Friendly staff and easy appointments My boys love going…read morehere. The staff is kind and patient. We live in RH and do not mind the drive- it's worth it!

I'm very upset with this company. One of the kindest,…read moresweetest most honest and amazing females I know was treated horribly by the staff. They had agreed on an amount for their services (which was paid at the time of service), but afterwards, doubled the amount without cause and claimed she owed twice what she paid, and they are refusing to be reasonable, and unbelievably called this amazing lady a lier. She is a beautiful soul and I'm appalled that anyone could treat her this way :-(

Dr. Shane is does a great job with kids. My son actually loves going there for his xrays and…read morecleanings. My son is a bit on the spectrum but Dr. Shane treats my son as one of his own. The front office always picks up the phone, answers any questions and double checks with the doctor. Appointments arent too long of a wait. My only downfall is they dont take tefra medicaid but thats ok!

Dr. Shane and his team are hands down THE BEST pediatric dentist in Bluffton- probably in the…read moreregion. I have 2 daughters (12&7) that love the office. He has had to do fillings on both and both he and the assistants are so gentle and patient. Definitely the type of staff I wish was in EVERY medical practice. The front desk staff are so sweet and professional- I'm not sure her name but the front desk girl that is pregnant checked us out, took our payment and scheduled our next appointments was training someone the whole time and she didn't miss a beat. The decor in the office is also pretty fantastic. Total beach vacation vibes and who isn't relaxed during a beach vacation! TVs everywhere so the kids can watch Disney movies during the visit. A lot of thought and care went into planning the overall look that's for sure! Without a doubt I will tell everyone I know with kids to go see them. The very best care the girls have ever gotten from a dentist- 100% quality and patient centered care!!!

I just want to share my experience with Kids Dentistree in Richmond Hill, because I'm livid…read more - My son had his first ever dentist appointment in March. (Hes 3. I didn't know to take him sooner. We brushed his teeth and he never had any complaints) The dentist found cavities. She said they were very deep and she wanted to do two baby root canals and caps on his top molars and 2 fillings on his bottom molars. She said he would need to be sedated for almost an hour in office. I was told if I opted for laughing gas, and he wasn't doing well they would bring in more staff to hold him down because they would finish the procedure once they started. My total bill would be $1200 as the sedation isn't covered. I called a second pediatric dentist for a second opinion She said that even though they didn't have xrays she was certain he didn't need any root canals and she only wanted to cap one tooth and she could fill the other 3 teeth. (She explained that these cavities were from under developed teeth and likely a genetics issue.) She also recommended a liquid Valium and laughing gas, but if he wasn't responding well we could reassess and choice a different option... he wouldn't be forced to continue. We just completed the work with them today and my bill was less than $450.

I'm so obsessed with this dentist office! A few months ago my middle son had to have a tooth…read morepulled. Kid's Detistree kept everything so calm he didn't even have any clue his tooth was being taken out. 3 hours later when I finally told him, he was like "Oh! I didn't even know!" Everyone here is so kind and just amazing with my boys! They get all my boys in at once and it's seriously such a blessing!! Thank you for being amazing!

Found my kids the perfect dental office! As new patients, we were happy to see a new pediatric…read moredentist office in the area! Stacy at the front desk is amazing, friendly and knows her stuff! The lobby has a few tvs with cartoons playing, a huge Connect Four game and a few beach tic-tac-toe games to keep the littles busy. Allison (dental hygienist) is so friendly and thorough at what she does. My kid's teeth were so bright and clean! She puts the kids right at ease. Dr. Claudia is amazing and friendly too! Can't recommend this place enough! 5 stars!

I feel very validated and in seeing that others have had the same unfortunate experience that I…read morehave had with Dogwood pediatric dentistry. My 13-year-old daughter has been a patient since she was two years old and I cannot believe the way things have been handled with their office over the past two or three years. I'm not sure if there's been a change in management behind the scenes, but there has been a total breakdown in communication over the past few years. Several years ago I had an issue with a miscommunication on their end about an appointment that my daughter had. With her most recent appointment we had a change of insurance. Dogwood called me two days prior to confirm the appointment. At that time, I provided them with our new insurance information and was told that they would check to confirm that her specific plan was accepted and would let me know 24 hours beforehand if it was not. Well, lo and behold today, I get a phone call informing me that her insurance plan was in fact not covering her previous visit. When IWell, low and behold today, I get a phone call, informing me that her insurance plan was in fact not covering her previous visit. When I informed the person that I spoke with on the phone of the fact that I was told that this wouldn't happen because I would get a phone call from them. She had the nerve to tell me that that was just a courtesy. In hindsight, I should have called and confirmed with our insurance, but Dogwood should've held up their end of what was communicated to me. Apparently this is an ongoing issue for them after reading through these reviews. So past issues like mine were not learning situations for dog with. They continue to tell their patients that they will check their insurance so they don't receive hefty bills and then they continue to let their patients get hefty bills. If dogwood doesn't want to accept any responsibility for this, then they shouldn't be telling their patients that they will check their insurance and call them 24 hours prior. I am so disappointed in receiving that bill and that phone call. Dogwood will not see a single scent from us for this bill. I would've stayed with Dogwood for the rest of my daughter's childhood if it was not for this incident. I absolutely love the dentist and dental hygienist, but they have lost their minds with that front staff.

