My Dad had a pet scan for a very large tumor. It has been 8 days and it hasn't been read. This…read moreplace is a SS. They are saying two weeks! Go somewhere else! Nothing but excuses here! Pinellas Park location!

The front desk doesn't understand what a fully funded HRA is. After them refusing to speak with…read moreCigna about billing, we left. They wouldnt confirm with their billing department, they still DEMANDED payment. I believe the manger "D", she was absolutely no help! This is the last place we will use for MRI work.

When I called, they got me scheduled in the next day . When I went in, they were eager to assist…read moreright away. All of the staff was super friendly. Brian was very helpful, upbeat & joked some. I appreciated that! I was a little hesitant since this was my first mammogram. Dana was my radiologist tech. She helped me stay at ease, was very friendly and got me smiling! It was a painless visit. I was definitely afraid about how much pressure and discomfort I was going to have, but I was surprised to not have any pain leaving there. She also made me feel like family ;) Thank you!!

This outpatient facility was outstanding. Dr Menon and his staff were very professional, great…read morebedside manners, detailed oriented and took good care of me.

We had several issues with this location. Though the staff was very nice, my name was improperly…read moreput into the system. This causing several issues. Secondly, when we scheduled, we were not told the ultrasound machine was not properly working. The tech was not able to provide me with imaging of our first and major ultrasound for our child. This was huge! I would have never scheduled here. Then I was told they were having trouble making the measurements. All in all this left me feeling uncomfortable and uncertain of the test results. When I confronted the desk assistant she didn't seem to know what to do. I also sat over an hour after our apt time because they were busy and didn't have time to check my insurance benefits, allowing all other to continue to pass me up until it was confirmed. Also while back in the ultrasound room, although there was a paper over the bed, the pillow was well used and had several stains that looked like blood on it. And the paper did not cover this. Super gross.

Simon med has other locations that provide a better experience…read more The staff either is t trained in how to give good customer service or they don't care. I would err on the side of needing training. It seems unorganized and often they have one person doing the job of several, they could use process improvement.

While the staff is very pleasant, the office is very poorly run. I have walked out of there 3X's…read moredue to delays in my appointments. This last time I even stopped in to schedule my appointment and stressed how I didn't want to be kept waiting and today again they weren't going to get me in on time. I personally find this to be very inconsiderate of their clients time. I'm still a working woman and taking time out to have an MRI which takes about 45 minutes is difficult for me. Anyway, I will no longer be their customer.

This location is owned by Rose Radiology & had a couple name changes. They are now named Akumin…read more I had this mammogram appointment scheduled for over a month. I had to move mountains to make it work. I was told to show up 15 mins in advance for my 8am appt so when I showed up the doors were locked. The kind lady who works the desk told me they open their doors at 8am and then we joked about the communication break down from one hand to the other. Then the X-ray equipment did not work. What was worse is they knew days prior but did not call me to reschedule. I would not be so upset if I did not have to juggle the calendar of others including my 90 year old mother with Alzheimers. I left and called another radiology organization to schedule my mammogram. Its too high risk to go here when they have old equipment that does not work. The staff was very kind and apologetic.

Had a 3:27pm appointment, why 3:27pm instead of 3:30pm?? Was there 15 minutes early no one in…read morewaiting room and no receptionist could hear man and woman talking in a back room stood there for 10 minutes waiting and finally a woman came out and saw me asked if I had appointment told her yes at 3:27pm she then went on to say it would be an hour before seeing me she was getting ready to do a test on a patient the same as I would need!! I asked what test do I need as this was my first appointment and had never been seen, she said an ultrasound and said to have a seat, I sat in the waiting room for 20 minutes when my cell rang it was a guy from USA Vein calling to see if I was coming!! Told him I was sitting in the waiting room, he hung up saying he would let the doctor know, waited another hour heard no more from anyone or see anyone so I got up and left!!!

