I had not been to the dentist in 10 years. I was very apprehensive and embarrassed. From the moment…read moreI walked in the door I felt like family. They never once made new feel bad but instead made me feel good about coming in. They explained the cleaning process and held my hand each step of way. I'm so grateful to have a caring dentist and staff. The staff is absolutely amazing. This cannot be stated enough. If it's been while since you have been to the dentist then I suggest giving them a call. You won't be disappointed!!

Dr. Scott has a positive attitude and the skill and patience to take care of your dental needs…read morepainlessly and efficiently. I am new to Athens and had my former dentist for over 20 years, but a review on Yelp helped me to find his practice. Sometimes "more" (more laser treatments, more new equipment, more hours added to the day) is unnecessary. I appreciate his years of experience and ability to do things right the first time. He also took some extra time to allow me to sit longer for the anesthesia to work best. Bottom line -- he is kind, patience, polite, skilled, and good with people. I am happy he is here in Athens, and I would recommend him highly to anyone!

The team here is excellent. I scheduled an appointment because a tooth had chipped, and they got me…read morein the next day. Everyone who helped me from the front desk to the exam room was personable & sincere. The procedure was very gentle, and my tooth looks as good as new! I couldn't be happier with the entire experience. Thank you to the team at Glenn Alex Dental.

The absolute BEST!!! Excellence on every level! They treat you like family and take care of you the…read moresame way. I will not be going anywhere else and have brought my family here to experience this great place. Dr. Daniel Johnson is awesome. I cannot thank them enough. Their work is amazing. They take smiles to the next level!! You're missing out if you don't go here.

1. My appointment was at 7:30am. I arrived at 7:25am. I wasn't seen by a provider until 8:10am. No…read moreone apologized for this and the lady at the front desk even indicated that their hygienist showing up at 8am was somehow my fault. 2. The dentist, first, poked around and said that my teeth looked great, to start flossing and get more regular cleanings (fair), but that overall I looked good. 3. The hygienist came in second (by this time it was 8:15am, 45 minutes after my appointment) and poked around for about 3 minutes before telling me I had severe issues. Conveniently these severe issues (that the actual dentist didn't see after poking around) would cost me $2000. 4. They don't do a cleaning on the first visit. This is not made clear whatsoever. I would not have booked if I knew they did an "initial consultation" like a med spa. Also--if you offer an initial consultation, it should be free. It's a consultation for potential services rendered. When I asked about the cleaning, the lady at the desk said that whoever called me to confirm the appointment should've told me they don't do a cleaning on the first visit. Nobody ever called to confirm my appointment. So, I arrived at 7:25am for my 7:30am appointment, waited for the hygienist to arrive, was told one thing by the dentist and something completely different by the hygienist, and walked out at 8:30am after sitting in two separate waiting rooms for the majority of an hour and wasting my biyearly free checkup. Please go elsewhere and save yourself the stress and confusion.

They had absolutely no concern for doing the dental work. It was just about quoting me about…read more$20,000 in dental work even though I had insurance through my job they didn't even complete the cleaning. They literally quoted me $20,000 in work and told me to go out to the office to think about it When I said I don't wanna do the 20,000 worth of work. They didn't even do the free cleaning.

I can't say enough good things about Athens Family Dental. I've been coming here for years, and…read moreafter a couple of years away, I made the mistake of trying a different dental office closer to me -- and it was a terrible experience. They tried to tell me I needed 10-15 crowns, multiple procedures, and quoted me outrageous prices. I came back to Athens Family Dental for a second opinion, and as always, they were kind, honest, and professional. They let me know I only needed one crown for an old filling and didn't try to upsell me on anything unnecessary. The staff made me feel so comfortable and reassured after such a stressful experience elsewhere. I've learned my lesson -- I'll never go anywhere else again. If you want a dental office that actually cares about their patients and their well-being, Athens Family Dental is the place to go.

