I got a part time job there! Come say hi next time you are in!!

I was on the hunt for a new foundation, one that actually suits my pale yellow undertone skin. I had been to Macy's, Nordstrom, and Sephora, and the MAs had done what they could with their given lines they represented. But when I'd go outside, the foundation would be peachy or orangey! Enter Rouge. The MA (don't know what her name was) tried Nars, which based on reviews I was convinced would suit me, but I believed it was too peach. She suggested we try another company. This is the benefit of Rouge. The MA is not married to one line. She tried another company's foundation, then another. We found a perfect match with Stila. She also recommended giving the foundation a little time to oxidize, which is a real risk with me (foundation almost always turns orange on me). Her professionalism impressed me. I'll be returning. read more

Update: I got the most amazing facial from Laura today. It was an 80 minute facial complete with wine, fruit, hand warmers and a totally relaxing head, face and hand massage. Even though the space for the facial is a little cramped, it was honestly the best facial I have had. I left feeling refreshed and relaxed and promptly rebooked for another! read more

I've been eyeballing Rouge since moving to Salem a of couple months ago & finally decided to stop in today. I typically solicit Sephora for makeup, but was happy to see that there was a place within walking distance from my house to pick up my brands & spoil myself. Now, I understand busy...but it's a small place & you cannot enter, walk around, etc without going noticed. No one greeted me, no one asked if I needed help or suggested it'd be a moment, no one even made eye contact! I knew exactly what I needed, waited at the register for someone, anyone-maybe even the girl standing RIGHT IN FRONT OF ME BEHIND THE COUNTER-to acknowledge me & was completely ignored. I was willing to wait, because it was busy & I was in no hurry, but after 5 minutes, I left & later made my purchase elsewhere. I'll likely give it another shot; It's gotten such glowing reviews! I like to support local business, but I'm disappointed with this first attempt. read more

Okay, okay, is it REALLY possible that Rouge can be THIS fabulous? I read the reviews of both Rouge & Sephora, sooooo.....after debating between fighting the traffic to Sephora @ the North Shore Mall or heading into downtown Salem (with PLENTY of parking, just feed your meter!) I made the right choice and headed to Rouge! Being a gal who loves to look casual but cute, nice shoes yet low maintenance, my makeup was severely suffering! The same brown slap of eye shadow, lots of under eye cover up and boring same ol' routine for the last 10 years, it was time for a fresh start. Wow, I got absolute undivided attention from Alanna and help in easy peasy terms of what in the world to do to freshen up my look. She took the time to show me how I could incorporate different colors and not look like a showgirl. Also went away with some great application tips and an all over feeling of YAY, there ARE still nice people in retail!!!! The prices are great, if you were to purchase Bare Minerals online, the price would be the same. Why not go in & make sure you are wearing the correct shade, for goodness sake!? P.S. Go now! read more