This place is lacking kindness and hospitality. You have to order food from a app on your phone be sure to keep your fingers crossed because they only bring the food depending on who feels like working. I ordered it was 55 dollars for a appetizer and drink that never come to our seats. After waiting for two hours.... I went up front to ask for a refund and the manger told me he wouldn't be returning anything walked away. Please be careful going to a place that outright steals from you. read more

Is it possible to give Silverspot at Pinecrest, Orange Village, OH a negative star? I'd readily do it if so. This place has the most horrible customer service I've ever seen. I bought 4 tickets and ordered meals using the app for nighttime show on Jan 2. This is our annual new year family party. At the theater, food doesn't arrive 10 minutes into the movie - I have to go out back and find the catering counter surrounded by 5-6 staff members to tell them I'm still waiting for my food, only to be rudely told it's coming. Then when I ask for cups of water they say they don't provide water and that I've to buy a bottle. I said that doesn't make sense but ok I will buy and they said they'll bring it to us. I go back to my seat - the food arrives but no water. After waiting another 10 minutes a server comes and tells me they can't give me water as didn't order ahead and that I've to pay on the app. I told him fine I will pay just give us water and he says you've to pay first through app. I told him I'm opening the app now could you please bring the water - he says he can't do that. And he leaves. I open the app and try to order water - now the app says "Delivery not available". Obviously, if I get up again to go back I disturb other viewers and also miss more of my movie. So tell me dear reader, what do I do then? After the movie ends we walk out and I go to the front desk and ask the person there to call the manager so I could talk to them. This guy is even more rude than the other guys and rudely tells me fine he'll call them. I wait and see him twiddling ticket stubs but never pick up the phone or a walkie to call someone. May be he did. I don't know for sure. But I wait for 10 minutes then go back to him again to enquire and he says the manager is busy addressing an issue in the kitchen and will come when he's done there. Exquisite customer service, isn't it? I see another couple waiting and I ask them - they're also waiting for the manager. I tell the front desk clerk i can't wait here this long and will contact their corporate HQ. He says fine. Not an iota of even fake effort to try to find out happened. Like I said, fantastic customer service! I will never go here again, and highly recommend you also don't. Not unless you want to throw away your hard earned money. I will also be contacting their HQ - may be they will figure out how not to lose customers. Or they won't. I. Don't. Care. read more

This place is not cheap and for the service you receive is ridiculous. from the food being cold even the popcorn was cold. It to 30mins just to get ice water!!! The bathroom was awful. They really should be ashamed of how the service is here. read more

Beautiful theater, comfortable seats. And that's about it. We ordered food and a drink from our server. Our food came out 30min later- never saw the server again- who I had to pre-tip. My $10 mojito never arrived, the sliders were charred and the flatbread was cold. My sister's family's food never arrived and they spent almost $100 on it. My brother in law missed half the movie trying to get it resolved with mgmt while their 2yr old was having a meltdown because she was hungry. Way to ruin what was supposed to be a fun night at the theater. read more

This place is NOT for me. It does not feel like you are going to a movie theater, it feels like you are going to a bar or nightclub. When I go to see a movie I want to experience the movie feel. There are no movie posters, no concession stands, the hallways are narrow, dark (plain black walls?) , and the floors are dirty with food and spills everywhere. The idea of eating a full dinner in the dark while watching a movie is ridiculous! And I don't want to be distracted by servers bringing food to other people and them eating full on steak dinners right next to me! Once the movie started I went out to grab some popcorn, flagged down a server only to be told that I had to go downstairs to the BAR to order it!!! So I waited while people ordered drinks etc. horrible. I feel bad for the servers, they seem to be trying their hardest, but the setup is horrible! Will NOT return, ever! read more

Honestly the theaters are beautiful with loveseats that recline - very comfortable. The food was decent and reasonably priced. The wine was easily a $5 bottle they got from the gas station and charged us $34 for ... biggest complaint is this place is a MESS. They couldn't even bother to wipe off the seats or sweep after the movie before us?! When I'm paying that much money it's the least they could do. Just grab dinner prior to your movie and go to a Regal. read more

