This review is primarily for the restaurant in the Osage Million Dollar Elm casino in Bartlesville,…read moreOklahoma. We ate at the buffet on Fri 9/2 and it was pretty spectacular. I was a little turned off at the $21.95 price, but in the end I believed it was totally worth it. They have seafood on the weekends and everything was delicious. From crab legs, to oysters, to fried shrimp. I probably ate more than the $21.95 price tag. They had a full salad bar, baked potato bar, veggie bar, dessert bar, hot & cold. It was just amazing. The staff came around and cleared away plate after plate instantly, never did they stack up or our drinks empty. The manager came over and greeted us promptly and even helped take away dishes. It was noticeable that she was a team player and helped her employs during a rush. She smiled big and was a very friendly face to see. This buffet, its staff, and the cleanliness of the entire place is worth going back to time and time again. it also didn't help that I came out ahead at the casino by about 120 bucks!

restaurant only review --would not recommend. Would go about anywhere else in Bartlesville…read more Waitress grabbed all of our glasses from around the rim to hand to us. Mushrooms came out burnt to a crisp. Fried pickles were way too salty. All of the food was mediocre at best. Service was very slow. Please don't call customers "honey" in this day in age.

Breakfast and lunch buffet are wonderful. Service is amazing, sometimes we order from the menu and…read moreit's delicious as well. Eat there often and have never had a bad experience!

Family owned restaurant with southern comfort food. Reasonably priced. Great service and beyond…read moredelicious. Will be going back soon.

Chris and I have been coming in to Osage for a while now. We've had some good wins here too. The…read morehotel rooms are clean and well-kept. The staff, both hotel and casino, are very welcoming. We always seat at the bar most of the time so we can enjoy some food and drinks while we play. Aaron, the bartender is very attentive and efficient. He keeps my tea filled and always gives Chris a glass of water each time he orders a beer. Great job, Aaron!

We came to this property for a large family celebration. The event space is good sized and the…read morestaff due a great job of working the room to check on plates, cleanliness, etc. The buffet overall was really good, better than expected. The smoked pork sandwiches were delicious! I'm not a gambler, but a quick overview of the casino: It's a small locals-sized property featuring electronic games only. Smoking is permitted.

The food and service were great as always. It does tend to be a bit pricier now days.read more

Very delicious and authentic southern Chinese food! A great family owned restaurant with high cost…read moreperformance. The fried chicken wings is the best !

Beautiful suites Nice regular rooms…read moreGood food Nice people working there Nice and clean

Husbands employer got us a room here after a work function. The hotel appears to be having some…read moreconstruction but it is not a hindrance at all. The hotel staff are quite lovely and extremely friendly. I can honestly say I dont know I have ever experienced staff as nice as the ones here. The room is spacious. The bed was comfortable and overall it was quite nice. Mynissues; I wasn't quite happy with the bathroom door which is a slat door with see through slats. Doesn't really give much privacy. My other issue was the smell. I dont smoke. I expected the casino to be smokey. But my room smelled like a lit cigarette. The smell permeates everything. If it didn't smell of cigarettes, i would have given a 4nor 5 star. Needs air purification badly.

They have moved to Oswego! We Stopped in for lunch today. I had the cajun burger and fried okra. It…read morewas lip smacking good. And because I don't know when to stop i also had the bread pudding for dessert, which was very good too.

Good service, I had to pay for water. Ended up Spending 60 dollars on 2 entrees only off the…read moreregular menu I also found in shell in the fried oysters (made me sick), the gator bites are okay. Sure to say I'm not coming back here.

PROS: I live 45 minutes to the east, in Pawhuska so when I'm running errands in Ponca City, I…read morealways dine here. I've never been met with an unpleasant staff member. The servers are always smiling, happy and do their best to get you seated if there is a line. Why they never include a spoon with the cutlery is a bit of a mystery but I'm not going to ding them for that. They're also on top of refilling my beverage which is always a plus so 5 stars for the current wait staff. CONS: The buffet is never HOT. It's not necessarily cold either, just a little warm. The Chinese food isn't nearly as good as the Chinese buffets in Tulsa but it's still decent enough, especially the Sesame Chicken and egg rolls. I do get a kick in seeing the okra on the buffet. You would only see that at an Oklahoma Chinese restaurant. The dessert cookies are REALLY, REALLY good. Another thing: a lot of the menu items are cooked really, really bland, not enough spice & kick in them. That might also be due to them not being as warm as they should be so for overall quality of food, I'm only going to give them 3 stars out of 5. It's a shame Ponca doesn't have another Chinese buffet opening up soon if only to light a fire under Hunan's butt and inspire them to do better. It's a nice little restaurant and like I said, "decent enough" food, they just need to take things to the next level and instead of being "good," be "excellent." Maybe some day.

I took my team here for lunch - their choice. But seriously can you go wrong with a Chinese…read moreBuffet?! I found the buffet worthy!! There were several of my favorites that I had to put on my plate; General Tso Chicken, Sesame Chicken, dumplings, & Beef & Broccoli! I did two plates just so I could fulfill all of my favorites. To end the meal had to have the ice cream & almond cookies. Not that I'll be passing through Ponca City anytime soon but this would be worth a stop in for lunch or dinner!

