Both a wonderful place to stay and a great deal. We first stayed there in 2014 when my wife booked…read moreall the rooms for my 60th birthday. We were able to gather in the lounge and go at our own pace. We stay here every time we return to the area. The rooms (recently updated) have always been big, very well appointed and pristine. It's incredibly quiet and parking is right there and always available. The best part is the incredibly friendly and helpful staff. The last time we came, they took great pains to help us get a (very hard) reservation at the student-run restaurant in the same building. They are also very knowledgeable about the area. The really good breakfasts are served at whatever time you want, either directly to your room or in the very nice lounge right next to the rooms. Why stay at a much more expensive and impersonal hotel when you can have a relaxed and quiet visit and save a bunch of money at the same time?

For me, the only thing that could have made our stays at Inn at Water's Edge any better was if the…read morehotel were located in Paris or Brussels or California wine country. It's a boutique hotel stay at a budget motor lodge price. We have stayed at Inn at Water's Edge twice, both times in a queen room. Each time our room was spacious and spotless. Furniture and fixtures are of clean modern lines, natural tones, and variations in texture: espresso, sandstone, ivory, black, silver, leather, metal, tweed, travertine, glass. Our rooms included not only a desk and upholstered chair, but also a sofa and two leather ottomans/tables. In some hotels the mere addition of the sofa/seating area would designate the room as a suite and bump up the cost significantly. WiFi and cable TV were available, of course. The large, well-appointed bathroom featured a generously-sized travertine walk-in shower and had the quietest toilet I've ever encountered. The furnishings are upscale and modern. I was smitten with the locally handcrafted organic French lavender & chamomile bar soap. The shampoo and conditioner were an eco-friendly line from Gilchrist & Soames, a provider of toiletries to upscale and luxury hotels worldwide. All rooms are located on the upper floor of the Culinary & Hospitality Center -- accessible by key only -- and have floor to ceiling windows overlooking the lake next to The Mac. The view during our July stay was especially lovely as there were "islands" of flowers in bloom in the water. We had the surprising pleasure of watching a Great Blue Heron land and fish from one of the flower islands! Our November stay was more exciting than we bargained for. Our check out day happened to be the day of the tornado outbreak. I can assure you Inn at Water's Edge (& Waterleaf) have plans & procedures in place for your safety. Twice we were summoned by the alarm to ride out the threat on the first floor of the CHC. Glen Ellyn was, fortunately, spared that day. Many towns downstate were not so fortunate. One of my favorite parts of staying at the Inn is breakfast. There's an intimate lounge on the west end of the floor where the rooms are. You'll be treated to a continental breakfast plus. There is espresso, coffee, and a selection of teas. There is an assortment of fruit and pastries. There is housemade granola. But the most wonderful part of breakfast is the housemade yogurt. You have never had yogurt this good! In fact, I would book a room just so I can have the yogurt. With a bit of honey and some granola or fruit ... heaven! I can't praise the staff at the Inn enough. I've not encountered a more professional or friendly staff at any other hotel in any price range.They make you feel welcome. They make you feel special. They make you feel like you're getting away from it all even if, like us, you're a mere 5 miles from home. Fully and highly recommended.

An Extraordinary Experience with Amanda Kelm…read more I had an absolutely extraordinary facial experience with Amanda Kelm, esthetician at Hyatt Oak Brook. From the very first moment, it was clear that Amanda truly loves what she does. Her hands, her technique, and the way she applied each product were exceptional. Every movement was intentional, gentle, and incredibly professional. I felt cared for, relaxed, and confident that I was in expert hands. In a time when it's rare to find people who are genuinely passionate about their work, Amanda is one of those rare professionals. Her attention to detail, her calm presence, and her dedication transformed a simple facial into a truly memorable experience. She is not only an outstanding esthetician but also a remarkable woman who brings excellence, care, and heart into her work. I highly recommend Amanda to anyone looking for a facial experience that goes far beyond expectations. Thank you, Amanda, for such a beautiful and unforgettable experience. Ximena Parra_Dahik

My experience was great but be careful when you give your credit card and booked through a third…read moreparty. Hyatt does not informed you that you will be charged daily for the days you are staying. The staff was pleasant especially Melanie. I felt deceived because I was told my card will be charged only for the initial amount of $100.00. My car was charged 2 additional charges without my consent. When I questioned the charges the staff blamed it on the third party, unacceptable . Poor customer service communication to the guest. I stayed December 24 and 25th as of January 3rd I'm still waiting on my money to be released. Such an inconvenience if Ineeded my card for anything else.

