They were very helpful and walked me through the process when my wife passed away…read more Very good prices with no hidden fees. Thank you

Ben took our call fairly late in the evening after our loved one passed and helped us understand…read morepricing and process simply so we could make time-sensitive decisions amidst our grief. He then sent a transporter (which I remembered your name too, as you were lovely). When we arrived in Cremation Source's offices the next day, Crystal explained everything further and helped with the paperwork. She also helped keep things moving quickly since I was in town just another week. Thank you all for your kindness, professionalism and for making things so simple.

I highly recommend Duzak Funeral & Cremation Center if you are looking for Direct Cremation…read moreservices. The care and concern I received after my mother passed was exceptional. Chris and Noah were very professional and thorough. They were available when I had questions and they kept me updated throughout the entire process.

The services Duzak offered were beyond expression…read more Everyone I dealt with at Duzak Funeral Home was extremely kind and professional. Whenever Chris or Nova began a trip, they called to update me on the status--even if the trip didn't directly involve me. For example, when Chris started the pickup at the hospital, I received a call informing me. Once the body was loaded into the vehicle, he called again to confirm. Duzak went above and beyond to accommodate our needs. When we requested a final private viewing at the crematory, they readily agreed without hesitation. They even drove to our home to pick up the clothing and delivered copies of the death certificates they had collected from the county office--without us having to ask. Duzak was transparent about all costs upfront, so we never encountered any surprises. Their fees were very reasonable given the level of service provided.

My wife passed away after a long battle with terminal cancer and I was devastated. From the minute…read moreI contacted Macomb County Cremation Service they were responsive and professional. Monica was exceptional in terms of explaining what was going to happen as well as showing me great compassion and understanding. She made a very difficult time more bearable. I will always remember her. Thank you so very much.

From the owner: Our staff is courteous and understanding. Our facilities are comfortable and immaculate. Our…read moreservices are handled with dignity and respect.

Private cremation service in a comfortable environment. Pleasantly surprised by the cleanliness of…read morethe facility and personal care provided. Cremation Chapel is beautiful.

I live in California, and my son lived in Michigan. So when he died suddenly, we were not sure…read morewhere to turn. Our friend told us about this place. Im so glad we found this place because they have assisted us with all the details. They made it possible to have his remains shipped to California, and have done a great job in helping us through this sad time.

This was a VERY disappointing and even frustrating service. It was cheap, so if that is what you…read moreneed, go for it. Their cheapness showed in other ways though, and I do NOT rec. this service. First, they sent ONE young man to collect my mom. (I couldn't even watch how he, all alone, was going to move her from her bed to his cart. Moving her alone wasn't going to be dignified, nor respectful). Next, I picked this business partly because they have a building/address in my city. After picking this business and setting it up with hospice+, I was informed that I would have to go to the Farmington Hills area to pick up my mom's cremains, NOT the city I live in, not the place I called, and not close to home. :/ Then they told me to fill out the emailed paperwork before Monday only to never get the paperwork. Yes, I checked the spam folders and called back to double check they had my email address correct, but I still never got the email. Even picking up the ashes was more stressful than it needed to be. When I pulled into the parking lot as per Google, my emotions were raw, but I realized there was no door on the east side of the building. So, rather than try to turn around in a parking lot and go back to Grand River, I thought I'd go around the back and use the alley. Nope. A big, white van was parked diagonally blocking the passage. With slight adjustments, the van could still have been on an angle, but let other cars pass. Thinking it might have been a loading or unloading, I waited. Nothing happened for a long time. I decided to park on the east side and walk around to the west side rather than try to turn around. While I waited, I wondered if the driver just didn't realize that the park job cut off the passage though? So, I left a note. It simply said, "This parking doesn't let other cars pass. :/ ) I thought it might have been someone like the young kid who picked up my mom and just didn't think about how he had parked? Then, I get to the door on the west side and it is locked. I walked to the front, and it says to use the door on the West side that was locked. It is during business hours. ?? I see a sign telling me to call, but the last thing I want to do is to talk to anyone right now, and I'm thinking that the owner must have had an emergency and closed the business? I am just considering that my 40-minute drive might need to be made again, when a woman opens the door and states that the building always locked - even during business hours. Her tone was admonishing as if I should have known they kept their doors locked. I was not told that. Sigh...more stress. I sit down to receive my mom's ashes when the owner strides toward me, swings his arm up and then slaps the note on the desk in front of me as he LOUDLY announces that he "Owns the alley and can block it whenever he wants!!" Um..okay. Can an owner make it harder for patrons and block parts of their own parking lot? Sure. Could both of us have taken a different route? Sure. Could he have explained that it took longer than expected to do something? Could he have said, I'm sorry for your mom's passing and I'm sorry the alley was blocked when you tried to get through? Sure. Could he have let it go? Sure. It just made a VERY depressing and very stressful day WAY more stressful than it needed to be. Maybe he was having a bad day. (I know I was.) Bottom line was, this place was cheap, but the empathy about the moment was not there. If you have another choice, I HIGHLY rec. you take it. Oh, and as I left about 5 minutes later, the van had been moved to allow people to pass through the alley.

I was employed as Manager there from 9/14/24-5/26/2025 . Good people employed by a cold corp. group…read morethat cares about nothing but money. If you want cheap cremation for a family you care little about and don't care how long it takes then they can do it, Go somewhere else if want a real Funeral Home. They fired the son of the last private owner. Don't be fooled about a "Private , family, Firm, " That is a lie.

The service provided went well. The big problem with the Michigan Cremation Society is their…read moreoffice staff. I'm not sure what the problem is but it might have to do with multiple funeral homes or offices that do not communicate. They transfer information from one to another and if it's not clear, they do no follow up. A month after the service, there were no death certificates mailed. Nothing could be done with estate without them. I have never heard of any funeral home taking more than 10 days send them. They kept thinking ashes and information was to be picked up and the order was to mail. Had no address even though it was given. There was just constant confusion. Do something else if you are able. The frustration will last for weeks

My mother passed away suddenly at a relatively young age. Fortunately, I knew her wishes and…read morereached out the National Cremation Society after reading their excellent reviews online. Maryann has been such a help and blessing to me during this very difficult time. I am my mom's only child and she is unmarried so everything has fallen on my shoulders to handle. Maryann has been invaluable and also incredibly kind. I live out of state and she even arranged to have the death certificates overnighted to me (I didn't ask she did on her own) because of the time of year. I can't express how happy I am with the service she provided.

Customer service is not helpful. Asked to correct an error in an obituary and they refused. Citing…read moreonly the person who created the account can authorize the correction, sounds okay, until you find out that person refuses to use the legal name that needs to be corrected. Even if the offended person is also part of the immediate family. They don't care about documentation that the name submitted to them was false. Do better.

Three years ago our mother past away. Families First came to our home to pick her up, before she…read morewas placed in the transportation vehicle, all workers stopped and had a moment of silence before placing her in. I can't tell you how much that meant to all of us. They didn't have to do it, but they did. Complete respect for the passing of a loved one. They were excellent to deal with, respectful of our wishes and very very accommodating. I would not hesitate to use their services. World class treatment.

interview only - but compared to another large, 'hard sell' funeral home - Families First towered…read moreover them - for credibility, options, integrity - Families First may well be our choice