I'm so disappointed. I've been coming to this location for a few years now, and spend a few hundred bucks each time. Today I went in ; and as usual I was asked for ID , which is fine. I am 45 years old. My husband was also with me, he's almost 50 years old and didn't have his wallet so he couldn't show his ID. The girl behind the desk refused to serve him. So , he left and went to the car. I was then informed by the girl working there that she would not be able to sell me anything as my 50 year old husband didn't have ID. I said I was just buying for myself and she refused to serve me and said if my husband could produce his ID then and only then could she sell me my vape pods. We live 15 minutes away. I wasn't about to make the 30 minute round trip home to get my husband's ID so that I could make a purchase. I completely understand that they have a policy. But I am 45 years old and obviously wasn't buying for a minor. Normally the staff there is great, but this girl was absolutely rude and unprofessional. I'm super disappointed as this was my go to favorite vape shop. But after today; I unfortunately think that I'll be looking for a new place to buy my vapes. So disappointed in the customer service I experienced at Simatech in Langford today. read more