DO NOT BUY YOUR TICKETS ON FANDANGO! Ok, so this is so weird. We bought our tickets on Fandango with no issues. We arrive at the theater. They scan our tickets into the cinema area. We walk into the theater to find our seats...only to find out our seats do not exist (13, 14). We flagged down a staff member because we were so confused. Turns out, they don't allow Fandango tickets. The nice gal explained that we'd just have to find empty, open seats. It was so awkward to keep re-seating and awkwardly dodging people coming in to sit in their seats. How did we even get that far? We never actually had seats though we paid $17.50/piece for two that didn't exist. Silverspot is a dine-in movie theater. Personally, I'm not super into the idea of eating dinner while watching a movie, but I think it's a brilliant concept for families who could benefit from that convenience. Just to give it a try, we ordered a piece of chocolate cake and two drinks. The cake was way nicer than we expected! The seats are comfy, but the dinning trays attached to them don't have much movement, so if you're tall, expect it to conflict with your leg room. Anyway, I feel for them. I hope they can get in touch with Fandango and sort out that issue of them improperly vending tickets to their theater. It could make a large group or folks hoping to see a popular movie very, very unhappy. read more

Went here for the first time on a Friday night about two weeks ago to see the new Men in Black movie. Even though we got the tickets online last minute and it was the weekend, we had pretty much any choice of seating and were only a few other people in the theater; it was large, with a larger screen than many other movie theaters, and mostly empty. I had eaten a light dinner beforehand but got a bottle of water (because I forgot to bring one in from the car, d'oh), and my husband got the cheeseburger with upgraded parmesan truffle fries. We ordered before the movie started, got the food during previews. The burger (wasn't the double patty) was decently good, definitely on the smaller side, with a pickle on the side. There weren't that many fries on the side but they were pretty good. Towards the middle-ish part of the movie I was starting to get hungry so my husband went out to the bar to order popcorn, which was a big ordeal as he had to walk all the way out to the bar, wait for a bartender, and then order the popcorn (versus at a normal theater, you just get it right away on the spot). The popcorn was not delivered before the movie ended so we had to go back to the bar, wait again, and they refunded the charge (I would have just taken the popcorn for simplicity's sake but this wasn't an option given to us). So that is quite a bit of a hassle compared to a regular theater. Thus, there's pros and cons. The bar had only about two couples at it after the movie, not a very happening place and thus kinda depressing. Would be different if they could draw in more people from Pinecrest out dining and make it a more vibrant scene, so we didn't stay for drinks. Instead of movie posters, they had screens in the hallways with the different upcoming movies on them. This is kinda cute as they keep changing, but actually kinda annoying as I saw a movie I wanted to see but by the time I made it over to the poster the screen had changed and I couldn't see when it was premiering, haha. I wasn't just going to stand in the hallway and wait for it to come up again when I can just check my phone, but that then kinda defeats the point of the screens in the first place. Overall, I'm 100% sure we'll be back. I loved some of the food options (nachos, guac, veggie burger) that I would try, and the screens were big, and the theater is new and clean. It's also in a great location, as Pinecrest is just a fun place to spend a night. I'm interested to see how they are going to do, but love the idea of a theater right there in the neighborhood. read more

Have been to the movies a few times over the past 2 1/2 years since moving back to N.E. Ohio. This by far was the best movie experience I have had since returning. I use to frequent a movie theater in L.A. called the Arclight. I loved it because it had a bar, high end snacks and great food options. I love that fact that SILVERSPOT raised the bar and takes your order at your seat and you can eat your meal as you watch the movie. The service was great, food was very tasty and the theater and bathrooms were spotless. I would recommend mopping the floor in the theater more often, there was a few sticky spots. Overall this was a great experience and I can honestly say I will not go to any other movie theater except this one. Thank you. read more

