I feel very validated and in seeing that others have had the same unfortunate experience that I…read morehave had with Dogwood pediatric dentistry. My 13-year-old daughter has been a patient since she was two years old and I cannot believe the way things have been handled with their office over the past two or three years. I'm not sure if there's been a change in management behind the scenes, but there has been a total breakdown in communication over the past few years. Several years ago I had an issue with a miscommunication on their end about an appointment that my daughter had. With her most recent appointment we had a change of insurance. Dogwood called me two days prior to confirm the appointment. At that time, I provided them with our new insurance information and was told that they would check to confirm that her specific plan was accepted and would let me know 24 hours beforehand if it was not. Well, lo and behold today, I get a phone call informing me that her insurance plan was in fact not covering her previous visit. When IWell, low and behold today, I get a phone call, informing me that her insurance plan was in fact not covering her previous visit. When I informed the person that I spoke with on the phone of the fact that I was told that this wouldn't happen because I would get a phone call from them. She had the nerve to tell me that that was just a courtesy. In hindsight, I should have called and confirmed with our insurance, but Dogwood should've held up their end of what was communicated to me. Apparently this is an ongoing issue for them after reading through these reviews. So past issues like mine were not learning situations for dog with. They continue to tell their patients that they will check their insurance so they don't receive hefty bills and then they continue to let their patients get hefty bills. If dogwood doesn't want to accept any responsibility for this, then they shouldn't be telling their patients that they will check their insurance and call them 24 hours prior. I am so disappointed in receiving that bill and that phone call. Dogwood will not see a single scent from us for this bill. I would've stayed with Dogwood for the rest of my daughter's childhood if it was not for this incident. I absolutely love the dentist and dental hygienist, but they have lost their minds with that front staff.

The staff was incredibly friendly and welcoming. They made my son feel comfortable right away,…read morewhich really put us at ease. I appreciated their warmth and professionalism--thank you for such a positive experience!

If you look through my reviews I'm not sure I've ever left a 1 star review. If I have it's not very…read moremany. This place was unbelievably frustrating. I called requesting if they did a particular procedure on kids and was told that they did so i made an appointment. We showed up 15 minutes early, like you're supposed to. We then proceeded to wait just short of 2 hours to be seen. We were then quickly told that they in fact didn't perform the procedure they had said over the phone they did. End result we ended up with a bill and lost 2 hours of our life. While this may have been a misunderstanding it sure felt like a quick and easy way to bill us without any intent to treat. That may not be the case but either way waiting 2 hours to be seen is also extremely poor service.

We've only had one visit, but I can already tell we picked the right place. My toddler loves…read moreanimals and the beach, so this theme made her feel as comfortable as she could at the dentist. We were the only patients and I love that. They checked our temps, gave us hand sanitizer and didn't require me to touch anything! My toddler was not happy to be there, but the staff made it as pleasant as possible. And she loves her New Peppa toothbrush.

Incredible experience at this office. The entire staff is warm and welcoming. They put you at ease…read moreand really care about their patients. I highly recommend this office if you have a dental emergency.

Zero signs and I mean zero signs about only the patient being in the waitingroom, the room i can…read moreunderstand. But the lobby? Aren't you supposed to have a driver if you are doing an emergency extraction????? $395 up front to look at your mouth, before anything and I mean anything will be done, even if you already have a referral and x-rays! And that $395 is NOT covered by your insurance! It's all about trying to make a quick buck. Don't bother going here, they just want your money and could care less about you being in pain.

I want to share my extremely negative experience. I went to Dr. Stephanie Joy Sweeney for dental…read morebridge, and it turned out to be the worst decision I have made. The process took 7 months, which is far longer than expected. But the worst part is the result. After everything was completed, I was left with facial asymmetry, constant discomfort, and difficulty in my daily life. This is not what you expect when trusting a professional. On top of that, the cost was very high and absolutely NOT justified by the quality of the work or the final outcome. I am extremely disappointed and would not recommend this doctor.

