Where do I start with Honor Memorial? We used this company on our family's recommendation because…read morethey did a great job. However, this was not our experience at all. Let's start with the fact that it took 3 hours after the original call for them to pick up my father, in the heat. After one person arrived, we still waited for a co-worker from Ann Arbor to arrive, an additional 30 minutes before he was taken into their care. Joe called me around 12 that day to let me know he would call later with information. He never called; in fact, every time Joe said he would call me back, he never did. I called almost every day to get information on what was happening with the body and what paperwork and such we needed to do. Finally, around Wednesday/Thursday, we received the paperwork to have him "taken into their care" and give them the ability to cremate. On Friday, 7/17, I called looking for an update and was told by Joe that he was "confident" my father would be ready on Tuesday. He also said he would call. I honestly did not wait for Joe to call because of his track record with calling me back. When I called on Tuesday afternoon, they did not have my father's death certificates back or his death certificate, and blamed it on the county circuit court. Finally, after much frustration, I called on Wednesday and demanded to know when I could pick up my father. Joe then went on to have a conversation with me about my gaslighting, implying that we had discussed timelines and how much the service cost before. We had in fact never had these conversations; the only time we spoke in length was when he was trying to convince my family that we shouldn't see his body.....which I wonder why?? He went as far as to say it might traumatize us. Finally, my mother and I went to pick up his ashes and death certificates on Wednesday. We then took Thursday to recover mentally and physically, as my mother and I are both disabled. Imagine my surprise when Joe called me multiple times on Friday about a review that my sister-in-law had left. She had apparently left a negative review, and he wanted to talk to me about it. He continued to try to tell me information about my experience that was untrue. In fact, I was so confused about what he was talking about that I put him on speaker, and my immediate family sat in awe. I would not recommend this place at all. If I could leave less than one star, I would. It seems like they are more concerned with being a body factory, picking up way too many people than they can handle, and not keeping families in the loop. Please take your loved one somewhere else; maybe they will be more concerned about their clients and less concerned about their reviews.

I am extremely disappointed with how this funeral home handled the situation involving my baby…read more I signed cremation authorization paperwork as my baby's father, but later, when I was trying to receive some of my baby's ashes, I was told that my authorization had been "disregarded." When I asked about the paperwork, I was also told that my signature was basically only a "courtesy." That was one of the most hurtful parts of this entire experience. I could not understand how I could be asked to sign paperwork involving my own baby's cremation, but then later be told that my signature and authorization essentially did not matter. I also had to go through multiple requests for additional permission, identification, and written authorization before I could receive my baby's ashes. The entire process was confusing, stressful, and emotionally draining at a time when I was already grieving. There were also communication issues, including problems involving email addresses and information being sent back and forth. I repeatedly tried to cooperate and provide whatever was being requested because my only goal was to bring my baby home. I eventually was able to receive my baby's ashes, and I am thankful for that, but I should not have had to go through everything I experienced to get there. I also recently spoke with a manager named Michael about my concerns. Unfortunately, I found him to be rude, dismissive, and lacking compassion toward what I had experienced. This was not a minor customer service issue. This involved my child, my baby's cremation, and my baby's ashes. No grieving parent should ever be told that their signature was only a "courtesy" or that their authorization was "disregarded." Families dealing with the loss of a child deserve compassion, professionalism, clear communication, and respect.

Private cremation service in a comfortable environment. Pleasantly surprised by the cleanliness of…read morethe facility and personal care provided. Cremation Chapel is beautiful.

