A very professional but personable company. They assessed our water heater and gave us several…read moreoptions. Spencer was clear about the pros and cons. He delivered quickly and the end result looked great. Thank you for so quickly helping us get our hot water back!

This is a joke! My water heater pilot light went out; the gas company came out and told me there is…read morea gas leak in the thermostat. I called Payless Water Heater & Plumbing and the 'technician' (mind you not a licensed plumber)attempted to light the pilot but was not able to. He said the gas control valve needs to be replaced. He said it would take about 45 minutes and it would be a charge of $629. The water heater is still under warranty so that price is only labor!!!! I called a licensed plumber, he took his time and was able to light pilot; hot water is on and no repair required ... What a racket this company is!!! Who makes $629 for 45 minutes of work .... BUYER BEWARE with this company! I had to pay $59 for a 'service call' and he gave an incorrect diagnosis ... so sad. UPDATE: Per telephone conversation with Payless Water Heater management, they have decided to revisit their pricing structure -- especially for small repairs. I appreciate their being receptive to my feedback. Thank you Payless!!!!

I have used Highsmith & Daughters Plumbing on several very different projects over the past few…read moreyears, and Matthew and his team have earned my trust each time. I first met Matthew when he helped a friend's father deal with numerous gas leaks in a mobile home. It was a difficult situation, but he was responsive, professional, and thorough. Later, after we moved into a home in Lancaster, I asked the company to travel from Simi Valley to help overhaul several parts of the plumbing system. The house needed a new regulator and cleanout, and an addition had been plumbed incorrectly with the hot and cold lines reversed. They also replaced an older water heater with a tankless system and rerouted portions of the gas piping as we converted more appliances and systems to electric. They handled several additional problems that demonstrated both persistence and honesty. A serious clog in the main kitchen drain line took more than two hours to break through, but they stayed with it until the line was cleared. During the home inspection, we had also been told that approximately ten feet of piping beneath the house appeared cracked and might need to be replaced. After performing a full video inspection of the plumbing system, Matthew's team determined that the marks were likely only surface scuffs and that the pipe was safe to continue using. Their willingness to give an honest assessment instead of recommending an unnecessary replacement meant a great deal to us. Most recently, they helped at a Scottish Rite commercial building where more than sixteen feet of older cast-iron drainage piping had collapsed. The affected section included multiple connections serving different drains in one of our primary bathrooms. They replaced and rerouted the damaged piping, charged a very fair price, and once again delivered quality work. It is rare to find a plumbing company equally comfortable handling mobile-home gas leaks, a major residential overhaul, difficult drain problems, video inspections, and complex commercial cast-iron drainage repairs. Highsmith & Daughters has been responsive, honest, efficient, and reliable throughout every project. I would gladly call them again and strongly recommend them.

Lets talk about this great company. I found them last year via my electrician. He did not steer…read moreme wrong. Not only did they have comparable pricing last year to install my new hot water heater, but they were informative, gave me great instructions and recommation for future maintenance. Today they returned for the annual maintenance- he was on time, told me what he would do and how long it would take- which he was spot on. He as well checked the flow to the inside faucets and told me what to expect next year. Highsmith and Daughters was a wonderful find for my current and future plumbing needs.

Jesse, Angel and Alex were amazing. Darien was awesome as…read morewell on a different job, so thorough and professional, all of them. Will use this company again!

Jennifer was exceptionally friendly and took the time to explain everything so clearly. She checked…read moreall the outlet fixtures both inside and outside our home with incredible attention to detail, which gave us complete peace of mind. On top of her thorough work, the pricing felt very fair and honest. I am extremely satisfied with her service!

I recently had my entire HVAC system replaced by Conejo Services, and I couldn't be happier with…read morethe experience. My sales rep, Jesse Cruz was really, responsive & easy to work with from my initial contact and throughout the project until completion. Their team was professional, knowledgeable, and easy to work with. They arrived on time each day, kept me informed throughout the project, and completed the installation in only two days as promised. Their crew was amazing, did great work, and cleaned up thoroughly before leaving. They installed my new system, replaced all of the ductwork, upgrade my home to a dual zone system and made sure everything was completed professionally to meet my goals for my home. If you're looking for a reliable HVAC contractor that is honest, punctual, and does quality work, I would definitely recommend Conejo Heating & Air. Overall, it was a great experience, and I'm very happy with the installation and the service they provided.

Unfortunately, I had to have three different people come out for my problem, which was a garbage…read moredisposal. Fortunately, all three of them were quick kind and great to be around. We had a girl Plumber, Stacie, and my daughters were super excited about that. She fixed my sink and shower in no time flat! I paid around 300 for my garbage disposal BUT 250 to change out an outlet under my sink (Which seemed a little high but I didn't have time to research new quotes.) I would probably use them again because it was easy to schedule and everyone that came was great.