My son had his wisdom teeth removed, and despite being told I could stay until he fell asleep, the…read moredoctor abruptly asked me to leave the moment he arrived even though my son wasnt out yet. The nurses then made unprofessional comments about me after I left that my son heard and then they laughed about each comment including calling me a "helicopter mom" saying oh, the helicopter is out there just letting y'all know. I'm assuming that's when I left the front waiting area to the very next one closer to him because a nurse came out going towards the office and looked at me funny and turned around and went back, then my son told me they used profanity while getting him in the wheelchair. While the procedure was efficient, the bedside manner was lacking and that's putting it mildly. If you want anyone in the from office to be kind or even smile. Thr nurses literally laugh on the phone when they say hold on and seem irritated that you even call. I would caution others, especially parents of sensitive children, any children with disabilities, or matter of fact any child at all because it's uncalled for so I would say to consider a different place. Because my son heard all of this, and I didn't tell my son anything about the things he heard me say to the doctor,So that was a rough for my husband and I when he said all that on the way home. The main surgeon was extremely kind and made eye contact and was just very sweet and straight to the point very thorough though but the doctor who flew in saying I have to go, times up get out we're on a time limit here, he's asleep. I was trying to explain well sir he can't be because literally when he walked in she was injecting my his son.My biggest issue is he heard them talking about his mama and laughing at his mama, whispering. He said they talked about many other things but he said he couldn't defend me not being able to speak. I told my son at the end of this life we have to answer to what we do. That it's not his responsibility and they're grown adults and should do better. Thankfully everything went well during surgery but Please consider going somewhere else if you want some kindness and a better bedside manner. I don't usually ever ever ever leave a review but for the next parent please consider somewhere else. I'm thankful my child is older but could not magine a younger child sitting there with adults bashing their parent. Hearing my son say the worst part of the surgery was that he kept trying to say stop talking about my mama please and he couldn't speak like I said earlier. That really broke my heart for Him. The doctor is not only surgeon, he is the manager over it all..He was and has been so kind on the phone but not giving me just a second to say goodbye instead of the back and forth get out all while everyone else in the room was silent it was like a Middle School bully and everyone is standing around doing nothing about it. These are grown​ adults acting and talking about others all while also being responsible for sedating your child or sedating anyone for that matter and while they do that they take the time to bully laugh about others. I can't comprehend it. Why even be in a medical field if you have no empathy whatsoever for your patient. Not just empathy respect kindness you name it. Words hurt the sharper than any two edged sword as the word of God clearly states. One day and I pray it never happens they may get a patient who they pick on and that might be a patient that may be going through something in their life that might be the last straw for them. I pray that to never happen. My son is a child of God and he along with our entire family is praying for this facility to learn to love and show kindness.

Get a second opinion before stepping foot here…read more I was told I needed eight fillings and was encouraged not to worry about the cost because I could write six reviews in exchange for $20 off each. Offering discounts for reviews is already questionable--but using that to offset unnecessary dental work is a major red flag. I got a second opinion from my regular dentist over Christmas break and was told I have zero cavities. There is no reasonable explanation for that kind of discrepancy. Being told I needed extensive dental work that I did not actually need is extremely concerning and unacceptable. I would strongly urge anyone considering this office to be very cautious. Do not agree to treatment without getting a second opinion. No patient should feel pressured into procedures or be incentivized to leave reviews in exchange for discounts.

Extremely unprofessional front desk lady. I called front office and someone answered then hung up…read more Called back instantly and of course sent to voicemail. I leave message. 20 minutes go by so I call again and some young lady answered who was fairly nice. I explained the situation and she transferred me to front desk. In the middle of explaining the situation the front desk woman rudely cuts me off asking my DOB and name. I tell her that info then she tells me only thing she can do for me is extract the tooth but I was explaining I was currently away for Easter weekend and was wondering if I could get a prescription to relieve the gum abscess and she basically says no you can get it pulled or there's nothing I can do for you. Then says "Okay have a great day" as if she were ready to get me off the phone. You should really make sure you have the best appropriate people working where they will be greeting your customers. Absolutely lost a patient because of your front desk lady's lack of compassion. It's one thing to not be able to do it but it's another to simply act like you could care less that a patient is in pain. Disappointed but not surprised.

Love Dr Hall & his staff. Been a patient of his for approximately a year. Moved here from out of…read moretown and, to be honest, I've always had wonderful dentistry care. I set myself up for a letdown, not expecting his office staff to be as "warm and fuzzy" as what I've experienced in the past. Well.... they exceeded it! Not only were they super sweet to my wife & kids, they were extremely professional and upfront on what the costs of the ongoing work we would be having (no hidden costs or surprises). The office is outfitted with the most up-to-date dental technology. In fact, he uses a 3D printer (obviously more sophisticated than what can be purchased at the consumer level) to make his own Crowns in-house. I'm sold as a forever customer !

I rate you a "6" on a scale of 1 to 5! Because...today we had a minor emergency when my 11 year old…read moredove to catch a ball and broke his tooth in half. Dr Hall, Ms. Mason, Tammy, and Kimberly treated him like royalty. They took him in almost immediately and fixed a difficult to fix tooth even though we had never been there before today. Dr. Hall explained all that he was doing and helped my son relax and not be nervous or anxious! They even recovered his broken-off piece so he could "sell it to the tooth fairy"! We had a GREAT experience and would HIGHLY recommend them to anyone looking for a good dentist (because he's the BEST) for the whole family! Thank you so much to Dr. Hall and his staff for the super job of taking care of my baby!

I had my first visit with Dr. Edwards today. I was very pleased with the efficiency and…read morefriendliness of the office staff. The hygienist who cleaned my teeth, Caramie, was kind, patient, and used some modern technology I had not been exposed to before. Dr. Edwards was warm, personable, and very thorough. I had never had a dentist examine my jaw as she did. I felt very comfortable asking questions and left feeling that I had gotten a thorough checkup and sound advice.

I have serious dental phobia. Everyone here was so nice and catered to cowards, (me.)…read moreThe office is very pleasant with skylights and beautiful windows. They walked me through everything before they did it so no surprises. Everyone I interacted with was just so...kind! I can't thank them enough for going the extra mile to make me feel at ease.

