Thus used to be a great little shop, it's really gone downhill. They used to be prompt with…read moredeliveries, now you're lucky to even get an answer when you try to contact them. The last couple of times I purchased pods and coils they gave me the wrong coils, the fellow behind the counter had zero product knowledge. They're a very friendly bunch but it would seem that some of the staff (new perhaps) need training. Unfortunately after 3 bad experiences in a row, I've taken my business elsewhere.

From the owner: Call/ Text us for delivery 7787004372 We have coil…read more，disposable，pods，Device，Lighter，Rolling paper，510 pen，Tank

J's is supposed to be open at 11 am to 8 pm. It is 12:36 on…read moreMonday and its closed. Why? The sign is still outside, but its locked.

From the owner: J's Smoke N' Snacks is a mixture of rare snacks you can't find in Canada most of the snacks are…read morefrom America/USA. We also have the best selection in vapes in Victoria!

Dont let the bland exterior discourage you, this is a must-stop for vapers new and experienced…read morealike. I have been a patron of the Langford loction for about a year, and that one has always served me well, but this is my new spot! The man helping me was an absolute joy to interact with. He gave me honest opinions and helped me find the products to suit both my needs and desires. Were I not in a bit of a rush today I would have loved to linger just for the joy of speaking with him. And as always, top notch liquid, found a couple new favorites today. Thank you!

I really appreciate the time and consideration taken to help me understand about the juices and my…read morechoices. The guys here are extremely personable and generous with their time. I like as well, you make this more affordable with your specials:) xxoo

Very friendly staff, and the incredible amount of juices absolutely floored me. These guys just…read moremight be my new go to store.

Called them to straighten out a screwed up online order guy was ignorant as heck . Zero help …read more Worse customer experience ever . Guy is so arrogant that here is the email he sent me . **************************** Thanks for the one star review. Even one star reviews help gets the count up and helps the algorithm :) . BC Smoke Shop Order Desk orders@bcsmokeshop.ca

I ordered three weeks ago and I still have not received my order…read more I reached out 2 times to only get a one line informing me that the post was delayed. What I also learned was the product I purchased was not in stock like the website said. Now I am waiting for them to receive it so they can send it to me. They have not even tried to explain or help out at all....the worst customer service ever.....if you want to support a company that cares only about sales not the customer...go right ahead....I myself want a place that cares about making the customer happy. You suck as a BC local company and should be ashamed of yourselves.

Best place around for customer service and knowledgeable staff. New owner who you can tell cares…read moredeeply about the business and her customers. very large selection of juices!! Can't wait to try them all!

From the owner: Penquin Vapor Shop is a premium vape shop located in Colwood, BC. We carry a large selection of…read moree-liquid and hardware for all vapers, and specialize in smoking alternatives.

The guys at the Langford location are great, but the policies they have to work with are not. I…read morebought one of the new tanks that you have to push down. turn and lift off. The thing is a nightmare, it falls off randomly, had to look for it for two days. Then, when you want to remove it to reload, it won't bloody come off. I went back three times to get the guys to get it off for me - and it came off - go figure. I hate this thing soooo much. A good policy would be to take the offensive item back, refund the money or replace the thing with something that works - but NO. I bought a new one and have chucked the mode and the ridiculous thing in the garbage. So there is a 150 bucks down the toilet. Don't buy it.

Received a not the next day after my review was placed from owner who has no exchanged my juice as…read moreit was unopened. Thanks very much!!! As I cannot remove the review I would like to say that my complaint was handled in a very professional manner and I will now return and continue to buy my supplies from this shop. Thank You Gino and staff at Simatech.

This place used to be my go-to shop back in 2013-14. Back then, the staff was warm and very well…read moreinformed on their products. It closed and then reopened a year or so later. Now, it's another average vape shop with witless employees. If you're mentally unstable you'll probably get along great with the two employees that are usually behind the counter.