Losing my dog of 16 1/2 years was one of the hardest things I've ever gone through. He wasn't just…read morea pet--he was family, my best friend, and my constant companion. He went everywhere with me. He passed away on a Sunday afternoon, and when I called Angel Oaks Pet Crematory, I was honestly surprised someone answered. I could barely speak through the tears, but from the very first moment, they were incredibly kind, patient, and compassionate. They immediately put me at ease during one of the most difficult moments of my life. When my wife and I brought him in, the level of respect, care, and understanding they showed was truly remarkable. You can tell they genuinely care. I was told the urn I selected might take 7-10 days, which I completely understood--but just two days later, they called to say everything was ready. The urn itself is absolutely beautiful. I can't say enough good things about Angel Oaks. If you've lost a beloved pet, I highly recommend them. They treated my dog--and us--with the dignity and compassion we needed. I'm truly grateful.

I cannot recommend this business based on my experience…read more I want to begin by acknowledging that the owner was professional and respectful throughout this situation. Unfortunately, my overall experience was negatively impacted by the handling of my case by the front desk staff. After my dog passed away, I was told I needed to complete a JotForm before the cremation process could begin. I informed the receptionist multiple times that I had never received the form and asked for it to be resent. During my first call, I was placed on hold for approximately 16 minutes and was assured it would be sent. By the following day, I still had not received it, so I called again. Rather than addressing the issue, the receptionist was dismissive, repeatedly interrupted me, and was unwilling to listen as I tried to explain that I had never received the form. After more than a week with no updates or communication regarding my dog's remains, I was informed that the cremation would no longer be performed and that I would need to retrieve my dog's body instead. As a grieving pet owner, I found this deeply distressing. After my dog's body had been in their care for over a week, I was faced with the possibility of having to identify and transport her remains myself. This is an experience no family should have to endure, particularly when the delay resulted from a communication breakdown outside of their control. Compassion, clear communication, and professionalism are especially important when families are coping with the loss of a beloved pet. While I appreciate the owner's professionalism, the lack of communication and the way this situation was handled by the front desk left me disappointed and added unnecessary emotional distress during an already difficult time.

Back in March we lost our beloved German Shepherd Shade. He was my buddy, my shadow and my play…read morefetch buddy. Just like our previous pets we took Shade to Pet Cremations. As usual Jacob was professional,understanding and very caring. Will keep recommending him to all our friends. Thank you again Jacob! We appreciate everything you have done for us.

So this is either my second or third time using Pet Angels Cremation. (Sadly, too many very old…read morepets! ) Jacob is amazing! He sits down and answers all your questions with love and kindness. Guides you through with ease and helps comfort you with the grieving process. You leave your pet in his hands feeling like they are also his family that he will care for with respect, love and dignity. You feel as if you have left your baby with family. Highly recommend in your time of need.

Beautiful job with Memorial box. Also, many choices of memorial jewelry, cremation urns,…read morespecialized glass memorials. If you can think it they probably can get it for you. Turnaround time is quick also.

Great people. They came and picked up our buddy and did a great job. They fully understand what…read moreit's like to loose your best friend

I was so blessed when my pet was returned to us after his cremation. Having to euthanize, a pet is…read morepainful, I hadn't even thought about what I was going to do after he passed but fortunately my vet recommended cross river, and they took care of everything. When I received Oliver's ashes and all of the extra little additions, it just brought me so much comfort (his footprint and a little bottle of his fur). I felt like our hard decision ended with a really sweet way of honoring him. I do recommend this company if you're ever faced with the losing a pet and wanting to honor them. The service was quick and affordable...

Letting go of my dog, Spot was extremely difficult. However, I knew it was the right thing to do…read more The cremation services by Cross River Pet Cremations gave me great comfort and peace. The beautiful wooden box that was engraved with his name, the little bottle with his fur, and the paw print were welcomed, but unexpected. Thank you for adding these personal touches to help me honor my much loved boy. Joy Pruner China Spring, TX

Excellent communication A lovely memorium to our pet…read more Not too expensive Received ashes in a lovely carved box with pets name and a paw print in something like ceramic.