They are by far the best dental office in Savannah. We drive an hour and a half each way to go see…read moreDr. Sweeney and her team. Her new doctor is absolutely outstanding as well and everything is first class there. Their mascot Lexi, their therapy dog is one of the cutest creatures on the planet. If you want to go to an office that truly cares about you and will treat you exceptionally well and has the latest and greatest of technology which makes a big difference, this is the office you want to go to!

Friendly staff and easy appointments My boys love going…read morehere. The staff is kind and patient. We live in RH and do not mind the drive- it's worth it!

This dentist cares nothing about kids. They want the money and if your insurance will pay for it,…read moreyou are getting all the xrays, fluoride, etc. They do not respect a parent's concerns and will not alter any treatment plans. They will tell you to go somewhere else. Do not recommend this place!

I am a new patient. Here is what I have experienced so far. The office is open Mon-Th. Parking can…read morebe somewhat limited depending on time of your appointment. There is construction occurring as they are expanding, but a very clean and welcoming dental office. The front office staff are wonderful people. Always delightful and pleasant (on the phone and in person). They take the time to explain benefits, so there are no surprises. I had a hiccup which almost resulted in a $500 bill. Which was a lesson learned for me in understanding pricing before services are rendered. Dr. Compton is the best there. She is personable, provides exceptional care, and is very genuine. Each dentist has an assistant; another reason I prefer Dr. Compton. Raina, her assistant is also great at what she does. Provides great care and makes a concerted effort to ensure a patients comfort. I have also worked with Dr. Hollis (he looks like Joshua Jackson:Dr. Death). He's nice, also good at what he does, but sometimes seemed to be in a hurry. He's only there on Monday's, and every Monday that I had afternoon appointments I was asked to come in early to accommodate his schedule as he both times needed to leave early. The last time my appointment ran over due to crown sizing and he just left without saying anything. I felt bad for Dr. Hollis assistant, Courtland. Courtland seems a bit inexperienced. She sized the first attempt at a crown which was sized incorrectly. Stuff happens I get it but I had to take time off of work for this appointment. Time is money. Courtland is very nice also, but It was my first time receiving a crown and after experiencing Courtland and Dr. Hollis, I was going to reconsider being a patient here. Courtland did not provide any sort of numbing agent when removing my partial crown. The same partial crown she implanted that had glued stuck on multiple teeth for weeks. The area around my tooth was super sensitive from the removal. Thankful to Dr. Hollis that provided me with nova cane after 2 other assistants had to help Courtland take 3d printer photos for an on-site crown since mine was sized incorrectly. After an hour, the machine went down and I had to go home with another temporary crown. With an abundance of glue stuck to several teeth (thanks again Courtland). Thankfully, my experiences with Cheyenne my dental hygienist (who is great by the way), the front office staff, Dr. Compton and Raina, out weighs everything else I experienced. I will stay on as a patient. When I returned for my permanent crown it was with Dr. Compton. I believe in wholistic patient care and if you want that go on a Thursday when Dr. Compton, Raina, and Cheyenne are there.

I got Invisalign from this dentist and when I was paying I got seven trays and one week. When I…read moreneeded to follow up in a little correction, I waited seven weeks for one tray. I keep getting the runaround they just keep saying will call you when it's in. Absolutely poor continuity of care!

My family and I have been going to Ford Avenue Family Dentistry for many years - since Dr…read more Copenhaver. We have never received anything but the best of care. We are treated like family by everyone.

I had to switch dentist offices recently so this was my first visit to Ford Avenue Family…read moreDentistry. From the moment I walked in the door and was greeted immediately by Kiki who was wonderful, kind and inviting. To meeting Mataya who gave me the best dental cleaning experience (even with X-rays). I appreciated how she explained everything she was doing and kept checking to make sure I was comfortable and not experiencing any pain. She was absolutely AWESOME! Then I was introduced to my new dentist, Dr.Patel. Dr. Patel took time to look everything over and further explain what she saw on the X-rays along with giving me a plan for my follow up appointments. From start to finish, everyone was professional, kind, thoughtful and thorough. Great experience all around snd stellar customer service. I would highly recommend.

