First off-if you don't feel like reading this whole love letter, the point is this:…read more Sunny is amazing and everyone would benefit from training with her-we need more trainers like Sunny!! I've been a dog wanter for YEARS-but only recently did we find ourselves in a position to actually get a dog, so of course, here we are with our quarantine pup. Turns out that the stress of a global pandemic coupled with the arrival of a new fur baby is a recipe for disaster. I was at my wits end, honestly believing that we made a mistake getting a puppy and that I was ruining her everyday. My family was stressed and sad and on edge. Then we found Sunny and JackPack training. It was a whole new ballgame from day one. Not only did she help us with training in person, we also felt comfortable reaching out to her for help between sessions, and she got us through many puppy meltdowns with her advice. Right away she realized I needed to work on my confidence and reassured us that we were doing a good job and making progress. Sunny turned my anxious and stressed out puppy into a happy and loving teen dog! Everything from leash walking, to crate and potty training, to manners when greeting strangers-Sunny can help you. She's reliable, enthusiastic, encouraging, and worth every penny. If you have a puppy or even a grown dog-she can help you train them into your dream dog.

Sunny is AMAZING. One of my pups is very shy, but Sunny worked her magic and now he loves her!…read moreSunny is super detailed oriented and will provide a level of training that is second to none. Sunny also boards fur-babies as well for an immersive training experience. If you need someone to watch your pup while your away, train the little rascals, or even just a potty visit in the middle of the day, I cannot recommend Sunny enough!

I had no clue what I was getting myself into purchasing my two month old Rottweiler puppy Victory…read morein December of 2021. It was an emotional roller coaster. Victoria was amazing with Victory. She's very reliable, resourceful, and most importantly knowledgeable when it comes to dogs. She's the dog whisperer. My puppy Victory literally worships the ground Victoria walks on. If you are serious about having your dog trained well hire Victoria. If you're a first time dog owner, buy 12 sessions. We've come a long way from where we started. Victory and I went from the puppy struggles of her crying relentlessly in her crate to me now being able to be in the same room while she's in her crate and not crying. The struggles of leash training to now being able to eat out on the patio at restaurants. Investing in your dogs training is so important. I promise you you won't be disappointed by hiring Victoria as your dog trainer.

We love Victoria. She has worked with us for a long time. We have a lovely but very rambunctious…read moreand kinda too smart Goldador. We're still working hard but have definitely seen benefits from her advice.

Staff is always super welcoming, and takes great care of our pup!! I've boarded, done doggy…read moredaycare, and done grooming here and no complaints!! Staff was always great at getting us in for last minute care too!

We love bringing our dog here , she has been coming here since 2021 . They have had a couple of…read moregroomers leave , which were my dogs prior groomers . So now have been looking for a new groomer for her. All that we have tried have been good , but not how we love to see her (how they use to groom her) we will be trying a new groomer today ! Hopefully she is the one The only reason for one less star, is bc I still haven't found the right groomer for her here just yet

I got some useful training out of this, particularly around training with distractions, but I'm not…read moreentirely in agreement with their methodologies. The very frequent use of leash popping for a dog "thinking evil thoughts" just didn't sit right with me. My main issue is that I don't want my dog heeling (or doing any other behavior) with her tail between her legs in fear, I want her eagerly and enthusiastically participating. So I gave it a new command and used positive reinforcement only, and her body language completely shifted. Another example is the labeling of a dog as "having a temper tantrum" because it wouldn't listen to a "down" command. This is probably anthropomorphizing and not evidence-based. The trainer's advice to step on the leash and wait ultimately didn't work to get the dog in a down, and he looked very physically uncomfortable.

Was recommended from my niece! glad we brought out golden here for training. We did puppy thru…read moreCGC (4 classes) mostly with trainer Natasha and have had great results (that's been almost 3 years ago that we started) I tried another training center with our new golden puppy (since it was a lot closer) and I wasn't quite as happy so she started beginning home obedience here hopefully we will have as much success with this one.

Our very aggressive Westie had become uncontrollable. I eas ready to give up. Alex very calmly…read moreworked with us and suggested changing meds. Angus is a new dig. Back to his snuggly self. Even the groomer asked what happened. Thanks for making us not give up

We tried two other trainers before getting in touch with the dog sensei. We met with Alex just…read morethree times and the instruction and techniques he used were exactly what we needed to help get our giant now 11 month old puppy to be well behaved in the house. If you watch, listen, and stay consistent with what he says I think anybody would have good results with their dog.

They did a good job when my dog had an accident over the weekend. I can recommend them if you are…read morein need of these services

Our dog was hurting in the middle of the night, also peeing blood. 2am on a Thursday with not many…read moreoptions nearby. Called BluePearl and they hinted itd be several hours wait so checked out Affordable Animal Emergency here. Parked on the street and they had us come in right away. They were upfront that its a $159 diagnostic. Turned out it was a UTI for the dog, so $40 antibiotic shot, $30 for antibiotic pills. Then I requested something for the pain, which they gave the dog an injection that would last 18 hours, $80. So it all came out to $300-ish which i was surprised, I thought itd be more for an emergency visit at 2am, complete with diagnostic and treatment. Granted, xrays/ultrasound wasn't conducted but there wasn't need. Our dog is back to her old self after a couple days and we're thankful there's a 24 hour vet in Auburn!

