I went to simply children's dentistry. They were completely low staff when I came in for my spot. The dentist that should be operating in the back was playing as the front desk associate or front desk, agent and booking appointments as well as answering the phone so I figured that that was a really big red flag. I also noticed that there was only one dental assistant running around so I left and I came back the next day to see if I could do the same spot over or maybe reschedule and the same thing was taken place the next day but worse they only were working with one assistance and she was so drained and flustered when it was time for her to go and do anything. She left a complete mess when we walked to the back, it was a complete mess. The floors were dirty and on top of that the associates here in hygiene wasn't up to par. I was completely disgusted at how they also treated the kids. The dentist was very nice at first but passive aggressive and I feel like they also should appreciate the one or two workers that they do have and hold them close when clearly nobody else comes and wants to work there. read more

I absolutely loved it here!! We have been coming for years, and the treatment is always the same. Clean facility, knowledgeable staff, and a caring Dentist who always has a smile on her face. Though we reside in Rincon, we are willing to make the drive to Savannah; the service here is just THAT stellar. Both of my daughter's have built up a trusting relationship with Dr. Flower, as she has a very easy going personality and calming spirit. We appreciate this office, and staff for being a part of our extended family. read more

I had an appointment with my four kids in October 2021. Both me and my husband went back with our kids to sit with them while getting cleaned and x-rayed. They convinced us to have my oldest two come back in three months for a sealant. When we arrived for the next appt we waited in the car for 30 minutes for them to let us inside (it took even longer at our last appointment so if you're one that likes your appointment to be around the stated time, this is also not the practice for you). Once they let us in the building they asked for my vaccination card. I let them know that I did not have a vaccination card. They told me that because I wasn't vaccinated that I'd have to wait in the car. I let her know that I've had covid and that's why I didn't rush out to get the vaccine and I expressed my surprise because I had just been there with my husband a few months ago and we were allowed back with our kids at that point. Neither he or I are vaccinated and neither of us were asked about it. She said that that had been their policy and that there's signs everywhere. After searching for a sign I could see one in the distance behind the front desk, but not exactly what I would label as "everywhere". She also told me that they tell everyone about this policy. Obviously, I was not told about it because we had been in the building 3 months before with no issues and nobody brought it to my attention at any point during making my appointments or confirming my appointments. I would not have wasted the gas or time coming out there. I explained that I didn't mind sending my oldest son back without me because he's a teenager but I didn't really feel comfortable sending my 6-year-old back without an adult. She told me that my 6-year-old would be with her older brother the whole time and when I asked if I could sit in the waiting room she agreed that I could. So I sat in the waiting room waiting for my kids when I was approached by the office manager who let me know that I actually was not allowed in the building without a vaccination card. I explained to her that we had just been there and had not been told anything about needing to be vaccinated. I looked through my emails and text messages from this business and nowhere did it state that I would need to be vaccinated to be in the building. My 6-year-old isn't comfortable with the dentist and would have been comforted having me with her. It was already bad enough having to wait in the waiting room but being told I wasn't even allowed in the building was out of the question. I don't allow my kids to get treatment anywhere without me present (surprised this dentist would even want that liability). It's fine if that's what you want your policy to be but one sign behind the counter is not going to cut it for communication. I looked through all my emails and text messages and there was nothing mentioned about this policy. Not to mention the fact that when I made the appointment in the office I had just been back to the back room with my kids. Obviously nothing had been said at that point either. I don't like that I had to take time out of my day, take my kids out of school, and waste gas and time waiting for an appointment that never happened. This business is free to have whatever kind of policy in place that they want. I would just hope that they would have the decency with their customers not to waste their time and instead provide acceptable communication about policies that directly impact the patients. read more

Worst staff ever, the Doctor is pretty nice, but she let's office staff bully patients. My son is a good boy never had a problem until we went here. The dumb assistant that came to put his dental damn on didn't know what she was doing! She smothered him and cut his lip in two places, also pinched him hard enough to leave a slight bruise as well. I asked her to stop but she wouldn't, then the technician cam in and had to completely redo it and show her how she was wrong. When I told the office manager that the assistant needed more training in my opinion she got totally irate with me and said we weren't welcome back. I mean I wasn't going to bring him back anyway, but that b***h needs to wear a mussel, because if you can't handle customers complaining about your mishandling of their children's wellbeing, you don't deserve to work in an environment for children. Needless to say they suck, and left my son afraid of something he never had an issue with before. I probably should have sued them. read more

