If you suffer from any type of medical issues, buyer beware and think twice, about coming here…read more
I left abruptly, disappointed and it was truly a waste of time, efforts and my list could go on and on...
This is what happened to me, if you're interested please read my experience. Sorry, it's lengthy, no short way of explaining...
This place is booked out about two weeks in advance, I'd suggest to put your name on waitlist, due to cancellations. There's an extensive form to fill out, I filled it out truthfully, submitted over a week in advance and knew it would be a long drive (51 mi) from home. I spoke with clinic extensively, daily, with multiple questions because for a person like me, I'm chronically ill and must be careful with my risks. The day of my appointment, we drive down, taking about 1.5 hrs, with traffic and took us in for my consultation. She goes over pricing for what I wanted done, discussed how many sessions are needed. We only had time to do one treatment done. They put us in room, put things in closet and laid on white heated bed with comforter. I'm warm, asked to turn it down and begun treatment. She put numbing gel on my neck and left (about 15 min) I got up to grab phone from closet and laid back down. I think, from moving around, some of cream wiped off, plus I'm wearing oxygen tubing on my face which lays directly on my neck, some could've been rubbed off. As she continued treatment, going along, when she got closer to body, it began to sting and it began to hurt. I thought how strange, because I felt nothing while she was on upper part of my neck, so asked if she could put additional cream on other side in case it got rubbed off. She did and I definitely couldn't feel anything. She provided stress balls, it continues to sting a lot and suddenly, everything stopped. We were only halfway through treatment removal. I've been waiting for weeks to have this procedure done. Then, esthetician got up and left (?) she came back and said, she could not finish my treatment. I pleaded with her, we are almost done and worst part was on other side she didn't finish. Then, manager came in, saying that they cannot finish the treatment. Excuse me? She said, they don't know whether I'd heal, it could get bad if doesn't heal properly. And, she spoke with the owner, she felt it would be best if I left. I explained, I would sign any liability onto myself. All I wanted to do is finish my treatment. Nope, basically, they want me to get up and leave, we are right in middle of my treatment. I asked, why did you even tell me, I could come here, if you were unable to do my treatments? I drove a long way to get there, over 51 miles away from home & I can't drive that far, it's how much I wanted this treatment done. I was little dizzy from laying down, it took me little bit to get ready and got up. I am not going to pay for an unfinished treatment, they said, I needed to cover for esthetician's time and pay $50, they gave me a pamphlet and I left. It was waste of my time, efforts and if you suffer from any medical issues, I'd think twice about coming here.
