Kemp Funeral Home & Cremation Services is located on Evergreen Rd between Northwestern Highway and…read more9 Mile Rd in Southfield, Michigan. The licensed funeral director is Stephen R. Kemp, II, CCO. Their motto is 'Where Lasting Memories are Uniquely Yours.' I have attended multiple viewings and services here at Kemp Funeral Home today and in the last several months. Many of the services were for parents of my friends and neighbors. The services were conducted professionally by Kemp staff and with ultimate respect of the grieving families. FYI: Kemp Funeral Home offers live streaming of their chapel services. This provides great value to friends and loved ones who may be unable to travel to attend the service in person.

We lost my grandmother this year and decided to go with Kemp Funeral Home & Cremation Services to…read morehandle her home going service. Everything went very well, but the reason I am writing this review is to give a special Thank you to William. I believe he is the youngest employee there and currently getting a degree in Mortuary sciences. His entire aura was so kind and calm. It truly put my entire family at ease throughout such a heartbreaking experience. Thank you Kemp for your compassion and care, and special Thank you to William. May you continue to grow in your craft.

I feel that this organization should do a little fact checking before sending out mailings. We just…read morereceived a letter for a free pre planning event but unfortunately my mother passed away in March.

Zach did an amazing job with our cremation arrangements. My family couldn't have asked for a better…read moreexperience. He was extremely on top of everything, we were informed on every step along the way and he was prompt and quick with responses and delivery. He is a gem to work with and wouldn't have worked with anyone else! Thank you Neptune!!

I highly recommend Duzak Funeral & Cremation Center if you are looking for Direct Cremation…read moreservices. The care and concern I received after my mother passed was exceptional. Chris and Noah were very professional and thorough. They were available when I had questions and they kept me updated throughout the entire process.

The services Duzak offered were beyond expression…read more Everyone I dealt with at Duzak Funeral Home was extremely kind and professional. Whenever Chris or Nova began a trip, they called to update me on the status--even if the trip didn't directly involve me. For example, when Chris started the pickup at the hospital, I received a call informing me. Once the body was loaded into the vehicle, he called again to confirm. Duzak went above and beyond to accommodate our needs. When we requested a final private viewing at the crematory, they readily agreed without hesitation. They even drove to our home to pick up the clothing and delivered copies of the death certificates they had collected from the county office--without us having to ask. Duzak was transparent about all costs upfront, so we never encountered any surprises. Their fees were very reasonable given the level of service provided.

My mother passed away suddenly at a relatively young age. Fortunately, I knew her wishes and…read morereached out the National Cremation Society after reading their excellent reviews online. Maryann has been such a help and blessing to me during this very difficult time. I am my mom's only child and she is unmarried so everything has fallen on my shoulders to handle. Maryann has been invaluable and also incredibly kind. I live out of state and she even arranged to have the death certificates overnighted to me (I didn't ask she did on her own) because of the time of year. I can't express how happy I am with the service she provided.

Customer service is not helpful. Asked to correct an error in an obituary and they refused. Citing…read moreonly the person who created the account can authorize the correction, sounds okay, until you find out that person refuses to use the legal name that needs to be corrected. Even if the offended person is also part of the immediate family. They don't care about documentation that the name submitted to them was false. Do better.

Private cremation service in a comfortable environment. Pleasantly surprised by the cleanliness of…read morethe facility and personal care provided. Cremation Chapel is beautiful.

Jim was great to work with. He was very personable and and had a great sense of humor it was…read morestrange that everyone who worked. There was a senior citizen, and they did things very old school with using a calculator to add up the fees that were due and Just everything looks like it had been frozen in time. As far as the ambiance and the décor\n I compared them to national cremation services, which was about $600 more. I Trusted this business, and I would recommend them, I found out later that it is free donate a body to science Which is what I would have done. Had I known about that earlier

Service was outstanding, very caring and thoughtful staff. They made sure every detail was covered.read more

They charge double what others cemeteries charge to open a grave site... when a family has owned…read morethe plot for decades.. they take advantage. They also poorly maintain shrubbery, trees that they insist you must buy from them at exorbitant prices. Given the sad circumstances this just adds to a horrible experience.

The regular site they had for ordering grave blankets etc and rules of the Cemetary has disappeared…read moreand now the site is all about memorial planning...where is all the info about what to do for flowers etc? I live an hour away!

Mark and the entire staff at Heeney‑Sundquist are truly extraordinary. The compassion and care they…read morehave shown my family over the years is unmatched. From the moment you walk through their doors, you can feel the respect and dignity they give to your loved one, as well as the genuine kindness they extend to the family. Thank you, Mark and team -- your support during life's most difficult moments means more than words can express. Your dedication and compassion are deeply appreciated.

Our family has worked with the Heeney-Sundquist funeral home for many of our families final…read morearrangements. They have always been supportive, sensitive and caring. I want to especially thank Nathan for his help this week as we said our goodbyes to my Grandmother. He was attentive, caring and unobtrusive. The ideal qualities for a person working with families in mourning.

My daughter passed away in Michigan in November. My other daughter who lived close by made…read morearrangments for Cremation. I talked with a lady there who was extremly helpful in helping returning my daughters ashes to me, in Florida. She had them boxed in a Human Remains Container and sent Overnight/Priority Mail and I received them 6 days later. This is by no means a problem with Generations, but a problem with the USPS. There is only one way to send ashes, and that is by USPS in a Box that you have to order online at no charge,Overnight /Priority .thanks to Generations Funeral home for everyting they did my Daughter, and myself.

Our family had a very upsetting experience with this company during one of the most difficult…read moremoments of our lives. My mother-in-law passed away in the middle of the night while under hospice care. we were told we needed to choose a facility immediately for transport. Our plan was a simple cremation, but we also wanted the opportunity to see her one last time to ensure she was treated with dignity. When we contacted the company, we " no one allows that" which is completely untrue. Other funeral homes later confirmed that viewing prior to cremation is absolutely allowed. we were also told we would be charged $500 just for the pickup. While we were willing to pay, the situation became far more distressing when they refused to release her without her estranged husband's signature-even though they have been separated for over 25 years. The funeral home we ultimately chose even reached out to them several times including at 3:30 Pm because they had not followed through as expected. It felt like our loved one was being held hostage until payment was made, which we paid immediately without hesitation. We were also questioned about whether we were having her cremated still,and why we were choosing another cremation provider, which felt inappropriate and unprofessional given the circumstances. The funeral home we ended up working with has been in business for over 60 years and told us they had never encountered behavior like this. During a time when compassion, professionalism, and respect are critical, this experience was the exact opposite. i would strongly urge others to carefully consider their options.