Some of the best service I've ever received in a vape shop, good selection as well. Around same…read moreprices as any other shop so no complaints there!

The guys here are friendly and knowledgeable about the products they carry and they are very…read morehelpful if you're a newbie to vaping

I am, or possibly was a loyal customer of Simatech who's been good for the selection. I was in town…read moreafter 7pm and ended up at G Pop, I usually buy 3-4 flavours and couple packs of coils. I had walked out without my coils and when I went back in, the girl got my coils but when I went to pay the owner(I believe) he gave them to me without charge. That kind of generosity made me switch stores and I won't be going anywhere else. Times are tough and that kind of generosity says a lot about the man. Nothings free these days and for the two packs of coils he bought himself a lifetime customer. Super nice owner who deserves everything good! Bless him!

Got my very first IPX 80 from this place, along with some very nice juice. The two ladies there…read morehelped me a lot tonight, c'est back when a friend accidentally broke my pod, and they showed us how to fill it properly and told me good settings and such to use. They are very friendly and I really recommend this place thank you for being very friendly

I'm so disappointed. I've been coming to this location for a few years now, and spend a few hundred…read morebucks each time. Today I went in ; and as usual I was asked for ID , which is fine. I am 45 years old. My husband was also with me, he's almost 50 years old and didn't have his wallet so he couldn't show his ID. The girl behind the desk refused to serve him. So , he left and went to the car. I was then informed by the girl working there that she would not be able to sell me anything as my 50 year old husband didn't have ID. I said I was just buying for myself and she refused to serve me and said if my husband could produce his ID then and only then could she sell me my vape pods. We live 15 minutes away. I wasn't about to make the 30 minute round trip home to get my husband's ID so that I could make a purchase. I completely understand that they have a policy. But I am 45 years old and obviously wasn't buying for a minor. Normally the staff there is great, but this girl was absolutely rude and unprofessional. I'm super disappointed as this was my go to favorite vape shop. But after today; I unfortunately think that I'll be looking for a new place to buy my vapes. So disappointed in the customer service I experienced at Simatech in Langford today.

Thus used to be a great little shop, it's really gone downhill. They used to be prompt with…read moredeliveries, now you're lucky to even get an answer when you try to contact them. The last couple of times I purchased pods and coils they gave me the wrong coils, the fellow behind the counter had zero product knowledge. They're a very friendly bunch but it would seem that some of the staff (new perhaps) need training. Unfortunately after 3 bad experiences in a row, I've taken my business elsewhere.

Place is so unique! If you have cigar lovers or whiskey/ bourbon drinkers there are great gifts…read morehere! The staff was friendly and helpful! The staff talked to us for a bit and showed us around. We would have purchased decanters but we're worried about getting them back safely.

The staff there is knowlegable and helpful. Dilip is great to talk to and deal with. I go for the…read moregift items of which he has lots. I highly recommend it and wish it were staying there. It is one of the reasons I go to Victoria so often. If it closes i may not go so often. All the best to you all!

One of the best cigar shops I've been to in North America…read more Huge selection of both Cuban and non-Cuban cigars from around the world. owner was very friendly and knowledgeable regarding all of the offerings. Prices, as mentioned, are on the higher side for Cubans but considering the immense difficulty in getting them, particularly the better labels like Montecristo, it was worth the splurge.

Trudged up here on a very hot day to get some Cubans to bring home to my (hmmmm not sure if he…read moredeserves it )brother. The gentleman who was working there was so knowledgeable and helpful! Really knew his stuff and just an all-around amazing wealth of information. Helped me pack the cigars for travel. The shop is quite lovely but the employee/(owner?)....a 10 out of 10. Highly recommend!!

Wonderful place to grab a few Cigars while in port in Canada…read more The entire staff was helpful and knowledgeable about their line of sticks. Cheers and thank you for assisting our group in choosing cigars on our brief stop in your store. We'll smoke them on the ship and home

I was visiting Canada and my girlfriend loves cigars so we stopped in to get her one so she could…read moresmoke it while walking around. The shop was clean and the employee was helpful. They had a good selection, a little pricey for my taste but im not a cigar connoisseur. Overall great location

Big selection of Cuban cigars . Displayed and stored well. Good, fast service even with multiple…read moreother customers in store.

A great little smoke shop. The staff is super friendly and helpful. The new store is super nice…read moreinside. Decent prices and a good selection. I have been coming to Victoria for a long time and I stop here everytime! Love this place!!!