This place is the absolute worst! The main office scheduled me for 4:00. When I got there, they…read moresaid they closed at 4:00 and were leaving. They had messaged my phone three or four times a day for a week confirming this appointment, but didn't have the decency to cancel the appointment if they were closing at 4. Then when I arrived for appointment #2, they said the sonogram lady wasn't there. At appointment #3 they said the sonogram lady was overbooked and to see the Dr., which was useless without the sonogram. He turned on a video and left the room. The fourth appointment the sonogram lady spent 15 minutes checking my veins, and I was told there was nothing wrong with me. They recieved $1200 from my insurence company for 15 minutes. I paid my copays before I left the office, now they say they have no record of my payments and want $155. They had a bunch of excuses why they couldn't give me a reciept. They cost me $200 in lost wages to go to their poorly run, stinky, hole in the wall with inadequate parking. They are now calling 4 - 5 times a week harrassing me for money, after they stole my co-pays and committed insurence fraud by charging for all those useless office visits. They are nothing but thieves and liars.

Absolutely awesome. I've been a patient for years but had to return due to my insurance requesting…read moreupdated images. Their machine broke Friday. Things happen, and they kept me updated even when I had a minor emotional breakdown on the poor lady calling. These absolutely fantastic folks were able to get me in on a day they were normally closed. I'm in a fair amount of pain and need this to move forward to get relief. Everyone was so helpful and kind. I paid cash because, again, my insurance and they didn't treat me as someone who was lesser than for choosing that method. Thank you, to all of you. It was an exceptional client experience and you are the best. You didn't have to go above and beyond, but you did. It is appreciated.

Central imaging is my choice for all images that are prescribed to be done by my physicians. I have…read morefound over the years that the staff the technicians, the people in the back whoever answers the phone are always willing to help you. I definitely suggest that if you need an x-ray and MRI etc. that you first considered essential imaging.

Xray appt 2/16 @ 2pm. I arrived a little early. Reception was very kind and polite and got me to a…read morechair quickly. Only waited like 11 mins and was called by Tech. He even helped carry my oxygen machine to his room for me. I was done within 3 mins and the nicely left me in a chair outside his door until I got my equilibrium back. Took a couple of mins. As I left everyone said bye and I was actually on the way home before my actual appt time. They were great!!! Karen, 76, Largo

As long as you register online, the paperwork that you have to fill out when you arrive is…read moreminimized I was there early. I got taken in early. The procedure took five minutes very polite, young gentlemen, and it was all good. I recommend their care.

If you have to get an x-ray or any kind of imaging done, this is the place. The staff is great,…read morefriendly and professional. They go out of their way to make their customers feel welcomed. They even have Candy in the waiting area. Fastest time I've ever received my images or the results from any MRI ever! My orthopedic used to send me somewhere else. I suggested they stop using the other place and start using Tampa Bay imaging. And they have evening appointments here so you don't have to take time out of your busy workday. . Dan made my experience easy, effortless, fun, she's an outstanding part of the team . I have been to several other places for imaging, this is the only place I will go back to. The quality of the service, the professional treatment, the clean, waiting area,, the great staff, how professional, quick and easy their Tex are. How they go out of their way to make sure you have the best experience possible. I'd give this place of 10 if there was that option

Extremely helpful and exceptional customer service, I had never received an X-Ray before so I was…read morequite nervous but both the people at the front and Tech who helped me were so kind and made me feel comfortable! Can't recommend enough, hopefully I won't need another X-ray soon but if I do, I know where I'm going :)

This business is now called Akumin Radiology…read more My insurance recommended this location that is out of my way but cheaper than Baycare. It was harder to schedule appointments yet if you speak Spanish it will be easy process. I have been told their radiology equipment is old but learned on my visit the Ultrasound equipment is up to date. The person at the check in and technician at this location were very nice and helpful.

Tried to schedule an appointment today for 4:30, during regular business hours, but was told the…read morex-ray tech goes home at 4. While I have no issue with someone leaving early, if your normal business hours are until 5, you should offer all of your services until then. Their website also states late evening and weekend appointments are possible, but they didn't seem to want to be accommodating. Too many better options out there to put up with poor customer service as stated above.

Tim at the St Petersbug office was exceptional at his job. He put me at ease and was very…read moreproficient in conducting a pet scan. He was encouraging and attentive.

I had an MRI and x-rays done at this location today. Anna (best name EVAH) at the front desk was…read morevery friendly and a delight to deal with. My registration process went smoothly and quickly. My MRI/X-Ray tech, Jason was also very friendly and a pleasure to deal with. MRIs can be a pain due to the closed space you are in, but Jason made me feel comfortable. The facility was very clean and there was lots of parking, which is always a bonus! Thanks Anna and Jason for making an otherwise uncomfortable experience a great one for me!