Service was awfully subpar. It was like pulling teeth trying to get any genuine customer service. Drinks came out way after the food and they never even brought a bottled water or set of silverware. They handed us a bottle when we asked walking out of the theater but didn't even manage to mumble an apology. I guess cool to try out but the experience wasn't of any value. read more

Service is going down the hill. I lost part of movie for the multiple times I have to come back to check one my food and drinks. I hope corporate get a hold on the management because it is not even worth it come here. read more

I can get a great meal and go to the movies all in a three mile radius of my home. My wife and I decided to head to Pinecrest and try the Silverspot Cinema. Despite the terrible reviews we decided to give it a try. I've made a huge mistake in not trusting my gut. When we visit Kansas City, these theater/restaurant combos are pretty successful. Hell that's how I sat thru the first "Frozen". Good servers and beer. 1917 was playing and me and the wife reserved two seats for the 6pm show. Since we weren't there earlier the ticket said they won't serve you in the theater, you have to order at the bar and they bring it in the theater to your seat. Whatever. Wife got a lobster roll, I got a burger and side caesar, she ordered a drink and I got a pitcher of beer. I don't like getting up for more beer. We paid....holy cow. $80. Better be good. Headed into the theater and found our seats. Seemed clean and had recliners. About 12 minutes in (and just in time) food came. First the food review: From wife: Lobster roll pretty good. Sweet potato fries good too. (I think they're just gross in general). My burger was okay, I ordered with no bun. The $6 side caesar was literally one cup of salad. Three bites, maybe? Acceptable, for a theater. Barfood. Now, I drove about 35 minutes to be a guest and be served in a theater. This theater has like three levels. From where we were seated, the top of the theater, I went out of the back of the theater and found the restroom. I saw a window with theater workers and popcorn. Who doesn't want popcorn at the movies? After the restroom i went to the window, complete with what looked like a register. I ordered a popcorn. The machine was five feet away from me. They were scooping up popcorn. The girl said "you have to order from the bar. downstairs." I said "Why? I'm here now, I'd like some popcorn. I'm not walking downstairs and then outside to the bar to order popcorn that is going to come from right here." "We're not set up for that." she said. "For what? To sell popcorn? I have cash, just give me some popcorn please." At this point she and her co-workers seemed to be taking pleasure in my seething. and she retorted "Nope." They were laughing as I walked away. At this point I am sure my anger was visible. I ran into a server as I was walking back to my theater. I asked him to get me some popcorn. He said "Service in the theaters is over." I said "Dude really? I'm a guest here. Figure out a way to get me some popcorn." This guy said I had to goto the bar or use the app. I didn't want popcorn that badly. We finished the movie, it was pretty intense. See 1917. As we were leaving I went to "box office" and asked to speak to someone in management. The fellow asked why? I said because I want to speak to a manager. He tried to divert me to another theater slug who clearly wasn't the manager. I said I'm a guest, I'm pretty livid and please find me the manager. The manager was a very nice lady. Seemed like one of the few folks with a head on her shoulders. She's keenly aware of the challenges she has with the folks she inherited. I explained my situation. I just wanted popcorn. I'm a guest. Serve your guests, or you won't have any more guests to serve. Find a way to get this guy popcorn. Jesus. Don't make someone hike all over the theater, follow a convoluted process just to get popcorn. To her credit the manager said they are working on customer service. I advised we just aren't going to return but wished her luck regardless. This shopping center, albeit new, has a growing reputation of a place to avoid. Now I see why. I'll revisit this review and see if this place isn't closed by end of the year 2020. Good riddance if it is. I'll stay on the good side of town, get great food and service and not be mocked or ridiculed for wanting to be served. read more

Fred the manager was very efficient and courteous with answering our questions and checking is in. Ariya was so sweet and helpful. I would definitely recommend this theater and will be back soon. If you are visiting our city be sure to stop by for a movie and a cocktail. read more