My husband found this place looking for something to eat. LOL We're always on the search for Asian…read morefood, and he loves buffets. I always have a hard time with Chinese food because I'm from Hawaii and so that's what I'm comparing it to. He suggested we go here. The serve lunch and dinner buffet, and they also allow you to buy to go. This is paid by the pound. The food is ok, the standard Chinese food. Beef broccoli, chicken and mushroom, sweet & sour chicken, pork loin, fried rice, steamed rice, soup, etc. So essentially the standard stuff. The food is usually hot, and they turn over the food pretty quickly, so it's usually fresh. I've never had any problems with the menu. The restaurant itself is pretty sizable, so there are booths as well as tables to sit at. The hostess is friendly and remembers your face when you come in. (That's a big deal to me) When we went in my younger son wasn't with us, and she noticed and asked after him. So, it means she pays attention! They do offer soda, but I can't remember if it's included with the cost for the buffet. They do have an adult price, and a child's price. We don't go there a ton, but the customer service is always great. They ensure your drinks are filled and they clear your dirty plates pretty quick as well. So, check it out. I think it's better than the Chinese place that's in Stillwater! No I'm not talking about Golden Dragon, or the place that's in the old red lobster.

We recently visited Panda Express, and it was our first time there. We were seriously impressed!…read moreThe all-you-can-eat buffet was fully stocked, and everything we tried tasted incredibly fresh. The food was hot, flavorful, and constantly being refilled, so nothing sat out too long. There was a great variety to choose from, and every dish had bold flavor and was cooked just right. It's hard to find a buffet where the quality matches the quantity, but this place definitely delivered. For our first visit, it exceeded expectations in every way. We would rate it way over a 10 out of 10 and will absolutely be back!

I ate here around 7pm on Saturday. Being in a smaller town, I was concerned about the…read morequality/selection (since buffets are dependent on high 'foot traffic'). In this sense, I didn't need to worry. Many of the traditional Chinese buffet items were available (soups, noodles, rice, shirimp, etc.) and some other touches that cater to those who enjoy kimchi, seaweed salad, small octopus, rice roll ("sushi"), and lychees. The quality of the food rivaled the quality in buffets I've visited that were two or three times the size. The foods were generally soy sauce/fish sauce based. I appreciated that approach (over some buffets that I have seen who use a lot of butter/mayonnaise to try to cater to perceived local preferences). Temperature was neither hot nor cold, though it is more difficult to regulate temperature in buffet food than individually prepared meals. As pleasantly surprised as I was with my ability to be satisfied with the food options and quality, I was equally disappointed with the customer service. It lacked the formal service of a larger restaurant and the friendly service of a small town restaurant. There is more to serving (even in a buffet) than placing customers in seats and clearing plates. I was not welcomed, rather asked "how many" and given a negative reaction when I said I that I was the only one in my party. The same reaction was given to the gentleman who arrived after I arrived (also a party of one). Each of us was "seated" by having a silverware roll thrown on the table (not placed pleasantly on the table or any question to see if the seat "suits the needs of the customer"). The drink order was accurate (I received a large/oversized glass of iced tea), but the service lacked the hospitality taught to servers in larger establishments (or tends to happen naturally in smaller town eateries). There was a little congestion at the buffet that I didn't expect as the staff slowly collected called-in 'To Go' orders from the buffet. It probably helps turn-over the buffet foods, but did make popular items difficult to access for a while. Plates were collected efficiently. The bill was brought at an appropriate time. Environmentally, the room was a bit dark and warm (reflecting the hot, humid day), but not unpleasant. The review (3 stars) was an average of the 4 (I rarely give 5s) I give the food and the 2 I give the service. Hospitality, however, can be a day-to-day experience. On the day I visited, the person who appeared to be the main server, seemed to be very involved with whatever she was listening to in her headphones. We customers seemed to be an unwelcome disruption to whatever she was doing on her headphones. Perhaps, it was a bad day to visit. Since I am local and can cook many of these dishes, in the future I will generally opt to cook these dishes at home. However, I do appreciate the restaurant's contribution to the diversity of the food scene in the area. I was impressed to see kimchi and other less common buffet dishes (even uncommon in larger buffets), giving the place a uniqueness that I appreciate. I just hope to see improvements in the hospitality. The food was good enough for me to have hope and the hospitality I received was tolerable in a pinch.

I have to start out by saying, I think the food is pretty good here. Typical Chinese buffet items,…read morebut it's pretty good. I have to address these rude employees. Every. Single.time!! I get that cultures are different and some nationalities are not as friendly, but wow! These people really just hate everyone!! Why in the world do they even work here? And who pooped in their flower box? It's almost a running joke around town about how mean these women are. I'd like to see them at home how they act with their families. I bet it's not pretty. I think they need to go to anger management school. No one wants to complain for fear they'll spit in your food or something. They just need to be sent packing.

I live in the neighborhood. The food was just okay. However soon after eating I threw up…read more Their food can be good, depending on what you order. I don't think I will be ordering from there again.

We were not sure what to expect since the outside looked less than inviting. But the inside was a…read morewhole different story. I didn't take many pics because I didn't want to upset the owners. But the food was hot and fresh. They keep a great selection of sushi as well as all the favorites like fried chicken wings, crab ragoons, jalapeno chicken, multiple types of shrimp, and so much more. There was plenty of options to satisfy even the pickiest of diners. We will definitely try to make it back here if when we are back in town.