This place will scam you out of your money and then laugh in your face. If you are paying cash you…read morebetter avoid with your life because they will try to take everything you got. The people that try to pretend to be good people are always the scammers. They are not there to help you they are there to take as much money from you as they can! 162 to look at 1 tooth despite having free into Al exam on website and 411 for a simple extraction!!!

They told me they could do periodontal cleanings, they did not. Dr. Hill put two crowns on molars…read morefor me. She ground one tooth down so low that she exposed the nerve and I had to have a root canal done costing another $2300! Then the crowns didn't match my teeth so she did a lot of grinding on them and my partial in an attempt to get them to fit together correctly. A month later, I'm back in the office with blood pouring out of my mouth. She left cement below my gum line and caused a bad infection. Twice they had to remove cement! The hygienist never found the cement at the cleaning done after the crowns were put on because she was not scaling my teeth! Then while grinding on my partial, the assistant snapped it and broke it. They replaced it with cheap garbage. Then they are mad I made appointments with a periodontist for my cleanings and had the nerve to send me a letter saying they no longer desire to have me as a patient. Now today, I'm out to lunch with my mom and half of one of the crowns she put on 20 months ago broke right in half!!! Crowns should last decades! This dentist is adequate at best, cost me a lot of money and now I have to pay for another crown! I do not recommend Dr. Hill. Go elsewhere!

TOTAL SCAM! This dentist was good a while back but now they've changed owners and told me my…read morecleanings were more than double because I have periodontal disease. Brushed flossed and even more to get rid of it, they said I still need it. Their dental plan they sell I purchased and STILL expensive. I gave up and found a better reviewed dentist my mother has used for years. Total they said no I have no signs of the disease and questioned why they said I have it! Athens Smiles then sends me another bill for what we already paid plus their plan renewal. Then submitted it against my credit which I'm disputing it. Will be reporting them to the BBB. Don't get scammed like I have and many in reviews below!

I went to this place knowing a friend of mine pays $300 a year for 2 cleanings without insurance. I…read morecalled ahead to ask if they took my insurance and when they said yes scheduled an appointment. Imagine my surprise when I go to check out and they charge me $212 for my cleaning even though my insurance covers 2 cleanings a year. I told the lady at the front desk that can't be right. She seemed nice and she went on and on about how she hates insurance because they're scammy. To be honest I was in shock and stressed out from being at the dentist so I just charged it but I very much regret it now- I was using my Medicaid dental insurance so I really can't afford a surprise $212 cleaning but I didn't know what else to do. After this they billed me an addition $226 putting my total bill at $438 for my cleaning. After the headache of going back and forth- I finally got an itemized receipt and went through it line by line. They had added on a mysterious service that costed over $500. I looked it up and it was basically them looking at my gums. I wrote in an email explaining I didn't consent to anything more than a teeth cleaning. I explained I had my bases covered with my insurance before I ever walked in there. I did all the math and I should've only paid them $52 based on my insurance and what I had done. Took about a month for them to drop the second charge of $226 after multiple calls and emails. At this point they still needed to refund me $150. When I FINALLY got the office manager Diane on the phone she told me my insurance wasn't in network. I told her I obviously checked with her office to make sure I was in network before booking. She said their office can't tell if my insurance was in network or not prior to coming. Now I've been to plenty of dentists and doctors and I've never had a facility try to dodge accountability so hard like this. I told her even if what she's saying was true - the fact is her office told me I was covered and if they didn't know they should've told me when I asked up front. I would've never scheduled with them if they had told me they had to wait until after my cleaning to find out if my insurance worked- also I have Anthem lol. They know if they take it or not. They know what insurance works and what doesn't. I want to believe it was somehow a mistake but now that I've read other people's reviews I know it can't be a mistake if they do this over and over again. It's truly predatory the way they lied to me to get me in there and then added over $500 in services I didn't ask for to my bill on top of it. I've never written a bad review in my life but I hope people read the bad reviews before coming here because this place is set up to exploit you. I cannot believe I paid $212 plus my monthly premium for a teeth cleaning. I would've saved $158 if I paid out of pocket (including my premium). What a joke. I've never experienced anything like this in my life. I will likely be taking legal action because I don't want other people to experience this and there needs to be accountability for actions like this. It's not a huge amount of money but it's scary to go through the reviews and see how many other people had this experience and just pay it and move on.

Dr Morang and staff have been taking care of my teeth for a few years now. I find both he and his…read morestaff accommodating and knowledgeable. I would recommend them to anyone who asks me about a dentist's group

Dr Morang started treating my 13 yr old daughter's teeth recently. I am so grateful for him and…read moreRobin who both administered outstanding care to remove her braces and repair her teeth to prevent further damage from an unattentive uncaring Orthodontist (in Memphis TN). The staff is nice and professional and Dr Morang and Robin are the best! I highly recommend this dental office!