Update: A representative from Silverspot reached out to me and says that they are retraining all of their employees. It seems that they are aware of the issues with the theatre and working on them. She sent me some movie tickets and gift certificates for food / drink. I'm happy with the response and will update my review when we go back. Here's another thing... When the app was not working, and I tried my order 2 times from 2 different accounts for a food order of $40.50, even though my order did not go through and I got error messages, the app charged my cards $162.00. With the $25 refund that was processed, it took 2 days for the $187.09 to be returned to my accounts Update: 1/9/2020: It's been fifteen days. Despite the message from Silverspot Cinema and my prompt response, they never did reach out to me at all. Per all of the similar reviews and negative feedback that they have received, no effort to correct our experience read more

Really cute place!! Good food and drinks! Clean theatre, in great part Beachwood! Would go back!

Seats are comfy, the food is VERY MEDIOCRE, and WILDLY overpriced. Service is terrible. Ordered food, got it, ate and then after we had finished eating we finally got our drinks. Popcorn cold and poor quality. Picture and sound are good. Comfy way to watch a movie just don't eat or drink or rely on any service and your fine. read more

Great seats but the worst good. $30 for wings and fries and everything was cold. Do not eat here!!!

Went to see Bad Boys 3. Theater really nice. Bathroom decor looked like 1983 though ...ordered tickets ahead of time. Busy of course bc it was a Saturday evening. What we didn't know was that we had a time limit to order food before the movie started so that we could have it delivered to our seats. We asked the waitress could we stagger our meals. She asked the manager the manager claimed she woUld put the order in and did not. So we got our food early it was just okk. We ordered bottles oF water never got them. I had to go to the food service area and pick them up myself. All the wait staff had attitudes. Very unprofessional and rude. Would like to try on a week day. Hopefully better serVice. At least the movie was good. Oh. Food was just oK. Food expensive. Spent 50.00 on a cheeseburger, chicken tenders , and mozzarella sticks. And two bottles of water read more

See all

The most amazing staff ever! Oh my gosh every single employee either welcomed us they hope we enjoy our movie. Everything was so clean too. The food was delicious, the drinks were extremely well made. I simply love this place. It's in a great location too. read more

The food is great! I love how they bring it to your seat and normally every experience I have going there is positive because it's pretty quiet no riff raff. Good experience!! read more

The check in person, or "manager" was extremley rude. I was absolutely disgusted with the tone he used with me. I am 18 and short, so I apparently don't look like it and he shamed me. I'm with my bestfriend and he told the family next to us that he kick us out. And he had an unacceptable attitude the whole time. I was shocked. He is a full adolescent man who was completely rude. unacceptable. read more

Dirty, filthy!!! Where was the manager? The bartender was giving drinks away and pocketing cash. Bathrooms- disgusting, service - pathetic- NEVER GO AGAIN read more

Edit: we were (and I assume everyone else from what I saw) fully refunded, provided new passes, apologized profusely to in a sincere way, and offered other comps. They screwed up but they made it right. ----------------- We've been here twice, this second visit soured the experience. Our drinks (water and latte) were not delivered before the movie. We flagged down a server as the credits came on, still didn't receive the drinks, stopped someone a third way into the movie who "was on it." But alas, regardless if I paid, it never arrived. We found our wonderful server after the show (it was Endgame so they had about four hours to deliver anything to us, by the bye) and she showed us the guest services line to get a refund. As we stand here, about twenty parties are already in line for refunds. A lot people didn't receive food, some didn't even get to see a movie! The sound came on but never the show. We'll seek another reclining dine in theater in Cleveland, the service is better. read more

Came to watch Metallica, but this bum joint mistakenly advertised having it. Barely said sorry and then wouldn't comp us for having us wait around for 1 hour for them. Workers vaping and listening to music. read more

They never, ever get the food order right. Then you end up missing part of the movie while you try to get what you actually ordered. I won't go here anymore. read more

My wife and I went here twice and had horrible customer service experience at the bar/restaurant. I figured it's been a year or so and to get out of the house and go see a movie. Same horrible customer service. Bartender was passing us over to take other people's orders, nothing has changed. I will never come back here again and don't recommend anyone else to do the same. read more