My highest respects for this establishment and the talented staff. Our beloved dog was euthanized…read moreon Mother's Day. Blue Pearl sent his body to get cremated at Fond Memories. Apparently they are partners. We picked up Tanks remains today 5/19/19 and they did an amazing job. No detail was minor....from the beautiful box & carving and his name of the box to the paw print and the letters & certificate. Exceeded our exceptions!!! Thank you so much Laura. I had the pleasure of meeting Laura one of the directors there about a year ago when one of our Explosive detection K9 was killed in the line of duty & they without question are the best. I can not say enough about this profesional establishment. So grateful. Highly recommend Fond Memories

Briley is amazing and sweet. Took care of our sweet Pearl girl in our time of need. Was very good…read morewith communicating by keeping me informed of the entire process

Words really cannot express my gratitude for the services that Briley at American Pets Cremation…read moreprovided to us. Our beloved 17 year old cat died unexpectedly at home. We called Briley and she came to collect Tiger on the day we called - which was a relief. She explained her services and the process, and then a couple weeks later arranged to bring him home on a day that worked for us. We were very touched by the package that his cremains came in, with sweet imprints of his paw and nose. These provided me with unexpected comfort. Briley's services really made a difference when we were/are grieving the loss of a cherished pet and companion. I highly recommend her.

Our vet chose them to take care of our rescue "Buddy." It was all returned to us beautifully. I…read morewill always miss him, but I have very nice memory box with his ashes and a big paw print. Thank you Devoted Pets!

I used Devoted Pets and Cremations after the passing of my 14-year-old lab, Tex. It's taken me a…read morewhile to pen this review, but after another fur-baby passing in my family, I remembered Devoted Pets, as we plan to use them again. They came to our house to pick him up. I can't remember how long the cremation took, but they were thoughtful in our back-and-forth communication. From me picking out his urn to the text that would be engraved on it, they were communicative and kind.

Dr. Ong is truly an angel! Her patience, serenity, level of care, and soothing demeanor are…read morephenomenal. This morning, my family had to say goodbye to our elderly, loving German Shepherd, Pi, whom we recently discovered had hemangiosarcoma, a fatal cancer. Leading up to the appointment, Dr. Ong was easily accessible for the initial booking and questions, even when we vacillated on whether to go through with the appointment at all. You simply can't beat having such privacy and intimacy during your pet's final moments at home. Dr. Ong was efficient and offered comfort for everyone involved, including our other surviving dog--who was a bit anxious and wary--before, during, and after the euthanization procedure. We couldn't ask for better care. The crematorium service was an added bonus to not have to worry about our beloved girl's remains being cared for. Thank you, Dr. Ong for your professionalism, commitment, and authentic love for animals!

Called to schedule and it was one of the coldest experiences and responses from Dr Ong. Just…read morecompletely emotionless. This is an emotional experience. I almost never write reviews. call someone else that gives a f*ck. Lap of Love was incredibly kind and warm throughout the entire call.

I lost my 18 year old baby girl March 29th. We were in Port o connor when she crossed the rainbow…read morebridge. I didn't have my head straight when we discovered baby girl had passed and chose the first place for cremation on Google, which was a certain animal hospital that when we got there said we would get her back in a month. After a few days my husband and I decided that that was too long and we found eternal waters online, watched the video of the process and liked that it was more environmentally friendly than traditional cremation. And the fact that my baby girl loved swimming in lakes and beaches seemed like this was meant to be. Thank goodness they offer pickup from the other clinic we had her at. That would've been tough for us to do. Lilia was super sweet and understanding even with my weird request of sending me a photo of Lucy to make sure the right dog was picked up. But thank goodness she suggested me sending her a photo of Lucy so she can confirm during the pickup. That made it a lot less painful. She texted me immediately on pick up that it was 100% my baby girl. Told it would take about a week but it ended up being 2 weeks. It was worth it with all of the extra things we got to keep in her memory. I had asked for an impression of her front 2 paws, one of her feet became deformed as she got older, a single paw print, a nose print, and her different colors of fur in a jar which I was really impressed she got all of the colors because I had just groomed my baby before she passed and her fur was short. I will take my future babies and recommend them to people in the future. She was so kind and understanding during one of our hardest losses. Thank you!

The owners do not care about your baby, they do not care about your loss, nor do they care if they…read moreeven provide your babies remains back to you. They refuse to speak to you when you have questions about their mistakes. I warn you do not use this facility or any Aquamation facility in TX since they almost all get sent here apparently.