We walked in with my legitimate medical service dog, who is trained to alert me before medical…read moreepisodes occur. Instead of being welcomed, we were immediately interrogated by the woman at the front, then questioned again by the bartender.
We were seated and left sitting there for 30 minutes without a single person taking our order or offering service. Our waitress even apologized and admitted she "hates that she can't help us," making it obvious the staff had intentionally decided not to serve us.
Throughout the entire time, my service dog was exactly where a service dog should be--quietly lying under the table at my feet, causing absolutely no disruption.
After waiting half an hour, I finally asked if we were ever going to be served. That's when we were told the issue was my service dog. When I questioned this, the bartender's response was to tell me I "didn't need an attitude."
I've written maybe five Yelp reviews in my life, but this experience deserves to be shared. The way we were treated was humiliating, discriminatory, and completely unacceptable. It felt like we were being singled out simply because I have a disability and rely on a service animal.
All six of us got up and left because of how we were treated. Small businesses deserve support when they treat people with respect. This business did the opposite. I would never recommend this restaurant to anyone, and I sincerely hope no one else has to experience the kind of discrimination we did.