Creo q deberían de conseguir un manager mejor, el tipo Q nos atendió nos pidió ID y ser mayores de 21, al final no nos dejo ver la película, un muy mal servicio!! read more

Good tech and seating. Enjoyed that part despite the 5$ service fee for buying two tickets online. Severely understaffed. Food service was horrible. Small and high priced order came cold, mushy and 20 minutes after text saying it was "on the way" and then only partial with no napkins, despite the server offering them. Had to flag down someone to get rest of order . Still no napkins or cutlery ever! Go but don't eat there! read more

This theatre is odd and I am surprised it still functions. I'm not sure if the staff is too new, high turnover, lack training or is terribly compensated (or all of the above). I don't advise coming during off-peak hours (this was when I was present and don't assume it's this way all the time). I have no complaints but a single one regarding letting management know some basic feedback about service, structure in delivery, professionalism and integrity. Reluctantly, I attempted to approach management after over-hearing the customer two seats down ask for salt and pepper 15 mins prior and just getting a strange feeling about my bizarre service experience. When I walk out, it was disheartening to see 6+ associates standing. I assume they were waiting on incoming orders or pages but none were attending to customers at that time. Not realizing I was doomed for failure, I asked for a manager and the staff said "go [to somewhere in the theatre I didn't understand]" and then I had to ask to be shown where this was. A gentleman then led me back to the ticketing counter. There, I saw the first attendant and asked if she was the manager. No answer. Then I realized she was talking to her supervisor through the intercom system. She said it would be a minute so I went to the ladies room and returned. The conversation continued through the first attendant as a middleman and I asked to speak to the Manager in person. I asked after more waiting,"Is he not going to come down himself?" And the poor girl still was a middleman in a conversation that could have been handed much more easily. Too frustrated and maxed out of tolerance by how strange the whole experience was, I walked out. My mistake on relying on Google reviews but being new in town, I wanted to give this dine-in a shot. Entered asking the first attendant (who sold me my ticket) how the theatre worked. She had stated everything could be taken care of from the seat. I said okay and waited. About 25 minutes in, I noticed an app was available and ordered through there. Food came. Good. Asked about ordering a cocktail. The kitchen staff said I had to order from the bar and they bring the drink to me. She also said she'd get a server. Waited again. No server. This was when I had a frustrating time getting hold of management. I have been to larger conglomerate chains such as AMC and smaller ones like the dine-in at Cincinnati but this experience was strange, bizarre, and just an absolute fail. 2 out of 10 for just getting the ticketing and the ordering app correct. read more

The theaters and the seats are really nice and that can be a great experience, but the management left something to be desired. We ordered (and paid for) large drinks but got smalls. Not a big deal, but the drinks came late and the theater was dark so I didn't notice that we didn't get the right thing. Didn't want to leave the movie to get the drink, but asked an employee afterwards if we could be refunded the $12 difference between the small and the large. The employee was nice and called her manager. The manager was cursing on speaker phone about us and our request. He eventually showed up and asked for the receipt. We didn't have one. He just stared at us. No refund, no voucher, no apologies. So their mistake cost us $12. Unpleasant experience. read more