The staff was incredibly friendly and welcoming. They made my son feel comfortable right away,…read morewhich really put us at ease. I appreciated their warmth and professionalism--thank you for such a positive experience!

If you look through my reviews I'm not sure I've ever left a 1 star review. If I have it's not very…read moremany. This place was unbelievably frustrating. I called requesting if they did a particular procedure on kids and was told that they did so i made an appointment. We showed up 15 minutes early, like you're supposed to. We then proceeded to wait just short of 2 hours to be seen. We were then quickly told that they in fact didn't perform the procedure they had said over the phone they did. End result we ended up with a bill and lost 2 hours of our life. While this may have been a misunderstanding it sure felt like a quick and easy way to bill us without any intent to treat. That may not be the case but either way waiting 2 hours to be seen is also extremely poor service.

We've only had one visit, but I can already tell we picked the right place. My toddler loves…read moreanimals and the beach, so this theme made her feel as comfortable as she could at the dentist. We were the only patients and I love that. They checked our temps, gave us hand sanitizer and didn't require me to touch anything! My toddler was not happy to be there, but the staff made it as pleasant as possible. And she loves her New Peppa toothbrush.

First, let me start by saying I have never been compelled to write bad, or good reviews before. I…read moreknow people have a bad day and stuff happens, but this experience needs to be shared. On March 1st, my son was complaining of pain in his mouth. We assumed cavity, or abscess and took him here. Although he did have a couple cavities, they said it was his 6yr molars coming in. A week later, his left side face was swollen beyond recognition, to the point his eye was closing and had a fever. We took him to the ER, where they thought abscess too. I explained we had just been to the dentist a week prior, where they had ruled that out. After IVs and a cat scan, they settled on Cellulitis. They put him on enough meds to put him down for another two weeks and he did improve. Fast forward to Tuesday, March 28th and the swelling looks like it is coming back. The ER had told us if it returned, he would have to come back and be admitted for 3 days of IV meds. My husband and I go on a business trip that morning. By the afternoon, our 6yr old is a mess and I leave my husband in Philly to catch the first flight home and take him back to the ER. This time they insist it is an abscess. Rather than take him to Coastal, we take him to our adult dentist who has very advanced equipment. Sure enough they confirm he has been carrying the pain and misery of an abscess for nearly a month. The following morning we take him back to Coastal in the hopes they are going to finally relieve his misery. After a month of pain and two trips to the ER, anyone would be apprehensive about going to another doctor. Our son was not cooperative and rather than try and gently work with him (which is what you would expect from a ped dentist) she was beyond rude and combative! Within ear reach of our son she got in my face and was saying "you need to calm him down, this is going to hurt and this is going to be hard and he is going to be in a lot of pain to get this tooth out, you need to calm him down"! At that point, I took my son and we immediately left. Our AMAZING adult dentist was willing to try, so we took him back there. At this point our son is terrified after what he had heard from the Coastal dentist. Even with gas and sedatives he was so scared he ended up peeing himself. This ENTIRE situation, which has now cost us THOUSANDS could have been a simple abscess diagnosis. Instead, we have a 6yr old traumatized and who will likely be a struggle to get to a dentist the rest of his life. It will require sedation each and every trip to get beyond this experience. BTW, he still has the abscess and we have to take him to MUSC to have him put under, due to how traumatized he was by this experience.

I wonder why all the reviews are bad this place is a joke the they were supposed to schedule my…read moredaughter for an appointment and never did and on top of it the receptionist is so condescending and rude. It's not even normal. Don't come to this place. The customer service is horrendous.

This place is HORRIBLE. They sponsored a color run and didn't put even signs or directions and we…read morespent $55 on it and couldn't even find it to be able to participate. I will say they did end up giving me a refund, as they should. I was incredibly disappointed and unhappy about this. We are not even from the area. They should've planned better.

I always have a great experience here with my daughter. Dr. Jay is super friendly along with the…read morerest of the staff. I never have waited too long for our appointment. Everything is run very organized.

As a new patient, I was able to complete all patient-info paperwork online before arriving at the…read morepractice. Upon arrival, I was immediately greeted by the friendly and very helpful staff, and was impressed with the office (bright, clean, comfortable, welcoming). Dr. Johnson and Jackie took care of me, making certain that I was comfortable, and understood each step of the treatment process, and readily answered any questions I had. Will definitely be using this as my new regular dental practice going forward.

Dr. Tracy is AWESOME! Our dental care provider for over 15…read moreyears! She has taken care of toddler injuries, adolescent growth, teen teeth-pulling, post-braces polishing and, of course, keeping our families' teeth clean and cavity free! We moved from the Savannah area to the Statesboro area - she and her team have been worth the worth the drive for over 10 years! Thank you! ~Lori M. & family