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    Simple Choice Cremation

    4.0 (1 review)
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    2 years ago

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    Honor Memorial and Cremation Services

    Honor Memorial and Cremation Services

    (1 review)

    Where do I start with Honor Memorial? We used this company on our family's recommendation because…read morethey did a great job. However, this was not our experience at all. Let's start with the fact that it took 3 hours after the original call for them to pick up my father, in the heat. After one person arrived, we still waited for a co-worker from Ann Arbor to arrive, an additional 30 minutes before he was taken into their care. Joe called me around 12 that day to let me know he would call later with information. He never called; in fact, every time Joe said he would call me back, he never did. I called almost every day to get information on what was happening with the body and what paperwork and such we needed to do. Finally, around Wednesday/Thursday, we received the paperwork to have him "taken into their care" and give them the ability to cremate. On Friday, 7/17, I called looking for an update and was told by Joe that he was "confident" my father would be ready on Tuesday. He also said he would call. I honestly did not wait for Joe to call because of his track record with calling me back. When I called on Tuesday afternoon, they did not have my father's death certificates back or his death certificate, and blamed it on the county circuit court. Finally, after much frustration, I called on Wednesday and demanded to know when I could pick up my father. Joe then went on to have a conversation with me about my gaslighting, implying that we had discussed timelines and how much the service cost before. We had in fact never had these conversations; the only time we spoke in length was when he was trying to convince my family that we shouldn't see his body.....which I wonder why?? He went as far as to say it might traumatize us. Finally, my mother and I went to pick up his ashes and death certificates on Wednesday. We then took Thursday to recover mentally and physically, as my mother and I are both disabled. Imagine my surprise when Joe called me multiple times on Friday about a review that my sister-in-law had left. She had apparently left a negative review, and he wanted to talk to me about it. He continued to try to tell me information about my experience that was untrue. In fact, I was so confused about what he was talking about that I put him on speaker, and my immediate family sat in awe. I would not recommend this place at all. If I could leave less than one star, I would. It seems like they are more concerned with being a body factory, picking up way too many people than they can handle, and not keeping families in the loop. Please take your loved one somewhere else; maybe they will be more concerned about their clients and less concerned about their reviews.

    From the owner: Honor Memorial and Cremation Services provides honorable and affordable options for your loved one…read more We offer direct cremation services, burial services, and packages to assist you with hosting your own Celebration of Life.

    Generations Funeral & Cremation Services

    Generations Funeral & Cremation Services

    (14 reviews)

    I live in California, and my son lived in Michigan. So when he died suddenly, we were not sure…read morewhere to turn. Our friend told us about this place. Im so glad we found this place because they have assisted us with all the details. They made it possible to have his remains shipped to California, and have done a great job in helping us through this sad time.

    This was a VERY disappointing and even frustrating service. It was cheap, so if that is what you…read moreneed, go for it. Their cheapness showed in other ways though, and I do NOT rec. this service. First, they sent ONE young man to collect my mom. (I couldn't even watch how he, all alone, was going to move her from her bed to his cart. Moving her alone wasn't going to be dignified, nor respectful). Next, I picked this business partly because they have a building/address in my city. After picking this business and setting it up with hospice+, I was informed that I would have to go to the Farmington Hills area to pick up my mom's cremains, NOT the city I live in, not the place I called, and not close to home. :/ Then they told me to fill out the emailed paperwork before Monday only to never get the paperwork. Yes, I checked the spam folders and called back to double check they had my email address correct, but I still never got the email. Even picking up the ashes was more stressful than it needed to be. When I pulled into the parking lot as per Google, my emotions were raw, but I realized there was no door on the east side of the building. So, rather than try to turn around in a parking lot and go back to Grand River, I thought I'd go around the back and use the alley. Nope. A big, white van was parked diagonally blocking the passage. With slight adjustments, the van could still have been on an angle, but let other cars pass. Thinking it might have been a loading or unloading, I waited. Nothing happened for a long time. I decided to park on the east side and walk around to the west side rather than try to turn around. While I waited, I wondered if the driver just didn't realize that the park job cut off the passage though? So, I left a note. It simply said, "This parking doesn't let other cars pass. :/ ) I thought it might have been someone like the young kid who picked up my mom and just didn't think about how he had parked? Then, I get to the door on the west side and it is locked. I walked to the front, and it says to use the door on the West side that was locked. It is during business hours. ?? I see a sign telling me to call, but the last thing I want to do is to talk to anyone right now, and I'm thinking that the owner must have had an emergency and closed the business? I am just considering that my 40-minute drive might need to be made again, when a woman opens the door and states that the building always locked - even during business hours. Her tone was admonishing as if I should have known they kept their doors locked. I was not told that. Sigh...more stress. I sit down to receive my mom's ashes when the owner strides toward me, swings his arm up and then slaps the note on the desk in front of me as he LOUDLY announces that he "Owns the alley and can block it whenever he wants!!" Um..okay. Can an owner make it harder for patrons and block parts of their own parking lot? Sure. Could both of us have taken a different route? Sure. Could he have explained that it took longer than expected to do something? Could he have said, I'm sorry for your mom's passing and I'm sorry the alley was blocked when you tried to get through? Sure. Could he have let it go? Sure. It just made a VERY depressing and very stressful day WAY more stressful than it needed to be. Maybe he was having a bad day. (I know I was.) Bottom line was, this place was cheap, but the empathy about the moment was not there. If you have another choice, I HIGHLY rec. you take it. Oh, and as I left about 5 minutes later, the van had been moved to allow people to pass through the alley.

    Simple Choice Cremation - cremationservices - Updated August 2026

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