Savannah Periodontics is only dental office I'd recommend for anyone with dental anxiety…read more First, I should say that I had a very traumatic experience with an emergency dentist when I was on vacation on the West Coast and ever since then, I am a bundle of nerves when I have to have any sort of dental procedure. When I met Dr. Kube (pronounced Q-B) she assured me that she and her team would take every single measure to soothe my worries before the procedure. She kept her promise and did exactly that. I was given a pre procedure pill to take the "edge off" but the morning of my gum graft, I was so wound up, I didn't feel like it worked at all. When I got the procedure room, Dr. Kube reassured me that she would explain everything she was doing before she did it and she began to numb my mouth. Even though she was exceptionally gentle, calm and patient, I couldn't help feel panicked, (the experience I had with the dentist I visited on vacation had let me that shell shocked.) Dr. Kube went above and beyond and invited my husband to sit beside me during the gum graft so that he could help me calm down and communicate what was being said / done to me. ( I am hard of hearing and rely on lip reading to communicate and it is understandably stressful when masks obscure the mouths of those speaking.) Both Dr. Kube and her assistant Melisa were so gentle with every single part of the process. When I shed a few tears during the numbing process, they gently wiped them away ( which really shows that they care about the patient and not just getting the procedure over with.) When Melisa helped me out to our car, she noticed that I was cold and she put my hood up over my ears to keep me warm. ( It's the little things like this that really set this office apart.) While the first few days after the procedure were a bit rough pain wise, the pain medication I was prescribed was very effective and I was able to sleep and recover without issue. The after care instructions covered all the bases with regard to healing / managing pain. ( Trust me when I say to follow the icing directions- it really helps with swelling. ) A few days after the procedure, Dr. Kube personally texted me to make sure all was going well - which I thought was a really lovely personal touch. And the after care didn't stop there, any time I had a random question about the healing process ( e.g. How long does the bandage on the roof of my mouth stay on? Am I able to drink warm tea? etc.) the office staff Katherine, Megan (and a few other lovely gals that I was a bit too drugged up to remember the names of ) cheerfully and quickly gave me the info I was looking for. Long story short: As someone with severe dental anxiety, believe me when I say: Dr. Kube is an exceptional periodontist and she has my complete trust. Not only is she exceptionally skilled, but she is also so kind, gentle, reassuring and thorough in her care planning. A perfect 10/10. Not only do I whole heartedly recommend her, I will be going back to complete additional procedures with her, which for me, is the highest compliment I could possibly give.

I am extremely today dissatisfied with the unprofessional and seemingly discriminatory practices of…read moreyour dental office. Charging a $50 fee simply for requesting to reschedule an appointment is unethical and excessive, especially when providing over 15 minutes' notice of running late due to traveling from Richmond Hill. During my recent call to notify you I would be approximately 30 minutes behind schedule, your staff was incredibly rude and inflexible. The policy of refusing to reschedule future appointments if unable to pay the $50 penalty fee on the spot is appalling. As a insurance paying client, I should not be threatened with being turned away over reasonable scheduling issues. What compounds this matter is I bet this unfair policy is pushed disproportionately and impacts your minority, specifically Black, patient base. Having an all-white staff and then enforcing strict punitive fees with little compassion or latitude raises concerns about racial biases influencing your office practices. Dentistry should be a environment of care, not rigid and excessive financial penalties. I urge you to reevaluate these policies through a lens of equity, empathy and ethical business conduct. Pushing away clients over minor scheduling issues is unprofessional and potentially discriminatory. I hope you will make adjustments to improve your office's treatment of all patients going forward.