I really like taking my daughters to this 100% kid friendly dentist. The office is always clean and inviting. The dr is knowledgeable and patient and the staff is very friendly. Im completely satisfied with the service we receive here. read more

I wonder what my relationship would have been with dentists had I been able to come here as a kid. My children are so serious about their dental health after having such a pleasant visit with the dentist. She was knowledgeable, welcoming, and caring. read more

Very nice office staff was friendly and professional. Dr was very gentle and spent time with my child. I was even offered cucumber water while waiting. Highly recommend. read more

First, I will say that the dentist has always been kind and professional. It's the inefficiency and incompetence of the front office that has been miserable to deal with. Every appointment, they require you fill out a novel of what should be new patient forms. It's a pain and a waste of paper; they could simply print all of your information on a single sheet, ask you to sign if it is correct and update if it's not. They cancel appointments without notifying you, even though you confirm through their text messaging system. I could go on and on but I'm really just making myself angry thinking about it. EVERY visit has been a challenge. I have only stayed because we like Dr Harden and the dental hygienists, who are all so patient and caring with the children. I never write reviews, but I have been so dissatisfied with the office staff that I could no longer remain quiet. read more

BEWARE! When filling out your paperwork you have to sign a waiver stating it is ok to put your child in a "papoose" if they are not cooperating. A "papoose" translates to immobilizing your child. What a great way to freak your child out for LIFE by strapping them to the table! Also, parents are not welcome in the back. My son only went here once when we first arrived to Savannah and were looking for a dentist, we got a funny feeling about the whole experience and we will not be back read more

Absolute worst dental practice I have ever taken my children to. Kids are screaming in the rooms. The dentist did not numb either of my children correctly and they felt the root canal dental procedures. My four year old who is a champ and never cries during any past procedures was screaming in pain. "She can't feel it. She's numb." B.S. Just as an adult can feel pain so can a child and just because they are little doesn't give you any right to ignore and not listen to them when they tell you it freaking hurts! Shame on you. And just to inform you, I have reported you and the office to the Georgia Board Of Dentistry and will be following up on it. This is child abuse. Numbing procedures do not always work, as confirmed by other dentists we are now seeing. So when a child tells you it hurts, IT HURTS. I have felt the pain after a dentist told me I couldn't. Difference is I can speak up. And after I tell you to stop the root canal procedure on my four year old you extract and rip the tooth from my 4 year old daughters mouth all the while she is NOT numb and screaming in pain. Now she has to get a spacer at 4 and has broken capillaries around her eyes. Don't worry Dr. Hardin, I will be leaving this review everywhere I can. Maybe you will change the way you treat children and the way you run your dental practice. But you can't change the fact that you have scarred my child for life and she will now always fear dentists because of you. Or that you put her through excruciating pain because of your ignorance and egotistical b.s. read more

I wasn't going to put this out here but you guys won't leave me alone! We went in for a cleaning . My 5 year old is autistic and did great but for me he locks his jaws and won't allow me to brush his teeth! I do my very best! Needless to say he had apparently 9 cavities the first thing out the dentist mouth is it's your fault you should be a better parent and make sure his teeth is brushed. When we scheduled the fallowing appts to fix the cavities the lady said oh because he's autistic we will may need to strap him Down but my insurance won cover that and I would have to pay for it out of pocket! I decided to go get a second opinion which was the best decision! My son now has an amazing dentist and in only 2 appts his teeth were fixed no papoose! Also he never had 9 cavities! He had some but not 9!!!! read more

Poorly qualified office staff, questionable billing practices, and the appointments are never on time. Once my daughter had an appointment at 11. We got there and checked in around 10:50. At 11:20, the office called me to find out why my daughter didn't make it to her appointment (I was talking to them from their own lobby!). read more

Let me say this! Dr. Harden is very understanding, sweet, and awesome children's dentist. The environment is great also. After my children have been patients for 2yrs I scheduled and an appt. Literally spoke with someone took the day off from work. The person I spoke with gave me an appointment time and date. I arrived to the appt on time sat there for about 20 mins only to be told my children are walk-in bases and there's no way they had an appointment. I explained to the older looking lady who was told to me was the front office boss that I was told that. She again told me there was no way anyone told me that. The fact that I switch to walk in based wasn't the problem. But the fact that I drove cross town to be called a liar was very upsetting. Front office staff great. But whoever the office manager was is very rude and very unprofessional she struck a nerve. I hate to remove my children from seeing Dr. Harden because she's great but I can't be put in that predicament again. That was very uncomfortable for me. read more