We had to ship my loved one's body from CA to MI (through Franklin & Downs Funeral Home in Modesto,…read moreCA--reviewed separately). One of the partners, Kathy Desmond, called me personally to initiate contact and let me know how everything would be handled and rough estimates of involved costs (which helped immensely). She was courteous and professional. I then dealt through email with Bill Oldani, who was even more compassionate, courteous and professional. Bill took the time to recommend a local priest for a grave-site service (it was four people total and we didn't want a traditional wake). He also made all necessary arrangements so I literally had to do nothing but give approvals and answer questions regarding preferences. For each step, Mr. Oldani advised me in advance of all costs. (Even down to flowers to be placed on the casket--I gave a range on what I wanted to spend, and he came in the middle, recommending not to spend more due to the brevity of the service.) He agreed to have all costs billed to my local CA funeral home so I could pay everything in advance at once for convenience, which removed a lot of stress and worry. Throughout the process, Bill made sure all my queries were answered satisfactorily and encouraged me to contact him with any others at any time. At the cemetery, I met with Bill's associate Kelly (apologies if I'm misremembering the name) who had my brother and I sign all needed paperwork and explained every part of the process and service. Though she was young enough to be my daughter, she was still courteous and professional, which was appreciated. (Only two minor downsides: 1) the priest sped through the scripture readings like the disclaimer of a car commercial, and 2) we were offered the chance to pay our last respects in private, neither the priest nor Kathy stepped away to give us any privacy so it was too awkward to do so. The first was not A.J. Desmond's fault and the second may have been due to the conditions or the cemetery's policy, so I am not deducting any stars.) What truly impressed me was that after my return trip home, I received a letter from Bill expressing his condolences, as well as information and brochures regarding death-related scams to avoid, and free-of-charge grievance counseling services. (The local CA funeral home did not provide either.) Very appreciated. Death is something no one wants to deal with but everyone will have to eventually, and A.J. Desmond & Sons, and especially Mr. Oldani, made the process seamless and stress-free. I give them my highest recommendation--and deepest thanks.

Very comfortable and pleasant place to go and visit a deceased friend or loved one. Staff is very…read morepleasant, chapels are spacious and clean, and there is ample parking.

Professional courteous emphatic I truly recommend them for your animal service and the cremation of…read moremy dog if 13 years his name was Gizmo Was was hit by a car September 6th 2026. Keep up the good work you guys were awesome.

Resting Rainbow of Metro Detroit offers a level of warmth and care that truly sets it apart. The…read morespace feels calm and comforting, and the entire team meets you with genuine compassion, patience, and clarity. They guide pet owners through incredibly tender moments with respect and steadiness, creating a space where every pet is honored with dignity and every person feels supported. A beautiful, thoughtful resource for our community during one of life's hardest goodbyes.

AJ Desmond & Sons is excellent. The person who took the call from my family at 3:00 AM on Sunday…read moremorning was pleasant and professional. The two people who came to the house to pick up at 4:00 AM during a snowstorm were very professional. The Funeral Director, Sherry, was empathetic and professional. There was no "sales pressure" of any kind. Sherry gave clear descriptions of all the services and prices. Everything was very clearly and compassionately explained. Once services were selected, Sherry carefully reviewed them and the prices. The prices were very reasonable. There is ample parking. The decor of the funeral home is attractive. The common areas and every room I saw were spotless. Every aspect of my family's contact with AJ Desmond & Sons showed caring and professionalism. I highly recommend AJ Desmond & Sons!

A loved one passed away at home and this was the nearest funeral home. We called and they were able…read moreto come pick the deceased person up. We went up soon after to discuss services and pricing. The place itself is gorgeous; bright, welcoming. Not stuffy or sad. You can tell it's been recently updated. We were comfortable in the lobby and in the consultation room. We were offered complimentary bottled water, which is nice when you're bone dry from crying for hours straight. We made it clear from the beginning we didn't want a funeral or even viewing service. The salesperson was respectful of that and moved forward with going over cremation services. The cremation service itself is carried out by another company and was only like $600? But for some reason, the funeral home charges almost $3000 on top of that for their time and services. That seems wild to me for someone who didn't want viewing, mourning services, visitation, etc. It's expensive to live and it's expensive to die. The salesperson was friendly and mostly respectful, although we could hear the misogyny when he spoke to my husband directly, and not his sister, who was actually handling all the business. Don't like that. But he accommodated all of our simple requests without fuss. Besides the oldschool mentality of our salesperson, it was a fine place to spend a couple hours talking about a dead person.

