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    Simple Smart Design

    1.0 (1 review)
    Open 8:00 am - 5:00 pm

    Services - Simple Smart Design

    Electric installation or replacement

    Electric repair

    Home automation repair

    7 More Services

    Component automation

    Light fixture installation

    Light fixture repair

    Security monitoring services

    Security system installation

    Security system repair

    Home system automation

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    4 years ago

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    BAT Security Services

    BAT Security Services

    (4 reviews)

    I highly recommend the entire Bat Security team. Tristan was my installer. Excellent job. They…read moreclean up after themselves super professional you couldn't ask for better. The office staff is also superior. Highly recommended.

    If you trust bat security in Waxahachie listen up. Yesterday…read morewe had a house fire, I was in the shower when the alarms went off and immediately grabbed a towel and rushed out of my room to find the credenza engulfed in huge flames heading strait up to my children's rooms. I grabbed the fire extinguisher and started fighting the fire in my towel while screaming for my husband. I put out the fire and ran to my room to find my phone. I had two missed calls 4 minutes apart from bat over the course of 13 minutes. I called them back and told them that I had put out the fire and when would fire rescue be here. He had me give him my passcode then told me no worries they weren't dispatched have a good day. 8am sharp this morning I called bat security and asked the very sweet and kind front desk lady to get me a supervisor. I was transferred to Kyle the co owner. I explained to him the situation. He said he had no knowledge of this and this was the first he was hearing of it and asked me to give him a few minutes to investigate and call back, I told him to call my husband and to then arrange a time to come and get his gear out of my house because we were done. His tone then changed and he gruffly said he would look into it and call us back. He then called my husband a few moments later and said that they responded to the alarm and called my cell within four minutes, stating "that's a pretty reasonable call back time" my husband then tried to go to explain that the 2 calls were not the issue, the issue was 2 calls were made for an active fire alarm where no one answered and the fire department was never notified nor dispatched (I double checked this) As my husband was trying to explain this to Kyle, he was interrupted over and over to the point that he said "will you please stop interrupting me and let me finish" He then tried to go back to speaking and Kyle cut him off again. At that point my calm and cool husband had had it and said "if you cut me off one more time I am hanging up." Kyle's reply "pfft, go ahead, hang up!" ........ the owner people. So my husband did, he hung up. He then called back to speak to the front desk lady and asked what we needed to do to cancel and she said a letter was necessary which he then wrote and emailed over. We have been loyal customers to Bat security going on 6 years, the highest package they had, over $100 a month, never late on a payment EVER and trusted them with the safety and security of our home even when they ignored our repeated requests to fix our malfunctioning cameras. This is how we were treated after our home was on fire and they neglected the call for help from my monitored system. If you use Bat security head my warning and do not trust them with the safety of your home and family. The level of disrespect and carelessness on the part of the owner Kyle is beyond words. I am aghast.

    A Quick Key

    A Quick Key

    (7 reviews)

    I just moved into my home in Waxahachie and needed to have some locks rekeyed and a keyless smart…read morelock installed. And I needed a quick turnaround. I called and James scheduled me for the very next morning. He arrived on time, was kind and thorough and QUICK! He even took the time to teach me the keyless lock versus just tossing instructions at me. Great company that I will continue to use. Thanks James!!! #shoplocal

    I must say I'm a little taken aback YELP AS TO WHY You would hide the six or seven excellent…read morereviews from this business and only post the few negative ones? I am an avid reviewer in hopes that yelp is fair and honest. Should this type of editing continue, I'm gonna have to think differently. Now let me get on with my encounter. Am I ever lucky to have found a locksmith who is not only extremely knowledgable but also beyond fair with pricing. Oh lest not forget, will take out all stops to make sure your back on the road in no time. Who may this be you ask???? LOL ............ James Cryer with A Quick Key made what was a complete abhorrent week into an amazing and fulfilling day!! Why do I say this ... well lets make a long story into a paragraph or less lol. During a flight to Phoenix then LA I realized only after returning to my car in Dallas, I HAD NO KEYS!!!! Waited week to to hear back from every place I had been, only to come up empty handed. Contacted Lexus for FOB and programming for my RX350 and was informed it would be $800 ($725 for FOB and $75 to program) Oh and also thank you LEXUS for kindly stating it is waste to purchase ANY ONLINE FOBS as 99.9% of them do not work and I would be charged the fee of $75 anyway, should this be the case when I bring it in. SERIOUSLY YOU GUYS AUGHT TO BE ASHAMED OF YOURSELVES!! Now the amazing man who speaks the truth and only the truth so help me god!! The one and only James of A Quick Key............lol. Called to explain my situation and was reassured ANY ONLINE FOB THAT IS OEM has never NOT worked for him!! Bought one for $130 and James was especially kind enough to go out of his was for just a small gas fee and meet me all the way at the DFW airport. Mind you, I was late and James still greeted me with a smile and explained what he was going to do. Within 15 - 20 minutes I hear what is music to my ears!! WHHHATTTT!!!YESSSSSSS!!! My baby is back on the road for $130 plus and EXTREMELY SENSIBLE FEE from James. Guys to go anywhere else is ridiculous. I have experienced the exuberant fees locksmiths can charge because most of the time you have no choice. I can say from experience....Wether you have a choice or not ....A Quick Key is the way to go. The company is honest, kind, knowledgeable, and extremely fair with pricing. Thank you again X 50,0000!! ... You rock!!

    Simple Smart Design - securitysystems - Updated May 2026

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