My dog has been a customer here for food and vet care since he was a puppy, so I trusted them to…read moregroom him for the first time. While the groom itself looked fine, my dog was cut near his private area and this was not disclosed to me. My dog is very reactive -- there is no way this injury went unnoticed. The groomers requested I bring him in so the vet can take a look at th grooming injury and for me to be eligible for a refund. He was prescribed both a topical and oral antibiotic that he needs to be on for 2 weeks. This was presented as them "making it right," even though the visit was necessary solely due to their mistake. When I requested my refund, I was initially offered only $20 on a $140 grooming bill. After insisting, they agreed to a full refund -- and then immediately removed me as a client, meaning I now must also find a new vet as well. There was no empathy, accountability, or concern shown for my dog's wellbeing. Since the incident, my dog has been uncomfortable, wearing a cone, refusing to use the bathroom, and barely eating. I've had to rearrange my schedule and miss work to care for him. Mistakes happen. But how a business responds to them matters -- and this response was unacceptable.

DO NOT USE REBER RANCH GROOMER! Made an appointment two months ago, just moved to the area. They…read morecalled me three times, to verify the six upcoming appointments I had made, for monthly maintenance and a deep grooming spa day. Each time they were confused by what I asked to have done, saying that it was booked incorrectly, by the previous employee, obviously not knowing what each employee was doing. My husband took our German Shepherd girl in, they spent 10 minutes on her, didn't do half of the items that I asked to be done, charged 55 bucks, and refused a full refund. Instead, they created their own package, slapped a price on it, and did what they wanted to do. Not what the customer asked & paid for. We made an appointment, got an email, got a text message, and they made him wait as a walk-in, instead I'm giving him the appointment he had made. I called to speak to the assistant manager, she was dismissive, argumentative and rude. Our dog was traumatized. Her stomach was shaved bald, yet they didn't bother to rake out her fur, only spending 15 minutes for a list of grooming items needing to be done. She had a wonderful groomer, before we moved, and has never behaved this way. She was scared when she came out of that room. Reber Ranch is not what it used to be. They are unprofessional, disorganized, argumentative, and dismissive. With the behavior of my dog, I am considering calling the authorities, for this facility.

I first took my dog to Gina about 7 years ago for behavior modification when he was about a year…read moreold. Gina graciously helped us through my dog's reactive behaviors and taught me how to better understand him. My dog had Parvo as a puppy and unfortunately became very reactive towards people and other dogs afterwards. Gina is extremely knowledgeable and she was very kind and patient with me and my pup. She truly has a way with dogs and can tell you everything just from their body language. I have recommended her to friends and family, and I would highly recommend her to anyone looking for a high quality trainer in the area. I recently went out of town for 4 days and was so thankful to board my dog with Gina because I was confident he would be well taken care of which allowed me to enjoy my vacation. Gina is the only person I trust with my dog and we are so grateful to be working with PacwestK9!

Gina is beyond my wildest dreams. I thought I was going to have to rehome my boy due to his…read morebehaviors and my husband upcoming back surgery. He is a great dog however did need work on reactivity to people and pets. He was labeled as aggressive by vet because he is over protective of me. He was limited on the places I could take him because he did not like men outside my husband. Her comes Gina communication with her staff and her was excellent. They really listened to our needs and our concerns. We wanted to be able to take our dog everywhere. That's exactly what we can do now. He is phenomenal in every way. Yes you are required to follow through with training. Her training has brought me to tears we can't believe the full life our boy gets to live. She absolutely puts everything into ensuring your dog succeeds.

We took our German Shepard Puppy, Sparkles, for puppy training (puppy package - 8 sessions). She…read moreis now 8 months old and we had such an amazing time with Garrett and David the trainers. They helped me probably more than the pup....meaning really the work is for us as the owner to do. So you will need to do the work and do the practicing at home. All the time and effort was so worth it. We have an amazing dog and she and I are both super calm. I can take her anywhere with me and she does amazing out in public. With my 5 yr old daughter she does awesome as well. We just got kittens and she is best friends with the kitties now also. Thank you Garrett and David...we definitely appreciate you so much! i would give you 10 stars if that were an option.

Garrett Stevens is truly one-of-a-kind when it comes to dog training. His unorthodox style may not…read morebe what you'd expect, but that's exactly what makes him so effective. Our Great Pyrenees was stubborn, independent, and we honestly weren't sure if we'd ever get through to him. Garrett changed everything. Instead of relying on cookie-cutter methods, Garrett took the time to really understand our dog's personality and gave us tools that actually worked. His approach is calm, intuitive, and based on building trust and respect--not just obedience. The difference has been night and day. Because of Garrett, our Pyr is finally on the right path to success. Walks are no longer a battle, our home is more peaceful, and most importantly, our dog is happier and more confident. If you're looking for a trainer who gets results, thinks outside the box, and truly cares about both the dog and the owner, Garrett Stevens at Alpha and Omega Dog Training is the best there is.

Christy helped us rehabilitate our entire pack after our two female Pitbulls got into a horrible…read morefight. It took her no time to identify the true problems: lack of leadership and exercise. We knew of Cesar Milan's philosophy and Christy's teachings...but somehow it never clicked that WE were the problem. It took 4 strenuous, long, emotional, exhausting days with Christy for us to finally get it. Now, 3 months post fight we have a NEW pack. We didn't just fix the "aggression issues", but with Christy's help we were able to completely rehabilitate our girls, our relationship with them and truly feel confident that we handle *any* situation. (There has also been some amazing weight-loss for our younger pup) Our pack is healthier, happier and there is now real trust and confidence between all parties.

Christy is exactly what we needed for our rescue dog with separation anxiety. We were working with…read moreanother trainer who kept suggesting buying product after product. When things weren't getting better and we met Christy (and her wonderful husky) at the local dog park we knew she was exactly who we needed. Her approach for us, and many others, is simple and effective: be the leader of the pack! Christy works to understand symptoms and how to speak to your dog like a dog to get the most positive behavior out of them. We'd highly recommend her. She's reliable, smart, patient, and effective. Our dog's behavior changed immediately and we have continued to see improvements months later.