Just had a work conference here and it is a lovely facility. Our organization is around 200+ people…read moreand we used several ballroom spaces and an outdoor/indoor tent. The catering and staff were great, with plenty of food option that were really good! We couldn't believe the quality of the lunch and that the chicken was moist- better than most wedding reception dinners I've had! Many of us also complimented the scent of the building... weird I know! But it smells like a resort! Very clean and fresh. The golf campus and pool area, while we didn't use it, looked really nice and I imagine people staying over night would love to use these amenities.

We had a great lunch with the family at the restaurant. Willie, our waiter, was excellent as always…read moreand provided outstanding hospitality. The bar area, however, was extremely busy--I believe there was a wedding taking place. Instead of the usual relaxed hotel atmosphere, it felt more like a loud sports bar, with guests cheering and watching games. It was quite noisy for over two hours. There were also many kids running back and forth between the pool and lobby, which made the space feel a bit chaotic and disrupted other guests. That said, we still enjoy coming here and always have a good time overall. It remains one of our favorite places to visit with family.

The best Food music ambiance…read moreDrake & Anna Majus keep us coming back 80 years of family traditions

It was... disappointing and NOTHING like the real Drake…read more Honestly, upon arriving and seeing the place up close, I decided to leave and not stay after all. I can see where they are trying to go, but it's not there. The place is in disrepair if you pay attention at all (cracks, holes, chipped paint), a crappy elevator, there's even random crap thrown in a corner still in view of guest. If you want to be taken seriously, then handle all the stuff no one sees that isn't sexy, rather than just putting lipstick on a pig. There's no consistent theme. It's like 5 different people walked through a 2nd hand store in a rush, with no other options, so each picked what they found in their scavenger hunt and then threw it all together. It's a big space. The staff was great and welcoming. Seriously, they were solid. The place is a 2 star, but staff is worth another star. It just felt like coming to visit my aunt who doesn't get a lot of visitors so she threw everything in a closet knowing guest are coming over. We all have to ignore the smell and everything else. The stuff on the walls makes sense to her as they are her memories, but there's no theme other than her history, so none of it makes sense to anyone else. It's just awkward. The reason this place isn't booming is 100% on the owner. They are trying to look bougie, while ignoring real issues, and clearly in way over their head attempting to do way too much with too little. They need to take a loan or get an investor and make this place amazing. It could be, but it's not. Then again, not sure if the place they dream of could survive in that area as the prices would need to double and the area may not be willing to pay. Potential investors may have said the same. I see the vision, but also see the reality, which just frustrated me as there was conflict around every corner. Also, the bar closes early at like 8 or 9pm. Additionally the upgraded rooms with "garden view" are anything but. The actual room is good. The detached building however looks like it was a nursing home that's never been changed or upgraded; at least on the outside and entrance. When you walk in the front door of said nursing home, it SMELLS like a nursing home. It was strong and not in a good way. When you are in your room and look outside at the "garden view", it's a crappy 1/2 wall that appears to have been designed and built as a favor by a drunk uncle who was in a rush. It's very small and insignificant. It's an eye sore, but the "garden" is actually just the back yard looking directly into a crappy middle class neighborhood of back yards. All in all, my "get away" upgraded experience felt more like a motel 6 with a $1,000,000 dream on a $500 budget.

