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    Simply Self Storage - Frayser

    5.0 (1 review)
    Closed • 9:30 am - 6:00 pm

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    8 years ago

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    CMS- Movers and More

    CMS- Movers and More

    (14 reviews)

    Frayser

    I hired CMS Moving Services for a move on March 28, 2026. During the move, the owner observed that…read moremy dryer door glass had been damaged. He acknowledged the damage and advised that he would replace the glass. When the door was returned, the glass appeared dark/painted and was not restored to its original condition. Over the following weeks, there were multiple delays, inconsistent arrival times, and communication issues while attempting to resolve the problem. My concerns extended beyond the dryer damage. The company charged by the hour and during my move there were multiple breaks taken while the clock was still running. There was also a significant delay between arriving at my old address and arriving at my new address which added to my frustration with the overall experience. Because I was not comfortable with the condition of the repair, I ultimately contacted LG and had the dryer professionally repaired. On April 30, 2026, an LG-authorized technician replaced the dryer door. The repair cost was $404.98. I provided the repair documentation and requested reimbursement, allowing 10 business days for a response. Reimbursement was refused. I was also disappointed with the way concerns were handled after I raised the issue. Communication became argumentative and there were instances where items were left at my home without prior coordination. My experience was frustrating not only because of the original damage but because of the delays, communication issues, handling of the repair, and lack of resolution afterward. I am sharing my experience so others can make an informed decision when choosing a moving company.

    DO NOT DO IT! i paid them over $1,500 to move me. And as I was telling him what was important and…read morewhat was not. He got upset. They damaged a good majority of my furniture and said it was already like that. I told him I wanted them to do three hours. They prolonged the job 10 hours. You can't send payment though Apple pay or Cash App. You have to try multiple times to get it to go through and the reason for that because he is fraud. Because he has complains in the past and they will NOT refund you for his work on CashApp or ApplePay. So whatever he damaged is YOUR lost. Save you $ and DO NOT use his services. It will cost you in the end.

    Power House Moving

    Power House Moving

    (1 review)

    Hollywood

    i was skeptical at first being that this is a fairly new business, but they alleviated any doubt or…read morestress i had from the moment i booked with them. just because they are new,does not separate them from the companies who have been around and thriving. the professionalism, and punctuality that's displayed at this business are unmatched. 10/10 customer service, and friendly trust worthy movers. they moved my fiancé and i into our new home, worked the entire time without taking breaks, didn't break or scratch a thing in my old home or my new one and i was billed exactly what i was quoted. i highly recommend power house moving to any and everyone in the memphis area, you will not be disappointed.

    From the owner: Power House Moving was established in June of 2019 when the owner identified an opportunity within…read morethe moving industry, providing exceptional value to customers. We believe moving should no longer be difficult, but sensational! Power House Moving is here to modernize the moving experience by developing processes to handle and prevent common headaches in the moving industry.  If you're looking for a cheap moving company we are not the fit for you. We have competitive pricing options for moves of all sizes. Our main focus is customer service, protecting your goods, and making you a part of the Power House Family. (raving fan) When it comes to professionalism we are all that and then some. Do not just take our word for it, find out yourself and as always "Let's Go, Together". Call us today for booking date & rate availability at (901) 656-0543

    Simply Self Storage - Frayser - selfstorage - Updated October 2026

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