My pre-movie experience was bad enough that I left without even seeking a refund for my ticket. I'm not sure if the layout is meant to scare away all but the most dedicated hipsters who know all the tricks to get the theater, but it is the worst I have seen in the theater industry. First, when you pull in the parking lot, you see large signage on the side of a building that says "Silverspot." That must be it! Let's head that way! Oh but no. That sign is over some other restaurants and shops. By the time you're close enough to determine that, it's highly likely you'll miss the other sign on the side of a building at the end of the "block." But let's say you make it down to the other sign. Just walk in the doors that say . . . wait . . . there are a couple of creepy doors you can't really see through and there are no signs on the doors. But you liked the Blair Witch Project, so you say why not and press through those doors. Now you're at the bottom of a stairwell. There is finally a sign! Actually it's just a poster for one movie. The rest of the stairwell is blank. And dirty. Like working through a haunted house, you keep pressing forward up a few flights of stairs and are welcomed by . . . a bar where no one greets you and there is still no signage. Nothing looks like a place where you would get your tickets or get normal movie refreshments, so you walk around the bar until you figure out the back left corner goes on to other things. You finally see people who look like they work for a movie theater standing at a counter with register-type things. These seem like the people who would sort out your tickets, tell you where things are, etc. But they're on the phone, so you're still going to have to figure it out. There are kiosks across the way, but you were smart and already got your ticket online, so you have no need for those. You finally make your way down the hall and are stopped by an employee who's at a nondescript desk/counter that you would not think is a place of business transactions. But the employee scans your ticket and sends you down the hall to your theater. You're getting hungry, but this is a full-service theater, so you assume a nice server will come get your order when you make it to your seat. (Paging Admiral Ackbar.) You look up your seat number on your cryptic online ticket and head to your row. But once you get there, finding the seat numbers is next to impossible. You knew exactly where you reserved your ticket, so you figure your seat out from the layout. You have now made it to the one positive part of the experience - the seats! They are large, comfy, leather, and very adjustable. The only thing missing is food and beverage. You're sure a server will be in the theater momentarily . . . I mean, it's 20ish minutes before the movie starts, so this is their prime time for taking orders, right? You are woefully wrong. No one comes in, and it's now getting close to time for the movie to start. So you head back out at least in search of popcorn. The employee taking tickets is now too busy with other patrons, so you head back to the kiosk . . . which is empty. You retrace your steps further back to the bar. The only person available to talk to is actually another patron who has popcorn. It exists! He tells you the bartender can get it for you. Problematically, by the time the sole bartender helps the line of people ahead of you, starvation will likely set in. You sit at the bar contemplating whether you should bail on your $14 ticket when yet another family trudges up the stairs to the bar area and starts asking where the movie theaters are. To be clear, the layout of this place effectively hides 10+ auditoriums from the common citizen. And the normal flow of nearly all traffic is around a narrow section of the bar. I can't imagine what a mess weekend nights are like in there. And that's the final straw. I bailed. When every interaction I have with your building and your staff is frustrating, I have zero confidence I will actually get food or drinks during the movie or that I won't be bothered by the hypothetical staff during the movie. As others have mentioned, there are several other dine-in theater chains that do this much, much better. read more

Decided to go catch a movie. Nice theatre. A little on the fancy side but it's all about the experience. I downloaded the app and ordered my popcorn after I sat down. Server brought to me. Seats are very comfortable and great sound. Not much more to say. read more

The theater is nice inside and there's a Bar area serving alcoholic beverages. The Restrooms are nice. There isn't a Consessions are and you must order food and drinks from a Server. We were there for a movie screening this past Thursday. The Volume of the movie was too low. The seats are uncomfortable and lean back so a person can't sit upright. The food is way Over-Priced. I ordered loaded nachos for $12.95 and there were 13 Tortilla chips:( read more

Silverspot is so great in theory. I've been to cinemas with similar concepts in the Netherlands and in Dallas, where it was a case of "under promise and overdeliver". Silverspot on the surface seems to promise a really nice experience, with marble lined, water closet-style restrooms, a full bar with restaurant, and spacious recliners in the theater. Over promised, under delivered. We took a party of 5 (3 kids 12 & under, 2 adults) for a movie. We wanted the whole experience, so we ordered dinner at our seats. (Note, you must be at your seat 30 mins ahead of start time to order.) Between the 5 of us, our meal and tickets amounted to $275. Add in a round of sodas before the show at $6 each and two adult drinks at $30, we were over $325 for the outing. I literally just bought a ticket to Seattle for less... At that price, I expect pristine restrooms and bend-over-backwards service. One person who delivered food in the theater NEVER cracked a smile. Even the servers weren't that friendly. The restrooms had paper towels on the floor, water all over the sinks, half were out of toilet paper...I could go on and on. They really need an attendant in the restroom to ensure it remains spic and span. At this price point, the buyer expects to be absolutely wowed. I was not. We may go back for a date night (jury is out on that), but I definitely won't bring the kids again. :o/ read more

