Wow, just wow. The Salem Real Estate Group is just a gem of a team here in Salem. Home buying can…read morebe a very daunting process, especially during the first time, but this team made it so much easier. Communication was top-notch from beginning to the end and they were so patient with our endless questions. We moved here from out of state and worked with them mainly remotely due to Covid and it could not have been more stress-free and seamless. The Salem Real Estate Group had our best interest from the beginning and we are so thankful we chose them. Special thanks to Kellie, Katy, and Dewey for helping us find our first home! You are all rockstars!

We sold our home with Salem Real Estate Group. I would be hard pressed to recommend them. It took a…read morevery long time for us to get our home sold. My husband and I had to be very proactive in dropping the price instead of being advised. I would recommend shopping around for a more responsive realtor when selling a high end property.

Fantastic service and expertise in real estate. They help you navigate the process with ease!read more

Lexi helped us buy and sell and we cannot say enough about how amazing she was every step of the…read moreway!! Her communication exceeded our expectations and her professionalism was top notch! She went above and beyond in every way and had our house sold in just 3 weeks and found us our dream home we didn't even know about! I cannot recommend enough and we would gladly work with her again. Thank you so much for everything Lexi!!

Karen is just solid people! Made the whole move in process go so smoothly - could not be more…read moregrateful for her willingness to help out wherever she can.

After speaking with a number of property management companies, I decided to go with Karen at Summit…read moreRental Management. She seemed dialed in on Salem's property scene and was initially responsive enough to entrust her with my business. She had high ratings on Yelp and other platforms, so it seemed like a sure thing. I learned quite a bit in my year of working with her: * She's got a lot of ties with the Salem Housing Authority and various organizations in the local area. She has a good amount of experience with various forms and the process it takes to expedite them. * At 10% commission, her fee seemed quite standard for the area. * This is a family run business, consisting of Karen and her daughters. I believe she does most of the face-to-face work and makes herself available to tenants and prospective clients. * She takes Fridays off and most of the weekends. * She is not the most responsive with email. Most of our replies have been between 4 days to a week. * When in doubt, call. She is the most responsive in the mornings and is the least responsive in the afternoons and evenings. * She does not have an online system / portal for folks to check up on their properties. Instead, a monthly report via Quickbooks is scanned and sent as a PDF. The scans are likely done manually, given the non-stop alignment issues. * We had communication issues and accounting issues. They were resolved, but not without a lot follow up. At the end of the day, I think Karen is a super nice person but seems to be at a pace where it may be tough for folks who need an immediate answer. It would be recommended to be on the ground in Salem and to relay any thoughts in person.

I rented a place from Bella casa and their maintenance as well as their team is very flighty they…read morewere supposed to fix the windows in my home they never did they were broken for over a year they never did as they said that they were going to do their maintenance people did shoddy work my garbage disposal had two hot wires running to it so it never turned off they never clean the home that I moved into they are the worst management team I have ever dealt with I do not advise anybody renting from them they are a complete joke. I prefer to give them zero stars because they don't deserve not even a one!

I've had nothing but a positive experience with Bella casa. They've been super friendly and really…read morequick to take care of any issues I've had (which is not many). I highly recommend them for their excellent customer service and responsiveness.

Leanna is wonderful! I really can't say enough good things about her. She's knowledgeable, patient,…read morefun to work with, and responsive to texts and emails. Working with Leanna, I had complete confidence that the process would go smoothly and that I was in good hands. We got our dream house for the price we could pay. When we were done, I felt like Leanna was truly happy for us and celebrated this important moment in our lives. She even sent us two big crates of moving boxes. I recommend her 100%

Leanna is a class act, top notch realtor. She handled every part of selling my house with…read moreexpertise and a wealth of knowledge. Leanna's guidance and recommendations were spot on to ensure getting the best price for my house while spending the least amount of money. Leanna has a very responsive and timely communication style. She has a straight forward approach, which is refreshing these days. Her staging and use of Zillow showcase highlighted my home above the others. I received a cash offer for full asking price the same day that my house was listed thanks to Leanna. If you want someone you can trust, who shows up with a smile and does what she says she is going to do, Leanna is the one to call. She is also really funny and has some great social media videos.