The front desk staff was very pleasant and before, my first night was completed I received a text…read morenotification asking how may stay was so far, which reflects good customer service. The overnight rooms are spacious and I loved being on the top floor with a view. Be aware, there is a daily parking charge which was surprising since there was not a parking garage. Both the breakfast and evening reception were good. The line at the omelette station could have used a second cook to shorten the wait time. However, my omelette was good. This location will definitely put on my return list

3.5 Pretty big hotel. Self-parking but hard to get a spot…read morewhen there was an event. First floor has a small seating area when you enter. Reception towards the left, and elevators nearby. Walk more inside and the breakfast area and pool are there (had no time to check out the pool though). Some steps but has a ramp for accessibility. Can see the atrium from walkways outside of rooms. Room has old furnishings, dark wood. Hotel itself mostly looks old. Bathroom had dirty caulking and cracks. Slow drain. 3 sinks total in the room, which was helpful. Quick response to requests from housekeeping. Evening welcome event included- nightly I believe but didn't get to attend. Hot breakfast too. A wristband (for each person) and a dining card have to be presented (these were given to us during check-in). Smooth on our first morning; questioned more about the card and bands our 2nd morning. Omelettes were made-to-order and cooked just right. Best part of breakfast for me. In another area, employees man the hot food. Other sections were self-serve.

Sybaris was amazing!! It was incredibly relaxing between the massage chairs, the steam room, the…read morehot tub, and the pool. It truly was an incredible night away. My husband and I are still talking about it.

Drove all the way here and couldn't check in due to having my kid with me. He isn't destructive but…read moreexclusive to two adults

This venue is an excellent place for conferences and events. I attend a week long conference here…read morebi-annually and am so glad they've picked this hotel property. The staff is exceptionally accommodating, making for a welcoming experience. The hotel offers a solid range of amenities, including an on-site restaurant--Harry Carey's, pool, and a well-equipped fitness center with enough machines to support multiple guests at once. Rooms are comfortably sized and include conveniences like safes, refrigerators, and coffeemakers. The Yorktown Mall is literally walking distance, and the Oak Brook Mall isa 5 minute drive. There are so many wonderful restaurants near by you could stay a month without eating at the same place twice.

The Westin is beautiful. Christmas decorations are up, the pool is warm, the hot tub is hot, and…read morewe had a great view from our room. The hotel staff was friendly and helpful. I look forward to staying here again.

Very nice and clean. Nice size rooms. The soap supplied was tiny. No shampoo. Otherwise a good stay.read more

Wife had no complaints and wanted to return and just one more ,you know fornicate passionatelyread more

My boyfriend and I got a Deluxe King Suite and it was nice and spacious. We definitely enjoyed our…read morestay! The incidental charge here is 150.00 which is a tad pricey. It's usually 50.00 at most places.

A/C was not very cold and made lots of noise. Smelled and found bugs in the room. The furniture…read morewas beat up and very old/outdated. We even looked at a few other rooms and those rooms were just as bad if not worse. We ended up not staying due to the conditions of the hotel. (I wish there was a rating below one star.)

We've stayed at Hyatt House Chicago / Oak Brook several times, and the staff has always been kind…read moreand courteous. That part is still solid. The overall vibe is still warm and welcoming, just like our past visits. But the attention to detail is starting to slip. On this stay, the elevators had crumbs sitting in the corners, the room had stray hairs in a few random places, and the window seals looked like they had not been dusted in a while. Was the room filthy? No. But if I had to put a number on it, it felt about 70 percent clean and 30 percent needs attention. Because my wife and I have stayed here multiple times, we can definitely tell the standards are easing up a bit. This is the kind of stuff that is easy to fix now, but if it keeps going this way, it gets harder to bring the place back to where it used to be. Will I stay here again? Maybe. It just will not be at the top of my list like it used to be, and not anytime soon. They've got some work to do, and I hope they get on it, because this used to be a really dependable go-to for us.

My fiancé booked us a suite for our one year anniversary. I loved the location and the breakfast…read morewas definitely the star of the show!!! The breakfast here had a very well presented spread that they kept refilling and piling high! I had delicious waffles, country potatoes, eggs, sausage, cereal, juice, milk. It was so fresh and smelled divine.