I would like to give 5 stars for the innovative concept, but I have to take away a few stars for their bad implementation. Everything is too complicated, unintuitive, and not well explained. When I asked for assistance from the staff, they were very friendly but they gave me answers that assumed I knew far more than I did about how things work. The seats are comfortable and the food is delicious, if pricey (this is a movie theater, after all)! I tried to order some candy in my phone, after having received my dinner, but before the movie started. My card was charged, but I never received the candy. After the movie, I went to customer service to get a refund, which they readily processed. Unfortunately, it's been two days, now, and I still haven't seen the refund in my account. If you can afford to come here regularly, I'm sure you'll get very familiar with how everything works and this will be a great place to come. For myself, I'll be seeing most of my movies in a more conventional theater. read more

Horrible customer service, no manager on duty. Didn't deliver the entire food order, made it difficult to get refund. I was here last night and ordered food, they didn't deliver everything we ordered. At the end of the movie we spent 20 minutes looking for an employee to ask for a refund. We couldn't find a single employee in the movie theater. I called today to ask for a refund and was told I have to come in person for a refund - a 20 min drive - even though they were able to charge my card online for the order. I'm here at the movie theater now, and have been waiting for a manager for nearly 30 minutes. The employees repeatedly called the manager and looked for him/her, but nobody is showing up. Incredibly disrespectful and incompetent. read more

I haven't been to this theater but I can tell by the lack of customer service it isn't that great. I bought tickets online and tried to change or cancel them more than 24 hours before the screening, no one returned calls or emails. Maybe I need to grunt, sigh, burp, snort or fart like they do in their intro voicemail to speak their language. read more

Terrible that this is the only movie theater in the area because no one can even go.. prices r ridiculous we spent 40 for two ppl not including food and they wouldn't let us in because ms n my bf we're 17 and 18 and wouldn't refund us and we obviously aren't gonna start trouble like a mass fight or riot like the ppl who made this place make all these stupid rules.. read more

I understand the theory of Silverspot with the food, drinks, comfortable seats and the movies. And thru the numerous times my girlfriend and I went there for the movies, I will admit we really enjoy how clean the theater is and their nice seatings. The price for a normal ticket is about $15.50, which I believe it's a high. But I'm willing to pay for that with choosing my own seats and how comfortable they can be. We have tried ordering food and drinks before too. The drinks again are a little pricey, for an alcoholic drink it's about the same as going to a bar for drinks and for soda is about $6 for a glass. The food, we only tried which was the chicken tenders with fries. We will say that both taste great, the fries had some garlic seasoning which made it tastier. In summary, the pros are nice seats, clean, can order stuff on app during movie, option to order food/drinks (alcoholic). And the cons are prices is pretty high, people working there doesn't look too happy. My recommendation is to look around the shopping plaza around Silverspot. They have a bunch of great restaurants to check out which is 100x better tasting than their food. read more

This was definitely the best movie theater I have ever stepped foot into to. The overall experience was outstanding. My husband and I took the kids to go see Prey for the Devil and this was much different then any theater i've ever been to. You have the option to share a seat with the person next to you, which was super convenient. My husband and I were able to life the armrest in between us and share a little recliner love seat for the movie. The seats also have these cute little built in trays for you to enjoy your snacks on, that's not even the best part! Once settled into the movie you get the choice of ordering snacks, drinks, wine, desert, and even full entrees. After you order your snacks online someone brings them right over to your seat. You don't have to get up at all to miss the movie when you get hungry! I would love to give this place 5 stars but I will say it could use a little more of a clean up. When we entered the theater there was a bunch of movie tickets and menus scattered around because nobody had cleaned up the theater from the last movie. Not only were the papers not picked up but there was some butter left on the arm rest in between my husband and I. The gentleman next to us was nice enough to switch seats with us because he was watching alone. I will most definitely be visiting again! read more