Benton's Plumbing is now United Plumbing and while Benton's came highly recommended, United…read morePlumbing is not on the same level. I called them to come out and fix a leaking toilet. The receptionist, Nancy, was friendly and helpful and called a few times to confirm the appointment. Since I work full time, I had my mom at my house to let them in. The technician took a look at the problem and went outside for what seemed like a long time to my mom, but came back and replaced the tank-to-bowl kit and the flapper. He didn't communicate the problem to her or give her an estimate of the cost. An hour and a half later, he gave her a bill for $342.50. She told him, if I knew it would cost that much, I would have bought a new toilet. He charged $192.50 for 90 minutes labor (much of the time was spent getting basic parts which he should have had on his truck and talking on the phone), $25 for the flapper (fine) and $125 for the tank to bowl kit, a part which retails for $8-$25. I called the company to question them on the cost. Nancy listened to me and said she would talk to the plumber and get back to me. A few weeks went by and I hadn't heard anything. I called again. Nancy told me she had talked to the manager and he agreed to give me a $50 credit on my next service. I told her that wasn't acceptable because my mom had paid for the service and I wanted her to give her the money. Who knows when I would need plumbing again? (And, after this experience I certainly have no intention of using them.) Also, interestingly, she mentioned the person who performed the service for me was no longer with the company! She said she would talk to the manager again and get back to me. Another week has gone by, and I have heard nothing. To top it all off, the part they used is really cheap. The handle is very loose and you have to hold it down for a few seconds to get the toilet to flush. Benton's reputation has been flushed down the toilet by United Plumbing.

Reputable. Reliable. Honest…read more Referred by Julie at Home Depot. So happy to have found them. Came out for a shower and sink flush. I am hiring them to replace three toilets. Expert advice and knowledgeable. You can list me as a reference. Fair and up board on pricing.

Are you kidding me with these gorgeous after photos? (Sorry we didn't take "before" pics!) we had…read morebroken pressure regulators, a broken sprinkler system, and I couldn't turn on the spigots to water the front or back without flooding the yard in our new home. We knew we needed a pro in here. Sam asked all the right questions in the walkthrough, mentioned things other plumbers had missed, and even pointed out a few things to my very capable husband. We quickly realized that a slightly higher quote from this pro came with superior quality work and bigger savings down the line from doing it right the first time. He cleaned up the mess the previous owners left us with and we could not be happier. Thank you Sam!!

Our water heater gave out last night. Needless to say this was a very scary thought for us. We have…read morea baby at home and the last thing we want to be without is hot water for all of us to enjoy. I was able to reach out to Sam with Valley United Plumbing late night and he answered right away. Answering the phone call late night is amazing enough, but they were able to fit us in to the schedule first thing this morning. Our suspicions of a blown out water heater were confirmed by Sam and he was able to thoroughly point out the issue. He managed to get us a brand new system and installed it up to today's codes. Before he wrapped up as he always does he explained everything he did. Talked to us about the warranty and how to make sure the system lasts us as long as possible. It's always a pleasure to use these guys. I can't say enough about how clean the work is. They are professional, ethical, and efficient. Previously, they installed an awesome reverse osmosis water filter system. Make sure to ask them about it. Life changing! I highly recommend it!!

Excellent service, not to mention dealing with very nice people. Between the young woman on the…read morephone and the plumber, I can't say enough. Highly recommend this company. 5

From the time I messaged them they were here within an hour. Anthony was greatband polite and fixed…read moremy clogged kitchen sink. Not to forget with a very reasonable price compared to estimates I received from other places in the area.

I had a great experience with this company and with Thomas in particular. He carefully evaluated…read morethe existing water heater set up and gave a professional recommendation. Thomas is friendly, respectful, and hard-working. He answered my questions and explained the work clearly throughout the process the company also assisted with the permitting process to ensure this project was handled through the proper channels. Overall, I was very satisfied with the service and quality of the work. I would recommend this company and use them again.

We realized Sunday morning that the hot water heater was leaking; called The Water Heater Company…read moreMonday morning and they had people out first thing Tuesday morning! Shawn conducted an excellent job replacing everything needed and brought it all up to code. Everything looks fantastic and operating well!

Constant upselliing. They were always on the pricier side but I kept using them because their…read moreplumbers did good work. They've always had scheduling problems too. They'll give you a window of time but often the plumbers would arrive late. They were competent at their jobs though. Recently though it feels like they're always trying to sell me something I don't need and the prices are outrageous. They have a VIP monthly package that gets reduced prices but the starting point is so high it doesn't even matter. Not to mention they're constantly trying to sell services you didn't call them for. I've had employees complain to me in private about the owner Sam and how he's become really pushy. I hadn't talked to Sam much before but sure enough, after I told his plumber I didnt want to do all the work that I hadn't called him for, I get a looooong text from Sam trying to talk me into all these extra services. I just got tired of it man. Just fix what I asked you to fix and stop trying to upsell me. Thankfully I found other plumbers that are willing to do that for more reasonably prices.

Jaime and Anthony showed up on time. Clean and professional. Speedy and with quality work. Friendly…read moreand resourceful.

Our technician Brad Floyd of Thousand Oaks plumbing was very helpful, extremely knowledgeable and…read moremost importantly he is AMAZINGLY HELPFUL to us in advice. I wouldn't hesitate to call this company again. They will be the first ones I call if something goes wrong in the future.

Jose came over and did a great job replacing and fixing my toilets. He was also pleasant and…read morefriendly. Prices were ok not too high not too low.