The services Duzak offered were beyond expression…read more Everyone I dealt with at Duzak Funeral Home was extremely kind and professional. Whenever Chris or Nova began a trip, they called to update me on the status--even if the trip didn't directly involve me. For example, when Chris started the pickup at the hospital, I received a call informing me. Once the body was loaded into the vehicle, he called again to confirm. Duzak went above and beyond to accommodate our needs. When we requested a final private viewing at the crematory, they readily agreed without hesitation. They even drove to our home to pick up the clothing and delivered copies of the death certificates they had collected from the county office--without us having to ask. Duzak was transparent about all costs upfront, so we never encountered any surprises. Their fees were very reasonable given the level of service provided.

I highly recommend Duzak Funeral & Cremation Center if you are looking for Direct Cremation…read moreservices. The care and concern I received after my mother passed was exceptional. Chris and Noah were very professional and thorough. They were available when I had questions and they kept me updated throughout the entire process.

This location is great. Being able to have a viewing in private is very nice. The setting is…read morealso very nice and comfortable. I'm glad that Pixley had this location available when we needed it. It's was much easier for our needs than their Rochester location.

If yelp had 10 stars they would get it. What a great group of people. They made things so easy…read more Can't say enough good. Thank you so much

It was good the people who work there were nice I would have all my friends and family members go…read moreto them good job

Negative 30 stars - customer service SUCKS- never have been treated more rude in my life ! Trying…read moreto have cremation service scheduled 2 months ahead of time - getting nowhere. Ready to take my own shovel & bury 3 employees, along with relative

My family has used them a lot throughout the years. I wouldn't even imagine going to anyone else…read more They handle large crowds very well and peaceful small ceremonies as well. I know that my loved one is in the best and most respectful hands. Thank you guys for everything! -Dean

If I could give more than 5 stars, I would…read more When my beloved mother passed away on March 15, I was already in deep grief--but what made things even harder was dealing with unexpected complications surrounding her prepaid funeral arrangements. She had thoughtfully paid for everything 32 years in advance, intending to spare us any burden. Unfortunately, after the original funeral home owner retired and transferred her contract to another funeral home, I encountered a very distressing situation with them that was dismissive, rude, and suddenly demanding additional money despite previously telling me everything was fully covered. I was shocked, overwhelmed, and honestly heartbroken all over again. That's when I found Mr. Patrick Lynch and Lynch & Sons Funeral Home--and everything changed. I called after hours on Friday and left a message, not expecting to hear back until Monday. To my surprise, Patrick Lynch called me back within 10 minutes. He spent 45 minutes on the phone with me, patiently explaining everything, going over the other funeral home's statement line by line, and helping me understand what was actually going on. He was calm, compassionate, and incredibly knowledgeable. More importantly, he genuinely cared. For the first time since my mom passed, I felt a sense of peace and relief. I immediately knew I wanted to move my mother into their care. The next morning at exactly 10 AM, just as promised, his son Paddy Lynch called me. From that point on, everything was seamless. Paddy was kind, attentive, and so easy to work with. He handled every detail with grace and professionalism, making a very difficult process feel manageable. They helped me create a funeral that was truly beautiful and elegant--far beyond anything I could have hoped for. Even though my mother was not embalmed and went directly to the church, everything was handled flawlessly. One of the most special touches was the Juilliard-trained violinist, Sonia they arranged, which made the service incredibly moving and unforgettable. The entire experience was handled with such sensitivity, dignity, and care. In a time of deep grief and despair, Patrick and Paddy Lynch were not just helpful-- they were a source of light, compassion, comfort, strength and steady support. They treated me like family, not just a client. My mother's funeral was absolutely perfect--graceful, meaningful, and filled with love. I will be forever grateful to them for guiding me through one of the hardest moments of my life. I cannot recommend Lynch & Sons Funeral Home highly enough. If you want compassionate, honest, and truly exceptional care for your loved one, this is the place to go.