If you had told me, I would never have believed you. We had…read morea 100% positive experience replacing our windows with The Window Source. We were referred to them by a neighbor and Chris Pound came out and met with us and gave us an estimate. We replaced every window in our 1970s era home and the process could not have gone better. It was a no pressure visit with Chris and he showed us all our options. When installation day came, the crew was very professional, friendly and happy to answer any question. I highly recommend them - the price was very competitive; the installation process was smooth; the customer service was exceptional; and we are very happy with the results.

The owners were very nice and involved in every aspect. They communicated thoroughly throughout the…read moreentire process. They did the job on time and the crew was very polite and friendly. We did have one hiccup with two of our windows made too big by the manufacturer. The owners got them reordered and installed quickly. All in all a solid experience and I would recommend them.

I really hate giving bad reviews. I've thought long and hard about what to say about this, but I…read morefeel like I need to warn people about this company. Two years ago, we had Blackland Glass replace every window in our home, and they sold these windows to us by stating they were "the best, top-of-the-line windows you can buy. . .fully warrantied against everything, including pebbles, rocks during mowing, etc. Lifetime warranty. We will repair or replace them no matter what." We paid over $18,000 for these windows. They installed the windows, and they did a very poor job of it. At one point, they installed a solid pane window in a bedroom and had to take it out and move it where it was supposed to go. They broke bricks around a couple of my windows, did an absolutely abhorrent job on the caulking. There are awful bumps in the caulking, dents in the lift handle in the bottom of one of the windows. Still, what was done was done, and I tried to take a deep breath and move on. Fast forward to last summer when we got a crack and a hole in one of the windows, so I thought, "Great. At least they're warrantied." I called the company, left a message. No answer. I called again. No response. I called a third time, and I left a rather firm message for someone to call me back. They did call me back, and the person there told me that they no longer deal with the company that made our windows due to quality issues. Needless to say, I still have a hole in my window, still have broken bricks and bad caulking, and they refuse to honor the warranty and repair the window. I finally decided to write a review today because someone told me that I'm not doing anyone any favors by remaining silent, that there are people out there that will trust Blackland Glass and invest a lot of money in false promises. I still have a b roken window because we live out in the country, and trying to find someone to come out here and do a repair is very difficult. Still looking for someone to repair it. If you do decide to use them, I hope you have a far better experience than we have.

Blackland Glass did an excellent job installing our windows. Professional service and quick…read moreresponse. We will be using them again.

Hired them to change out multiple windows due to stains and condensation. Their quality and service…read morewas excellent. Great communication and was a much better value compared to changing the entire window. Will definitely use again.

Giuseppe, WRS, provided competitive pricing, quality materials, skilled installation, and friendly…read moreservice. We had WRS replace our muntin bar windows with double insulated LOW-E 366 clear glass and several large leaded glass windows with double insulated LOW-E 366 tempered glass. We were able to swap out the glass for our entire house of windows at a fraction of the cost of complete window replacement. LOW-E 366 is noticeable and worth the upgrade.

Tom makes all the promises then when he is paid in full he ghosts. nice guy. Really long process.read more

Southern Pride is a great choice. I've worked with many contractors in my life, and Tom stands out…read moreas one of the most honest and trustworthy people I've ever met. He consistently delivers excellent work.

Alex is extremely friendly and polite and professional. We had 2 projects and paid for the second…read moreupfront. He came back to finish without having to chase him down. Great work and trustworthy. Highly recommend Alex!

After reading strong reviews, I contacted Alex to see whether he could replace sun‑damaged windows…read moreand to request an estimate. He immediately asked for a photo without gathering any details about the windows. I explained that the damage wouldn't show in a picture, but he insisted that photo‑based estimates are his standard process, with in‑person measurements only after agreeing to the estimate. This process felt impersonal and did not inspire confidence. While this may work for some customers, it did not meet my expectations for a service provider. I decided to look for a company that offers a more reassuring initial assessment.

The service provided has been exceptional. After installation, there was a minor issue that was…read moreaddressed immediately. Two of the windows in the house were broken/cracked when it was purchased. The builder-grade aluminum windows were worse than I realized... since Window World replaced them, the temperature and sound infiltrations are minimal!

We have hired window world a couple different times to replace our old windows. They are very…read morecourteous, professional and friendly. I absolutely love their windows and they come with a great guarantee. Every time I know someone that is looking to replace a window or their whole house of windows, I recommend WINDOW WORLD. Thank you Window World for being such an amazing company.

We recently replaced all the windows in our home ( about 20 total), and after comparing options, we…read morechose Woodruff, and we're so glad we did. From the very beginning, the process felt easy. I reached out for a consultation and got a call back within about 10 minutes. The office team was incredibly friendly and flexible with scheduling. Our sales rep, John, was fantastic. He took the time to walk us through all our options, explain the installation process, and answer every question we had. Since this is such a big investment, we were nervous, but he made us feel confident in our decision (especially compared to Pella). Installation day went just as smoothly. The crew showed up right on time, was very respectful of our home (booties, cleaning as they worked), and did everything they could to minimize disruption. We have a cat, and they were so accommodating, working room by room so we could keep her calm and safe. Sky even brought her treats, which was such a thoughtful touch. They worked efficiently, were as quiet as possible, and cleaned up as much as you realistically can after a big job like this. We also appreciated that multiple team members stopped by throughout the day to check in and make sure we were happy. Overall, we felt really well taken care of from start to finish. Highly recommend Woodruff!

I highly recommend Woodruff Windows! Our existing windows were leaking water inside our townhome…read moreand we also wanted to minimize exterior traffic noise. Woodruff Windows recommended Pella Reserve windows and we are so pleased with the quality of the Pella product and outstanding experience with Woodruff Windows installation. Everyone on the WW team were so professional, attentive to details and ensuring our satisfaction was met before they left the property. Thank you to everyone on the WW team for quickly and effectively resolving our window problems.

I just had them replace my exterior siding and they did an excellent job. Knowledgeable owner,…read moreresponsive team and very high quality work

Quality of work and price were very good. The workers were very professional. The work was done…read moreon a timely basis