I highly recommend Melina, who helped me buy my first home. As a single, 30-something woman,…read moreMelina was exactly the agent that I needed to help me feel confident about my home search and purchase. My search took months because of my own narrow criteria and budget. During that time, Melina met me at every house I wanted to see and gave me her candid assessment of each property. She steered me away from many houses that would've been a bad fit for me, and she never pressured me to settle for the wrong house. And once we found the right one, she shepherded me through the transaction with her trademark steadiness and practicality. The purchasing process had plenty of stressful moments, but it was reassuring to have Melina and her years of experience on my side. And her support didn't end on closing day either--when I had to go out of town right after closing, she fed my newly-acquired koi and got rid of a few unwanted items the seller left behind. I'm grateful that I got to work with Melina to purchase a house that I love.

HORRIBLE TRAUMATIC EXPERIENCE My amazing father has dementia…read moreand my family is dealing with the many challenges that come with this disease including the loss of his drivers license and the decision that he can no longer care for himself. It was time to sell his home and he would move to a place where meals are provided and other care that he needs is available. Mind you my parents have only purchased 2 homes in their lifetime and still reside in my childhood home. They are not savvy or knowledgeable about anything related to selling a house. I was ultimately referred to the realtor's broker Melina who contacted me about my requests for fliers and/or a QR code and using social media to promote the house and specifically that in the walkable neighborhood of Englewood where my dad's house is located is a great way to inform people about my dad's remodeled and quaint home. I was told that fliers, social media and other suggestions for advertising were NOT within the advertising agreement that my dad signed with my mom present. They are responsible for signing the agreement but they also didn't know that for the agent/broker commission that all they would essentially receive is staging for a tiny 2 bed 1 bath home, pictures of the property and an open house (neighbors by invitation) the open house was self serving as a way to meet new potential clients and let looky Lou's snoop around the house. I was appalled and shocked no hustle, no strategy whatsoever to make this house move quickly. I believe the house had been on the market for not even 2 weeks and when Melina the owner of this company spoke with me she was a NIGHTMARE think Devil Wears Prada Linda Wintour kind of pompous, rude and condescending. I was hurt, felt disrespected and very upset by her actions and how she treated me. It led to a total breakdown in trust and confidence in her and her agent. I'm not sure if she had even the slightest twinge of care about my family and caregivers fatigue from caring for a family member. Selling his house included the dismantling of my dads home, belongings and it's a painful experience for him and our family. Hiring a realtor and a broker is supposed to take the responsibility and stress away from the family turning it over to "professionals" who happily collect commission and that is when we decided this was not a safe or honorable place to place our trust. The worst part is that I informed Melina owner/broker that my dad didn't have a copy of his signed contract nor did my mother. The broker said that it must be in a box from his move....ummm....No. Electronic email is standard for sending a contract. I did speak to Melina/owner-broker again and I was hoping for a chance to move forward and unfortunately I was again met with a communication style that was abrupt, harsh and her goal is about winning and being right instead of seeking to understand and find common ground. On the complete opposite spectrum our agent remained positive, kind, caring and compassionate. I highly recommend her and hope she's able to find a brokerage firm that matches her energy and professionalism. We appreciate her dedication to our family.

Traits I value in good real estate agents are that they are easily accesible via phone, and…read morepleasant/courteous. Teri failed in both of these categories. After attempting to contact her during business hours (no answer on her cell phone, no answer on the office line, no voicemail options), I attempted to reach her again via her direct number. She answered, and immediately expressed annoyance and her displeasure that I had called. Based on other reviews, it appears I'm not the only one who has been treated poorly by this 'professional.' I realize everyone has an off day now and then, however, I wouldn't take any chances with an asset as important as my home, and leave it in her hands to sell. She was difficult to contact, and rude on the phone.

We've thinking about buying land up in the Sherwood or Newberg area for a while now and finally got…read morearound to looking for a realtor willing to show us some property. We lucked out big time when we called Teri. She took a lot of time to show us a bunch of properties and figured out pretty fast what we were looking for. If you're from outside the area and need a realtor who gets it so you don't have to make a bunch of trips, call Teri.

Where should I start? Do rethink if you are about to move in. Its not safe, it's not run by the…read moremanagement company, it's run by the owner and she lies on documents and rents to some very bad people. No place for kids. Don't let the pool fool you. Its only green a few weeks and then its yellow and quarantined. Don't get to know people there. Big mistake. My car was stolen. Their cameras aren't looking at the parking lots, they are looking at you. Its like living in a jail..

Management is always on top of things making it a great place to live. The new pool is super.read more